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Very good
4.0/5
Based on 805 guest reviews
- Complimentary breakfast is offered
- Gym / Fitness Center Available
- Hotel has 92 rooms
- 4 floors in hotel
- Check in time: 3:00 pm
- Check out time: 12:00 pm
- Hotel has an eco-friendly policy
- Group score of 10.0/10
Standard prices by room type for the next 60 days
Room types
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1 King Hearing Accessible Room Visual Firealarm Door Phone Alert HDTV, Free WiFi Breakfast Included
Non-smoking
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1 King Mobility Accessible with Bathtub HDTV, Free WiFi Breakfast Included Refrigerator
Non-smoking
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2 Queen Hearing Accessible Room Visual Firealarm Door Phone Alert HDTV, Free WiFi Breakfast Included
Non-smoking
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2 Queen Hearing Accessible Room with Bathtub Visual Firealarm Door Phone Alert HDTV, Free WiFi Break
Non-smoking
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2 Queen Mobility Accessible with Bathtub HDTV, Free WiFi Breakfast Included Refrigerator
Non-smoking
Local attractions
Lake view Amphitheater, NYS Fairgrounds, Finger lakes region, Movie Tavern, Syracuse Carrier Dome
Map and Points of Interest Near Tru By Hilton Syracuse-Camillus
Verified reviews of TRU by Hilton Syracuse Camillus
Below are the verified reviews from guests that we have booked in recently:
"Hockey Weekend"
Overall score4.0/ 5
Excellent Front Desk Staff Friendly and Helpful, Room Refresh Was Not Smooth As We Had To Ask A Few Times.
Albert C. (Individual traveller, booked 1 room), from 
26-Apr-2025
Verified review, stayed from Fri Apr 25 to Sun Apr 27 2025 at a $195.99 average nightly rate.
"Great people, nice place!!"
Overall score5.0/ 5
Two thumbs up! Nice place!
Albert M. (Individual traveller, booked 1 room), from
04-Mar-2025
Verified review, stayed from Sun Mar 02 to Mon Mar 03 2025 at a $122.99 average nightly rate.
"Wonderful Stay"
Overall score5.0/ 5
Clean hotel. Great service. Good breakfast.
Robert V. (Individual traveller, booked 1 room), from
08-Feb-2025
Verified review, stayed from Sat Feb 01 to Sun Feb 02 2025 at a $117.18 average nightly rate.
"The staff is always friendly. Rooms are always clean and comfortable. Good!"
Overall score4.0/ 5
Clean! Friendly staff, accommodating.
Lillian I. (Individual traveller, booked 1 room), from
12-Jan-2025
Verified review, stayed from Thu Jan 09 to Fri Jan 10 2025 at a $119.00 average nightly rate.
"Good Stay!"
Overall score5.0/ 5
Only stayed one night. Clean, quiet, no troublesome neighbors. A good one night stay.
Lance R. (Individual traveller, booked 1 room), from
20-Aug-2024
Verified review, stayed from Fri Aug 16 to Sat Aug 17 2024 at a $219.00 average nightly rate.
"Hotel Was Great"
Overall score5.0/ 5
Stay was great, room was great.
Shirley N. (Individual traveller, booked 1 room), from
29-Jun-2024
Verified review, stayed from Wed Jun 26 to Thu Jun 27 2024 at a $159.99 average nightly rate.
"Friendly staff and very lovely rooms."
Overall score5.0/ 5
Friendly staff and very lovely rooms. I didn't want to leave! I will be BACK SOON.
Lucille K. (Individual traveller, booked 1 room), from
26-Feb-2024
Verified review, stayed from Sat Feb 17 to Mon Feb 19 2024 at a $127.49 average nightly rate.
Property description
Kick back and relax at Tru Syracuse - Camillus, located in Syracuse's only live, work, shop, play and stay center. Where dinning, entertainment and shopping are at your finger tips.Burn away the stress of the day, in are first of its kind state of the art indoor sport court!
Green sustainability
Yes! Solar panels on site
Details / Other expenses
| Check-in: | 3:00 pm |
| Check-out: | 12:00 pm |
| Year of last renovation: | 2018 |
| Floors: | 4 |
| Rooms: | 92 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 92 |
| Rooms with disabled access: | 5 |
| Rooms with one bed: | 51 |
| Rooms with two beds: | 41 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Dist. to food/bars: | 0.3 Miles |
| Dist. to a 24hr restaurant: | 0.5 Miles |
| Dist. to the nearest gym: | On-site |
| Federal Emergency Management Agency (FEMA) approved: | Yes |
| Ownership: | Hotel @ T5 LLC |
Policies / Expenses
| Cancellation: Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. |
|
| Nightly parking: | 0 |
| Total taxes: | 13.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 8.00% (State tax) |
| Occupancy Tax: | 5.00% (Onondaga County Occ Tax) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jogging path
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV Channel: Cinemax
- TV Channel: Starz
- TV Channel: The Movie Channel
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
- Tennis court
- Travellers cheques accepted
- TV room
- Voicemail
Airport & shuttle information
SYR 13 miles NE
Is there an airport shuttle? Sorry but no airport shuttle is available.Breakfast information
Complimentary Hot Breakfast with Covid Restrictions
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pet Friendly with $50.00 Non-Refundable fee
Internet/Wi-Fi
Complimentary Wifi
Cleaning policies
Clean Stay by Hilton partnered with Lysol to take extra precaution is all high touch areas. Masks required in public spaces.
About TRU by Hilton
- Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
- Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
- To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
- Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
- Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
- Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.
The TRU by Hilton highlights above are subject to change without notice.
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FAQs about TRU by Hilton Syracuse Camillus
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does TRU by Hilton Syracuse Camillus have?
There are 92 sleeping rooms in the hotel.
What kind of breakfast is at TRU by Hilton Syracuse Camillus?
Complimentary Hot Breakfast with Covid Restrictions
How much does internet cost?
Complimentary Wifi
Can I get a AAA rate at TRU by Hilton Syracuse Camillus?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at TRU by Hilton Syracuse Camillus?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at TRU by Hilton Syracuse Camillus?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"Thank you for your service! I will book the rooms you found for us and I would definitely use your service again." J.D. - Milwaukee, WI
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