Comfort Suites Newport - Cincinnati Riverfront

420 Riverboat Rd., Newport, KY 41071 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
39.101578-84.489460
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 877 guest reviews

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  • Fitness + Health Center
  • 124 rooms in property
  • 6 floors in property
  • 124 suites in property
  • Check-in: 1600
  • Check-out: 11:00am
  • Hotel has an eco-friendly policy
  • Group score of 7.1/10
  • 2 conference rooms in property

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed Accessible Suite Accessible Tub 1 Room Suite Sofa Bed 1 Person
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite 1 Room Suite Partial Room Divider Showtime
Non-Smoking
Check Rates1 King Bed Suite 1 Room Suite Showtime Partial Room Divider
Non-Smoking
Check Rates1 King Bed Suite Accessible
Non-Smoking
Check Rates1 King Bed Suite Accessible Room
Non-Smoking
Check Rates1 King Bed Suite River View
Non-Smoking
Check Rates1 King Bed with Sofa Bed
Non-Smoking
Check Rates1 King Bed with Sofa Bed River View
Non-Smoking
Check Rates2 Double Bed River View
Non-Smoking
Check Rates2 Double Beds River View
Non-Smoking
Check Rates2 Double Beds Suite
Non-Smoking
Check Rates2 Double Beds Suite 1 Room Suite Showtime Partial Room Divider
Non-Smoking
Check Rates2 Double Suite Double Bed
Non-Smoking
Check RatesAccessible King Suite King Bed
Non-Smoking
Check RatesDouble Room with 2 Double Beds and River View
Non-Smoking
Check RatesDouble Suite with 2 Double Beds
Non-Smoking
Check RatesKing Room with Sofa Bed and River View
Non-Smoking
Check RatesKing Suite Disability Accessible
Non-Smoking
Check RatesKing Suite King Bed
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 2 Double Beds
Non-Smoking

Local Attractions

We are located very close to Newport on the Levee Entertainment Complex, Newport Aquarium, Cincinnati Reds-Great American Ballpark, Cincinnati Bengals-Paul Brown Stadium, US Bank Arena, River Bend, Horseshoe Casino, Ride The Ducks, Cincinnati Zoo Creation Museum, Zip Lines, and Freedom Center.

Verified Reviews of Comfort Suites Newport Cincinnati Riverfront

Below are the verified reviews from guests that we have booked recently:
"Excellent Experience"
Overall Score5.0/ 5
The staff is very friendly and accommodating. Comfortable clean rooms. Beautiful view of the river and Cincinnati.
(Individual traveler, booked 1 room), from US flag
06-Sep-2021 Verified Review, stayed from Fri Aug 27 to Wed Sep 01 2021 at a $159.19 average nightly rate.
"Beware!"
Overall Score1.0/ 5
This hotel use to be a really nice hotel. It use to be our go to when we visit Cincinnati. I have stayed in this hotel several times and each time prior to this one has been pleasant. The hotel is run down and Needs remodeled. The sink in my room leaked.. The carpets through out the whole hotel are VERY NASTY. Staff was not friendly at all. My niece had bugs in her room and they were trying to refuse to give her money back, my sister had roaches in her room, blood on her covers and sheets, my other sister had blood on her sheets and was told they had no more clean sheets or covers and didn't know how to wash them. My sister's boyfriend had to go down and wash their sheets and covers himself. I WILL NEVER RETURN TO THIS HOTEL! I have been a loyal customer for past five years or more.
(Individual traveler, booked 1 room), from US flag
02-Aug-2021 Verified Review, stayed from Sat Jul 31 to Sun Aug 01 2021 at a $118.15 average nightly rate.
"Was okay, could of been cleaner, bathroom exhaust fan was loud, toilet seat crooked, (needs replaced"
Overall Score4.0/ 5
Good location, close to venue, inconvenient that the fairy wasn't running and the purple people bridge was closed to pedestrians.
(Individual traveler, booked 1 room), from US flag
24-Jul-2021 Verified Review, stayed from Fri Jul 23 to Sat Jul 24 2021 at a $159.00 average nightly rate.
"Laid back place."
Overall Score5.0/ 5
Like the mellow vibe and proximity to fun venues.
(Individual traveler, booked 1 room), from US flag
04-Jul-2021 Verified Review, stayed from Fri Jul 02 to Sun Jul 04 2021 at a $163.99 average nightly rate.
"Great room and view. Vending machine didn’t work."
Overall Score4.0/ 5
Great place to stay. It was quiet and I will stay again.
(Individual traveler, booked 1 room), from US flag
20-Apr-2021 Verified Review, stayed from Sat Apr 17 to Sun Apr 18 2021 at a $153.99 average nightly rate.
"Out of state visitor."
Overall Score3.0/ 5
Some staff not wearing mask. Bed was comfortable. Room was clean.
(Individual traveler, booked 1 room), from US flag
25-Oct-2020 Verified Review, stayed from Thu Oct 22 to Fri Oct 23 2020 at a $101.99 average nightly rate.
"Dissatisfied room shouldn't have been rented out."
Overall Score1.0/ 5
There was no one upfront upon our arrival and it took several minutes for someone too come downstairs to great us and get us checked in. They put us in a room that didn't lock and was not clean and room phones didn't work nor did the lamps in the room. I was not happy with the room or price we paid considering that we couldn't make use of the pool or fitness center. When we checked out in the morning we were told by the gentleman that that room should have never been given to us that it was being worked on but they never even offered to give us a discount or refund which considering the conditions I think they definitely should have done. I am very dissatisfied with our stay at this establishment.
(Individual traveler, booked 1 room), from US flag
06-Jun-2020 Verified Review, stayed from Tue Jun 02 to Wed Jun 03 2020 at a $98.40 average nightly rate.
"Hotel is run down, horrible lobby, staff unprofessionally dressed, doors all in bad shape."
Overall Score2.0/ 5
We will be making many trips to Ft Thomas, KY and will definitely not stay at this property ever again. We had trouble finding it and drove past the BACK of the hotel a couple of times. Once we got to the desk, I told the clerk about our difficulty of being right behind the property and not knowing it and that you should have a SIGN on the back. She practically laughed at me and told me that was not her job to do that. I told her she could TELL SOMEONE and she laughed. That thoroughly angered me. The main lobby and elevator lobbies were terrible and run down. There was NOTHING about the hotel that we liked, nothing.
(Individual traveler, booked 1 room), from US flag
19-Jan-2020 Verified Review, stayed from Wed Jan 15 to Thu Jan 16 2020 at a $93.60 average nightly rate.
"Property was average Staff was outstanding."
Overall Score3.0/ 5
Property is in need of up grading, a bit tired. BUT, the staff was outstanding. Even with the hotel being fully booked due to a music festival they were patient, cheerful and very helpful.
(Group coordinator, booked 2 rooms), from US flag
04-Aug-2019 Verified Review, stayed from Fri Jul 26 to Mon Jul 29 2019 at a $191.82 average nightly rate.
"Great staff, poor infrastructure."
Overall Score3.0/ 5
Hi, Our large party stayed in various rooms at the Comfort Suites Newport. We were very happy with the service. Staff were very helpful and pleasant. However, two rooms had problems with flooding and the carpeting in one corridor was sodden. One non smoking room reeked strongly of smoke and there were peculiar smells in at least two other rooms. Water did not stay in the bathtubs, so not good for bathing children. It would be good to have milk available for younger guests we had three under two's staying with us and had to go to local Krogers for bedtime milk!
(Group coordinator, booked 2 rooms), from US flag
02-Aug-2019 Verified Review, stayed from Fri Jul 26 to Mon Jul 29 2019 at a $191.82 average nightly rate.
"Not Good"
Overall Score4.0/ 5
We stay in hotels for out of town work, the first night was good, the second night our room had not been cleaned and restocked.this in essence is our second home, comfort Inn needs to take care of this.
(Group coordinator, booked 2 rooms), from US flag
30-Jul-2019 Verified Review, stayed from Wed Jul 24 to Fri Jul 26 2019 at a $119.52 average nightly rate.
"Good Stay"
Overall Score4.0/ 5
Nice, clean room, and good breakfast.
(Individual traveler, booked 1 room), from US flag
18-Jul-2019 Verified Review, stayed from Mon Jul 15 to Tue Jul 16 2019 at a $102.60 average nightly rate.
"Stay anywhere, but here."
Overall Score1.0/ 5
So many problems, so little service! Booked and paid for two nights at this hotel for a wedding through a link on The Knot, the couples RSVP site. Eventually discovered what appeared to be a direct booking with the hotel was actually a booking through Priceline. Arrived for the wedding the day before (Sat) only to discover that there was no hotel room booked for my family that night. Comfort Suites system showed one night booked despite the fact that I was charged and paid for two nights. The clerk told me that they did not have any rooms available. After insisting to speak to a manager, the manager located a room for us for the night. We were informed that we would have to check out on Sunday, then check back in to the room that was booked for us for the second night of our stay. Sounds logical, right? Wrong! Attempting to check in at 3:00 to get ready for the 4:00 wedding, the same clerk was at the desk on Sunday afternoon when we attempted to check in. We were informed that we would be charged again for the room because “the system says you owe $90.00”. Never mind that the night before she was a part of the whole fiasco to start with and clearly saw the charge payment to Comfort Suites Newport for the full amount of two nights. The housekeeper standing at the desk overheard the exchange tried to intervene and suggested she call the manager. No manager on duty in the hotel to help with the discrepancy and all phone calls to the manager went unanswered. Housekeeping suggested she call “Ricky”. She didn't wan to call Ricky because he'd be mad. Meanwhile, there I stood knowing that we had a wedding to attend in 45 minutes. Eventually Ricky was contacted, the clerk would not tell him that I could prove both rooms were paid for, despite being asked to by myself and the housekeeper to do so. Once again, she said if I checked into the room, I'd owe another $90. We told her to cancel the room, changed in a family member's room at a different hotel and drove home after the reception, a four hour drive. Contacted Ricky myself the next day asking for a refund for one night. He offered to contact Priceline to see what he could do. He called back later that day with the good news that I would be refunded both days! Great! Only that never happened. A follow up call to Ricky resulted in a suggestion that I call Priceline myself to get the refund. That was 7 days and four follow up calls ago and still no success. No return calls for messages left and no refund. This unfortunate situation could have been avoided if a manager was on site who had authority to resolve the problem. But that wasn't the case. So, here's what I'd suggest if you are considering this hotel for your visit. First of all, there are lots of other lodging options in the Cincinnati area. Pick one of those instead. Second, if you really feel that our experience was the exception rather than the rule, call the hotel directly and book your room. And third, ABSOLUTLEY do not pay in advance! This has been a huge hassle from the start and no one at this hotel really cares enough to get it resolved!
(Individual traveler, booked 1 room), from US flag
15-Jul-2019 Verified Review, stayed from Sat Jul 06 to Mon Jul 08 2019 at a $116.26 average nightly rate.
"Miscommunication"
Overall Score4.0/ 5
Our reservation was cancelled.
(Individual traveler, booked 1 room), from US flag
15-May-2019 Verified Review, stayed from Wed May 15 to Thu May 16 2019 at a $96.55 average nightly rate.
"Tub drained very slowly."
Overall Score3.0/ 5
Front desk ladies were very welcoming. However no soap in room and bathtub needs some work. Beds very comfortable. Kudos to Brittany and Alicia, very nice.
(Individual traveler, booked 1 room), from US flag
16-Nov-2018 Verified Review, stayed from Thu Nov 15 to Fri Nov 16 2018 at a $101.15 average nightly rate.
"I was very satisfied."
Overall Score4.0/ 5
My stay was nice comfy and clean.
(Individual traveler, booked 1 room), from US flag
27-Oct-2018 Verified Review, stayed from Fri Oct 26 to Sat Oct 27 2018 at a $116.10 average nightly rate.
"Baseball Trip"
Overall Score5.0/ 5
Great location, friendly staff and nice rooms.
(Individual traveler, booked 1 room), from US flag
04-Sep-2014 Verified Review
"Great place to stay"
Overall Score5.0/ 5
We had a good breakfast with clean rooms.
(Group coordinator, booked 2 rooms), from US flag
02-Aug-2014 Verified Review, stayed from Thu Jul 31 to Fri Aug 01 2014 at a $159.99 average nightly rate.
"Location, location, location."
Overall Score4.0/ 5
This hotel was exactly where I wanted to be. Overlooking the Ohio River made it even better. Our table was wobbly and it felt like the place needed a refresher. It was not luxurious as it could have been, for instance the rooms could have used more than one little bar of soap for those who expect that. Definitely safety bars in the shower. Would I book there again? Yes, if I wanted to be in that part of Cincinnati.
(Individual traveler, booked 1 room), from US flag
08-Jul-2014 Verified Review, stayed from Thu Jul 03 to Sat Jul 05 2014 at a $259.00 average nightly rate.
3.0 out of 5. Based on 877 guest reviews

Property Description

Rest and refresh at the 100 percent smoke-free Comfort Suites hotel in Newport, KY, which is conveniently located near Great American Ball Park, Cincinnati University, Northern Kentucky University, Duke Energy Convention Center and Cincinnati Zoo and Botanical Garden. Get ready to take on the day with such amenities as free WiFi, free parking, free hot breakfast, business centers. Behind every great day is a great night in your suite, which gives you 25 percent more of the space that you need and features a refrigerator, microwave and recharging device with AC and USB outlets. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Green Sustainability

Yes

Details / Other Expenses

Check In: 1600
Check Out: 11:00am
Year of Last Renovation: 2010
Floors: 6
Rooms: 124
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 0
Handicap Rooms: 4
Suites: 124
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 2
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: n/a
Policies / Expenses
Cancellation:
Based on property policy or group contract.
Nightly Parking: $00
Total Taxes: 12.00%
Total Misc Fees: $1.59 USD
(mandatory resort fees/taxes)
State Tax: 6.00 Per Night
Occupancy Tax: 6.00 Per Night
Porterage Fee: 6.00 Per Person
Additional Person Fee: 10.00 Per Person
Additional Room Fees: 1.50 Per Night

Amenities / Features


  • Fitness and health center
  • Laundry facilities

Airport & Shuttle Information

Cincinnati Northern Kentucky Int'l Airport CVG 12 miles

Local Shuttle Info: Southbank shuttle trolley, $1.00 per person one way. Independently owned and operated by the city.

Breakfast Information

Complimentary continental breakfast with hot items to include Belgium Waffles. Menu varies daily, hot items can include scrambled eggs, cheese omelets, bacon, links. Variety of cereals, breads, bagels, fresh fruit, yogurt, beverages include coffee and juices. Condiments offered such as jellies, peanut butter, and syrup.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets allowed with a $50 fee.

Parking Info

Free parking

Internet / WiFI

Free wifi

About Comfort Suites

  • Pull-out sofa beds, microwave and refrigerator in each room
  • Spacious rooms with separate areas for working and relaxation
  • Grab and Go breakfast option
  • Free hot breakfast with two flavors of waffles, meat, and eggs
  • In-room recharge station and coffee
  • Free daily newspaper and high-speed internet access
  • 100% smoke free facility
  • Marketplace with snacks and drinks

The Comfort Suites highlights above are subject to change without notice.

FAQs about Comfort Suites Newport Cincinnati Riverfront

What time is check in?

Check in time is 1600 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Comfort Suites Newport Cincinnati Riverfront have?

There are 124 rooms in the property.

Is there any meeting space at Comfort Suites Newport Cincinnati Riverfront?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at Comfort Suites Newport Cincinnati Riverfront?

Complimentary continental breakfast with hot items to include Belgium Waffles. Menu varies daily, hot items can include scrambled eggs, cheese omelets, bacon, links. Variety of cereals, breads, bagels, fresh fruit, yogurt, beverages include coffee and juices. Condiments offered such as jellies, peanut butter, and syrup.

What parking is available at Comfort Suites Newport Cincinnati Riverfront?

Free parking Parking was ok, according to 53%.

How much does internet cost?

Free wifi

Can I get a AAA rate at Comfort Suites Newport Cincinnati Riverfront?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Suite Accessible Tub 1 Room Suite Sofa Bed 1 Person

Can I get a Senior or AARP rate at Comfort Suites Newport Cincinnati Riverfront?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Suite Accessible Tub 1 Room Suite Sofa Bed 1 Pers

Is there a gym at Comfort Suites Newport Cincinnati Riverfront?

Yes, there is a gym/fitness area available on-site at the property.

Is there a WiFi internet?

Yes. Wifi works great. Free wifi. Good wifi quality. Almost all guests said the wifi quality was great.

Testimonials:

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