Shangri-La Surabaya

Jl. May. Jend. Sungkono 120, Surabaya 60256 Indonesia (IDN)
5.0 Star property
-7.290372 112.716140
+1-800-219-2797
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Check current prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local attractions

Golf courses, Museums, Malls, Zoo

Map of Shangri-La Surabaya

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4.0 out of 5. Based on 6025 guest reviews

Property description

As Surabaya wakes to a new day, you gear up for a new adventure from the charming and enchanting Shangri-La Hotel, Surabaya. As the only true luxury hotel in Surabaya, the warm Indonesian hospitality embraces you as soon as you enter the hotel. The lush greenery and excellent weather promise exciting rounds on the sprawling golf courses. It's now time for a relaxing massage to soothe those tired muscles. At the spa, the scents of traditional Indonesian oils suffuse your senses, lulling all aches away. Back in your room at the exclusive Horizon Club floor, the anticipation of exploring the city below tugs at you. This is the confluence of history, where the Indonesian nationalist movement began. Today, it is an urbane cosmopolitan city. It has a Chinatown, swanky malls, and even the first Indonesian mosque built in Chinese-style architecture. You can't cover everything in one day. But there's no need to hurry, for time is on your side. Night falls. With seven restaurants and bars, the choices at your disposal pose a challenge. Antipasti, hotpot and noodles, and Teppanyaki ice-cream tempt you at Jamoo restaurant. Your feet take you towards Shang Palace. Soon, fine Chinese cuisine delights your palate. Under the canopy of a darkened sky, you slip between the luxurious sheets of your bed. This is bliss, right here, at Shangri-La Hotel, Surabaya.

Details / Other expenses

Check-in: 14:00
Check-out: 12:00
Year of last renovation: 2012
Floors: 17
Rooms: 383
Corridors: All rooms have interior hallways
Non-smoking rooms: 270
Rooms with disabled access:
Suites: 12
Room windows: Windows don't open
Cleaning frequency: Daily
Meeting rooms: 12 View spaces
Meeting space: 23510 sq. feet
Event space: Holds 1000 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: On-site
Dist. to the nearest gym: On-site
Lounge/Bar hours: 6pm - 12pm
Policies / Expenses
Cancellation:
Individual: 1 day prior Group: 30 - 14 prior to arrival day
Typical group deposit: 50%
Total taxes: 21.00%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 21.00%
Avg. Buffet Breakfast Cost: 19.00 Per Person
Avg. Buffet Lunch Cost: 30.00 Per Person
Avg. Boxed Lunch Cost: 25.00 Per Person
Avg. Plated Dinner Cost: 60.00 Per Person
Avg. Buffet Dinner Cost: 40.00 Per Person
Morning Break Cost: 25.00 Per Person
Afternoon Break Cost: 25.00 Per Person

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Car rental
  • Child facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Tennis court

Airport & shuttle information

Juanda International Airport, 7km, Shutte chargeable at IDR 310,000 Nett / car / way

Is there an airport shuttle? Yes! There is an airport shuttle.

Pet friendly?

Sorry but pets are not allowed.

Meeting rooms and event rooms at Shangri-La Surabaya

Below are the meeting, conference and event spaces at Shangri-La Surabaya.

Feel free to use the Shangri-La Surabaya meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Surabaya event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Metres)		 Size
(sqm)		 Event
5'/6
Event space layout		 Crescent
Crescent tables layout		 Classroom
Classroom meeting layout		 Hollow
Square
Hollow square table layout		 U-shape
U-shape meeting layout		 Boardroom
Boardroom meeting space		 Convention
8'/10'
Convention booth layout		 Theatre
Theatre layout		 Reception
Reception desk for meetings		 Regist.
desk
Registration desk for meetings
Kalimantan Room 10 x 8 x 3 84 30/-- 30 30 25 25 25 --/-- 60 40 25
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Kalimantan Room

Kalimantan room is suitable for private meetings up to 25 person. The foyer is facing to the spacious Lobby area and pool.
Room type:
General Meeting Room
Total size:
904.2 Sq. Miles
Dimensions:
10 x 8 x 3 M
Floor level:
3
Power outlets:
4
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half-day space rental fee:
$600.00 USD
Full-day space rental fee:
$800.00 USD
Evening space rental fee:
$800.00 USD
24hr reservation rental fee for the space:
$1200.00 USD
Photo of Kalimantan Room
Nirwana Room 25 x 7 x 3 187 70/70 70 80 45 40 45 --/-- 180 120 70
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Nirwana Room

Nirwana has spacious foyer, suitable for breakout rooms. It can be divided into 3 section by full partition (Nirwana 1, Nirwana 2, Nirwana 3)
Room type:
General Meeting Room
Total size:
2012.9 Sq. Miles
Dimensions:
25 x 7 x 3 M
Floor level:
2
Power outlets:
6
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half-day space rental fee:
$1700.00 USD
Full-day space rental fee:
$2300.00 USD
Evening space rental fee:
$2300.00 USD
24hr reservation rental fee for the space:
$3500.00 USD
Photo of Nirwana Room
Pelangi 23 x 13 x 3 310 120/120 120 180 70 70 7 --/-- 240 210 70
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Pelangi

Small Ballroom, located at the lobby level. Suitable for meeting rooms or reception for up to 100 persons.
Room type:
General Meeting Room
Total size:
3336.8 Sq. Miles
Dimensions:
23 x 13 x 3 M
Floor level:
2
Power outlets:
0
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Half-day space rental fee:
$2300.00 USD
Full-day space rental fee:
$3500.00 USD
Evening space rental fee:
$3500.00 USD
24hr reservation rental fee for the space:
$5000.00 USD
Photo of Pelangi
Grand ballroom 53 x 30 x 6 1603 800/800 800 890 700 700 700 --/-- 1800 1900 --
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Grand ballroom

Grand Ballroom can be divided into 3 section: Ballroom A, Ballroom B, Ballroom C The Ballroom is the only pillarless Ballroom in town. It has wide parking area and spacious foyer.
Room type:
Ballroom
Total size:
17254.5 Sq. Miles
Dimensions:
53 x 30 x 6 M
Floor level:
Power outlets:
12
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Full-day space rental fee:
$23000.00 USD
Evening space rental fee:
$23000.00 USD
Grand ballroom Meeting space thumbnail 1
Grand ballroom Meeting space thumbnail 2
Grand ballroom Meeting space thumbnail 3
Photo of Grand ballroom
Ballroom A		 30 x 16 x 6 480 150/200 150 270 130 130 130 --/-- 550 400 --
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Ballroom A

1/3 of the grand ballroom
Room type:
Ballroom Section
Total size:
5166.7 Sq. Miles
Dimensions:
30 x 16 x 6 M
Floor level:
1
Power outlets:
4
Columns:
0
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Half-day space rental fee:
$8000.00 USD
Full-day space rental fee:
$8000.00 USD
Evening space rental fee:
$8000.00 USD
Photo of Ballroom A
Check meeting space prices or need hotel rooms? Get Surabaya group rates
Planning an event? Surabaya Hotel RFP request for proposal | Find meeting space | Meeting space calculator

FAQs about Shangri La Surabaya

What time is check in?

Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Shangri La Surabaya have?

There are 383 rooms in the property.

Is there any meeting space at Shangri La Surabaya?

Yes, they have 12 meeting rooms that can support various table layouts.

Is there a gym at Shangri La Surabaya?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Shangri La Surabaya?

Yes, there is a pool on-site at the property..

Testimonials:

Testimonials icon
"Everything went very well! We will definitely be using your services again next year, and I mentioned you to several of the other bands at the festival. Thank you!" D.R. - Auburn, WA

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