Holiday Inn Express & Suites Surprise

16540 North Bullard Ave., Surprise, AZ 85374 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
33.634632-112.376810
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 801 guest reviews

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  • With an outdoor pool!
  • Free breakfast
  • Avg. Group Discount of 11.8%!
  • 115 rooms in property
  • Hotel has 4 floors
  • Hotel has 32 suites
  • Check-in: 3:00
  • Group booking rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Mobility
Non-Smoking
Check Rates1 King Bed Accessible Roll in Shower
Non-Smoking
Check Rates1 King Standard
Non-Smoking
Check Rates1 King Standard 365 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates1 King Standard Comm Mobility Accessible Tub
Non-Smoking
Check Rates1 King Standard Comm Mobility Accessible Tub 560 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates1 King Standard Mobility Accessible Roll Shower
Non-Smoking
Check Rates1 King Standard Mobility Accessible Roll Shower 335 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Suite
Non-Smoking
Check Rates2 Queen Standard
Non-Smoking
Check Rates2 Queen Standard 410 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates2 Queen Suite Additional Living Area
Non-Smoking
Check Rates2 Queen Suite Additional Living Area 520 Sqft Suite with Sofa Bed Microwave and Minifridge
Non-Smoking
Check RatesKing Accessible Roll in Shower
Non-Smoking
Check RatesKing Hear Mobility Accessible Tub
Non-Smoking
Check RatesKing Hearing Mobility Accessible Tub
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesKing Room Mobility Accessible Hearing Accessible
Non-Smoking
Check RatesQueen Suite with Sofa Bed
Non-Smoking
Check RatesSingle Room
Non-Smoking
Check RatesSingle Suite Room
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking

Local Attractions

We are located next door to the Surprise Stadium, Home of the Kansas City Royals and Texas Rangers Spring Training.

Verified Reviews of Holiday Inn Express Surprise

Below are the verified reviews from guests that we have booked recently:
"Clean very helpful."
Overall Score5.0/ 5
The hotel was very clean. All the employees were helpful and kind.
(Individual traveler, booked 1 room), from US flag
12-Oct-2021 Verified Review, stayed from Thu Oct 07 to Mon Oct 11 2021 at a $170.99 average nightly rate.
"Plesent"
Overall Score5.0/ 5
Excellent
(Individual traveler, booked 1 room), from US flag
30-Aug-2021 Verified Review, stayed from Mon Aug 23 to Sat Aug 28 2021 at a $128.11 average nightly rate.
"Perfect"
Overall Score5.0/ 5
The room was clean, comfortable and very nice. We got there early and since we had to get ready for a wedding, the front desk staff got a room ready ASAP for us. The service was awesome!
(Individual traveler, booked 1 room), from US flag
13-Oct-2020 Verified Review, stayed from Sat Oct 10 to Sun Oct 11 2020 at a $112.00 average nightly rate.
"Not a good nights rest!"
Overall Score1.0/ 5
We stayed in room # 101 on June 2nd Not a good nights rest! We couldn't take a shower because they put us in a handicap room. Water all over the floor. We were afraid we were going to slip and fall. Your walls must be paper thin! The room next to us had the TV up as loud as they could! We called to the front desk because of the noise. An hour later had to call the front desk again. Finally the front desk knocked on their door. The noise stopped. A bad experience all around. Will not be staying at a Holiday Inn Express again.
(Individual traveler, booked 1 room), from US flag
10-Jun-2019 Verified Review, stayed from Sun Jun 02 to Mon Jun 03 2019 at a $77.24 average nightly rate.
"Not Good!"
Overall Score4.0/ 5
Front desk gave us a room for handycaped.. After we took a shower water was all over the floor. We were afraid we were going to slip and fall. We're 72 years old. We don't need to be falling! Your air conditioning sounds like a rocket taking off! Waking us up. Not a good nights sleep!
(Individual traveler, booked 1 room), from US flag
03-Jun-2019 Verified Review, stayed from Sun Jun 02 to Mon Jun 03 2019 at a $77.24 average nightly rate.
4.0 out of 5. Based on 801 guest reviews

Property Description

Welcome to the Holiday Inn Express Hotel in Phoenix-NW Surprise, Arizona.Located in the heart of Surprise, we are just a walk across the street to the Surprise Stadium, home of Spring Training for the Texas Rangers and Kansas City Royals and the city's new Ottawa University. The Holiday Inn Express and Suites in beautiful Surprise, Arizona offer easy access to the area's attractions and lovely desert landscape.Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as a 1470 sq-ft event room. The hotel's location in Surprise places guests near such area businesses as Luke Air Force Base, Banner Healthcare, Lockheed Martin, Honeywell as well as the Toyota and Arizona Ford Proving Grounds.Leisure travelers, we suggest that you take the time to explore the beautiful White Tank Mountains nearby. After a morning hike, head over to the Wildlife World Zoo Phoenix Zoo for a fun-filled afternoon. Don't miss the great shopping at Arrowhead Town Center or Tanger Outlets both only 20 minutes away. While visiting, be sure to check the schedules at The University of Phoenix/Cardinals Stadium and Gila River Arena to see what events are in town. Our complimentary, “Smart Start” hot breakfast ensures that you start your day off the right way with our delicious meal that includes our signature Hot Cinnamon Rolls. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility and our outdoor swimming pool and hot tub is open 365 days a year.

Details / Other Expenses

Check In: 3:00
Check Out: 11.00
Year of Last Renovation: 2018
Floors: 4
Rooms: 115
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 115
Handicap Rooms:
Suites: 32
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 3570 sq. feet
Banquet Space: Holds 72 people
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: 2.0 Mi
FEMA Approved: Yes
Pool Info:
Our heated pool is open 7am-10pm 365 days a year
Ownership: Pua Costa
Policies / Expenses
Cancellation:
24 hours
Nightly Parking: 0.00
Typical Group Deposit: 50%
Total Taxes: 13.99%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Travellers cheques accepted

Airport & Shuttle Information

34 miles to Sky Harbor International Airport

Local Shuttle Info: West Valley Connections Here We Go Transportation To My Surprise

Breakfast Information

Our complimentary Fresh Start breakfast is open Monday-Friday 7:00am-9:00am and Saturday and Sunday 7:30am-9:30am. We serve a variety of healthy and hearty items including scrambled eggs, bacon or sausage, biscuits and gravy, breads and muffins as well as our delicious hot cinnamon rolls.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free Parking

Internet / WiFI

Free wireless Wi-Fi thought the entire hotel

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Previously known as:
Holiday Express Hotel & Suites Phoenix Az, Holiday Inn Express Surprise Az

Seasonality of Hotel Rates at Holiday Inn Express & Suites Surprise

Rate fluctuations of Holiday Inn Express & Suites Surprise

The graph above is seasonality of room rates for both group quotes and the lowest online individual rates our system could find at the time the group/meeting bid was entered. The lowest group deal shown is 33.3% in August 2021 and the highest average individual rate is $214 in the month of March 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express & Suites Surprise in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Surprise

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Surprise.

Feel free to use the Holiday Inn Express & Suites Surprise meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Surprise event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 1 48 x 30 x 9 147064/--4072--3620--/--70----
Close This

Meeting Room 1

Room Type:
General Meeting Room
Total Size:
1470 Sq. Mi
Dimensions:
48 x 30 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • White Board
  • Air Conditioning
Half Day Rental:
$400.00 USD
Full Day Rental:
$800.00 USD
Meeting Room 1 Meeting Space Thumbnail 1
Meeting Room 1 Meeting Space Thumbnail 2
Photo of Meeting Room 1

FAQs about Holiday Inn Express Surprise

What time is check in?

Check in time is 3:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11.00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Express Surprise have?

There are 115 rooms in the property.

Is there any meeting space at Holiday Inn Express Surprise?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Holiday Inn Express Surprise?

Our complimentary Fresh Start breakfast is open Monday-Friday 7:00am-9:00am and Saturday and Sunday 7:30am-9:30am. We serve a variety of healthy and hearty items including scrambled eggs, bacon or sausage, biscuits and gravy, breads and muffins as well as our delicious hot cinnamon rolls.

What parking is available at Holiday Inn Express Surprise?

Free Parking

How much does internet cost?

Free wireless Wi-Fi thought the entire hotel

Can I get a AAA rate at Holiday Inn Express Surprise?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Holiday Inn Express Surprise?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a pool at Holiday Inn Express Surprise?

Yes, there is a pool on-site at the property. Our heated pool is open 7am-10pm 365 days a year.

Can I get a group rate at Holiday Inn Express Surprise?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 11.8%.

Testimonials:

Testimonials icon
"The service helped us find a hotel we didn't even know was there! And the group rates were very good!" J.L. - Toronto, ON

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