TRU by Hilton

417 7th North St., Liverpool, NY 13088 United States (USA) near Exit 25 (87.5) on I-81 (~0.2mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
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Very Good

Based on 158 guest reviews

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  • Free breakfast
  • Airport shuttle provided
  • Avg. Group Discount of 9.7%!
  • Fitness / Gym is on-site
  • 93 rooms in property
  • Check-out: 11:00 AM
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 6.5/10

Check Current Prices

Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

NBT Bank Stadium Syracuse University And Carrier Dome Armory Square - Downtown Syracuse Destiny USA Shopping and Entertainment Center Lake-view Amphitheater Oncenter Convention Center MOST-Museum Of Science & Technology Rosamond Gifford Zoo At Burnet Park New York State Fairgrounds Onondaga Lake Park Oneida Lake

Verified Reviews of TRU by Hilton

Below are the verified reviews from guests that we have booked recently:
"My Opinion"
Overall Score3.0/ 5
Overall the room was great and clean. Overall you can tell it's a new hotel. Breakfast very bland not much options. I requested a shuttle to the airport and it smelled like cigarettes. I think you guys should invest in your own shuttle instead of using super 8. Comparison between here and maple wood Maple wood has microwaves in the rooms. The shuttle takes you anywhere five miles from the hotel and it doesn't smell like cigarettes. Maple breakfast has so many options and the food is good.The staff there is really nice and welcoming at maple wood. At the Hilton very up to date. The staff is not so welcoming. No smiling no personable interactions. The lady in the kitchen was very nice and friendly and she is doing a great job. Their is a young Spanish girl that seems very unhappy to be working for Hilton. You can tell the staff is new and still learning. If I had to make a choice to stay here again it would be no until you guys improve breakfast options, room amenities and shuttle.
(Individual traveler, booked 1 room), from US flag
07-Jan-2020 Verified Review, stayed from Sun Jan 05 to Tue Jan 07 2020 at a $80.64 average nightly rate.
Overall Score5.0/ 5
The lobby was so inviting. Rooms were very comfy. The breakfast was the best variety I've ever seen at a hotel. I'm going to look for Tru hotels from now on.
(Individual traveler, booked 1 room), from US flag
26-Oct-2019 Verified Review, stayed from Fri Oct 25 to Sat Oct 26 2019 at a $105.92 average nightly rate.
"Very clean. Great Staff."
Overall Score5.0/ 5
Obviously being a new building helps, but we are extremely conscientious about cleanliness and we were not disappointed. Dante' the front desk employee could not be more accommodating. There was a slight buzzing sound coming from a fan vent in the bathroom. He had the maintenance person repair it immediately! We would absolutely stay a a Tru hotel again. It was a great surprise, we honestly had no idea what to expect.
(Individual traveler, booked 1 room), from US flag
19-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $132.00 average nightly rate.
"Excellent service, very clean, comfortable."
Overall Score5.0/ 5
Never staying before left an excellent impression on me with how wonderful the staff in responding to my needs. Room was clean and comfortable. The early morning breakfast was abundant with variety and very good. Brenda was an enjoyable person to meet that morning. Had a wonderful conversation about the hotel with her. Will be staying there in the future. Thank you, George.
(Individual traveler, booked 1 room), from US flag
15-May-2019 Verified Review, stayed from Mon May 13 to Tue May 14 2019 at a $89.00 average nightly rate.
4.5 out of 5. Based on 158 guest reviews

Property Description

Brand New Tru by Hilton Syracuse North Located Between Downtown Syracuse(4 Miles) and Syracuse Hancock International Airport(3 miles). We are 1 mile from Destiny USA and we are a perfect location when it comes to all things to do in Syracuse. Work, play games, lounge, or eat in our re- imagined, large 2,880 square-foot lobby. Enjoy the free "Top It" breakfast with 30 sweet and savory toppings to build your own healthy or indulgent morning masterpiece. Enjoy our more efficiently designed rooms with comfortable beds and 55” TVs with a premium channel lineup. Stay entertained. Surf a premium channel lineup on 55" guestroom TVs. Plus, head down to the lobby to join in table and board games, or download a recommended app to play on your mobile device. Stay connected with free, fast Wi-Fi and easy-to-reach charging outlets found throughout the lobby and guestrooms. Print from anywhere in the hotel with free wireless printing. Crush anytime cravings with our 24/7 Eat. & Sip. market where local, gourmet snacks and drinks — including single-serve beer and wine — are always available in the lobby. Head to the lobby for 24/7 complimentary LaVazza coffee, Stash tea and hot chocolate that you can jazz up with a variety of flavored syrups.Tru by Hilton Syracuse has everything you need for your Wedding, Family reunion, tournament or your company business. Stay Tru!.

Green Sustainability

We are TripAdvisor Green Certified.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2018
Floors: 3
Rooms: 93
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 93
Handicap Rooms: 8
Rooms with 1 Bed: 41
Rooms with 2 Beds: 52
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 2.0 Mi
Lounge/Bar Hours: 0:00
FEMA Approved: Yes
Pool Info:
There is no pool at this location.
Ownership: Etna Development
Policies / Expenses
48 hours in advance.
Nightly Parking: N/C
Typical Group Deposit: $300.00
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.00%
Occupancy Tax: 5.00%
Parking Fee: 0.00 Per Night
Gym Fee: 0.00 Per Day
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day

Amenities / Features

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail
  • Golf course on hotel grounds
  • Laundry valet service

Airport & Shuttle Information

Syracuse Hancock International Airport - 3 Miles; Complimentary Shuttle Service Available Between Airport/Train/Bus Station And Hotel

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Enjoy the free "Top It" breakfast with 30 sweet and savory toppings to build your own healthy or indulgent morning masterpiece.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free self parking

Internet / WiFI

Complimentary fast Wi-Fi

About TRU by Hilton

  • Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
  • Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
  • To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
  • Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
  • Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
  • Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.

The TRU by Hilton highlights above are subject to change without notice.

Previously known as:
Hampton Inn Syracuse North (Airport Area)

Seasonality of Hotel Rates at TRU by Hilton

Rate fluctuations of TRU by Hilton

The graph above is seasonality of room rates for both group/meeting quotes and the lowest online individual rates our system could find at the time the group/meeting bid was entered. The most competitive group deal shown is 16.4% in August 2020 and the highest average individual rate is $147 in the month of August 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton in a month when rates are lower.

FAQs about TRU by Hilton

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does TRU by Hilton have?

There are 93 rooms in the property.

What kind of breakfast is at TRU by Hilton?

Enjoy the free "Top It" breakfast with 30 sweet and savory toppings to build your own healthy or indulgent morning masterpiece.

What parking is available at TRU by Hilton?

Free self parking

How much does internet cost?

Complimentary fast Wi-Fi

Is there a gym at TRU by Hilton?

Yes, there is a gym/fitness area available on-site at the property.


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