Holiday Inn Express Hotel & Suites West Chester

1310 Wilmington Pike, West Chester, PA 19382 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
39.905296-75.567291
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 171 guest reviews

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  • Has an indoor pool!
  • Complimentary breakfast is offered
  • The Avg. Group Discount is 8.2%!
  • Gym / Fitness Center Available
  • 75 sleeping rooms in hotel
  • Check out: 11:00 am
  • Group friendly rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Brandywine Battlefield, Brandywine River Museum, Chaddsford Wintery, QVC Studio Park, Winterthur Museum & Gardens, Longwood Gardens, American Helicopter Museum, Hagley Museum, King of Prussia Mall, Philadelphia, Independence Mall, Philadelphia Civic Center

Verified Reviews of Holiday Inn Express Hotel & Suites West Chester

Below are the verified reviews from guests that we have booked recently:
"Unprofessional employees at front desk."
Overall Score3.0/ 5
When I came to check in there was nobody at the front desk,I rang bell several times, called the Hotel number with no response. I waited over 10 minutes before someone appeared. I understand that during a pandemic the staffing is limited but I think there should always be someone at the front desk. I was also disappointed when I wanted coffee for my room( I understand that the rooms are not being cleaned daily due to Covid ) I called the front desk to ask and was told I'd have to wait until the morning until housekeeping arrived, poor customer service.
(Individual traveler, booked 1 room), from US flag
22-Jan-2021 Verified Review, stayed from Sat Jan 16 to Sat Jan 23 2021 at a $75.99 average nightly rate.
"Clean room and pleasant stay."
Overall Score5.0/ 5
Clean room, the free breakfast was great. Staff was friendly and willing to help.
(Individual traveler, booked 1 room), from US flag
19-Oct-2020 Verified Review, stayed from Sat Oct 10 to Sun Oct 11 2020 at a $113.99 average nightly rate.
"Unwanted Excercises!"
Overall Score3.0/ 5
Staff was very nice. The room key was another matter, Three times I had to go to front desk and get they key re set.This was upsetting since my are was on the bay since my entrance was on back side door.
(Individual traveler, booked 1 room), from US flag
11-Oct-2020 Verified Review, stayed from Fri Oct 09 to Sun Oct 11 2020 at a $117.00 average nightly rate.
"Passing Time"
Overall Score5.0/ 5
The stay was very nice and clean and friendly.
(Individual traveler, booked 1 room), from US flag
12-Aug-2019 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2019 at a $135.70 average nightly rate.
"Not happy with your service! No comment on property."
Overall Score4.0/ 5
Never made it there! Had a family emergency. When I called to cancel was told non refundable. So will be charged for nothing. Was never told this. Could barely understand person I talked to. Will never ever use hotel planner again. Also, as member of Holiday Inn reward program, will be contacting them regarding this. I have never ever had this happen and have made many reservations. Stinks!
(Individual traveler, booked 1 room), from US flag
03-Feb-2019 Verified Review, stayed from Sun Feb 03 to Mon Feb 04 2019 at a $77.76 average nightly rate.
"Great Stay!"
Overall Score4.0/ 5
Hotel was very clean and free breakfast was great!
(Individual traveler, booked 1 room), from US flag
05-Jan-2019 Verified Review, stayed from Fri Jan 04 to Sun Jan 06 2019 at a $129.00 average nightly rate.
"Very comfortable and very nice personnel."
Overall Score5.0/ 5
We enjoyed out stay. Very clean and nice and quiet.
(Individual traveler, booked 1 room), from US flag
25-Nov-2018 Verified Review, stayed from Thu Nov 22 to Sat Nov 24 2018 at a $121.41 average nightly rate.
"Our Two Night Stay"
Overall Score3.0/ 5
We were placed in an handicap room at the end of the hall directly across from the laundry/janitorial department. The workers in this department were very loud in the mornings as they engaged in conversation. This made it very difficult to sleep. On our first night, someone ordered food and gave our room number as the place of delivery. We received a knock at our door and was asked if we ordered food. We said that we ate out and did not call out for food. Then we received a call from the front desk of the hotel asking us the same question. Shortly after, there was a loud continuous knock at the door and our doorbell rang outside our door. My wife was alone at that time because I had left to go meet some other family members. She was awakened from her sleep and frightened from all of the knocking and ringing of the doorbell. She asked who was at the door and someone responded, "the police". She got very worried because she thought maybe something had happened to me. The police questioned her and asked her if she ordered food. He also asked her for her name, birth date and phone number. She was being interrogated by the police officer. Shortly, I returned to the hotel and talked to the officer. Much later that same night, there was a power outage. The power went out twice and lasted around two to three minutes each time. This caused my CPAP which is used for sleep apnea to shut down twice. This was not a pleasant experience. On the second day after we returned from my nephew's graduation, we noticed that our room had not been cleaned. It was after 3 and we were asked if we wanted our room cleaned. The janitor said that she had to leave at 4. I told her that she could have cleaned the room any time during the day. So all together, our stay was not pleasant. We will not stay here anymore.
(Individual traveler, booked 1 room), from US flag
09-May-2015 Verified Review
"Very nice hotel!"
Overall Score5.0/ 5
Very clean hotel. Disability accommodations very good. A very nice free breakfast included. Close location to Philadelphia. Would definitely stay here again.
(Individual traveler, booked 1 room), from US flag
12-Apr-2014 Verified Review
4.0 out of 5. Based on 171 guest reviews

Property Description

The Holiday Inn Express & Suites® West Chester hotel is ideally located in the heart of Chester County. This West Chester, PA hotel is minutes from West Chester University of Pennsylvania, Lincoln University, Cheyney University of Pennsylvania, Brandywine Battlefield Park, Brandywine River Museum of American art and Longwood Gardens, the world's premier horticultural display garden. Additional nearby points of interest include Chaddsford Winery, one of the top East Coast wineries; Winterthur Museum & Country Estate mansion and garden tour; QVC Studio Park tour of the world's largest electronic retailer; Devon Horse Show and Country Fair, the country's oldest and largest outdoor multi-breed horse show: and Valley Forge National Historical Park.This Pennsylvania hotel is also close to numerous corporate centers including American Home Products Corporation, Wyeth Pharmaceuticals, Amkor Technology Inc., QVC Network, Siemens Medical Systems, Unisys, Decision One Corporation and Exelon Corporation. A variety of restaurants are located in the surrounding area.Upscale amenities and features include free high-speed Internet access in all rooms, free local calls, free newspaper, and free coffee. Your morning breakfast is full of hot and delicious options, making breakfast at the Holiday Inn Express & Suites West Chester the perfect way to start your day.

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2008
Floors: 3
Rooms: 75
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 64
Handicap Rooms: 4
Suites: 16
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 1225 sq. feet
Banquet Space: Holds 40 people
Policies / Expenses
Cancellation:
individual 4:00 pm day of arrivalgroup 24 hours individual reservations prior to arrivalgroup complete cancellation 2 weeks prior
Nightly Parking: 0
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 7.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Charge for early check out
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Philadelphia International Airporttaxi $40.00

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

A FREE Breakfast!At Holiday Inn Express® hotels, we know more breakfast choices makes for a happier start to the day. That's why we've brought your favorite brands such as Chobani® Greek Yogurt**, Kellogg’s®, and Quaker® to our FREE Express Start™ Breakfast Bar, while keeping your favorite buffet-style classics. Whether you crave a hearty, healthy, protein-packed or on the go breakfast, there's more for you to choose that fits your life.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Group vs. Individual Rates at Holiday Inn Express Hotel & Suites West Chester

Rate fluctuations of Holiday Inn Express Hotel & Suites West Chester

The graph above is trends of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The best group discount displayed is 16.9% in the month of March 2020 and the highest average individual rate is $154 in the month of June 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Hotel & Suites West Chester in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Holiday Inn Express Hotel & Suites West Chester

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Hotel & Suites West Chester.

Feel free to use the Holiday Inn Express Hotel & Suites West Chester meeting space capacities chart below to help in your event planning. Hotel Planner specializes in West Chester event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Radnor/Devon 24 x 26 x 9 625--/40--24241816--/--48----
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Radnor/Devon

This meeting space can easily be devided into 2 rooms, the Devon & Radnor for smaller meetings and to better accommodate your budget. Catering options are available for breakfast or lunch on the day of your meeting.
Room Type:
General Meeting Room
Total Size:
625 Sq. Mi
Dimensions:
24 x 26 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Radnor 24 x 25 x 600 600--/----25101025--/--2525--
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Radnor

Room Type:
General Meeting Room
Total Size:
600 Sq. Mi
Dimensions:
24 x 25 x 600 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available

    FAQs about Holiday Inn Express Hotel & Suites West Chester

    What time is check in?

    Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

    What time is check out?

    Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

    How many rooms does Holiday Inn Express Hotel & Suites West Chester have?

    There are 75 sleeping rooms in the hotel.

    Is there any meeting space at Holiday Inn Express Hotel & Suites West Chester?

    Yes, they have 1 meeting room that can support various table layouts.

    What kind of breakfast is at Holiday Inn Express Hotel & Suites West Chester?

    A FREE Breakfast!At Holiday Inn Express® hotels, we know more breakfast choices makes for a happier start to the day. That's why we've brought your favorite brands such as Chobani® Greek Yogurt**, Kellogg’s®, and Quaker® to our FREE Express Start™ Breakfast Bar, while keeping your favorite buffet-style classics. Whether you crave a hearty, healthy, protein-packed or on the go breakfast, there's more for you to choose that fits your life.

    Is there a gym at Holiday Inn Express Hotel & Suites West Chester?

    Yes, there is a gym/fitness area available on-site at the property.

    Is there a pool at Holiday Inn Express Hotel & Suites West Chester?

    Yes, there is a pool on-site at the property..

    Testimonials:

    Testimonials icon
    "2 of the hotels that sent me bids actually took it upon themselves to call me directly. Which I really appreciated. I wanted to let you know that I think that you offer a wonderful service." L.C. - Charlotte, NC

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