Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

1015 Elm St., Dallas, TX 75202 United States (USA) near Exit 428e on I-35 (~0.5mi)
View Map Reservations: 1-800-760-7718
3.5 Star Property
32.78055-96.80342
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.5/5

Based on 1461 guest reviews

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  • Has an outdoor pool!
  • Gym / Fitness Center Available
  • Hotel has 293 rooms
  • 23 floors in hotel
  • 4 suites in hotel
  • Check in time: 3:00pm
  • Groups & Meetings rating of 7.3/10
  • Hotel has 16 meeting rooms

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bed Crown Plaza Club
Non-Smoking
Check Rates1 Double Bed
Non-Smoking
Check Rates1 Double Bed Wheelchair Accessible
Non-Smoking
Check Rates1 Double Bed Wheelchair Accessible with Breakfast For 2
Non-Smoking
Check Rates1 King Balcony
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed (Leisure) 1 King Bed
Non-Smoking
Check Rates1 King Bed (Leisure)offers
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed Accessible
Non-Smoking
Check Rates1 Queen Bed Accessible Bathtub Mobility
Non-Smoking
Check Rates1 Queen Bed Accessible Mobility
Non-Smoking
Check Rates1 Queen Bed Accessible Roll in Shower
Non-Smoking
Check Rates1 Queen Bed Accessible Roll in Shower Queen Bed Roll in Shower
Non-Smoking
Check Rates1 Queen Bed Accessible Room
Non-Smoking
Check Rates1 Queen Bed Mobility Accessible Tub
Non-Smoking
Check Rates1 Queen Bed Mobility Accessible Tub - Free Internet, Free Breakfast, Free Parking, Refrigerator
Non-Smoking
Check Rates1 Queen Bed Mobility Accessible Tub - Free Internet, Free Parking, Refrigerator
Non-Smoking
Check Rates1 Queen Mobility Accessible Tub No
Smoking    Non-Smoking
Check Rates1queen Bd Mobility Accessible Tub Queen Bed ADA Tub
Non-Smoking
Check Rates2 Bd Cp Club
Non-Smoking
Check Rates2 Bd Cp Club Breakfast
Non-Smoking
Check Rates2 Bd Cp Club Executive Room Featuring 2 Double Beds 360 Sq Ft Of Space Including A
Non-Smoking
Check Rates2 Bd Cp Club No Breakfast
Non-Smoking
Check Rates2 Bed Cp Club
Non-Smoking
Check Rates2 Bed Cp Club Free Internet
Non-Smoking
Check Rates2 Bed Crown Plaza Club
Non-Smoking
Check Rates2 Bed Crowne Plaza Club
Non-Smoking
Check Rates2 Bed Executive
Non-Smoking
Check Rates2 Bed Executive Breakfast
Non-Smoking
Check Rates2 Bed Executive Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free HBO
Non-Smoking
Check Rates2 Bed Executive No Breakfast
Non-Smoking
Check Rates2 Bed Mobility Accessible Roll in Shower
Non-Smoking
Check Rates2 Bed Mobility Accessible Roll Shower
Non-Smoking
Check Rates2 Bed Mobility Accessible Roll Shower in This Balcony Room Check Email From An Easy Chair
Non-Smoking
Check Rates2 Bed View
Non-Smoking
Check Rates2 Bed View - Free Internet
Non-Smoking
Check Rates2 Bed View - Free Internet, Free Breakfast, Free Parking
Non-Smoking
Check Rates2 Bed View - Free Internet, Free Parking
Non-Smoking
Check Rates2 Bedroom View
Non-Smoking
Check Rates2 Bedroom View Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free HBO
Non-Smoking
Check Rates2 Beds
Non-Smoking
Check Rates2 Beds View
Non-Smoking
Check Rates2 Beds with View
Non-Smoking
Check Rates2 Double Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds - Free Internet, Free Breakfast, Refrigerator
Non-Smoking
Check Rates2 Double Beds - Free Internet, Refrigerator
Non-Smoking
Check Rates2 Double Beds Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free
Non-Smoking
Check Rates2 Double Beds Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free HBO
Non-Smoking
Check Rates2 Double Beds Non Smokingoffers
Non-Smoking
Check Rates2 Double Beds Room
Non-Smoking
Check Rates2 Double Beds View
Non-Smoking
Check Rates2 Double Beds View 2 Double Beds
Non-Smoking
Check Rates2 Double Room Queen Bed
Non-Smoking
Check Rates2 Double View Room Double Bed
Non-Smoking
Check Rates2 Queen Balcony
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Accessible Mobility Roll in Shower
Non-Smoking
Check Rates2 Queen Beds Breakfast
Non-Smoking
Check Rates2 Queen Beds Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free HBO
Non-Smoking
Check Rates2 Queen View
Non-Smoking
Check RatesAdvance Saver 1queen Bd Mobility Accessible Tub Queen Bed ADA Tub
Non-Smoking
Check RatesAdvance Saver 2 Bd Cp Club Executive Room Featuring 2 Double Beds 360 Sq Ft Of Space Including A
Non-Smoking
Check RatesAdvance Saver 2 Bed Executive Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free Hb
Non-Smoking
Check RatesAdvance Saver 2 Bed Mobility Accessible Roll Shower in This Balcony Room Check Email From An Easy Ch
Non-Smoking
Check RatesAdvance Saver 2 Bedroom View Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free HBO
Non-Smoking
Check RatesAdvance Saver 2 Queen Beds Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free HBO
Non-Smoking
Check RatesAdvance Saver King Cp Club Balcony Room Enjoy The City Lights Of Downtown Dallas From Your Very Own
Non-Smoking
Check RatesAdvance Saver King Leisure Relax in A King Size Bed Surrounded By A Newly Renovated Modern Style
Non-Smoking
Check RatesAdvance Saver Special View Room City Lights Room Enjoy The City Lights Of Downtown Dallas From Your
Non-Smoking
Check RatesAdvance Saver Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesAssigned On Arrival
Non-Smoking
Check RatesBreakfast
Non-Smoking
Check RatesBreakfast For 2 Adults Fully 1queen Bd Mobility Accessible Tub Queen Bed ADA Tub
Non-Smoking
Check RatesBreakfast For 2 Adults Fully 2 Double Beds Check Email From An Easy Chair with Free WiFi Accessible
Non-Smoking
Check RatesBreakfast For 2 Adults Fully King Cp Club Balcony Room Enjoy The City Lights Of Downtown Dallas From
Non-Smoking
Check RatesBreakfast For 2 Adults Fully King Leisure Relax in An Easy Chair While Surfing Free Wireless Interne
Non-Smoking
Check RatesBreakfast For 2 Adults Fully Special View Room City Lights Room Enjoy The City Lights Of Downtown Da
Non-Smoking
Check RatesBreakfast For 2 Adults Fully Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet
Non-Smoking
Check RatesBreakfast For 2 Adults Includes Breakfast For 2 Double Beds Check Email From An Easy Chair with Free
Non-Smoking
Check RatesBreakfast For 2 Adults Includes Breakfast For King Cp Club Balcony Room Enjoy The City Lights Of Dow
Non-Smoking
Check RatesBreakfast For 2 Adults Includes Breakfast For King Leisure Relax in An Easy Chair While Surfing Free
Non-Smoking
Check RatesBreakfast For 2 Adults Includes Breakfast For Special View Room City Lights Room Enjoy The City Ligh
Non-Smoking
Check RatesCity Lights Sale For A Limited Time Only Get 2 Double Beds Check Email From An Easy Chair with Free
Non-Smoking
Check RatesCity Lights Sale For A Limited Time Only Get King Cp Club Balcony Room Enjoy The City Lights Of Down
Non-Smoking
Check RatesCity Lights Sale For A Limited Time Only Get King Leisure Relax in An Easy Chair While Surfing Free
Non-Smoking
Check RatesCity Lights Sale For A Limited Time Only Get Special View Room City Lights Room Enjoy The City Light
Non-Smoking
Check RatesClub
Non-Smoking
Check RatesClub 2 Beds Room
Non-Smoking
Check RatesClub 2 Double Room Double Bed
Non-Smoking
Check RatesClub King
Non-Smoking
Check RatesClub King Bed
Non-Smoking
Check RatesClub King Bed - Free Internet, Free Breakfast, Free Parking, Refrigerator
Non-Smoking
Check RatesClub King Bed - Free Internet, Free Breakfast, Refrigerator
Non-Smoking
Check RatesClub King Bed - Free Internet, Free Parking, Refrigerator
Non-Smoking
Check RatesClub King Bed - Free Internet, Refrigerator
Non-Smoking
Check RatesClub King Room King Bed
Non-Smoking
Check RatesClub King Room with Balcony
Non-Smoking
Check RatesClub Room
Non-Smoking
Check RatesClub Room 1 King Bed
Non-Smoking
Check RatesClub Room 1 King Bedoffers
Non-Smoking
Check RatesClub Room 2 Double Beds
Non-Smoking
Check RatesClub Room 2 Double Beds 2 Double Beds
Non-Smoking
Check RatesDeluxe Double Room King Double Bed
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Room with Double Bed
Non-Smoking
Check RatesDouble 2 Double Be Ds 2 Double Be Ds
Non-Smoking
Check RatesDouble Club
Non-Smoking
Check RatesDouble Club King Bed
Non-Smoking
Check RatesDouble Deluxe
Non-Smoking
Check RatesDouble Double Room with Executive
Non-Smoking
Check RatesDouble Executive
Non-Smoking
Check RatesDouble Room with Accessible
Non-Smoking
Check RatesDouble Room with City View
Non-Smoking
Check RatesDouble Room with Club Room
Non-Smoking
Check RatesDouble Single Use
Non-Smoking
Check RatesDouble with Views
Non-Smoking
Check RatesExecutive
Non-Smoking
Check RatesExecutive 2 Double Room Double Bed
Non-Smoking
Check RatesExecutive Double
Non-Smoking
Check RatesExecutive Room 2 Double Beds
Non-Smoking
Check RatesExecutive Room 2 Double Beds 2 Double Beds
Non-Smoking
Check RatesExecutive Twin Room
Non-Smoking
Check RatesGds Hot Deal Promo 1queen Bd Mobility Accessible Tub Queen Bed ADA Tub
Non-Smoking
Check RatesGds Hot Deal Promo 2 Double Beds Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free
Non-Smoking
Check RatesGds Hot Deal Promo King Cp Club Balcony Room Enjoy The City Lights Of Downtown Dallas From Your Very
Non-Smoking
Check RatesGds Hot Deal Promo King Leisure Relax in An Easy Chair While Surfing Free Wireless Internet Accessib
Non-Smoking
Check RatesGds Hot Deal Promo Special View Room City Lights Room Enjoy The City Lights Of Downtown Dallas From
Non-Smoking
Check RatesGds Hot Deal Promo Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
Non-Smoking
Check RatesKing Cp Club
Non-Smoking
Check RatesKing Cp Club Balcony Room Enjoy The City Lights Of Downtown Dallas From Your Very
Non-Smoking
Check RatesKing Cp Club Balcony Room Enjoy The City Lights Of Downtown Dallas From Your Very Own
Non-Smoking
Check RatesKing Cp Club Balcony Room Enjoy The City Lights Of Downtown Dallas From Your Very Own Balcony
Non-Smoking
Check RatesKing Cp Club Breakfast
Non-Smoking
Check RatesKing Cp Club No Breakfast
Non-Smoking
Check RatesKing Crown Plaza Club
Non-Smoking
Check RatesKing Crowne Plaza Club
Non-Smoking
Check RatesKing Leisure - Free Internet, Free Breakfast, Refrigerator
Non-Smoking
Check RatesKing Leisure - Free Internet, Refrigerator
Non-Smoking
Check RatesKing Leisure Breakfast
Non-Smoking
Check RatesKing Leisure Relax in A King Size Bed Surrounded By A Newly Renovated Modern Style
Non-Smoking
Check RatesKing Leisure Relax in An Easy Chair While Surfing Free Wireless Internet Accessib
Non-Smoking
Check RatesKing Leisure Relax in An Easy Chair While Surfing Free Wireless Internet Accessibl
Non-Smoking
Check RatesKing Leisure Relax in An Easy Chair While Surfing Free Wireless Internet Accessible or
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesLeisure King Room Double Bed
Non-Smoking
Check RatesPrepay 1 Queen Bed Accessible Roll in Shower Queen Bed Roll in Shower
Non-Smoking
Check RatesPrepay 1queen Bd Mobility Accessible Tub Queen Bed ADA Tub
Non-Smoking
Check RatesPrepay 2 Double Beds Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free HBO
Non-Smoking
Check RatesPrepay B and B 1queen Bd Mobility Accessible Tub Queen Bed ADA Tub
Non-Smoking
Check RatesPrepay B and B 2 Bedroom View Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free H
Non-Smoking
Check RatesPrepay B and B 2 Double Beds Check Email From An Easy Chair with Free WiFi Accessible Enjoy Free Hb
Non-Smoking
Check RatesPrepay B and B King Cp Club Balcony Room Enjoy The City Lights Of Downtown Dallas From Your Very Ow
Non-Smoking
Check RatesPrepay B and B King Leisure Relax in An Easy Chair While Surfing Free Wireless Internet Accessible
Non-Smoking
Check RatesPrepay B and B Special View Room City Lights Room Enjoy The City Lights Of Downtown Dallas From You
Non-Smoking
Check RatesPrepay B and B Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesPrepay King Leisure Relax in An Easy Chair While Surfing Free Wireless Internet Accessible or
Non-Smoking
Check RatesPrepay Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesQuadruple 2 Double Beds
Non-Smoking
Check RatesQuadruple 2 Queen Beds Non
Non-Smoking
Check RatesQuadruple with Views
Non-Smoking
Check RatesQueen Bed ADA Accessible Tub
Non-Smoking
Check RatesQueen Bed Mobility Accessible
Non-Smoking
Check RatesQueen Bed Roll in Shower
Non-Smoking
Check RatesQueen Room Disability Accessible Roll in Shower
Non-Smoking
Check RatesQueen Room Disability Accessible Tub
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of 1queen Bd Mob
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of 2 Bd Cp Club
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of 2 Bed Executi
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of 2 Bed Mobilit
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of 2 Bedroom Vie
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of 2 Queen Beds
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of King Cp Club
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of King Leisure
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of Special View
Non-Smoking
Check RatesRomance with Breakfast Package Includes Room 1 Bottle Of Champagne Per Stay 1 Order Of Standard Room
Non-Smoking
Check RatesRoom 1 Queen Bed Accessible Bathtub (Mobility)
Non-Smoking
Check RatesRoom 1 Queen Bed Accessible Bathtub (Mobility) 1 Queen Bed
Non-Smoking
Check RatesRoom Club
Non-Smoking
Check RatesRoom View
Non-Smoking
Check RatesRoom View 1 Double Bed
Non-Smoking
Check RatesRoom Viewoffers
Non-Smoking
Check RatesRoom with 2 Double Beds
Non-Smoking
Check RatesRoom with 2 Double Beds and Breakfast Coupon
Non-Smoking
Check RatesSingle
Non-Smoking
Check RatesSingle Bed
Non-Smoking
Check RatesSingle King Size Bed
Non-Smoking
Check RatesSingle Room
Non-Smoking
Check RatesSingle Room with Special
Non-Smoking
Check RatesSpecial View Room
Non-Smoking
Check RatesSpecial View Room City Lights Room Enjoy The City Lights Of Downtown Dallas From
Non-Smoking
Check RatesSpecial View Room City Lights Room Enjoy The City Lights Of Downtown Dallas From Y
Non-Smoking
Check RatesSpecial View Room City Lights Room Enjoy The City Lights Of Downtown Dallas From Your Very
Non-Smoking
Check RatesStandard 2 Beds
Non-Smoking
Check RatesStandard Double Room
Non-Smoking
Check RatesStandard Free Internet
Non-Smoking
Check RatesStandard Free Internet, Free Breakfast
Non-Smoking
Check RatesStandard Free Internet, Free Breakfast, Free Parking
Non-Smoking
Check RatesStandard Free Internet, Free Parking
Non-Smoking
Check RatesStandard Room - Free Internet, Free Breakfast, Free Parking, Refrigerator
Non-Smoking
Check RatesStandard Room - Free Internet, Free Breakfast, Refrigerator
Non-Smoking
Check RatesStandard Room - Free Internet, Free Parking, Refrigerator
Non-Smoking
Check RatesStandard Room - Free Internet, Refrigerator
Non-Smoking
Check RatesStandard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking
Check RatesStandard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room
Non-Smoking
Check RatesStandard Room with 1 or 2 Beds
Non-Smoking
Check RatesStandard Room with Breakfast Coupon
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard Roomoffers
Non-Smoking
Check RatesStandard Twin Room
Non-Smoking
Check RatesSuiteak and Stay Enjoy A Suiteak Dinner For 2 and 1queen Bd Mobility Accessible Tub Queen Bed ADA Tu
Non-Smoking
Check RatesSuiteak and Stay Enjoy A Suiteak Dinner For 2 and King Cp Club Balcony Room Enjoy The City Lights Of
Non-Smoking
Check RatesSuiteak and Stay Enjoy A Suiteak Dinner For 2 and Special View Room City Lights Room Enjoy The City
Non-Smoking
Check RatesSuiteak and Stay Enjoy A Suiteak Dinner For 2 and Standard Room When You Arrive At The Hotel We Will
Non-Smoking
Check RatesTwin 2 Queen Beds
Non-Smoking
Check RatesTwin Double Room
Non-Smoking
Check RatesTwin Double Room with King
Non-Smoking
Check RatesTwin Executive
Non-Smoking
Check RatesTwin Room Mobility Accessible
Non-Smoking
Check RatesTwin Room with Accessible
Non-Smoking
Check RatesTwin Room with Executive
Non-Smoking
Check RatesTwyn
Non-Smoking
Check RatesTxcn
Non-Smoking
Check RatesView
Non-Smoking
Check RatesView 1 Queen Bed
Non-Smoking
Check RatesViews
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your
Non-Smoking

Local Attractions

West End Entertainment District, The House of Blues, Dallas Aquarium Dallas Convention Center, American Airlines Center, Superpages Center, The Sixth Floor Museum, Flagship Neiman Marcus, NorthPark Mall Texas Stadium, Lone Star Park, Six Flags over Texas, Rodeo, and the Cotton Bowl.

Verified Reviews of Crowne Plaza Hotel Dallas Downtown

Below are the verified reviews from guests that we have booked recently:
"Not even open."
Overall Score1.0/ 5
Had booked this hotel 7 weeks in advance and was not even open when we got there. Had to book another hotel last minute.
(Individual traveler, booked 1 room), from US flag
18-Apr-2021 Verified Review, stayed from Thu Apr 15 to Sun Apr 18 2021 at a $70.99 average nightly rate.
"Average"
Overall Score3.0/ 5
Rooms were clean. Everything worked in room lamps, tv, refrig, coffee maker, drain stoppers. Garage floor was very dirty. Texas Oklahoma Football fans left trash and spilled drinks in halls, elevators and garage all weekend.
(Individual traveler, booked 1 room), from US flag
11-Oct-2020 Verified Review, stayed from Fri Oct 09 to Sun Oct 11 2020 at a $101.92 average nightly rate.
"Filthy, not enforcing masks, poor management."
Overall Score1.0/ 5
We have been going to Texas/OU weekend in Dallas for 35 years. Never have we had such a horrific experience at a hotel like we just had at the Crowne Plaza in downtown Dallas. The elevators were full of trash, with sticky floors. No one was enforcing the masks and elevators. We had to take the stairs to floor 12 because elevators had 15/30 people in them. I could go on forever but don't have space or time. NEVER AGAIN WILL I STAY AT A CROWNE PLAZA!!
(Individual traveler, booked 1 room), from US flag
11-Oct-2020 Verified Review, stayed from Fri Oct 09 to Sun Oct 11 2020 at a $101.92 average nightly rate.
"Work Stay"
Overall Score3.0/ 5
The room was very spacious clean and quiet. The view was awesome at night. Parking rate is a little too high, other than that a pleasant experience for a work conference. I love the space and sitting in the room.
(Individual traveler, booked 1 room), from US flag
06-Dec-2019 Verified Review, stayed from Tue Dec 03 to Thu Dec 05 2019 at a $76.54 average nightly rate.
"Clean, pleasant staff"
Overall Score5.0/ 5
Clean rooms and friendly staff.
(Individual traveler, booked 1 room), from US flag
22-Oct-2019 Verified Review, stayed from Fri Oct 18 to Sun Oct 20 2019 at a $104.09 average nightly rate.
"Good Experience"
Overall Score4.0/ 5
Enjoyed my stay. The WiFi wasn't to great but the hotel was a good location and good amenities.
(Group coordinator, booked 2 rooms), from US flag
18-Oct-2019 Verified Review, stayed from Wed Oct 16 to Fri Oct 18 2019 at a $81.17 average nightly rate.
"Great service; poor valet."
Overall Score3.0/ 5
Hotel was centrally located. Front desk staff was pleasant. Room was nice. Bed was comfy. We had a leaking air vent which was fixed promptly. Needs updating but signs indicated they are renovating so hopefully in progress. Valet was HORRIBLE! They presented us with the wrong car once. Gave us the wrong keys to another car another another time. They did not answer the phone several times. They never once apologized. They never asked to help us when we were visibly upset after waiting 30 minutes for our car and not once asking if they could help. Just basic customer service skills were lacking.
(Individual traveler, booked 1 room), from US flag
01-Apr-2019 Verified Review, stayed from Fri Mar 29 to Sun Mar 31 2019 at a $103.87 average nightly rate.
"Bed Bug"
Overall Score1.0/ 5
I spotted a bed bug crawling on the pillow as I was packing to check out. I called the front desk who offered me a new room. Since I was leaving, I declined the offer. I sent a video of the bed bug to hotel management. I have not received a response to date.
(Individual traveler, booked 1 room), from US flag
18-Mar-2019 Verified Review, stayed from Mon Mar 11 to Thu Mar 14 2019 at a $95.30 average nightly rate.
"Average"
Overall Score3.0/ 5
The room was spacious and the bathroom was clean. The carpets in the hallways and lobby floors were dirty and needed to be Vacuum and Shampoo.
(Individual traveler, booked 1 room), from US flag
18-Mar-2019 Verified Review, stayed from Mon Mar 11 to Thu Mar 14 2019 at a $101.05 average nightly rate.
"Pleasant Experience"
Overall Score4.0/ 5
I was very pleased with my room. It was neat, clean, and spacious. The restaurant was also a pleasant surprise, as there wasn't a lot of establishments close to this location in Downtown Dallas. It would have been nice if there was a shuttle available at certain times to transport you to different areas in Dallas. If a driver was available they would take you to a destination but wasn't sure how to arrange it, unless you saw them at the entrance. The entry was wasn't the greatest, sort of awkward as there were not many parking spaces in front. There was a parking garage you could drive into. The other odd thing is that the gym and pool were accessible on the 9th floor and maybe I'm not used to that, as most of the hotels I had experiences with have those areas on the ground floor, but I can see if space was a problem. All in all, I had a very good experience and the employees were very courteous and helpful.
(Individual traveler, booked 1 room), from US flag
29-Mar-2015 Verified Review
"Great Stay"
Overall Score5.0/ 5
Great service and delicious food.
(Individual traveler, booked 1 room), from US flag
22-Jan-2015 Verified Review
"The Worst Hotel I've Ever Seen!"
Overall Score1.0/ 5
We walked in and walked right back out. It was dirty with ripped couches and stained and filthy carpets. We didn't even make it to our rooms after check-in. The elevator door opened and that was enough for us. Bye-Bye Crown Plaza, Dallas.
(Individual traveler, booked 1 room), from US flag
17-Apr-2014 Verified Review
"Room and Hotel Staff were Great"
Overall Score4.0/ 5
Good hotel with excellent staff. Room was very clean. Older hotel but very well kept and clean. Would stay there again.
(Individual traveler, booked 1 room), from US flag
24-Nov-2013 Verified Review
3.5 out of 5. Based on 1461 guest reviews

Property Description

Welcome to the Crowne Plaza Dallas – Downtown, the Place to Meet in downtown Dallas, offering 30,000 sq. ft. of versatile meeting, banquet, wedding, and exhibition space accommodating groups of up to 2000 people.Located in the heart of downtown Dallas, our brand new hotel is within a short walk of all the downtown attractions and offers convenient proximity to all the Metroplex major attractions, including DFW and Love Field.Leisure travelers will enjoy our hotel's location just blocks from JFK Memorial, the Book Depository, American Airlines Center, home of the Dallas Mavericks and Dallas Stars, House of Blues, and the Dallas Aquarium. The Crowne Plaza Dallas - Downtown is within a short drive of Six Flags, the Texas Rangers, the new Dallas Cowboy Stadium, and Lone Star Park.The Crowne Plaza Dallas - Downtown is within walking distance of corporate and business locations such as the Dallas Convention Center, Dallas Federal Reserve Bank, AT&T, Bank of America, IRS Training Center, 7-Eleven, Deloitte, KPMG and the Earl J Cabell Federal Building. Our hotel provides free shuttle service in a three mile radius to the Baylor Medical Plaza, UT Southwestern Medical Center, and Methodist Hospital.Discover how the Crowne Plaza Dallas – Downtown raises the bar – experience fine dining and entertainment in our high energy night club, and panoramic views from our roof-top pool, patio and private reception area.

Details / Other Expenses

Check In: 3:00pm
Check Out: 3:00pm
Year of Last Renovation: 2009
Floors: 23
Rooms: 293
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 293
Handicap Rooms:
Suites: 4
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 16
Meeting Space: 81341 sq. feet
Banquet Space: Holds 1215 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 0.5 Mi
Lounge/Bar Hours: 5-1am
Pool Info: 9:00AM-11:59PM
Ownership: Tognazzini
Policies / Expenses
Cancellation:
48 hours
Nightly Parking: 18.0
Typical Group Deposit: 250
Total Taxes: 15.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.25%
Occupancy Tax: 15.25%
Food and Beverage Tax: 8.25%
Parking Fee: 18.00 Per Night
Porterage Fee: 3.00 Per Item
Banquet Labor Fees: 24.00%
Banquet Bartender Fees: 175.00 Per Hour (First 4 hours,$50/hr aftr)
Chef Attendant Fees: 50.00 Per Person
Avg. Continental Breakfast Cost: 15.00 Per Person
Avg. Buffet Breakfast Cost: 20.00 Per Person
Avg. Plated Lunch Cost: 25.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person
Morning Break Cost: 15.00 Per Person
Afternoon Break Cost: 16.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Dallas/Fort Worth International Airport- 30 min away. LoveField Airport- 10 min away. No airport shuttle provided by hotel, but available through an outside vendor.

Local Shuttle Info: 3 mile radius

Breakfast Information

13.95 + tax per person

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Service Animals are welcome.

Parking Info

Garage parking: $10 daily, $18 overnight and $32 Valet

Internet / WiFI

Complimentary Guestroom WI-FI access!

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
Crowne Plaza Dallas Downtown, Crowne Plaza Downtown Dallas, Hampton Inn Dallas Westend, Hampton Inn Downtown Dallas West End, The Crowne Plaza Dallas Downtown, The West End Hotel Dallas, The West End Hotel Dallas Downtown, West End Hotel, West End Hotel Downtown Dallas, The West End Hotel

Seasonality and Projections at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Rate fluctuations of Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

The graph above is fluctuations of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The best group discount displayed is 37.0% in the month of November 2021 and the highest average individual rate is $177 in the month of November 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel in a month when rates are lower.

FAQs about Crowne Plaza Hotel Dallas Downtown

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 3:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Crowne Plaza Hotel Dallas Downtown have?

There are 293 sleeping rooms in the hotel.

Is there any meeting space at Crowne Plaza Hotel Dallas Downtown?

Yes, they have 16 meeting rooms that can support various table layouts.

What kind of breakfast is at Crowne Plaza Hotel Dallas Downtown?

13.95 + tax per person

What parking is available at Crowne Plaza Hotel Dallas Downtown?

Garage parking: $10 daily, $18 overnight and $32 Valet

How much does internet cost?

Complimentary Guestroom WI-FI access!

Can I get a AAA rate at Crowne Plaza Hotel Dallas Downtown?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1queen Bd Mobility Accessible Tub Queen Bed ADA Tub

Can I get a Senior or AARP rate at Crowne Plaza Hotel Dallas Downtown?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1queen Bd Mobility Accessible Tub Queen Bed ADA Tub

Is there a gym at Crowne Plaza Hotel Dallas Downtown?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Crowne Plaza Hotel Dallas Downtown?

Yes, there is a pool on-site at the property. 9:00AM-11:59PM.

Testimonials:

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"It has been great, just put in the all my information and wait for the bids to come. I didn't have to spend hours driving around town to get quotes. I give your site an A+!" A.R. - Schaumburg, IL

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