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Very Good
4.0/5
Based on 1818 guest reviews
- Outdoor pool at hotel
- The Avg. Group Saves 14.6%!
- Fitness + Health Center
- 283 rooms in property
- 18 floors in property
- 88 suites in property
- Check-in: 3pm
- Group friendly rating of 10.0/10
- 14 conference rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Located beside largest shopping mall and entertainment complex in BC; Metrotown Shopping Centre with 450 shops, food fair, the Bay and, Sears. Two multiplex theatres. 2 min walk to Skytrain with scenic trip to downtown Vancouver, Robson Street, Cruise Ship Terminal and transfer to Canada Line for Vancouver International Airport
Map & Attractions for Hilton Vancouver Metrotown
Customer Reviews of Hilton Vancouver Metrotown
Property Description
INTRODUCTION: The Hilton Vancouver Metrotown Hotel is an award-winning hotel situated in the heart of Burnaby, British Columbia, Canada. With two spacious ballrooms, a total of 16,000 square feet of meeting spaces, an outdoor swimming pool, and a restaurant on site, it is no wonder the Hilton was named hotel of the year. Just steps away from the Vancouver hotel are the Metrotown skytrain offering a scenic 18 minute ride to downtown Vancouver. The Hilton Vancouver Metrotown hotel is adjacent to the largest shopping centre in British Columbia, Metropolis at Metrotown. With 470 stores, ample restaurants, and movie theatres, you will always have something new to explore.**LOCATIONAcross from Metropolis at Metrotown, BC's largest shopping centre - over 470 stores including The Bay, Zellers and Sears. Metrotown Skytrain (LRT) Station two blocks from the hotel offering an 18 minute scenic ride to downtown Vancouver. Minutes to Central Park, Deer lake Park, Shadbolt Centre for the Arts, Burnaby Art Gallery, Century Gardens and Burnaby Lake. A 25-minute drive to Downtown Vancouver which is home to the Vancouver Canucks NHL team, Stanley Park and Science World. Explore North Vancouver and visit popular sites such as Grouse Mountain and Capilano Suspension Bridge. Dig deep into Vancouver and stop by Vancouver Museum of Anthropology and Vancouver Museum. Take a stroll in the premier shopping district, Robson Street, filled with fashion stores and fine dining or stroll over to Yaletown for unique boutique shops and dining services. Granville Island is an urban oasis with a public market, restaurants, art shops, theatres and galleries. In close proximity to many of the 2010 Olympic Venues. A scenic hour and a half drive will take you to beautiful Whistler and Blackcomb Ski Resorts of Canada - site of the 2010 Winter Olympics. 30 minutes from Vancouver International Airport (YVR).**MEETINGS , WEDDINGS & EVENTSA combination of 283 hotel rooms and all the amenities you would expect from a luxury full service hotel. 16,000 square feet of meeting space, we offer one of the largest ballrooms in the city of Burnaby and many rooms feature natural light. Six meeting/ banquet rooms for groups of 10 to 800, including the Crystal Ballroom with 6,300 square feet of space. An idyllic location for a conference, or memorable Vancouver weddings. On-site audio/visual services Valet parking and self parking Reflect social dining + lounge; tastefully blending the flavours and spices of the West Coast, with those of Europe and Asia 24 hour fitness centre, outdoor pool, kid's pool and Jacuzzi® Complimentary 24-hour business centre Outdoor patio's and terraces for gatherings Professional sales and catering team
Details / Other Expenses
| Check In: | 3pm |
| Check Out: | noon |
| Year of Last Renovation: | 2010 |
| Floors: | 18 |
| Rooms: | 283 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 283 |
| Handicap Rooms: | 6 |
| Suites: | 88 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 14 View Spaces |
| Meeting Space: | 176825 sq. feet |
| Banquet Space: | Holds 500 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11am-1pm |
| Pool Info: Executive outdoor lap pool, outdoor childrens pool & outdoor whirlpool. | |
Policies / Expenses
| Cancellation: Group cancellation is 30 days out and depends on clauses of contract. | |
| Nightly Parking: | 12.0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 15.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 10.00 Per Night |
| GST: Goods and Services Tax: | 5.00 GST % |
| PST: Provincial Sales Tax: | 7.00 PST % |
| Food and Beverage Tax: | 5.00% |
| Audio Visual Tax: | 7.00% |
| Other Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 9.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 0.00 Per Person |
| Gym Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day (no charge) |
| Food and Beverage Service Charge: | 16.00% |
| Avg. Continental Breakfast Cost: | 18.95 Per Person |
| Avg. Plated Breakfast Cost: | 23.95 Per Person |
| Avg. Buffet Breakfast Cost: | 24.95 Per Person |
| Avg. Plated Lunch Cost: | 35.95 Per Person |
| Avg. Buffet Lunch Cost: | 35.95 Per Person |
| Avg. Plated Dinner Cost: | 46.95 Per Person |
| Avg. Buffet Dinner Cost: | 49.95 Per Person |
| Morning Break Cost: | 5.00 Per Person (Muffin & coffee) |
| Afternoon Break Cost: | 5.00 Per Person (Cookie & coffee) |
Amenities / Features
Pet Friendly? Yes! Pets are allowed.
Pets are welcome. Cleaning fee applies
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Car rental
- Central location
- Charge for early check out
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Currency exchange
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Jogging path
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Travellers cheques accepted
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
YVR International Airport is located 25 minutes from our hotel. Taxi service can be made available through Bonnie's Taxi at a special rate of $38 cdn one way. Or Take the Skytrain; Canada Line to downtown and transfer to Expo Line, disembark at Metrotown Station.
Local Shuttle Info: Available upon availability. Shuttle drives within 5km from the Hotel.
About Hilton Hotels and Resorts
- Bed & Breakfast Packages for two at select locations
- Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
- Pre-arrival planning services
- Pet Friendly Program
The Hilton Hotels and Resorts highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Hilton Vancouver Metrotown
Below are the meeting, banquet, conference and event spaces at Hilton Vancouver Metrotown.
Feel free to use the Hilton Vancouver Metrotown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Burnaby event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Baccarat | 50 x 32 x 9 | 1724 | --/100 | -- | 70 | 60 | 40 | 40 | --/-- | 150 | 150 | -- |
Close This BaccaratRoom Type: General Meeting Room Total Size: 1724 Sq. Mi Dimensions: 50 x 32 x 9 Ft. Floor Level: 2 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Chandon | 26 x 14 x 9 | 560 | --/-- | -- | 20 | 60 | 18 | 20 | --/-- | 35 | -- | -- |
Close This ChandonRoom Type: General Meeting Room Total Size: 560 Sq. Mi Dimensions: 26 x 14 x 9 Ft. Floor Level: 2 Below Ground Columns: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Lalique | 40 x 18 x 9 | 786 | --/50 | -- | 40 | 30 | 25 | 30 | --/-- | 70 | 80 | -- |
Close This LaliqueRoom Type: General Meeting Room Total Size: 786 Sq. Mi Dimensions: 40 x 18 x 9 Ft. Floor Level: 2 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Tiffany Ballroom | 50 x 74 x 10 | 3700 | --/200 | -- | 140 | 70 | 60 | -- | --/-- | 270 | 330 | -- |
Close This Tiffany BallroomRoom Type: Ballroom Total Size: 3700 Sq. Mi Dimensions: 50 x 74 x 10 Ft. Floor Level: 2 Columns: 3 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Tiffany Ballroom A | 27 x 33 x 10 | 621 | --/50 | -- | 30 | 24 | 20 | 20 | --/-- | 60 | 60 | -- |
Close This Tiffany Ballroom ARoom Type: Ballroom Section Total Size: 621 Sq. Mi Dimensions: 27 x 33 x 10 Ft. Floor Level: 2 Columns: 1 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Tiffany Ballroom B | 109 x 70 x 13 | 6300 | --/500 | -- | 410 | 110 | 90 | -- | --/-- | 900 | 700 | -- |
Close This Tiffany Ballroom BRoom Type: Ballroom Section Total Size: 6300 Sq. Mi Dimensions: 109 x 70 x 13 Ft. Floor Level: 2 Columns: 2 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Tiffany Ballroom C | 57 x 24 x 10 | 1368 | --/150 | -- | 70 | 50 | 40 | 40 | --/-- | 175 | 150 | -- |
Close This Tiffany Ballroom CRoom Type: Ballroom Section Total Size: 1368 Sq. Mi Dimensions: 57 x 24 x 10 Ft. Floor Level: 2 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Crystall Ballroom | 109 x 70 x 13 | 6300 | --/500 | -- | 410 | 110 | 90 | -- | --/-- | 900 | 700 | -- |
Close This Crystall BallroomRoom Type: Ballroom Total Size: 6300 Sq. Mi Dimensions: 109 x 70 x 13 Ft. Floor Level: 3 Columns: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
) ) )  | ||||||||||||
| Crystal Ballroom 1 | 36 x 70 x 13 | 2100 | --/150 | -- | 100 | 60 | 50 | 60 | --/-- | 230 | 180 | -- |
Close This Crystal Ballroom 1Room Type: Ballroom Section Total Size: 2100 Sq. Mi Dimensions: 36 x 70 x 13 Ft. Floor Level: 3 Columns: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
) ) )  | ||||||||||||
| Crystall Ballroom 2 | 36 x 70 x 13 | 2100 | --/150 | -- | 100 | 60 | 50 | 60 | --/-- | 230 | 180 | -- |
Close This Crystall Ballroom 2Room Type: Ballroom Section Total Size: 2100 Sq. Mi Dimensions: 36 x 70 x 13 Ft. Floor Level: 3 Columns: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
) ) )  | ||||||||||||
| Crystall Ballroom 3 | 37 x 70 x 13 | 2100 | --/150 | -- | 100 | 60 | 50 | 60 | --/-- | 230 | 180 | -- |
Close This Crystall Ballroom 3Room Type: Ballroom Section Total Size: 2100 Sq. Mi Dimensions: 37 x 70 x 13 Ft. Floor Level: 3 Columns: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
) ) )  | ||||||||||||
| Waterford | 44 x 32 x 10 | 1408 | --/60 | -- | 100 | 40 | 35 | 40 | --/-- | 100 | 100 | -- |
Close This WaterfordRoom Type: Ballroom Total Size: 1408 Sq. Mi Dimensions: 44 x 32 x 10 Ft. Floor Level: 3 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Waterford 1 | 21 x 32 x 10 | 567 | --/30 | -- | 16 | 16 | 12 | 16 | --/-- | 40 | 35 | -- |
Close This Waterford 1Room Type: Ballroom Section Total Size: 567 Sq. Mi Dimensions: 21 x 32 x 10 Ft. Floor Level: 3 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Waterford 2 | 22 x 32 x 10 | 704 | --/40 | -- | 20 | 20 | 15 | 20 | --/-- | 50 | 50 | -- |
Close This Waterford 2Room Type: Ballroom Section Total Size: 704 Sq. Mi Dimensions: 22 x 32 x 10 Ft. Floor Level: 3 Columns: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Tiffany Ballroom-Tiffany B | 38 x 27 x 10 | 567 | --/-- | -- | 30 | 24 | 20 | -- | --/-- | 60 | 20 | -- |
Close This Tiffany Ballroom-Tiffany BRoom Type: General Meeting Room Total Size: 6103.1 Sq. Mi Dimensions: 38 x 27 x 10 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Crystal Ballroom-Crystal II | 70 x 36 x 13 | 2100 | --/-- | -- | 100 | 60 | 50 | -- | --/-- | 230 | 180 | -- |
Close This Crystal Ballroom-Crystal IIRoom Type: General Meeting Room Total Size: 22604.2 Sq. Mi Dimensions: 70 x 36 x 13 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Waterford-Waterford II | 32 x 22 x 10 | 704 | --/-- | -- | 20 | 20 | 15 | -- | --/-- | 50 | 20 | -- |
Close This Waterford-Waterford IIRoom Type: General Meeting Room Total Size: 7577.8 Sq. Mi Dimensions: 32 x 22 x 10 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Crystal Ballroom-Crystal III | 70 x 37 x 13 | 2100 | --/-- | -- | 100 | 60 | 50 | -- | --/-- | 230 | 180 | -- |
Close This Crystal Ballroom-Crystal IIIRoom Type: General Meeting Room Total Size: 22604.2 Sq. Mi Dimensions: 70 x 37 x 13 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Tiffany Ballroom-Tiffany A | 33 x 27 x 10 | 621 | --/-- | -- | 30 | 24 | 20 | -- | --/-- | 60 | 20 | -- |
Close This Tiffany Ballroom-Tiffany ARoom Type: General Meeting Room Total Size: 6684.4 Sq. Mi Dimensions: 33 x 27 x 10 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Tiffany Ballroom-Tiffany C | 24 x 57 x 10 | 1368 | --/-- | -- | 70 | 50 | 40 | -- | --/-- | 175 | 40 | -- |
Close This Tiffany Ballroom-Tiffany CRoom Type: General Meeting Room Total Size: 14725.0 Sq. Mi Dimensions: 24 x 57 x 10 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Waterford-Waterford I | 32 x 21 x 10 | 567 | --/-- | -- | 16 | 16 | 12 | -- | --/-- | 40 | 35 | -- |
Close This Waterford-Waterford IRoom Type: General Meeting Room Total Size: 6103.1 Sq. Mi Dimensions: 32 x 21 x 10 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Crystal Ballroom | 70 x 109 x 13 | 6300 | --/-- | -- | 410 | 110 | 90 | -- | 31/-- | 900 | 700 | -- |
Close This Crystal BallroomRoom Type: General Meeting Room Total Size: 67812.6 Sq. Mi Dimensions: 70 x 109 x 13 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Crystal Ballroom-Crystal I | 70 x 36 x 13 | 2100 | --/-- | -- | 100 | 60 | 50 | -- | --/-- | 230 | 180 | -- |
Close This Crystal Ballroom-Crystal IRoom Type: General Meeting Room Total Size: 22604.2 Sq. Mi Dimensions: 70 x 36 x 13 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Burnaby Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hilton Vancouver Metrotown
What time is check in?
Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hilton Vancouver Metrotown have?
There are 283 rooms in the property.
Is there any meeting space at Hilton Vancouver Metrotown?
Yes, they have 14 meeting rooms that can support various table layouts.
Is there a gym at Hilton Vancouver Metrotown?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Hilton Vancouver Metrotown?
Yes. Room service is perfect. Every guests reviewed were happy with the room service.
Is there valet service?
Yes. Great valet service. Almost all guests were impressed by the valet service.
Is there shopping nearby?
Yes. Located near shopping areas and has easy access to public transportation. Shopping is even more amazing. Great shopping. Most guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi quality could be improved. Almost all guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. The majority of guests were unsatisfied with the kitchenette.
Is there a pool at Hilton Vancouver Metrotown?
Yes, there is a pool on-site at the property. Executive outdoor lap pool, outdoor childrens pool & outdoor whirlpool..
Testimonials:
"This service is an effective way of contacting hotels when you need to organize any big event. I'm very pleased to have gone to website." G.J. - Tampa, FL
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