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Average
3.5/5
Based on 812 guest reviews
- Has an outdoor pool!
- Gym is available on property
- 155 rooms in property
- 3 floors in hotel
- 29 suites in hotel
- Check-in: 3:00pm
- Groups/Meetings rating of 5.5/10
- 7 conference rooms in property
Standard prices by room type for the next 60 days
Map / Landmarks Near Indian Wells Resort Hotel
Verified Reviews of Indian Wells Resort Hotel
Below are the verified reviews from guests that we have booked recently:"I had a great experience with your team and I hope that you could continue great service."
Overall Score4.0/ 5
Happy to stay in a great hotel room like Indian wells California.
Rosario M. (Individual traveler, booked 1 room), from 
14-Oct-2020 Verified Review, stayed from Tue Oct 06 to Wed Oct 14 2020 at a $47.24 average nightly rate. 
"Very relaxing. Clean rooms!"
Overall Score4.0/ 5
It is a nice resort. Too bad it was limited due to Covid.
Kevin J. (Individual traveler, booked 1 room), from
16-Jun-2020 Verified Review, stayed from Fri Jun 12 to Sun Jun 14 2020 at a $46.10 average nightly rate. "Nice and quiet."
Overall Score4.0/ 5
I definitely will be back but with my wife next time. Also I think you over billed me, please check your records.
Jeff G. (Individual traveler, booked 1 room), from
02-Jun-2020 Verified Review, stayed from Fri May 29 to Sun May 31 2020 at a $47.32 average nightly rate. "Wife's Birthday Get Away."
Overall Score4.0/ 5
Found the resort to be very pleasant. In a very convenient location. Everything we needed was on the resort grounds. Only draw back, on arrival I explained to the gentleman at front desk, it was a celebration and asked about upgrading. Did not expect it for free. I abruptly told the resort was booked full. That evening I went on several sites, the resort was not full. Why I was told such, who knows. All in all a very nice stay.
Lawrence C. (Individual traveler, booked 1 room), from
10-Mar-2020 Verified Review, stayed from Thu Mar 05 to Sun Mar 08 2020 at a $136.29 average nightly rate. "Unique Hotel"
Overall Score4.0/ 5
It would be nice to have. Microwave in room. Nice experience. Staff at front desk could be more friendly.
Elaine R. (Individual traveler, booked 1 room), from
04-Mar-2020 Verified Review, stayed from Sun Mar 01 to Mon Mar 02 2020 at a $47.47 average nightly rate. "Room Condition"
Overall Score3.0/ 5
Just ook, nothing special. Shelf in closet, very dusty. Coffee cups and packets not replaced. Otherwise, ok. Would like to have had ice.
Margaret S. (Individual traveler, booked 1 room), from
26-Jan-2020 Verified Review, stayed from Tue Jan 21 to Sat Jan 25 2020 at a $84.04 average nightly rate. "Expedia website and support is not user friendly."
Overall Score5.0/ 5
Hi, this property is fantastic, but the reservation process at expedia leaves a lot to be desired. When I booked this hotel, I accidentally confirmed incorrect dates due to a (in my opinion) misleading button on the website that said "verify credit card". I clicked on this and a confirmation popped up containing incorrect dates for my stay (I was on a business trip and in a different city and hotel the first night of the incorrect date for this stay so obviously I did not intend to confirm those dates). I immediately contacted the support number on the website to address the incorrect info. The support person created a ticket and flagged it as urgent. I was emailed a few days later by a person asking me to confirm what dates I intended when making the reservation, which I did reply and confirm. However, this person did nothing to corr4ect the date of the reservation and when I contacted the property they confirmed that no correction had been made or could be made from their end. This is a case of a simple mistake due to a not very user friendly system and it is obvious that I never intended to confirm incorrect dates. I am very unsatisfied with expedia and will never use this system again unless my billing dispute is corrected.
David J. (Individual traveler, booked 1 room), from
13-Nov-2019 Verified Review, stayed from Fri Nov 08 to Sun Nov 10 2019 at a $132.31 average nightly rate. "Updated The Place Looks Nice"
Overall Score4.0/ 5
I've stayed a few times in the last few years at The Indian Wells Resort Hotel, this time I was pleasantly surprised in the tasteful updates. They have gone with the "Lucille Ball and Desi Arnaz" look, as their portraits are everywhere, thus highlighting the historical significance of their ownership. Gone are the old carpets in the corridors and dingy wall paints. Its been freshened up with paint and tile / wood flooring. They have also removed the lousy in room carpet for something more contemporary. The beds seem to be the same type, no issues there, quite comfy. The Frank Sinatra clone that sings nightly attracts quite the crowd. Overall the updates are good. The continental breakfast is basic but works and hasn't changed. Its got boiled eggs, cereal, yogurt, breads, coffee/tea, waffles and fruit. Overall its basic, does the job and you can still order a scrambled egg breakfast or something else fancy from the kitchen should you not like the food being serve gratis (free/complementary). Overall a decent stay I didn't get to try the pool but it did look clean and inviting.
Manjul B. (Individual traveler, booked 1 room), from
12-Nov-2019 Verified Review, stayed from Sat Nov 09 to Sun Nov 10 2019 at a $119.19 average nightly rate. "Not what it used to be, but has potential."
Overall Score3.0/ 5
Check in team excellent, hallway floor three under construction. very poor look for a resort of this stature. My TV needed work, my room phone did not work, handy man checked it and told me "sorry Bud, must be in the wall" so I was unable to make or receive calls and had no cell phone with me which caused a big problem. Buffet was nice and again staff was nice but booking a room for $106.00 and being hit with another $100,l00 resort fee was a bit upsetting considering it was a construction site. I have stayed at this resort since I was 8 and I am 64 now, it was a good run for a many years but I think there are better options which is sad for me to say considering the happy life long memories I have had in the past.
John M. (Individual traveler, booked 1 room), from
09-Oct-2019 Verified Review, stayed from Sat Oct 05 to Sun Oct 06 2019 at a $107.61 average nightly rate. "We had loud neighbors and couldn’t sleep."
Overall Score3.0/ 5
Too Noicy
Denise H. (Individual traveler, booked 1 room), from
22-Sep-2019 Verified Review, stayed from Fri Sep 20 to Sun Sep 22 2019 at a $121.62 average nightly rate. "A pleasant stay but we had to get on the right floor."
Overall Score3.0/ 5
This is an 80s hotel in the process of some updating. If you get on a renovated floor or wing, you will enjoy the ambiance more. Other rooms and wings are worn and dated. But a great location and breakfast is included.
Eric L. (Individual traveler, booked 1 room), from
15-Sep-2019 Verified Review, stayed from Fri Sep 13 to Sat Sep 14 2019 at a $49.50 average nightly rate. "Review"
Overall Score4.0/ 5
SHUTTLE TO TENNIS GARDENS EXCELLENT SERVICE FROM HOTEL GOOD ON DEPARTURE CLERKS SHOUD ASK HOW STAY WAS.
Valerie T. (Individual traveler, booked 1 room), from
19-Mar-2019 Verified Review, stayed from Thu Mar 14 to Mon Mar 18 2019 at a $314.50 average nightly rate. "Great hotel, wonderful convenience, miserable tennis courts"
Overall Score4.0/ 5
We really liked the hotel: the rooms were lovely, the pool area terrific and the breakfasts were nice. The shuttle to the tennis matches was a giant plus. The only negative we found was the tennis courts: the surface was cracked and uneven; the nets had holes in them. The reservation process didn't work at all. If these concerns can be addressed, the hotel would be a definite 5 in our book.
Joan K. (Individual traveler, booked 1 room), from
12-Mar-2014 Verified Review, stayed from Sun Mar 09 to Tue Mar 11 2014 at a $249.00 average nightly rate. Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2010 |
| Floors: | 3 |
| Rooms: | 155 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 155 |
| Handicap Rooms: | 6 |
| Suites: | 29 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 7 |
| Meeting Space: | 1700 sq. feet |
| Lounge/Bar Hours: | 4pm-close |
Policies / Expenses
| Cancellation: 72hour individual30 days group | |
| Nightly Parking: | $0 |
| Total Taxes: | 11.25% |
| Total Misc Fees: | $20.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Facilities for the disabled
- Elevator
- 24 hours opened
- Shop
- Swimming pool - outdoor
- Air conditioning
- Golf course on hotel grounds
- Fitness and health center
- Restaurant
- Concierge service
- ATM
- Office or business center
- Laundry valet service
- Credit card accepted: American Express
- Credit card accepted: Mastercard/Visa
- Credit card accepted: Discover
Airport & Shuttle Information
Palm Springs Regional Airport (17 miles)
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.You may also be interested in...
FAQs about Indian Wells Resort Hotel
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Indian Wells Resort Hotel have?
There are 155 rooms in the property.
Is there any meeting space at Indian Wells Resort Hotel?
Yes, they have 7 meeting rooms that can support various table layouts.
Is there a gym at Indian Wells Resort Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Indian Wells Resort Hotel?
Yes. Room service is average. Most guests found the room service acceptable.
Is there valet service?
Yes. Valet service could be better. Almost all guests were unhappy with the valet service.
Is there shopping nearby?
Yes. Located near shopping areas with easy access to parking. Great shopping. Almost all guests liked the proximity to shopping.
Is there shuttle service?
Yes. Palm Springs Regional Airport (17 miles) Good shuttle service. Every guests reviewed were happy with the shuttle service.
Are there good dining options at Indian Wells Resort Hotel?
Dining experience could be nicer. For 54%, the dining experience was not enjoyable. Dining area could have been cleaner. Unclean dining area, according to 60%.
Is there a WiFi internet?
Yes. Wifi worked fine. Wifi quality could be improved. The majority of guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.
Is there a bar?
Yes. Good bar service. Lovely bar service, according to 75%.
Is there a pool at Indian Wells Resort Hotel?
Yes, there is a pool on-site at the property..
Testimonials:
"This is a great way to book a hotel, especially for a family affair." P.C. - Atlanta, GA
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