Riverchase Lodge

3709 Pkwy., Pigeon Forge, TN 37863 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
35.781860-83.549000
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Poor
2.5/5

Based on 423 guest reviews

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  • We have an outdoor pool ready for use
  • 112 sleeping rooms in hotel
  • Hotel has 4 floors
  • Hotel has 5 suites
  • Check in: 4:00 PM
  • Check out: 11:00 AM
  • Group booking rating of 7.3/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesJunior Suite 1 Queen Bed
Non-Smoking
Check RatesJunior Suite 2 Queen Beds
Non-Smoking
Check RatesJunior Suite Single Use
Non-Smoking
Check RatesJunior Suite with 2 Queen Bed
Non-Smoking
Check RatesJunior Suite with Queen Bed
Non-Smoking
Check RatesQueen Room Single Occupancy
Non-Smoking
Check RatesStandard Double Room
Non-Smoking
Check RatesStandard Double Room 2 Queen Beds
Non-Smoking

Verified Reviews of Riverchase Lodge

Below are the verified reviews from guests that we have booked recently:
"WE HAD COCKROACHES IN THE BATHROOM. I WON'T STAY IN THAT HOTEL AGAIN."
Overall Score2.0/ 5
Poor
(Individual traveler, booked 1 room), from US flag
03-Jul-2021 Verified Review, stayed from Sat Jun 19 to Mon Jun 21 2021 at a $131.99 average nightly rate.
"Many issues made visit lackluster."
Overall Score2.0/ 5
The exterior of the hotel was exceptionally nice. The beds and layout of the rooms were great. Issues arose with the shower in one room (would vibrate violently when hot water was in use), the knob for the sink in the second room (it fell off when being used), the WiFi was sketchy (poor reception [1 two bars] and worked for five minute intervals in the lobby area), the other patrons were very noisy during what would be considered curfew/quiet hours (children running and screaming and people loudly arguing outside our room), though it was a non smoking room the smoking area, located at the bottom of the stairs, was immediately under our room (they were outside entrances), the rooms had been recently remodeled, however, a horrible job was done (paint was slapped on rather than carefully applied, especially in the restroom; no outlet cover was on the one outlet between the beds; the cord for one lamp between the beds had been spliced together with an extension cord and wires were still exposed). The pool was nice but very crowded with young children, etc. It was also very warm and the chlorine levels were extremely high. I would have been more disappointed had I paid full price rather than the discounted price I was able to find. It satisfied our sleeping needs, but the lack of little extras was very disappointing.
(Group coordinator, booked 2 rooms), from US flag
15-May-2019 Verified Review, stayed from Fri May 10 to Sun May 12 2019 at a $94.50 average nightly rate.
2.5 out of 5. Based on 423 guest reviews

Property Description

Clear, cool water rushes and flows over the rounded mountain stones at the edge of the Little Pigeon River. Next door, splashing water also flows at the Riverchase Lodge: the only Pigeon Forge property with both indoor and outdoor water slides streaming into two separate swimming pools–for anytime swimming and water sliding fun: any weather, any season!Located directly on the Parkway at the corner of Dollywood Lane 8, Riverchase Lodge is convenient to the many activities and restaurants that downtown Pigeon Forge has to offer. Open all year, rates vary depending on season and room amenities.Need to refuel after all that swimming action? Pizza, burgers, fish, ice cream, and groceries are steps away from your door. Literally everything is adjacent to or across the street from the motel.Want to venture further once rested? Catch the Pigeon Forge Trolley at the stop directly in front of the motel. Only a quarter takes you shopping at the outlets, to Dollywood and Splash Country, or to a theater show like Dolly Parton's Stampede. Just two quarters are needed to reach the Gatlinburg Welcome Center, another city to explore!Planning your theme park adventure is also easy at the main Dollywood Information Center next door.Relax in our guest rooms that include coffee makers and refrigerators for snacks, or select one of our spacious suites that includes a full kitchen and separate living room, for at-home meals and comfort.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2018
Floors: 4
Rooms: 112
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 112
Handicap Rooms:
Rooms with 1 Bed: 19
Rooms with 2 Beds: 93
Suites: 5
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Pool Info:
Indoor pool and outdoor pool both with slides open from 9:00 am to 11:00 pm
Ownership: Dollywood Lane Hospitality LLC
Policies / Expenses
Cancellation:
7 Days Before Arrival
Total Taxes: 12.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Bus parking
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Games room
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Refrigerator
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone - Free local calls

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

No charges

Internet / WiFI

Free High Speed WiFi

FAQs about Riverchase Lodge

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Riverchase Lodge have?

There are 112 sleeping rooms in the hotel.

What parking is available at Riverchase Lodge?

No charges

How much does internet cost?

Free High Speed WiFi

Can I get a AAA rate at Riverchase Lodge?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Riverchase Lodge?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a pool at Riverchase Lodge?

Yes, there is a pool on-site at the property. Indoor pool and outdoor pool both with slides open from 9:00 am to 11:00 pm.

Testimonials:

Testimonials icon
"Thanks Kevin! Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!" Q.C. - Greenville, SC

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