SURESTAY PLUS HOTEL BY BEST WESTERN GATLINBURG

218 Ski Mountain Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-881-1523
2.5 Star Riverfront Hotel in Sevier County
35.70747 -83.52446
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Average
3.5/5

Based on 651 guest reviews

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  • Has an outdoor pool!
  • Free complimentary breakfast
  • The Avg. Group Discount is 5.0%!
  • 53 rooms in hotel
  • 7 floors in hotel
  • Check-out time: 11:00 AM
  • Group booking rating of 5.2/10

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Room Types

Check Rates1 King Bed River View
Non-Smoking
Check Rates1 King Bed Suite with Sofa Bed
Non-Smoking
Check Rates1 King Bed Suite with Sofa Bed and Hot Tub
Non-Smoking
Check Rates1 King Bed Suite with Sofa Bed and Hot Tub Whirlpool
Non-Smoking
Check Rates1 King Bed with Balcony No
Non-Smoking
Check Rates1 King Bed with Balcony No
Smoking
Check Rates1 King Bed, Non-Smoking, River View
Non-Smoking
Check Rates1 King Suite Mobility Accessible Tub
Non-Smoking
Check Rates1 King Suite with Sofa Bed
Non-Smoking
Check Rates2 Queen Beds River View
Non-Smoking
Check Rates2 Queen Beds River View Balcony Pets in Room
Non-Smoking
Check Rates2 Queen Beds Suite with Balcony
Non-Smoking
Check Rates2 Queen Beds with Balcony
Non-Smoking
Check Rates2 Queen Beds with River View
Non-Smoking
Check Rates2 Queen Beds, Non-Smoking, River View
Non-Smoking
Check Rates2 Queen Beds, Non-Smoking, River View, Balcony, Pets In Room
Non-Smoking
Check Rates2 Queen Suite with Microwave Fridge
Non-Smoking
Check Rates2 Queen Suite with Microwave Fridge Fridge Microwave
Non-Smoking
Check Rates2 Queen Suite with Sofa Bed
Non-Smoking
Check RatesAccessible - Suite King Bed
Non-Smoking
Check RatesAccessible Suite King Bed
Non-Smoking
Check RatesStandard Room 1 King Bed Refrigerator and Microwave River View 1 King Bed
Non-Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator and Microwave River View 2 Queen Beds
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite 1 King Bed Balcony River View (Pet Friendly;with Sofabed) 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Microwave and Refrigerator Balcony River View
Non-Smoking
Check RatesSuite 1 King Bed Pet Friendly Room
Non-Smoking
Check RatesSuite 1 King Bed Spa Bath Balcony River View
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Accessible Bathtub (with Sofabed) 1 King and 1 Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Balcony River View (with Sofabed) 1 King and 1 Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Refrigerator and Microwave River View (with Sofabed) 1 King and 1 Sof
Non-Smoking
Check RatesSuite 2 Queen Beds Balcony River View (Pet Friendly;with Sofabed) 2 Queen Beds
Non-Smoking
Check RatesSuite 2 Queen Beds Microwave and Refrigerator Balcony River View
Non-Smoking
Check RatesSuite 2 Queen Beds Pet Friendly Room
Non-Smoking
Check RatesSuite 2 Queen Beds Spa Bath Balcony River View
Non-Smoking
Check RatesSuite Multiple Beds Balcony River View (with Sofabed) 2 Queen and 1 Sofa Bed
Non-Smoking
Check RatesSuite Multiple Beds Refrigerator and Microwave River View (with Sofabed) 2 Queen and 1 Sofa Bed
Non-Smoking
Check RatesSuite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Balcony, River View
Non-Smoking
Check RatesSuite-1 King Bed, Non-Smoking, Pet Friendly Room
Non-Smoking
Check RatesSuite-1 King Bed, Non-Smoking, Spa Bath, Balcony, River View
Non-Smoking
Check RatesSuite-2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Balcony, River View
Non-Smoking
Check RatesSuite-2 Queen Beds, Non-Smoking, Pet Friendly Room
Non-Smoking
Check RatesSuite-2 Queen Beds, Non-Smoking, Spa Bath, Balcony, River View
Non-Smoking

Local Attractions

Ober Gatlinburg Ski Resort, Ripley's Aquarium, Ripley's Haunted Adventure, Gatlinburg Convention Center, Shopping, Dining and much more!

Customer Reviews of SureStay Plus Hotel by Best Western Gatlinburg

3.5 out of 5. Based on 651 guest reviews, Average

Property Description

Travelodge Inn & Suites -Gatlinburg is located on the river right off the main Parkway in Gatlinburg,TN. All rooms are tastefully appointed and include microwaves, refigerators, coffee makers and blow dryers.

Details / Other Expenses

Check In:3:00 PM
Check Out:11:00 AM
Year of Last Renovation:2017
Floors:7
Rooms:53
Corridors:All Rooms Have Exterior Hallways
Non Smoking Rooms:53
Handicap Rooms:
Suites:19
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:1
Meeting Space: sq. feet
Banquet Space:Holds people
FEMA Approved:Yes
Pool Info:
Seasonal PoolHours 8 am to 9 pm
Ownership:Laxmi Hotels of Gat Inc
Policies / Expenses
Cancellation:
45 days prior to arrival for the entire group / 72 hours prior to arrival for individuals not to exceed 5% of the original room block.
Nightly Parking:0.00
Typical Group Deposit:25% of total stay
Total Taxes:12.75%
Total Misc Fees:$1.10 USD
(mandatory resort fees/taxes)
Occupancy Tax: 9.00%
City Tax: 3.75%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$25 fee per day. 20 pound maximum


  • Air conditioning
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Elevator
  • Facilities for the disabled
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

McGee Tyson Airport. Approx. 1hour and 20 minutes away.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free breakfast. Consists of cereals, oatmeal, grits, bagels, pastries, boiled eggs, yogurt, make your own waffles, seasonal fruit, coffee and juices.

Parking Info

No charge for parking. No bus parking available, but can assist with finding location for buses.

Internet / WiFI

Free WIFI

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Family Inns of America Gatlinburg, Travelodge Inn & Suites

Hotel Rate Trends at SureStay Plus Hotel by Best Western Gatlinburg

Rate fluctuations of SureStay Plus Hotel by Best Western Gatlinburg

The graph above is averages of room rates for both group/meeting prices and the lowest online individual rates we could find at the time the group/meeting offer was submitted. The most competitive group/meeting discount shown is 29.2% in July 2016 and the highest average individual rate is $120 in the month of October 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Gatlinburg in a month when rates are lower.

Testimonials: Why use Hotel Planner?

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"My middle school band and I have been extremely pleased with the service we received from your company. I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience." C.C. - Grove Hill, AL

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