SureStay Plus Hotel by Best Western Gatlinburg

218 Ski Mountain Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-219-2797
2.5 Star Property
35.707470-83.524460
+1-800-219-2797
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Average
3.5/5

Based on 701 guest reviews

Show Guest Reviews
  • Outdoor pool at hotel
  • Comp. Breakfast
  • 52 rooms in property
  • 7 floors in property
  • 18 suites in property
  • Check-in: 03:00
  • Group score of 5.5/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates2 Queen Beds Balcony River View
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi Water View Balcony Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds River View
Non-Smoking
Check Rates2 Queen Beds River View Balcony
Non-Smoking
Check Rates2 Queen Beds River View Balcony Microwave and Refrigerator High Speed Internet Accessible Hairdryer
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Full Breakfast Free WiFi Water View Balcony Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed Full Breakfast Water View Balcony Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Suite 2 Queen Beds Full Breakfast Water View Balcony 2 Tvs Sofa Bed
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 2 Queen Beds Full Breakfast Free WiFi Water View Balcony
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in Suite 1 King Bed Full Breakfast Water View Balcony Sofa B
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in Suite 2 Queen Beds Full Breakfast Water View Balcony 2 Tv
Non-Smoking
Check RatesIs Loyalty Points Eligible 2 Queen Bedsfull Brkfstnsmkfree WiFi
Non-Smoking
Check RatesIs Loyalty Points Eligible Suite 1 King Bed Full Breakfast Water View
Non-Smoking
Check RatesIs Loyalty Points Eligible Suite 2 Queen Bedsfull Brkfstnsmk
Non-Smoking
Check RatesPrimary 2 Queen Beds Full Breakfast Free WiFi Water View Balcony Microwave, Refrigerator
Non-Smoking
Check RatesPrimary Suite 1 King Bed Full Breakfast Water View Balcony Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesPrimary Suite 2 Queen Beds Full Breakfast Water View Balcony 2 Tvs Sofa Bed
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Free WiFi Water View Balcony
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Full Breakfast Water View Balcony Sofa B
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 2 Queen Beds Full Breakfast Water View Balcony 2 Tv
Non-Smoking
Check RatesSuite 1 King Bed Balcony
Non-Smoking
Check RatesSuite 1 King Bed Balcony River View Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed Balcony River View with Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Water View Balcony Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Microwave and Refrigerator Balcony River View Flat Screen Television Sofa Bed Full
Non-Smoking
Check RatesSuite 2 Queen Beds Balcony
Non-Smoking
Check RatesSuite 2 Queen Beds Balcony River View Sofa Bed
Non-Smoking
Check RatesSuite 2 Queen Beds Balcony River View with Sofa Bed
Non-Smoking
Check RatesSuite 2 Queen Beds Full Breakfast Water View Balcony 2 Tvs Sofa Bed
Non-Smoking
Check RatesSuite 2 Queen Beds Microwave and Refrigerator Balcony River View 2 Televisions Sofa Bed Full Breakfa
Non-Smoking

Local Attractions

Ober Gatlinburg Ski Resort, Ripley's Aquarium, Ripley's Haunted Adventure, Gatlinburg Convention Center, Shopping, Dining and much more!

Verified Reviews of SureStay Plus Hotel by Best Western Gatlinburg

Below are the verified reviews from guests that we have booked recently:
"Clean Hotel in Good Location"
Overall Score4.0/ 5
Clean hotel, close to everything.
(Individual traveler, booked 1 room), from US flag
10-Nov-2024 Verified Review, stayed from Tue Nov 05 to Fri Nov 08 2024 at a $78.99 average nightly rate.
3.5 out of 5. Based on 701 guest reviews

Property Description

The SureStay Plus Hotel by Best Western Gatlinburg features views of the river in Gatlinburg. The property is located within 5 minutes walking from Downtown Gatlinburg and we are just 6 miles from Pigeon Forge.Each rooms has a shared balcony, a flat-screen TV, a microwave, a refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer.A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guests convenience.The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2017
Floors: 7
Rooms: 52
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 52
Handicap Rooms: 2
Rooms with 2 Beds: 29
Suites: 18
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
FEMA Approved: Yes
Pool Info:
Seasonal outdoor poolHours 8 am to 10 pm
Policies / Expenses
Cancellation:
45 days prior to arrival for the entire group / 72 hours prior to arrival for individuals not to exceed 5% of the original room block.
Nightly Parking: 0.00
Typical Group Deposit: 25% of total stay
Total Taxes: 12.75%
Total Misc Fees: ￥0.00 CNY
(mandatory resort fees/taxes)
Occupancy Tax: 9.00%
City Tax: 3.75%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Elevator
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Refrigerator
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls

Airport & Shuttle Information

McGee Tyson Airport. Approx. 1hour and 20 minutes away.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free breakfast. Consists of cereals, oatmeal, bagels, pastries, scrambled eggs, sausage, biscuits, gravy, yogurt, make your own waffles, fruit, coffee and juices.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

No charge for parking. No bus parking available.

Internet / WiFI

Free WIFI

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Family Inns of America Gatlinburg, Travelodge Inn & Suites

FAQs about SureStay Plus Hotel by Best Western Gatlinburg

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Gatlinburg have?

There are 52 rooms in the property.

What kind of breakfast is at SureStay Plus Hotel by Best Western Gatlinburg?

Free breakfast. Consists of cereals, oatmeal, bagels, pastries, scrambled eggs, sausage, biscuits, gravy, yogurt, make your own waffles, fruit, coffee and juices.

What parking is available at SureStay Plus Hotel by Best Western Gatlinburg?

No charge for parking. No bus parking available.

How much does internet cost?

Free WIFI

Can I get a AAA rate at SureStay Plus Hotel by Best Western Gatlinburg?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 2 Queen Beds Full Breakfast Free WiFi Water View Balcony Microwave, Refrigerator

Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Gatlinburg?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Free WiFi Water View Balcony

Is there a pool at SureStay Plus Hotel by Best Western Gatlinburg?

Yes, there is a pool on-site at the property. Seasonal outdoor poolHours 8 am to 10 pm.

Testimonials:

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"I'm so happy I 'stumbled' upon your services. This was exactly the sort of tool I need to find a new venue for our conference. Thanks!" J.H. - So. Orange County, CA

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