SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
35.707465-83.524457
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Ober Gatlinburg Ski Resort, Ripley's Aquarium, Ripley's Haunted Adventure, Gatlinburg Convention Center, Shopping, Dining and much more!
3.5 out of 5. Based on 738 guest reviews

Property Description

The SureStay Plus Hotel by Best Western Gatlinburg features views of the river in Gatlinburg. The property is located within 5 minutes walking from Downtown Gatlinburg and we are just 6 miles from Pigeon Forge. Each room has a shared balcony, a flat-screen TV, a microwave, a refrigerator and a coffee maker. Every room is fitted with a private bathroom and has a hairdryer. For your convenience, daily housekeeping service is provided, as well as a 24-hour front desk, free parking, vending machines and an ATM machine.The Great Smoky Mountain National Park is just 0.5 miles away. McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2017
Floors: 7
Rooms: 52
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 52
Handicap Rooms: 2
Rooms with 1 Bed: 12
Rooms with 2 Beds: 40
Suites: 17
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
FEMA Approved: Yes
Pool Info:
Seasonal outdoor poolHours 8 am to 9 pm
Policies / Expenses
Cancellation:
45 days prior to arrival for the entire group / 72 hours prior to arrival for individuals not to exceed 5% of the original room block.
Nightly Parking: 0.00
Typical Group Deposit: 25% of total stay
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 9.00%
City Tax: 3.75%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Elevator
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Refrigerator
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Voicemail

Airport & Shuttle Information

McGee Tyson Airport. Approx. 1hour and 20 minutes away.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free breakfast. Consists of cereals, oatmeal, grits, bagels, pastries, scrambled eggs, yogurt, make your own waffles, seasonal fruit, coffee and juices.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets accepted. Max 2. 80 pound weight limit. The pet rate is $20.00 per day with a $100.00 per week maximum.

Parking Info

No charge for parking. No bus parking available, but can assist with finding location for buses.

Internet / WiFI

Free WIFI

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Family Inns of America Gatlinburg, Travelodge Inn & Suites

Group vs. Individual Rates at SureStay Plus Hotel by Best Western Gatlinburg

Rate fluctuations of SureStay Plus Hotel by Best Western Gatlinburg

The graph above is trends of room rates for both group/meeting prices and the lowest online individual prices our system could find at the time the group/meeting bid was submitted. The most competitive group discount displayed is 16.7% in the month of November 2020 and the highest average individual rate is $239 in the month of November 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Gatlinburg in a month when rates are lower.

FAQs about SureStay Plus Hotel by Best Western Gatlinburg

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Gatlinburg have?

There are 52 sleeping rooms in the hotel.

What kind of breakfast is at SureStay Plus Hotel by Best Western Gatlinburg?

Free breakfast. Consists of cereals, oatmeal, grits, bagels, pastries, scrambled eggs, yogurt, make your own waffles, seasonal fruit, coffee and juices.

What parking is available at SureStay Plus Hotel by Best Western Gatlinburg?

No charge for parking. No bus parking available, but can assist with finding location for buses.

How much does internet cost?

Free WIFI

Testimonials:

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"This site has been a rewarding experience in searching for our annual conference needs. It was exactly what I was looking for and I've bookmarked your website for future use. It's great to use your service to narrow down the location as well as the Hotel. Simple and easy way for Hotels and travelers to execute business without phone calls and web searches." F.O. - Columbia, SC

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