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Average
3.5/5
Based on 522 guest reviews
- With an outdoor pool!
- Fitness / Gym is on-site
- 150 rooms in hotel
- Hotel has 18 floors
- Hotel has 2 suites
- Check-in time: 3:00pm
- Groups/Meetings rating of 5.5/10
- 11 meeting rooms in hotel
Standard prices by room type for the next 60 days
Local Attractions
Dunkin Donuts Park, Connecticut Convention Center, XL Center, Hartford Stage, Bushnell Theater, Xfinity Music Theater, Rentschler Field, Connecticut Science Center, Mark Twain House, Harriett Beecher Stowe House
Map Location of Red Lion Hotel Hartford
Verified Reviews of Red Lion Hotel Hartford
Below are the verified reviews from guests that we have booked recently:"Not so great place."
Overall Score2.0/ 5
It was hard to find the location when I got there the staff was great but the bathrooms on the hallways dirty and my hotel room dirty no microwave no fringe.
Jose M. (Individual traveler, booked 1 room), from 
10-Mar-2020 Verified Review, stayed from Mon Mar 09 to Tue Mar 10 2020 at a $64.71 average nightly rate. 
"Nice Rooms"
Overall Score4.0/ 5
Nice rooms. Clean and quiet. Just what we needed for a weekend stay.
Susan M. (Individual traveler, booked 1 room), from
28-Jan-2020 Verified Review, stayed from Sat Jan 18 to Mon Jan 20 2020 at a $66.39 average nightly rate. "Not a good experience."
Overall Score1.0/ 5
I really am not one to complain, but this was a pretty bad overall experience. I will say when we checked in, the gentleman who checked me in was fantastic very courteous and responsible, great demeanor, so in no way is my review reflective of the front desk. I checked in quickly, went to the room to turn the heat on and left and returned after a few hours after the snowstorm had ended. It was rough pulling into the lot as it had not been tended to at all from the start of the snow several hours prior it seemed. My daughter and I pulled around to the back to find a spot, where we found two men smoking something and looked less than coherent my daughter asked if we could please not park there because she was afraid. I went back to the front to see about parking in the garage the garage ramp was full of snow so decided to avoid that so I didn't smash into a wall. Ended up getting one spot out front where someone had just pulled out of. There were four men loitering in the front of the hotel and my daughter again was afraid and asked if we could just leave, which we couldn't since I had already checked in. I said don't worry at least someone is at the front desk right when we walk in. We walked in and there was a sign saying the front desk person would be back later, so it felt like there was no security at all. We quickly went to the room and double bolted the door. Shortly thereafter someone was banging on a door next door to us or maybe a couple doors down we were both fairly afraid if this person would end up also banging on ours and realized we can't even call the front desk since no one was there. On top of this, the heat never actually did work even though it said High and heat on it stayed at 63 the entire time. The next day, the lot still had not been plowed at all and it was just slippery getting out. Looked like plows were showing up as we left. I would really suggest removing this from the hotel list for events. The entire experience was unsettling to say the least. And paying for parking ($17) in an unsecured lot that isn't plowed after a snowstorm seems a bit high $17 should have adequate and safe parking.
Laurie W. (Individual traveler, booked 1 room), from
21-Jan-2020 Verified Review, stayed from Sat Jan 18 to Sun Jan 19 2020 at a $66.26 average nightly rate. "Review"
Overall Score3.0/ 5
It is an average room. It was comfy but nothing to write home about !
Rosa G. (Individual traveler, booked 1 room), from
20-Jan-2020 Verified Review, stayed from Fri Jan 17 to Mon Jan 20 2020 at a $60.06 average nightly rate. "Good Hotel"
Overall Score4.0/ 5
Good hotel, priced right. Only complaint is, you have to pay for parking.
Peter A. (Individual traveler, booked 1 room), from
13-Jan-2020 Verified Review, stayed from Fri Jan 10 to Sun Jan 12 2020 at a $66.26 average nightly rate. "Average"
Overall Score3.0/ 5
Microwaves and fridge should definitely be added to all rooms, huge inconvenience. Staff was very friendly and helpful. Great location if visiting downtown Hartford.
Allyson D. (Individual traveler, booked 1 room), from
12-Mar-2019 Verified Review, stayed from Fri Mar 08 to Sun Mar 10 2019 at a $73.18 average nightly rate. "Good for overnight."
Overall Score3.0/ 5
The room was clean and comfortable. Staff was very pleasant and accommodating. Disappointed in the "abrupt" closure of the restaurant for lunch/dinner. Would've liked a microwave and refrigerator given no on site restaurant. Parking garage was a little spooky with direct access to floors/rooms without needing a room key to access the elevator, a little unnerving for staying alone with my daughter. Horrible snow clean up, but that was all of Hartford, not just the hotel property. Fine for staying one or two nights but beyond that I'd find somewhere else.
Marybeth T. (Individual traveler, booked 1 room), from
27-Jan-2019 Verified Review, stayed from Sat Jan 19 to Mon Jan 21 2019 at a $75.48 average nightly rate. "Hotel okay but Restaurant and bar not open."
Overall Score3.0/ 5
This was a decent, clean hotel close to convention center for trip but the restaurant and bar were closed Friday, Saturday and Sunday afternoon and evening of a long MLK holiday weekend stay. Frustrating because it was freezer cold and we did not want to go out to get a bite to eat in a winter storm. Part of the reason we booked this site was on site restaurant and bar. Bistro Z ???.
Patricia C. (Individual traveler, booked 1 room), from
21-Jan-2019 Verified Review, stayed from Fri Jan 18 to Sat Jan 19 2019 at a $76.74 average nightly rate. "Great customer service."
Overall Score5.0/ 5
Had a great time for a great price.
Kristina G. (Individual traveler, booked 1 room), from
14-Jan-2019 Verified Review, stayed from Fri Jan 11 to Sun Jan 13 2019 at a $76.74 average nightly rate. "Be aware you need to pay for parking."
Overall Score4.0/ 5
$17 to park.
Jamie A. (Individual traveler, booked 1 room), from
12-Jan-2019 Verified Review, stayed from Fri Jan 11 to Sat Jan 12 2019 at a $79.31 average nightly rate. "Outdated"
Overall Score2.0/ 5
For a hotel, it has motel qualities. The rooms are outdated. Stained carpets and very dusty. The curtains had dust on them. There were broken furniture in the room. The toilet seat was peeling of the actual fixture. No human would ever want to sit on that. The hotel was very dark. No music in the lobby. Also there were only a few guests staying that night and as I looked across the way I saw how lively the Hilton looked. Maybe I booked the wrong place I was sneezing and wheezing the entire night. I barely slept. The staff was probably the only good thing about this place. The hotel has potential, it just needs care. I've seen this hotel when it was the raddison and it seemed much more livelier. Hopefully this comment will help improves others stay as well.
Kimberly B. (Individual traveler, booked 1 room), from
26-Oct-2018 Verified Review, stayed from Fri Oct 26 to Sat Oct 27 2018 at a $77.39 average nightly rate. "Clean, Comfortable Rooms, Great Helpful Staff, and Delicious Buffet Bar!"
Overall Score4.0/ 5
My son and I came in to town for a quick college visit. The staff was very helpful, even at midnight, in securing a driver to our campus destination for the next day! The rooms were large, clean and comfortable. The lobby was inviting and the buffet with made-to-order omelettes was delicious. A great price for a very comfortable stay. I would definitely return!
Lisa W. (Individual traveler, booked 1 room), from
06-Apr-2014 Verified Review, stayed from Fri Apr 04 to Sat Apr 05 2014 at a $119.00 average nightly rate. Property Description
Newly renovated in 2008! Renovations completed include our Restaurant, Lounge and all meeting rooms including our Grand Ballroom. Warm, inviting contempory atmosphere. 350 rooms to include 5 suites with king beds, 345 standard and Executive Level rooms with either 1 King bed or 2 Double beds.Our Sleep Advantage Program® provides your guests with a great night's sleep to include: plush duvet comforter, 4 pillows, triple sheeted pillow-top mattress, and amenities that feature an eye mask, linen spray, night light, ear plugs and a drape clip to ensure a great nights sleep. In addition, the Sleep Advantage Program® also includes Quiet Zone Floors, a Guaranteed Wake-up Call, Sleep CD and relaxation tips.Bath Experience: New bath upgrades to include all new Speakman® massage showerheads, curved rods for a roomier shower, new lightview white waffle curtains, thicker, more absorbent towels, new Re-Neu Botanicals bath amenities.All guestrooms have full-sized desks, wireless internet accessibility, phones, data ports and voice mail, hairdryers, make-up/shaving mirrors, coffeemakers, irons and ironing boards, in-room safe, cable TV, On Command movies, video games, Internet, and much more. Our hotel services include complimentary wireless high speed internet in all guest rooms and public areas of the hote. We also offer on-site business center, outdoor swimming pool, fitness center, coin-operated and laundry valet, covered garage parking, and concierge. Our restaurant, Bistro Z, offers a full breakfast buffet as well as a fusion menu with Asian and American cuisine for lunch and dinner featuring California style sushi. Our lounge, Z Bar, offers a pub style menu for dinner in a more relaxed atmosphere with big screen TV's and comfy seating. Room Service is available in the privacy of our sleeping rooms from 6:30am to 11:00pm each day.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2012 |
| Floors: | 18 |
| Rooms: | 150 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 150 |
| Handicap Rooms: | 5 |
| Suites: | 2 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 11 |
| Meeting Space: | 7200 sq. feet |
| Banquet Space: | Holds 320 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4pm - 10pm |
| Pool Info: Seasonal pool open from May - October 8 am - 9 pm | |
| Ownership: | Driftwood Hospitality Management |
Policies / Expenses
| Cancellation: 6:00 pm on day of arrival | |
| Nightly Parking: | $17 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 15.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Occupancy Tax: | 15.00% |
| Parking Fee: | 17.00 Per Night |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Radio in room
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: ESPN
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Bradley International Airport is approx. 13 miles from our hotel. Taxi service available at $45.00 flat rate.
Local Shuttle Info: Free "dash" shuttle serving downtown locations, operated by CT Transit, Monday - Friday, 7a - 7p plus additional hours for special events
Breakfast Information
Bistro Z, offers a full breakfast buffet as well as a la carte items
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Family pets allowed with $50 deposit
Parking Info
$17.00
Internet / WiFI
Free
About Red Lion Hotels
- Spacious rooms, comfortable beds and free Wi-Fi
- Professional and flexible meeting space
- Hello Rewards is a guest recognition program designed to give guests extra benefits for their hotel stay
- Membership rewards include a free stay every 7 stays, express check-in/check-out, late check-out and room upgrades based upon availability, and other exclusive offers
- LCD flat-screen TV's, mini-fridge, microwave, and work desks in every room
The Red Lion Hotels highlights above are subject to change without notice.
Previously known as:
Crowne Plaza, Crowne Plaza Hartford, Crowne Plaza Hartford Downtown, Ramada Plaza Hartford Downtown, The Crowne Plaza, Radisson Hotel Hartford, Red Lion Hotel Cromwell
Hotel Rate Trends at Red Lion Hotel Hartford
The graph above is averages of room rates for both our group quotes and the lowest online individual rates our rate checker could find at the time the group offer was entered. The best group deal shown is 43.3% in January 2019 and the highest average individual rate is $133 in the month of June 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Red Lion Hotel Hartford in a month when rates are lower.
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FAQs about Red Lion Hotel Hartford
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Red Lion Hotel Hartford have?
There are 150 rooms in the property.
Is there any meeting space at Red Lion Hotel Hartford?
Yes, they have 11 meeting rooms that can support various table layouts.
What kind of breakfast is at Red Lion Hotel Hartford?
Bistro Z, offers a full breakfast buffet as well as a la carte items
What parking is available at Red Lion Hotel Hartford?
$17.00 Not enough parking facilities, according to 68%. For 82%, parking prices were too high.
How much does internet cost?
Free
Is there a gym at Red Lion Hotel Hartford?
Yes, there is a gym/fitness area available on-site at the property.
Is there shopping nearby?
Yes. Shopping is ok. 1 out of 2 guests were satisfied with the proximity to shopping.
Is there a WiFi internet?
Yes. Free wifi at the hotel. Average wifi quality. The majority of guests thought the wifi quality was ok.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Almost all guests were unsatisfied with the kitchenette.
Is there a pool at Red Lion Hotel Hartford?
Yes, there is a pool on-site at the property. Seasonal pool open from May - October 8 am - 9 pm.
Testimonials:
"By taking advantage of your product we estimated that we saved around $300. I still shake my head at the fact that I was going to get on the telephone and find a hotel." D.H. - Dayton, OH
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