Quality Inn & Suites Plano East - Richardson

1616 North Central Expressway, Plano, TX 75074 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
33.022156-96.709360
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 573 guest reviews

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  • Free comp. breakfast
  • Access to gym on-site
  • 89 sleeping rooms in hotel
  • 3 floors in property
  • 9 suites in property
  • Check in: 12:00
  • Groups & Meetings rating of 7.2/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Mobility and Hearing Accessible No Roll in
Non-Smoking
Check Rates1 King Bed Accessible Suite Pet Friendly Room 42 Inch TV Sofa Bed Free
Non-Smoking
Check Rates1 King Bed Clock Radio Coffeemaker Desk in Room Hair
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite Accessible
Non-Smoking
Check Rates1 King Bed Suite Clock Radio Coffeemaker Desk in Room
Non-Smoking
Check Rates1 King Bed Suite Coffeemaker Living Room Sofa Bed Microwave
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Accessible
Non-Smoking
Check Rates2 Double Beds Accessible Mobility and Hearing Accessible No Roll in
Non-Smoking
Check Rates2 Double Beds Clock Radio Coffeemaker Desk in Room
Non-Smoking

Local Attractions

Southfork Ranch, Collin Creek Mall, Downtown Plano-15th Street offering shopping at stylish boutiques, entertainment and dining. Minutes from all of the action in DFW.

Verified Reviews of Quality Inn & Suites Plano East Richardson

Below are the verified reviews from guests that we have booked recently:
"Excellent,clean,helpfull"
Overall Score4.0/ 5
Awesome experience. Room was very clean.
(Individual traveler, booked 1 room), from US flag
12-Aug-2021 Verified Review, stayed from Mon Aug 09 to Tue Aug 10 2021 at a $59.96 average nightly rate.
"Overnight Emergency"
Overall Score5.0/ 5
Needed a place to stay when electricity went out due to storm. Very nice room. Comfortable beds. Good breakfast.
(Individual traveler, booked 1 room), from US flag
05-Aug-2021 Verified Review, stayed from Sun Aug 01 to Mon Aug 02 2021 at a $63.00 average nightly rate.
"Appalling"
Overall Score1.0/ 5
Bed bugs. Stains on bed/bed sheets. Room smelled like mold and cigarettes. The card key almost never works, we stayed two nights and had to have them re assign/get a new one 11 times in those two days. Housekeeping was rude and yelled at myself and my kids. Multiple times over things that only staff has control over. Hotel staff/management/owner were OBNOXIOUSLY disrespectful and harassing. If the staff weren't being rude/argumentative then they were on their phones playing games or in the parking lot IN UNIFORM smoking weed. I travel A LOT with my two kids and my dog. We've stayed in weird hotels and had mildly frustrating situations come up but never enough to warrant me saying anything. But this hotel. I have no idea how they stay in business, in the time it took the owner to tell me my old dog sheds enough she should just be put down(verbatim) I heard two other staffers verbally assault/yell at four more guests. Never again.
(Individual traveler, booked 1 room), from US flag
13-May-2021 Verified Review, stayed from Sun May 09 to Tue May 11 2021 at a $59.00 average nightly rate.
"Crooks"
Overall Score1.0/ 5
Called general booking as I could not get to any site online. Gen billing does not give or track points So I called the hotel front desk and booked. Check out was very bad they said I booked with a 3rd.party.I explained that I did not book 3rd. party and they would not give me a receipt for my room $62.. room cost me $97. $110 dep $15 no clue. Dirty room soiled bedding rude staff used our own blankets after two attempts to get a clean bed cover started the floor machine outside our room at 7:00am Stay at Comfort Inn great experience.
(Individual traveler, booked 1 room), from US flag
30-Mar-2021 Verified Review, stayed from Sun Mar 28 to Mon Mar 29 2021 at a $63.99 average nightly rate.
"Very good experience."
Overall Score4.0/ 5
Our suite was clean and neat We did have one problem but was addressed and quickly taken care of within an hour!
(Individual traveler, booked 1 room), from US flag
18-Feb-2021 Verified Review, stayed from Tue Feb 16 to Thu Feb 18 2021 at a $81.00 average nightly rate.
"Cancelled reservation after they wouldn't allow early check in."
Overall Score1.0/ 5
When making the same day reservation, I asked the phone rep if they allow early check ins and she said to ask the motel upon arrival. I took an uber to the location with all of my luggage and arrived around one PM. The clerk was not at all friendly and told me that I needed to request this 24 hrs in advance AND there would be a $25 fee. He told me to check back in 30 min so I asked if I could wait in the lobby where there was a couch, chairs and a TV was playing and it was empty. He rudely told me no and asked me to leave. Luckily my uber was still there. He drove me to a nearby McDonalds where I sat on the patio with my dog and belongings in the rain. I immediately canceled my reservation and made one at another establishment. The next day there was a $29 service charge on my debit card for Quality Inn. "Quality" is a joke.
(Individual traveler, booked 1 room), from US flag
13-May-2020 Verified Review, stayed from Tue May 12 to Thu May 14 2020 at a $53.10 average nightly rate.
"Comfortable and clean."
Overall Score4.0/ 5
Comfortable and clean.
(Individual traveler, booked 1 room), from US flag
15-Sep-2019 Verified Review, stayed from Thu Sep 12 to Sun Sep 15 2019 at a $60.30 average nightly rate.
"Good and Nice."
Overall Score4.0/ 5
The hotel is good for price. clean and specious.
(Individual traveler, booked 1 room), from US flag
25-Aug-2019 Verified Review, stayed from Fri Jun 21 to Sat Jun 22 2019 at a $71.07 average nightly rate.
"Nice Hotel"
Overall Score4.0/ 5
Very clean, friendly staff. Breakfast just fair, eggs had no taste.
(Individual traveler, booked 1 room), from US flag
19-Aug-2019 Verified Review, stayed from Thu Aug 15 to Sat Aug 17 2019 at a $66.00 average nightly rate.
"Good hotel overall!"
Overall Score3.0/ 5
Awesome hotel and nice rooms! Nice staff and good breakfast.
(Individual traveler, booked 1 room), from US flag
30-Jul-2019 Verified Review, stayed from Fri Jul 26 to Sun Jul 28 2019 at a $66.29 average nightly rate.
"Good stay need statement."
Overall Score4.0/ 5
We need a statement for our stay. Thanks, Kathy and Margaret Sutton.
(Individual traveler, booked 1 room), from US flag
19-Jun-2019 Verified Review, stayed from Tue Jun 18 to Wed Jun 19 2019 at a $63.62 average nightly rate.
"Clean Bed, Friendly Front Desk, Run Down Premises"
Overall Score3.0/ 5
For $53 a night I should not have high expectations, however I was disappointed in the "extras" that were designed to woo me. The "free" Continental Breakfast was scrappy, greasy and poorly stocked..most food was gone by 7:30am tho' it was billed as available till 9:00am. Hotel smelled of sulfur..I was worried the building had a gas leak. Lots of grime, such as spilled coffee on the lobby tile floor and small trash in halls and elevator, were there my entire 9 day stay. Front desk manager was friendly and helpful. So..for $53 a night. it was.. OK.
(Individual traveler, booked 1 room), from US flag
23-Feb-2016 Verified Review
"Southfork Hotel is a lifesaver"
Overall Score5.0/ 5
We stayed there one night because we lost power at home. They are great.
(Individual traveler, booked 1 room), from US flag
15-Dec-2013 Verified Review
3.0 out of 5. Based on 573 guest reviews

Property Description

Get more for your hard-earned money at the non-smoking Quality Inn & Suites Plano East Richardson hotel in Plano, TX near the Texas Electric Railway, Plano Center Convention Center, Allen Premium Outlets, Collin Creek Mall, Heritage Farmstead Museum and Southfork Ranch. We have a business center. We offer free continental breakfast and free WiFi and exercise room. Guest rooms include premium bedding and amenities like coffee makers, desks, refrigerators, hair dryers, irons and boards. Earn rewards with every stay with our Choice Privileges Rewards program. Pets allowed 10.00 USD per pet per night, 2 Pets per room, Max weight 50 lbs.

Details / Other Expenses

Check In: 12:00
Check Out: 12:00 PM
Year of Last Renovation: 2018
Floors: 3
Rooms: 89
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 89
Handicap Rooms: 5
Rooms with 1 Bed: 30
Rooms with 2 Beds: 50
Suites: 9
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 650 sq. feet
Banquet Space: Holds 50 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 3pm-12am
FEMA Approved: Yes
Pool Info: No Swimming Pool.
Ownership: One Plano Hosp, LLC
Policies / Expenses
Cancellation:
Group-0-30 days prior to arrival, pay 100% of anticipated revenue; 30-60, 50%, 60-90, 25%. Individual - Any guaranteed reservations not canceled before 6:00pm on the arrival date will be billed to the credit card or against the advance deposit.
Nightly Parking: $0
Typical Group Deposit: 25%
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
City Tax: 7.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Complimentary breakfast
  • Complimentary newspaper
  • Elevator
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Refrigerator
  • Self controlled heating/cooling system
  • Tea and coffee making facilities
  • TV - Free Cable

Airport & Shuttle Information

Quality Inn & Suites is conveniently located on Central Expressway, just 30 miles away from DFW International Airport and Love Field Airport.There are many choices of ground transportation. A taxi from DFW Airport is approximately $40 and $25 from Love Field. The Super Shuttle from DFW Airport is approximately $26 and $24 from Love Field.

Local Shuttle Info: No Shuttle

Breakfast Information

Complimentary Continental Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
We are pet friendly. Cost $10 per pet per night fee with a max weight of 50lbs. Max allowed 2 pets per room. If pet is not declared at check-in there is a $250 non-refundable fine on top of daily pet fee.

Internet / WiFI

Free Wi-Fi - access code given upon check-in.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Quality Inn, Southfork Hotel, The Southfork Hotel

Meeting Rooms and Banquet Rooms at Quality Inn & Suites Plano East - Richardson

Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites Plano East - Richardson.

Feel free to use the Quality Inn & Suites Plano East - Richardson meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Plano event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Magnolia 36 x 18 x 8 648--/----504040----/--------
Close This

Magnolia

64" TV with HDMI plug in available.
Room Type:
General Meeting Room
Total Size:
648 Sq. Mi
Dimensions:
36 x 18 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • TV/VCR/DVD
  • WIFI Internet
  • White Board
  • Air Conditioning
$150 cleaning cost will be added if room is left inappropriately.
Photo of Magnolia

FAQs about Quality Inn & Suites Plano East Richardson

What time is check in?

Check in time is 12:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Quality Inn & Suites Plano East Richardson have?

There are 89 sleeping rooms in the hotel.

Is there any meeting space at Quality Inn & Suites Plano East Richardson?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Quality Inn & Suites Plano East Richardson?

Complimentary Continental Breakfast

How much does internet cost?

Free Wi-Fi - access code given upon check-in.

Can I get a AAA rate at Quality Inn & Suites Plano East Richardson?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Mobility and Hearing Accessible No Roll in

Can I get a Senior or AARP rate at Quality Inn & Suites Plano East Richardson?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Mobility and Hearing Accessible No Roll in

Is there a gym at Quality Inn & Suites Plano East Richardson?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"Thanks Kevin! Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!" Q.C. - Greenville, SC

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