Quality Inn West Springfield

1150 Riverdale St., West Springfield, MA 01089 United States (USA)
View map Reservations: 1-800-219-2797
2.5 Star property
42.135338-72.626884
+1-800-219-2797
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Average
3.0/5

Based on 542 guest reviews

Show guest reviews
  • We have an outdoor pool ready for use
  • Free breakfast available
  • Fitness center on property
  • Hotel has 114 rooms
  • Hotel has 5 floors
  • Check in time: 3:00
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10
  • Hotel has 2 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates1 Queen Bed
Non-smoking
Check rates1 Queen Bed Small Room Lower Floor BathTub - Free WiFi
Non-smoking
Check rates2 Double Beds
Non-smoking
Check rates2 Double Beds Parking Area View Standard Room Lower Floor Bathtub
Non-smoking
Check rates2 Queen Beds
Non-smoking
Check rates2 Queen Beds Parking Area View Newer Room Coffee Maker Free WiFi
Non-smoking
Check ratesChoice Priv Rate Member Num Req 1 Queen Bed Small Room Lower Floor BathTub - Free WiFi
Non-smoking
Check ratesChoice Priv Rate Member Num Req 2 Double Beds Parking Area View Standard Room Lower Floor Bathtub
Non-smoking
Check ratesChoice Priv Rate Member Num Req 2 Queen Beds Parking Area View Newer Room Coffee Maker Free WiFi
Non-smoking

Local attractions

Six Flag NE 6mi, Basketball Hall of Fame 5mi, Eastern States Expo 5mi, Forest Park Zoo 13mi, Yankee Candle Factory 25mi, Butterfly Conservatory, 25mi, Foxwoods/Mohegan Sun Casinos 60miles/holyoke mall 2 miles.

Verified reviews of Quality Inn West Springfield

Below are the verified reviews from guests that we have booked in recently:
"Run Down"
Overall score2.0/ 5
Overall, the hotel is in need of repairs. In our room, the inside lining of the bathtub was peeling and stained. The smell of bleach was overwhelming. There was a worm on my bed. The sliding glass door to the tiny terrace didn't close completely. The refrigerator makes a loud humming sound. I won't be staying here again.
(Individual traveller, booked 1 room), from US flag
07-Apr-2025 Verified review, stayed from Sat Apr 05 to Sun Apr 06 2025 at a $119.99 average nightly rate.
"Clean hotel + breakfast."
Overall score3.0/ 5
Room was clean. Basic breakfast.
(Individual traveller, booked 1 room), from US flag
12-Nov-2024 Verified review, stayed from Fri Nov 08 to Sat Nov 09 2024 at a $177.99 average nightly rate.
"Friendly courteous refreshing environment."
Overall score5.0/ 5
Refreshing
(Individual traveller, booked 1 room), from US flag
13-Oct-2024 Verified review, stayed from Wed Oct 09 to Thu Oct 10 2024 at a $99.99 average nightly rate.
"Not Impressed"
Overall score2.0/ 5
Lobby was clean and front desk staff was pleasant. .a façade. The room was typical for the brand. basic accommodations, but pricey for what is offered. The sliding door to the "balcony" of my room wouldn't close fully and certainly wouldn't lock properly. Freeway noise was disruptive as well. Would never utilize this particular hotel in the future; very disappointing.
(Individual traveller, booked 1 room), from US flag
27-Jul-2024 Verified review, stayed from Fri Jul 26 to Sun Jul 28 2024 at a $116.10 average nightly rate.
3.0 out of 5. Based on 542 guest reviews

Property description

Centrally and conveniently located in the Pioneer Valley. 114 rooms and newly renovated hotel with full service restaurant, the Quality Inn offers comfortable stay and 100% satisfaction guarantee. Features include 24 hrs fitness center, covered outdoor pool(Seasonal) and free WiFi, free hot breakfast, guest laundry facility and meeting/banquet facility. All rooms are equipped with in-room coffee maker, refridgerator and microwave, hair dryer, iron & iron board. Directions: I-91 exit 13B; I-90 exit 4 to Rte 5 South, 2 miles on right.

Green sustainability

We participates in Green program. All lights are LED and our shower are flow controlled. Towels and beddings are cleaned every 3 days for stays longer than 3 nights but we do accommodate more frequent service when requested at front desk at check-in.

Details / Other expenses

Check-in: 3:00
Check-out: 11:00
Year of last renovation: 2013
Floors: 5
Rooms: 114
Corridors: All rooms have interior hallways
Non-smoking rooms: 114
Rooms with disabled access: 2
Rooms with one bed: 57
Rooms with two beds: 57
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 2 View spaces
Meeting space: 900 sq. feet
Event space: Holds 75 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: 1.0 Miles
Dist. to the nearest gym: 0.5 Miles
Lounge/Bar hours: 11:00am-10:00pm
Federal Emergency Management Agency (FEMA) approved: Yes
Pool Info:
Covered seasonal outdoor poolHandicapped liftopen 10am to 10pm
Policies / Expenses
Cancellation:
Individual - 4pm cxl/ Group - ask for details
Nightly parking: $0.0
Typical group deposit: 25%
Total taxes: 12.45%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
Parking Fee: 0.00 Per Night
Meeting Wireless Internet Fee: 0.00 Per Day

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Voicemail

Airport & shuttle information

Bradley international Airport - 20 milesShuttle service available (call for fees)

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

Free Hot breakfastSausage patties, Egg patties, Waffle, apples, oranges, yogurt, cherrios, bran flakes with raisins, white/wheat bread, English muffins, bagels, assorted danish, pecan sticky buns, Quaker oats and juice station (apple, orange or cranberry).

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Hotel allowed minimum of 2 pets per room, not more then 85 lbs each. Hotel charge $25 for pet weigh less then 30 lbs and over 30 lbs its $35 for the entire stay of 7 days or less.

Internet/Wi-Fi

Free WiFi

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Quality Inn

Seasonality and Projections at Quality Inn West Springfield

Rate fluctuations of Quality Inn West Springfield

The graph above is fluctuations of room rates for both our group quotes and the lowest online individual prices we could find at the time the group/meeting offer was entered. The best group or meeting displayed is 16.3% in the month of June 2024 and the highest average individual rate is $146 in the month of May 2025. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn West Springfield in a month when rates are lower.

Meeting rooms and event rooms at Quality Inn West Springfield

Below are the meeting, conference and event spaces at Quality Inn West Springfield.

Feel free to use the Quality Inn West Springfield meeting space capacities chart below to help with your event planning. HotelPlanner specialises in West Springfield event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
Holyoke Room 16 x 24 x 11 384--/202225151515--/--30----
Close this

Holyoke Room

Room type:
General Meeting Room
Total size:
384 Sq. Miles
Dimensions:
16 x 24 x 11 Ft
Floor level:
Ground level
Power outlets:
4
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Westfield Room 16 x 24 x 0 0--/----26--1110--/--40----
Close this

Westfield Room

Room type:
General Meeting Room
Total size:
0 Sq. Miles
Dimensions:
16 x 24 x 0 Ft
Floor level:
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
    West Springfield Room 32 x 24 x 0 0--/----53--2119--/--81----
    Close this

    West Springfield Room

    Room type:
    General Meeting Room
    Total size:
    0 Sq. Miles
    Dimensions:
    32 x 24 x 0 Ft
    Floor level:
    Is there natural light?
    No
    Are there obstructions?
    No
    Are there built in screens?
    No
    Is there a built in stage?
    No
    Is there built in A/V?
    No
    Amenities available

      FAQs about Quality Inn West Springfield

      What time is check in?

      Check in time is 3:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

      What time is check out?

      Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

      How many rooms does Quality Inn West Springfield have?

      There are 114 sleeping rooms in the hotel.

      Is there any meeting space at Quality Inn West Springfield?

      Yes, they have 2 meeting rooms that can support various table layouts.

      What kind of breakfast is at Quality Inn West Springfield?

      Free Hot breakfastSausage patties, Egg patties, Waffle, apples, oranges, yogurt, cherrios, bran flakes with raisins, white/wheat bread, English muffins, bagels, assorted danish, pecan sticky buns, Quaker oats and juice station (apple, orange or cranberry).

      How much does internet cost?

      Free WiFi

      Can I get a AAA rate at Quality Inn West Springfield?

      Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 Queen Bed Small Room Lower Floor BathTub - Free WiFi

      Can I get a Senior or AARP rate at Quality Inn West Springfield?

      Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP 1 Queen Bed Small Room Lower Floor BathTub - Free WiFi

      Is there a gym at Quality Inn West Springfield?

      Yes, there is a gym/fitness area available on-site at the property.

      Is there a pool at Quality Inn West Springfield?

      Yes, there is a pool on-site at the property. Covered seasonal outdoor poolHandicapped liftopen 10am to 10pm.

      Testimonials:

      Testimonials icon
      "This was truly a great service and I will be using it in the future. It was great for your company to do most of the work for me!! Thanks for the service!!" L.B. - Frederick, MD

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