SureStay Hotel by Best Western Florence

8075 Steilen Dr., Florence, KY 41042 United States (USA) near Exit 180-A on I-71 (~0.6mi)
View Map Reservations: 1-800-760-7718
2 Star Property
38.98255-84.64335
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Poor
2.5/5

Based on 250 guest reviews

Show Guest Reviews
  • Comp. Breakfast
  • The Avg. Group Saves 2.9%!
  • 92 rooms in hotel
  • 2 floors in property
  • Check-in time: 04:00
  • Check-out time: 11:00
  • Group friendly rating of 7.3/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Creation Museum, Florence Freedom Ballpark (right at our exit!), Turfway Horse Park, Paul Brown Stadium, Great American Ballpark, US Bank Arena, Riverbend, Argosy Casino, Newport Aquarium, Kings Island, The Beach Waterpark, Cincinnati/N.Kentucky airport (CVG). Florence Mall, Restaurants, Movie theater very close by, (all three, only 2-3 miles away).

Verified Reviews of SureStay Hotel by Best Western Florence

Below are the verified reviews from guests that we have booked recently:
"Beautiful"
Overall Score5.0/ 5
Really nice place, close to everything and nice staff.,.
(Individual traveler, booked 1 room), from US flag
06-Apr-2021 Verified Review, stayed from Thu Apr 01 to Sat Apr 03 2021 at a $71.49 average nightly rate.
"Good Deal"
Overall Score4.0/ 5
It was nice and clean and recently updated and was at a really good price. definitely recommend.
(Individual traveler, booked 1 room), from US flag
23-Nov-2019 Verified Review, stayed from Sat Nov 23 to Sun Nov 24 2019 at a $43.97 average nightly rate.
"Poor Directions"
Overall Score1.0/ 5
Got charged but never got there. The lady on the reservations told us to head south we were supposed to head north.
(Individual traveler, booked 1 room), from US flag
17-Oct-2019 Verified Review, stayed from Mon Oct 14 to Tue Oct 15 2019 at a $69.00 average nightly rate.
"On our way to Great Lakes of MI."
Overall Score4.0/ 5
Good location..great people who work there very polite and helpful. Great price too. Clean room and comfortable bed Breakfast also good! Would stay again definitely!
(Individual traveler, booked 1 room), from US flag
12-Jun-2019 Verified Review, stayed from Tue Jun 11 to Wed Jun 12 2019 at a $64.00 average nightly rate.
"Smoke smell everywhere, questionable characters, price discrepancy, not good service"
Overall Score2.0/ 5
We arrived in the parking lot and the first thing I noticed was three people in the parking lot talking about getting what they need(drugs). So my husband went up to the front desk, and I stayed in the car with the kids. The guy at the desk said he had the reservation we made online for two days, but that the total was $70 something. When I found out I was surprised and said I thought the total was already paid and it was $101.00. It turns out that it had been paid already in full when I made the reservation with an online service. Apparently the hotel got $70, and the online service got $30. At any rate, I was disappointed that I got a $35 room when I thought I was getting a $50 room, but there are no refunds after you check in, and so we moved in all our stuff. The first thing I noticed was that the whole place reeked of cigarette smoke and there were people walking in and out of the non smoking hallways with cigarettes going. We got into the small room with two double beds and there was a light bulb out and the door on the bedside table did not open and shut properly and was unusable. We had stated that there was 2 adults and two children staying with us yet there was only two bath towels. I was going to ask the front desk for extras but he was walking outside white as a ghost with his shirt hanging out. The police showed up there at least twice while we were there, and my husband said there was a forensic team there in the morning. No one came to clean our room after the first night, and the garbage I set out in the hallway never got picked up. There were cigarette burns on the blankets and the pillows were all flat. I went to the store and bought two towels and a pillow to try to make myself more comfortable. Oh, yeah, the TV turned on by itself at like midnight both nights, and there was a fire alarm going off the second night after a fight had broke out in the hallway. I wish I was making this up people. This was an absolute nightmare, and it practically ruined our trip because I tried to tell my husband I wanted to leave after seeing the place, but he refused, so that set a bad vibe for the rest of the stay. At the end of the trip I was so fed up I told my husband I wanted a divorce because he was insensitive about the whole thing. The continental breakfast was ok and consisted of coffee, milk, cereal, and those little frosted donuts, and mini muffins that you get at the grocery store with 6 month expirations on them.
(Individual traveler, booked 1 room), from US flag
11-Nov-2013 Verified Review
2.5 out of 5. Based on 250 guest reviews

Property Description

Minutes from Downtown Cincinnati, this award-winning hotel is perfect for both business and leisure travelers. Conveniently off Interstate 75 and Interstate 71, Exit 180, near the CVG Cincinnati Airport, this Florence, KY hotel is only minutes from major businesses, regional attractions and popular sports venues.Enjoy our freshly appointed guest rooms and our distinctively comforting hospitality that Best Western is known for, while visiting the beautiful tri-state area. Corporate travelers appreciate our proximity to major businesses like Toyota, DHL, Fidelity® Investments, Citigroup, Proctor & Gamble, General Electric, Northern Kentucky University (NKU), Johnson Controls and many more. Nearby popular destinations include the Creation Museum, the Newport Aquarium®, Great American Ballpark, Riverbend, and the Cincinnati Zoo. Ask our friendly staff today about our affordable packages your family will enjoy.Whether for business, leisure, or part of a group/tour, travelers appreciate our location and enjoy a variety of shopping and dining options nearby, while being treated to the hotel's excellent amenities including a 24-hour business center, , 24-hour fitness center, well-appointed guest rooms each fully-equipped with a refrigerator, cable satellite television with HBO® and free high-speed internet access (Wi-Fi & cable). Guests are welcome to a complimentary full breakfast. For the best stay in the Cincinnati/Northern Kentucky tri-state area, you can trust the Best Western Inn Florence.

Details / Other Expenses

Check In: 04:00
Check Out: 11:00
Year of Last Renovation: 2019
Floors: 2
Rooms: 92
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 92
Handicap Rooms: 4
Suites: 1
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Meeting Space: 10 sq. feet
Banquet Space: Holds 10 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
FEMA Approved: Yes
Policies / Expenses
Cancellation:
24 hours for individual and 1 week for group
Nightly Parking: 0.0
Typical Group Deposit: 20%
Total Taxes: 12.36%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Refrigerator
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Voicemail

Airport & Shuttle Information

N.Kentucky/Cincinnati airport(CVG) is only 10 miles from the hotel. A one way taxi cost around 16.00 US dollars.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full hot breakfast, easy access off the interstate.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Complimentary parking. Bus parking available.

Internet / WiFI

Free High-Speed internet.

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Covington Ky, Travelodge Florence, Travelodge of Florence, Travelodge

Hotel Rate Trends at SureStay Hotel by Best Western Florence

Rate fluctuations of SureStay Hotel by Best Western Florence

The graph above is averages of room rates for both group/meeting rates and the lowest online individual rates our rate checker could find at the time the group offer was placed. The most competitive group rate shown is 14.8% in July 2020 and the highest average individual rate is $70 in the month of July 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Hotel by Best Western Florence in a month when rates are lower.

FAQs about SureStay Hotel by Best Western Florence

What time is check in?

Check in time is 04:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Hotel by Best Western Florence have?

There are 92 rooms in the property.

What kind of breakfast is at SureStay Hotel by Best Western Florence?

Full hot breakfast, easy access off the interstate.

What parking is available at SureStay Hotel by Best Western Florence?

Complimentary parking. Bus parking available.

How much does internet cost?

Free High-Speed internet.

Testimonials:

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"Your site made the hotel selection process so easy and convenient - weddings are hectic enough. Thank you so much for your instructions and your follow-up. I really appreciate it!" C.R. - Dallas, TX

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