SureStay Plus by Best Western Gatlinburg

218 Ski Mountain Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-219-2797
2.5 Star Property
35.707470-83.524460
+1-800-219-2797
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Average
3.5/5

Based on 701 guest reviews

Show Guest Reviews
  • Outdoor pool at hotel
  • Comp. Breakfast
  • 52 rooms in property
  • 7 floors in property
  • 18 suites in property
  • Check-in: 03:00
  • Group score of 5.5/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check RatesIs Loyalty Points Eligible Suite 1 King Bed Full Breakfast Water View
Non-Smoking
Check RatesPrimary Suite 1 King Bed Full Breakfast Water View Balcony Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Balcony River View Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed Balcony River View with Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed Full Breakfast Water View Balcony Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Microfridge Balcon Rivvw Flatsc Sofa Bed Full Breakfast Free Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Microwave and Refrigerator Balcony River View Flat Screen Television Sofa Bed Full
Non-Smoking

Local Attractions

Ober Gatlinburg Ski Resort, Ripley's Aquarium, Ripley's Haunted Adventure, Gatlinburg Convention Center, Shopping, Dining and much more!

Verified Reviews of SureStay Plus Hotel by Best Western Gatlinburg

Below are the verified reviews from guests that we have booked recently:
"Clean Hotel in Good Location"
Overall Score4.0/ 5
Clean hotel, close to everything.
(Individual traveler, booked 1 room), from US flag
10-Nov-2024 Verified Review, stayed from Tue Nov 05 to Fri Nov 08 2024 at a $78.99 average nightly rate.
3.5 out of 5. Based on 701 guest reviews

Property Description

The SureStay Plus Hotel by Best Western Gatlinburg features views of the river in Gatlinburg. The property is located within 5 minutes walking from Downtown Gatlinburg and we are just 6 miles from Pigeon Forge.Each rooms has a shared balcony, a flat-screen TV, a microwave, a refrigerator and a coffee maker are also provided. Every room is fitted with a private bathroom and has a hairdryer.A daily housekeeping service is provided, we have a 24-hour front desk, free parking, vending machines and an ATM machine are on-site for our guests convenience.The Great Smoky Mountain National Park is just 0.5 miles away, Cherokee is 20 miles, Knoxville is 28 miles, the nearest airport is McGhee Tyson Airport which is 42 miles from SureStay Plus by Best Western Gatlinburg.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2017
Floors: 7
Rooms: 52
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 52
Handicap Rooms: 2
Rooms with 2 Beds: 29
Suites: 18
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
FEMA Approved: Yes
Pool Info:
Seasonal outdoor poolHours 8 am to 10 pm
Policies / Expenses
Cancellation:
45 days prior to arrival for the entire group / 72 hours prior to arrival for individuals not to exceed 5% of the original room block.
Nightly Parking: 0.00
Typical Group Deposit: 25% of total stay
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 9.00%
City Tax: 3.75%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Elevator
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Refrigerator
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls

Airport & Shuttle Information

McGee Tyson Airport. Approx. 1hour and 20 minutes away.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free breakfast. Consists of cereals, oatmeal, bagels, pastries, scrambled eggs, sausage, biscuits, gravy, yogurt, make your own waffles, fruit, coffee and juices.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

No charge for parking. No bus parking available.

Internet / WiFI

Free WIFI

About SureStay Plus

  • Great value with quality extras. Whether for leisure or business, SureStay Plus Hotels by Best Western is the perfect choice for those who like to travel simply and casually. Find the amenities and service you expect at SureStay Plus.

The SureStay Plus highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Crockett's Breakfast Camp - Start your day with a hearty breakfast at this rustic-themed restaurant located 1 mile from the hotel.
  • Lunch: Pancake Pantry - Indulge in a variety of pancakes and other breakfast favorites at this iconic eatery located 0.8 miles from the hotel.
  • Dinner: The Peddler Steakhouse - Enjoy a delicious steak dinner at this popular restaurant located 0.5 miles from the hotel.
  • Activity: Ripley's Aquarium of the Smokies - Explore the fascinating underwater world at this popular aquarium located 1.2 miles from the hotel.

    • Day 2

  • Breakfast: Log Cabin Pancake House - Enjoy a delicious breakfast at this cozy pancake house located 0.9 miles from the hotel.
  • Lunch: Smoky Mountain Brewery - Grab a bite to eat and enjoy a craft beer at this lively brewery located 0.6 miles from the hotel.
  • Dinner: The Alamo Steakhouse - Savor a mouthwatering steak dinner at this rustic steakhouse located 0.7 miles from the hotel.
  • Activity: Gatlinburg SkyLift Park - Take a scenic ride on the SkyLift and enjoy breathtaking views of the Smoky Mountains. The park is located 0.4 miles from the hotel.

    • Day 3

  • Breakfast: Flapjack's Pancake Cabin - Start your day with a delicious breakfast at this cozy cabin-themed restaurant located 0.7 miles from the hotel.
  • Lunch: Bennett's Pit Bar-B-Que - Enjoy mouthwatering BBQ dishes at this popular restaurant located 0.5 miles from the hotel.
  • Dinner: The Park Grill - Delight in a delectable dinner at this upscale restaurant known for its grilled specialties. It is located 0.9 miles from the hotel.
  • Activity: Great Smoky Mountains National Park - Explore the stunning natural beauty of the Smoky Mountains with various hiking trails and scenic drives. The park entrance is located 2.5 miles from the hotel.

Previously known as:
Family Inns of America Gatlinburg, Travelodge Inn & Suites

FAQs about SureStay Plus Hotel by Best Western Gatlinburg

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Gatlinburg have?

There are 52 rooms in the property.

What kind of breakfast is at SureStay Plus Hotel by Best Western Gatlinburg?

Free breakfast. Consists of cereals, oatmeal, bagels, pastries, scrambled eggs, sausage, biscuits, gravy, yogurt, make your own waffles, fruit, coffee and juices.

What parking is available at SureStay Plus Hotel by Best Western Gatlinburg?

No charge for parking. No bus parking available.

How much does internet cost?

Free WIFI

Can I get a AAA rate at SureStay Plus Hotel by Best Western Gatlinburg?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Gatlinburg?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a pool at SureStay Plus Hotel by Best Western Gatlinburg?

Yes, there is a pool on-site at the property. Seasonal outdoor poolHours 8 am to 10 pm.

Testimonials:

Testimonials icon
"I have and will continue to recommend your service to my friends and others who are in need of your service. Thank you again for the attentive communications throughout the last three months. It is nice to know that a service like yours takes care of their customers throughout the entire time period of the individual's event." J.W. - Atlanta, GA

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