Cleveland Marriott Downtown at Key Tower

127 Public Sq., Cleveland, OH 44114 United States (USA) near Exit 172c b on I-90 (~0.8mi)
View Map Reservations: 1-800-760-7718
4.0 Star Property
41.501717-81.693660
Check availability
Very Good
4.0/5

Based on 911 guest reviews

Show Guest Reviews
  • Includes an indoor swimming pool
  • Gym / Fitness Center Available
  • Hotel has 400 rooms
  • 25 floors in hotel
  • 16 suites in hotel
  • Check in time: 4
  • Group friendly rating of 7.5/10
  • Hotel has 15 meeting rooms

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed City View Corner
Non-Smoking
Check Rates1 King Bed Corner
Non-Smoking
Check Rates1 King Bed Corner 1 King Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Lake View
Non-Smoking
Check Rates2 Double Beds Lake View 2 Double Beds
Non-Smoking
Check RatesConcierge Room
Non-Smoking
Check RatesConcierge Room Club Room 1 King Bed
Non-Smoking
Check RatesCorner King Room with Lake View
Non-Smoking
Check RatesEscape Package See Terms Guest Room 1 King
Non-Smoking
Check RatesEscape Package See Terms Guest Room 2 Double Beds
Non-Smoking
Check RatesGuest Room 1 King Corner Room
Non-Smoking
Check RatesGuest Room 1 King Lake View
Non-Smoking
Check RatesGuest Room 2 Double Beds Lake View
Non-Smoking
Check RatesGuest Room with 2 Double Beds
Non-Smoking
Check RatesGuestroom 2 Double Beds
Non-Smoking
Check RatesKing or Double Room
Non-Smoking
Check RatesKing or Double Room Concierge Level
Non-Smoking
Check RatesKing or Double Room with Lake View
Non-Smoking
Check RatesM Club Level Guest Room 1 King Corner Room
Non-Smoking
Check RatesM Club Level Guest Room 1 King High Floor
Non-Smoking
Check RatesM Club Level Guest Room 2 Double Beds High Floor
Non-Smoking
Check RatesStay For Breakfast Includes See Terms Guest Room 1 King
Non-Smoking
Check RatesStay For Breakfast Includes See Terms Guest Room 1 King Corner Room
Non-Smoking
Check RatesStay For Breakfast Includes See Terms Guest Room 2 Double Beds
Non-Smoking
Check RatesStay For Breakfast Includes See Terms Guest Room 2 Double Beds Lake View
Non-Smoking

Local Attractions

Rock and Roll Hall of Fame, Cleveland Browns Stadium, Progressive Fiels, Public Square and Warehouse District

Verified Reviews of Cleveland Marriott Downtown at Key Tower

Below are the verified reviews from guests that we have booked recently:
"Average"
Overall Score3.0/ 5
I was not told about the parking option with your blue ticket I was asked about the blue ticket however then lost my keys and had to pay double for parking since the time expired after I paid rhe first time. I asked for a refund from accounting and they said no. I won't go back.
(Individual traveler, booked 1 room), from US flag
07-Jun-2021 Verified Review, stayed from Sat Jun 05 to Sun Jun 06 2021 at a $209.00 average nightly rate.
"Very clean, great location."
Overall Score5.0/ 5
I felt safe from Covid.
(Individual traveler, booked 1 room), from US flag
18-Aug-2020 Verified Review, stayed from Sat Aug 15 to Sun Aug 16 2020 at a $119.00 average nightly rate.
"Hotel was nice"
Overall Score5.0/ 5
Booked a king room. But room was two doubles.
(Individual traveler, booked 1 room), from US flag
17-Nov-2019 Verified Review, stayed from Sat Nov 16 to Sun Nov 17 2019 at a $143.79 average nightly rate.
"Clean, very friendly and personable staff, very efficient."
Overall Score5.0/ 5
A great weekend from the minute we got out of the car to when we checked out. A special shoutout to Megan K that greeted us and accommodated our room change. She was sooo friendly and pleasant and made us forget our stressful drive.
(Individual traveler, booked 1 room), from US flag
11-Oct-2019 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $115.42 average nightly rate.
"Problem with our room."
Overall Score1.0/ 5
We were in room 1501, at 4:00 am we were abruptly woken up by water pouring thru the light in the shower. Which we have on video. In the morning I called the front desk to tell them of the incident, was concerned where the water was coming from. Apprehensive about taking a shower, needless to say, I took a chance and while I was in the shower, again water poured upon my head. Freaked out, not knowing if this is coming from the toilet. Spoke to several front desk employees about the situation and expressed that we were not going to pay for this room and expected full credit. This became an ordeal and we were given the runaround. I became very angry, very upset at the way the situation was being handled. At first we were told because we booked the room thru priceline there was no way they could credit my account. This was not acceptable. Finally after dealing with two employees, I demanded to speak to the manager. She too, said we cannot refund you, but could offer you a free night stay. NO I had no intention of coming back, especially the way this situation was being handled. After becoming very upset, she finally called priceline and priceline agreed to refund us. I am still waiting for the refund. By this point and because the way we were being treated, not only did I request a refund for I still had no idea what poured on my head, I told her, we are going to have lunch on the hotel. She offered a $50 voucher, tried to assure me that it was not toilet water. I let it be known, that we were having lunch and whatever it cost, was on them for our inconvenience. Being woke up in the middle of the night and then having who knows what poured on my head. We are not paying for ANYTHING. The server at the restaurant was WONDERFUL. Had it not been for Olivia, the whole entire stay would have remained a nightmare. She made a bad situation, better. We will not be returning to this hotel. Thanks.
(Individual traveler, booked 1 room), from US flag
19-Sep-2019 Verified Review, stayed from Fri Sep 13 to Sat Sep 14 2019 at a $116.48 average nightly rate.
"Great Place to Stay."
Overall Score5.0/ 5
Every aspect of our stay was wonderful friendly staff, room was immaculate noon checkout was great too hope to stay again soon! thank you marriott downtown @ key center.
(Individual traveler, booked 1 room), from US flag
28-May-2019 Verified Review, stayed from Sat May 25 to Sun May 26 2019 at a $132.27 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
This hotel was very nice and clean. Came with a mini fridge which was great.
(Individual traveler, booked 1 room), from US flag
17-Apr-2019 Verified Review, stayed from Sat Apr 13 to Sun Apr 14 2019 at a $117.48 average nightly rate.
"Not the best."
Overall Score2.0/ 5
We ate in the dining room and the service was absolutely terrible. Also the room was very small as we're the beds. For as much as I spent it was a very big disappointment.
(Individual traveler, booked 1 room), from US flag
16-Mar-2019 Verified Review, stayed from Fri Mar 15 to Sat Mar 16 2019 at a $126.02 average nightly rate.
"Billy"
Overall Score4.0/ 5
Very clean site and everyone was polite and helpful.
(Individual traveler, booked 1 room), from US flag
15-Mar-2019 Verified Review, stayed from Sun Mar 10 to Wed Mar 13 2019 at a $232.33 average nightly rate.
"Did not go."
Overall Score1.0/ 5
Did not go.
(Individual traveler, booked 1 room), from US flag
03-Mar-2019 Verified Review, stayed from Wed Feb 27 to Fri Mar 01 2019 at a $130.68 average nightly rate.
"Very nice hotel."
Overall Score4.0/ 5
Very clean, friendly and helpful service. Would definitely come back!
(Individual traveler, booked 1 room), from US flag
05-Jul-2014 Verified Review, stayed from Fri Jul 04 to Sat Jul 05 2014 at a $159.00 average nightly rate.
4.0 out of 5. Based on 911 guest reviews

Property Description

Hotel is located downtown Cleveland near all sporting attractions and restaurants. The Rock and Roll Hall of Fame is only blocks away as is the Great Lakes Science Center. Hotel underwent a $10 million guest room renovation in 2006 and a complete meeting space renovation in 2008.

Details / Other Expenses

Check In: 4
Check Out: 11
Year of Last Renovation: 2008
Floors: 25
Rooms: 400
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 400
Handicap Rooms:
Suites: 16
Room Windows: Windows Do Open
Meeting Rooms: 15 View Spaces
Meeting Space: sq. feet
Banquet Space: Holds people
Policies / Expenses
Nightly Parking: 20
Total Taxes: 15.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Shower
  • Swimming pool - indoor
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room
  • Voicemail

Airport & Shuttle Information

Cleveland Hopkins 12 miles ,$30 cab ride

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.

About Marriott Hotels and Resorts

  • 3,900 hotels spanning 72 countries
  • The Marriott Rewards is a free program where members can earn points before, during, and after their stay and redeem points for hotel stays, shopping, and travel
  • Free Wi-Fi for reward members
  • Mobile check-in services

The Marriott Hotels and Resorts highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at Cleveland Marriott Downtown at Key Tower

Below are the meeting, banquet, conference and event spaces at Cleveland Marriott Downtown at Key Tower.

Feel free to use the Cleveland Marriott Downtown at Key Tower meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cleveland event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grand Ballroom 78 x 127 x 14 9746--/----600--------/--12001500--
Close This

Grand Ballroom

Room Type:
General Meeting Room
Total Size:
9746 Sq. Mi
Dimensions:
78 x 127 x 14 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Salon F 32 x 26 x 14 798--/----25--20----/--6025--
    Close This

    Salon F

    Room Type:
    General Meeting Room
    Total Size:
    798 Sq. Mi
    Dimensions:
    32 x 26 x 14 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Salon B 26 x 32 x 14 773--/----25--20----/--6060--
      Close This

      Salon B

      Room Type:
      General Meeting Room
      Total Size:
      773 Sq. Mi
      Dimensions:
      26 x 32 x 14 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available
        Salon G 26 x 32 x 14 773--/----25--20----/--6025--
        Close This

        Salon G

        Room Type:
        General Meeting Room
        Total Size:
        773 Sq. Mi
        Dimensions:
        26 x 32 x 14 Ft.
        Floor Level:
        Natural Light?:
        No
        Obstructions?
        No
        Built In Screens?
        No
        Built In Stage?
        No
        Built In A/V?
        No
        Amenities Available
          Ballroom (half) 78 x 63 x 14 4863--/----250--------/--600650--
          Close This

          Ballroom (half)

          Room Type:
          General Meeting Room
          Total Size:
          4863 Sq. Mi
          Dimensions:
          78 x 63 x 14 Ft.
          Floor Level:
          Natural Light?:
          No
          Obstructions?
          No
          Built In Screens?
          No
          Built In Stage?
          No
          Built In A/V?
          No
          Amenities Available
            Fourth Floor Conference Suite - Room 420 28 x 47 x 10 1316--/--------------/----8--
            Close This

            Fourth Floor Conference Suite - Room 420

            Room Type:
            General Meeting Room
            Total Size:
            1316 Sq. Mi
            Dimensions:
            28 x 47 x 10 Ft.
            Floor Level:
            Natural Light?:
            No
            Obstructions?
            No
            Built In Screens?
            No
            Built In Stage?
            No
            Built In A/V?
            No
            Amenities Available
              Huron 23 x 28 x 10 617--/----30--20----/--6025--
              Close This

              Huron

              Room Type:
              General Meeting Room
              Total Size:
              617 Sq. Mi
              Dimensions:
              23 x 28 x 10 Ft.
              Floor Level:
              Natural Light?:
              No
              Obstructions?
              No
              Built In Screens?
              No
              Built In Stage?
              No
              Built In A/V?
              No
              Amenities Available
                Salon A 32 x 26 x 14 798--/----25--20----/--6060--
                Close This

                Salon A

                Room Type:
                General Meeting Room
                Total Size:
                798 Sq. Mi
                Dimensions:
                32 x 26 x 14 Ft.
                Floor Level:
                Natural Light?:
                No
                Obstructions?
                No
                Built In Screens?
                No
                Built In Stage?
                No
                Built In A/V?
                No
                Amenities Available
                  Erie & Superior (combined) 23 x 54 x 10 1206--/----50--------/--100100--
                  Close This

                  Erie & Superior (combined)

                  Room Type:
                  General Meeting Room
                  Total Size:
                  1206 Sq. Mi
                  Dimensions:
                  23 x 54 x 10 Ft.
                  Floor Level:
                  Natural Light?:
                  No
                  Obstructions?
                  No
                  Built In Screens?
                  No
                  Built In Stage?
                  No
                  Built In A/V?
                  No
                  Amenities Available
                    Salon C 32 x 26 x 14 798--/----25--20----/--6025--
                    Close This

                    Salon C

                    Room Type:
                    General Meeting Room
                    Total Size:
                    798 Sq. Mi
                    Dimensions:
                    32 x 26 x 14 Ft.
                    Floor Level:
                    Natural Light?:
                    No
                    Obstructions?
                    No
                    Built In Screens?
                    No
                    Built In Stage?
                    No
                    Built In A/V?
                    No
                    Amenities Available
                      Hospitality Suite (5) 24 x 28 x 10 672--/--------------/----8--
                      Close This

                      Hospitality Suite (5)

                      Room Type:
                      General Meeting Room
                      Total Size:
                      672 Sq. Mi
                      Dimensions:
                      24 x 28 x 10 Ft.
                      Floor Level:
                      Natural Light?:
                      No
                      Obstructions?
                      No
                      Built In Screens?
                      No
                      Built In Stage?
                      No
                      Built In A/V?
                      No
                      Amenities Available
                        Superior 23 x 26 x 10 581--/----30--20----/--6025--
                        Close This

                        Superior

                        Room Type:
                        General Meeting Room
                        Total Size:
                        581 Sq. Mi
                        Dimensions:
                        23 x 26 x 10 Ft.
                        Floor Level:
                        Natural Light?:
                        No
                        Obstructions?
                        No
                        Built In Screens?
                        No
                        Built In Stage?
                        No
                        Built In A/V?
                        No
                        Amenities Available
                          Ontario Boardroom 26 x 26 x 10 649--/--------------/----16--
                          Close This

                          Ontario Boardroom

                          Room Type:
                          General Meeting Room
                          Total Size:
                          649 Sq. Mi
                          Dimensions:
                          26 x 26 x 10 Ft.
                          Floor Level:
                          Natural Light?:
                          No
                          Obstructions?
                          No
                          Built In Screens?
                          No
                          Built In Stage?
                          No
                          Built In A/V?
                          No
                          Amenities Available
                            Fourth Floor Conference Suite - Room 401 14 x 27 x 10 400--/--------------/----18--
                            Close This

                            Fourth Floor Conference Suite - Room 401

                            Room Type:
                            General Meeting Room
                            Total Size:
                            400 Sq. Mi
                            Dimensions:
                            14 x 27 x 10 Ft.
                            Floor Level:
                            Natural Light?:
                            No
                            Obstructions?
                            No
                            Built In Screens?
                            No
                            Built In Stage?
                            No
                            Built In A/V?
                            No
                            Amenities Available
                              Salon D 78 x 32 x 14 2496--/----120--------/--180325--
                              Close This

                              Salon D

                              Room Type:
                              General Meeting Room
                              Total Size:
                              2496 Sq. Mi
                              Dimensions:
                              78 x 32 x 14 Ft.
                              Floor Level:
                              Natural Light?:
                              No
                              Obstructions?
                              No
                              Built In Screens?
                              No
                              Built In Stage?
                              No
                              Built In A/V?
                              No
                              Amenities Available
                                Salon E 78 x 32 x 14 2496--/----120--------/--180325--
                                Close This

                                Salon E

                                Room Type:
                                General Meeting Room
                                Total Size:
                                2496 Sq. Mi
                                Dimensions:
                                78 x 32 x 14 Ft.
                                Floor Level:
                                Natural Light?:
                                No
                                Obstructions?
                                No
                                Built In Screens?
                                No
                                Built In Stage?
                                No
                                Built In A/V?
                                No
                                Amenities Available
                                  Salon H 32 x 26 x 14 798--/----25--20----/--6025--
                                  Close This

                                  Salon H

                                  Room Type:
                                  General Meeting Room
                                  Total Size:
                                  798 Sq. Mi
                                  Dimensions:
                                  32 x 26 x 14 Ft.
                                  Floor Level:
                                  Natural Light?:
                                  No
                                  Obstructions?
                                  No
                                  Built In Screens?
                                  No
                                  Built In Stage?
                                  No
                                  Built In A/V?
                                  No
                                  Amenities Available
                                    Erie 23 x 28 x 10 617--/----30--20----/--6025--
                                    Close This

                                    Erie

                                    Room Type:
                                    General Meeting Room
                                    Total Size:
                                    617 Sq. Mi
                                    Dimensions:
                                    23 x 28 x 10 Ft.
                                    Floor Level:
                                    Natural Light?:
                                    No
                                    Obstructions?
                                    No
                                    Built In Screens?
                                    No
                                    Built In Stage?
                                    No
                                    Built In A/V?
                                    No
                                    Amenities Available

                                      FAQs about Cleveland Marriott Downtown at Key Tower

                                      What time is check in?

                                      Check in time is 4 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

                                      What time is check out?

                                      Check out time is 11 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

                                      How many rooms does Cleveland Marriott Downtown at Key Tower have?

                                      There are 400 sleeping rooms in the hotel.

                                      Is there any meeting space at Cleveland Marriott Downtown at Key Tower?

                                      Yes, they have 15 meeting rooms that can support various table layouts.

                                      Can I get a AAA rate at Cleveland Marriott Downtown at Key Tower?

                                      Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Hot Deals Membership Card Required Guest Room 1 King

                                      Can I get a Senior or AARP rate at Cleveland Marriott Downtown at Key Tower?

                                      Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount Guest Room 1 King

                                      Is there a gym at Cleveland Marriott Downtown at Key Tower?

                                      Yes, there is a gym/fitness area available on-site at the property.

                                      Is there room service at Cleveland Marriott Downtown at Key Tower?

                                      Yes. Great room service.

                                      Is there shopping nearby?

                                      Yes. Good shopping location.

                                      Is there a WiFi internet?

                                      Yes. Complaints about WiFi. No Free WIFI. Had to pay for wifi. Wifi quality could be improved. Most guests said the wifi quality was bad.

                                      Is there a pool at Cleveland Marriott Downtown at Key Tower?

                                      Yes, there is a pool on-site at the property..

                                      Testimonials:

                                      Testimonials icon
                                      "Thank you so much for your services. I find your company to be excellent with every encounter. I found the hotels and the price range I was looking for, it was easy to use and excellent service. I will definitely use you in the future." J.M. - Ontario, CAN

                                      Find Out More Check Rates