Holiday Inn Express & Suites Surprise

16540 North Bullard Ave., Surprise, AZ 85374 United States (USA)
View Map Reservations: 1-800-219-2797
2.5 Star Property
33.634060-112.377130
+1-800-219-2797
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Very Good
4.0/5

Based on 553 guest reviews

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  • With an outdoor pool!
  • Free breakfast
  • Fitness / Gym is on-site
  • 115 rooms in property
  • Hotel has 4 floors
  • Hotel has 32 suites
  • Check-in: 3:00
  • Group booking rating of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Bathtub Mobility
Non-Smoking
Check Rates1 King Bed Accessible Bathtub Mobility 1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Mobility
Non-Smoking
Check Rates1 King Bed Bed and Breakfast For 2
Non-Smoking
Check Rates1 King Bed Roll in Shower Roll in Shower
Non-Smoking
Check Rates1 King Bed Studio Suite
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Standard
Non-Smoking
Check Rates1 King Standard 365 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates1 King Standard Comm Mobility Accessible Tub
Non-Smoking
Check Rates1 King Standard Comm Mobility Accessible Tub 560 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates1 King Standard Mobility Accessible Roll Shower
Non-Smoking
Check Rates1 King Standard Mobility Accessible Roll Shower 335 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates1 King Suite Additional Living Area
Non-Smoking
Check Rates1 King Suite Additional Living Area 465 Sqft Suite with Sofa Bed Microwave and Minifridge
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Bed Hearing Mobility Accessible Tub
Non-Smoking
Check Rates2 Beds Accessible
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds 2 Queen 2 Queen Beds Bed and Breakfast For 2
Non-Smoking
Check Rates2 Queen Beds 2 Queenbed
Non-Smoking
Check Rates2 Queen Standard
Non-Smoking
Check Rates2 Queen Standard 410 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates2 Queen Standard Comm Mobility Accessible Tub
Non-Smoking
Check Rates2 Queen Standard Comm Mobility Accessible Tub 455 Square Foot Room with Microwave and Minifridge
Non-Smoking
Check Rates2 Queen Suite Additional Living Area
Non-Smoking
Check Rates2 Queen Suite Additional Living Area 520 Sqft Suite with Sofa Bed Microwave and Minifridge
Non-Smoking
Check RatesAccessible
Non-Smoking
Check RatesAccessible Bathtub Mobility
Non-Smoking
Check RatesAccessible Bathtub Mobility 1 King Standard Room Accessible Bathtub Mobility Bed and Breakfast For 2
Non-Smoking
Check RatesAccessible Bathtub Mobility 2 Double Bed
Non-Smoking
Check RatesAccessible Bathtub Mobility 2 Double Beds
Non-Smoking
Check RatesAccessible Bathtub Mobility 2 Queen Beds
Non-Smoking
Check RatesAccessible Bathtub Mobility 2 Queen Beds 2 Double Beds
Non-Smoking
Check RatesAccessible Bathtub Mobility 2 Queenbed
Non-Smoking
Check RatesAccessible Mobility
Non-Smoking
Check RatesAccessible Room 1 Beds King Size
Non-Smoking
Check RatesAccessible Room 2 Beds Queen Size
Non-Smoking
Check RatesAccessible Room 2 Beds Twin
Non-Smoking
Check RatesAccessible Standard Room
Non-Smoking
Check RatesAccessible Standard Room with 1 King Bed
Non-Smoking
Check RatesDouble Room King Bed
Non-Smoking
Check RatesDouble Room King Bed Accessible
Non-Smoking
Check RatesDouble Room King Bed Accessible Roll in Shower
Non-Smoking
Check RatesDouble Room King Bed Accessible Tub
Non-Smoking
Check RatesJunior Suite Mini Suite 1 Beds King Size
Non-Smoking
Check RatesJunior Suite Mini Suite 1 Beds Queen Size
Non-Smoking
Check RatesKing Accessible Roll in Shower
Non-Smoking
Check RatesKing Hearing Mobility Accessible Tub
Non-Smoking
Check RatesKing Room Mobility Accessible Hearing Accessible
Non-Smoking
Check RatesKing Suite with Additional Living Area
Non-Smoking
Check RatesPackage 1 Standard Room 1 King Bed Roll in Shower Roll in Shower
Non-Smoking
Check RatesPackage 2 Standard Room 1 King Bed Accessible Bathtub Mobility
Non-Smoking
Check RatesPackage 3 Standard Room Accessible Bathtub Mobility 2 Queen Beds
Non-Smoking
Check RatesPackage 5 Standard Room 2 Queen Beds
Non-Smoking
Check RatesQueen Queen Accessible
Non-Smoking
Check RatesQueen Queen Signature
Non-Smoking
Check RatesQueen Queen Signature Breakfast
Non-Smoking
Check RatesQueen Room with 2 Queen Beds Disability Accessible
Non-Smoking
Check RatesQueen Room with 2 Queen Beds Hearing Accessible
Non-Smoking
Check RatesQueen Suite
Non-Smoking
Check RatesRoll in Shower Standard Room with 1 King Bed and Shower
Non-Smoking
Check RatesStandard 2 Beds Queen Size
Non-Smoking
Check RatesStandard Accessible
Non-Smoking
Check RatesStandard King Bed Accessible
Non-Smoking
Check RatesStandard King Room
Non-Smoking
Check RatesStandard King Room with Mobility Accessible Roll in Shower
Non-Smoking
Check RatesStandard King Room with Roll in Shower Mobility Accessible
Non-Smoking
Check RatesStandard Queen Queen
Non-Smoking
Check RatesStandard Queen Queen Accessible
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard | King Bed
Non-Smoking
Check RatesStudio Suite King Bed
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesSuite 2 Queen Beds 2 Queenbed
Non-Smoking
Check RatesSuite 2 Queen Suite Additional Living Area 520 Sqft Suite with Sofa Bed Microwave and Minifridge
Non-Smoking
Check RatesSuite King Bed Living Room
Non-Smoking
Check RatesSuite Queen Queen Living Room
Non-Smoking
Check RatesTwin Room Breakfast
Non-Smoking
Check RatesTwin Room Hearing Accessible
Non-Smoking

Local Attractions

We are located next door to the Surprise Stadium, Home of the Kansas City Royals and Texas Rangers Spring Training.

Verified Reviews of Holiday Inn Express Surprise by Ihg

Below are the verified reviews from guests that we have booked recently:
"Great staff, nice rooms and comfortable beds."
Overall Score5.0/ 5
One of our favorite places to stay.
(Group coordinator, booked 2 rooms), from US flag
01-Jun-2025 Verified Review, stayed from Sat May 31 to Sun Jun 01 2025 at a $125.20 average nightly rate.
"High end accommodations at very reasonable price."
Overall Score5.0/ 5
Very pleasant reception and check in. Room was very pleasant, clean and comfortable. Felt high end with roomy spaces. Lovely bathroom extras and size. Good selection of TV channels. Enjoyed my stay and would stay again.
(Individual traveler, booked 1 room), from US flag
14-May-2025 Verified Review, stayed from Tue May 13 to Thu May 15 2025 at a $132.00 average nightly rate.
"The staff was friendly and accommodating."
Overall Score4.0/ 5
Housekeeping did a great job making sure our room was kept up and the breakfast area was clean and well managed. We had excellent accommodations for our banquet and the staff at the front desk was always friendly and helpful.
(Individual traveler, booked 1 room), from US flag
09-May-2025 Verified Review, stayed from Wed Apr 30 to Sun May 04 2025 at a $148.00 average nightly rate.
"Clean Facility"
Overall Score5.0/ 5
Great service, great facility, clean.
(Individual traveler, booked 1 room), from US flag
13-Apr-2025 Verified Review, stayed from Fri Apr 11 to Mon Apr 14 2025 at a $163.99 average nightly rate.
Response from Management on 18-Apr-2025:
Thanks so much for the kind words Diane! We're thrilled to hear you enjoyed the service, facility and cleanliness. We hope to welcome you back again soon!
"Stay was excellent."
Overall Score5.0/ 5
Staff were all helpful and friendly. Front desk very helpful with minor problems and questions. Breakfast is great. Maid staff always help.
(Individual traveler, booked 1 room), from US flag
10-Mar-2025 Verified Review, stayed from Thu Mar 06 to Tue Mar 11 2025 at a $461.19 average nightly rate.
Response from Management on 18-Apr-2025:
Thank you for the wonderful review Steven! We're so glad our team was able to assist you and make your stay comfortable. It's great to hear you enjoyed breakfast and found our housekeeping and front desk staff helpful and friendly. We hope to see you again soon!Aubrey Solis- Director of Sales
"Amazing Service"
Overall Score5.0/ 5
The young person at the front desk was amazing.
(Individual traveler, booked 1 room), from US flag
13-Jun-2024 Verified Review, stayed from Thu Jun 13 to Fri Jun 14 2024 at a $134.99 average nightly rate.
Response from Management on 17-Jun-2024:
Thank you for your feedback! We are so glad you enjoyed your stay and that our front desk staff was amazing! We value your feedback and we hope to see you again soon!
4.0 out of 5. Based on 553 guest reviews

Property Description

Welcome to the Holiday Inn Express Hotel in Phoenix-NW Surprise, Arizona.Located in the heart of Surprise, we are just a walk across the street to the Surprise Stadium, home of Spring Training for the Texas Rangers and Kansas City Royals, Ottawa University and the Surprise Tennis & Racquet Complex, home to USTA and USAPA. The Holiday Inn Express and Suites in beautiful Surprise, Arizona offer easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as a 1470 sq-ft event room. The hotel's location in Surprise places guests near such area businesses as Luke Air Force Base, Banner Healthcare, Lockheed Martin, Honeywell as well as the Toyota and Arizona Ford Proving Grounds. Leisure travelers, we suggest that you take the time to explore the beautiful White Tank Mountains nearby. After a morning hike, head over to the Wildlife World Zoo Phoenix Zoo for a fun-filled afternoon. Don't miss the great shopping at Arrowhead Town Center or Tanger Outlets both only 20 minutes away. While visiting, be sure to check the schedules at The State Farm Stadium, home to our Arizona Cardinal and Gila River Arena, home to the Arizona Coyotes to see what events are in town. Our complimentary, “Smart Start” hot breakfast ensures that you start your day off the right way with our delicious meal that includes our signature Hot Cinnamon Rolls. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility and our heated outdoor swimming pool and hot tub is open 365 days a year.

Details / Other Expenses

Check In: 3:00
Check Out: 11.00
Year of Last Renovation: 2019
Floors: 4
Rooms: 115
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 115
Handicap Rooms:
Suites: 32
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 1 View Spaces
Meeting Space: 3570 sq. feet
Banquet Space: Holds 72 people
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 2.0 Mi
Dist. to Nearest Gym: 2.0 Mi
FEMA Approved: Yes
Pool Info:
Our heated pool is open 7am-10pm 365 days a year
Ownership: Hotel Management Group
Policies / Expenses
Cancellation:
24 hours
Nightly Parking: 0.00
Typical Group Deposit: 50%
Total Taxes: 13.99%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Clothes drying
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • Travellers cheques accepted

Airport & Shuttle Information

34 miles to Sky Harbor International Airport

Local Shuttle Info: West Valley Connections Here We Go Transportation To My Surprise

Breakfast Information

Our complimentary Fresh Start breakfast is open Monday-Friday 6:30am-9:30am and Saturday and Sunday 7:00am-10:00am. We serve a variety of healthy and hearty items including scrambled eggs, bacon or sausage, biscuits and gravy, breads and muffins as well as our delicious hot cinnamon rolls.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free Parking

Internet / WiFI

Free wireless Wi-Fi thought the entire hotel

About Holiday Inn Express

  • Free Express Start Breakfast
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services

The Holiday Inn Express highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Eggstasy - Start your day with a hearty breakfast at this popular local spot. Located 2 miles from the hotel.
  • Lunch: Rio Mirage Cafe - Indulge in authentic Mexican dishes for lunch. Located 3 miles from the hotel.
  • Dinner: State 48 Brewery - Enjoy delicious craft beers and a diverse menu of American cuisine. Located 1.5 miles from the hotel.
  • Activity: Surprise Stadium - Catch a spring training baseball game at this nearby stadium. Located 0.5 miles from the hotel.
  • Day 2

  • Breakfast: Cracker Barrel Old Country Store - Enjoy a classic American breakfast at this cozy restaurant. Located 1 mile from the hotel.
  • Lunch: Culver's - Grab a quick and tasty lunch at this popular fast-food chain. Located 1.5 miles from the hotel.
  • Dinner: Saigon Kitchen - Savor the flavors of Vietnamese cuisine for dinner. Located 2.5 miles from the hotel.
  • Activity: Surprise Aquatic Center - Have a splashing good time at this water park. Located 2 miles from the hotel.
  • Day 3

  • Breakfast: Snooze an A.M. Eatery - Start your day with a unique and delicious breakfast experience. Located 2.5 miles from the hotel.
  • Lunch: In-N-Out Burger - Enjoy a classic burger and fries for lunch at this iconic fast-food chain. Located 1 mile from the hotel.
  • Dinner: Famous Dave's Bar-B-Que - Feast on mouthwatering BBQ dishes for dinner. Located 3 miles from the hotel.
  • Activity: White Tank Mountain Regional Park - Explore the beautiful desert landscape and hiking trails. Located 10 miles from the hotel.

Previously known as:
Holiday Express Hotel & Suites Phoenix Az, Holiday Inn Express Surprise Az

Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Surprise

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Surprise.

Feel free to use the Holiday Inn Express & Suites Surprise meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Surprise event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 1 48 x 30 x 9 147064/--4072--3620--/--70----
Close This

Meeting Room 1

Room Type:
General Meeting Room
Total Size:
1470 Sq. Mi
Dimensions:
48 x 30 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • White Board
  • Air Conditioning
Meeting Room 1 Meeting Space Thumbnail 1
Meeting Room 1 Meeting Space Thumbnail 2
Photo of Meeting Room 1

FAQs about Holiday Inn Express Surprise by Ihg

What time is check in?

Check in time is 3:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11.00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Express Surprise by Ihg have?

There are 115 rooms in the property.

Is there any meeting space at Holiday Inn Express Surprise by Ihg?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Holiday Inn Express Surprise by Ihg?

Our complimentary Fresh Start breakfast is open Monday-Friday 6:30am-9:30am and Saturday and Sunday 7:00am-10:00am. We serve a variety of healthy and hearty items including scrambled eggs, bacon or sausage, biscuits and gravy, breads and muffins as well as our delicious hot cinnamon rolls.

What parking is available at Holiday Inn Express Surprise by Ihg?

Free Parking

How much does internet cost?

Free wireless Wi-Fi thought the entire hotel

Can I get a AAA rate at Holiday Inn Express Surprise by Ihg?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Standard 365 Square Foot Room with Microwave and Minifridge

Can I get a Senior or AARP rate at Holiday Inn Express Surprise by Ihg?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Holiday Inn Express Surprise by Ihg?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Holiday Inn Express Surprise by Ihg?

Yes, there is a pool on-site at the property. Our heated pool is open 7am-10pm 365 days a year.

Testimonials:

Testimonials icon
"I can only say THANKS....It was better than I expected. The hotel staff were superior, fun and very accommodating. Everyone only had good things to say about the rooms, the noise level, the service and the staff. Thanks so much for your help." M.C. - Vancouver, BC

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