Courtyard by Marriott Winston-Salem Hanes Mall

1600 Westbrook Plaza Dr., Winston Salem, NC 27103 United States (USA) near Exit 189 on I-40 (~0.4mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property
36.069570-80.314100
+1-800-760-7718
Check availability
Very Good
4.0/5

Based on 502 guest reviews

Show Guest Reviews
  • We have an outdoor pool ready for use
  • Avg. Group Discount of 6.2%!
  • Fitness / Gym is on-site
  • 122 rooms in hotel
  • Hotel has 4 floors
  • Hotel has 4 suites
  • Check-in time: 3:00 PM
  • Group booking rating of 10.0/10
  • 4 meeting rooms in hotel

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Wake Forest (6 miles), Winston Salem State (8 miles), NC School of the Arts (7 miles), Reynolda House and Gardens (6 miles), Tanglewood (8 miles), Old Salem (6 miles), Downtown (3 miles), Hanes Mall (1/4 mile) and the BB&T Soccer complex (9 miles).

Verified Reviews of Courtyard by Marriott Winston Salem Hanes Mall

Below are the verified reviews from guests that we have booked recently:
"Construction exterior rooms were small."
Overall Score2.0/ 5
We moved from King to two Queens for more space. Design with TV on left side of bed almost behind another piece of furniture. Poor condition Size of sink outside of the toilet and shower. small.
(Individual traveler, booked 1 room), from US flag
12-Oct-2021 Verified Review, stayed from Thu Oct 07 to Sun Oct 10 2021 at a $154.66 average nightly rate.
"Under construction and it shows."
Overall Score1.0/ 5
Our bed was barely made when we firsr came jnto the room. Rhe microwave on our floor almost ser thr paper cup I put into it on fire. Staff lovely but for what I paid I expecred a Bir more.
(Individual traveler, booked 1 room), from US flag
17-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sat Sep 18 2021 at a $254.99 average nightly rate.
"Ghetto location and construction."
Overall Score2.0/ 5
No front desk clerk at check in, rancid smells, most amenities including fitness center closed for construction. Exposed wiring throughout and ridiculous noise. Avoid at all costs.
(Individual traveler, booked 1 room), from US flag
19-Aug-2021 Verified Review, stayed from Tue Aug 17 to Wed Aug 18 2021 at a $89.20 average nightly rate.
"Unfortunate this time."
Overall Score2.0/ 5
Friendly staff, Arrived with purchasing a bed and sofa bed and first room did not have in first room. Staff was accommodating but next room was very small but room had both. Room was not as clean as I would of hoped and two days in a row I was getting dressed to find a little long skinny bug crawling on white bed. Flushed the first one down toilet on day one so know it was not same one.
(Individual traveler, booked 1 room), from US flag
22-Jun-2021 Verified Review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $131.00 average nightly rate.
"Would highly recommend"
Overall Score5.0/ 5
The staff was gracious, friendly and professional. Our room was beautifully decorated, clean and comfortable as were the common areas in the hotel. We could not have asked for a better experience.
(Individual traveler, booked 1 room), from US flag
18-Oct-2019 Verified Review, stayed from Mon Oct 14 to Wed Oct 16 2019 at a $116.85 average nightly rate.
4.0 out of 5. Based on 502 guest reviews

Property Description

Welcome to the Courtyard by Marriott® Winston-Salem Hanes Mall! Enjoy all that Winston-Salem has to offer, as our hotel is conveniently located to downtown and all area attractions, just off of I-40 and Stratford Road. We are located near the area's most desirable destinations, including Hanes Mall, Forsyth Medical Center and BB&T Soccer Park. Winston-Salem is also home to several universities, including: Wake Forest University, Winston-Salem State University and UNC School of Arts. Our hotel is the perfect combination of both convenience and economical advantage for both business and leisure travelers. Choose from 122 beautifully decorated guest rooms, including 4 suites with sleeper sofas and spacious living and working areas.ROOMS:• Complimentary wireless Internet• In-room hair dryer, iron and ironing board• Large work desk with ergonomic chair• Mini-refrigerator in every room• In-room coffeeFOOD:• The Bistro Café serving Starbucks® coffee,open for breakfast and dinner everyday,with full bar capabilities• The Market®, 24-hour food and snacksEXTRAS:• The Market®, 24-hour food and snacks• Same day laundry valet/dry cleaning (M-F)• Complimentary weekday USA Today®• Touchscreen GoBoard® with localinformation and weather• Marriott Rewards®FACILITIES:• 3 meeting rooms - 1,600 total square feetof meeting space• Outdoor pool• 24-hour business center

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2012
Floors: 4
Rooms: 122
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 122
Handicap Rooms: 6
Rooms with 1 Bed: 73
Rooms with 2 Beds: 49
Suites: 4
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 4 View Spaces
Meeting Space: 3150 sq. feet
Banquet Space: Holds 80 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 4.0 Mi
Lounge/Bar Hours: 5:00PM-10:00PM
Pool Info: Seasonal outdoor pool
Ownership: Apple REIT
Policies / Expenses
Cancellation:
48 hours prior to Day of Arrival
Nightly Parking: $0
Typical Group Deposit: 25%
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.75%
Occupancy Tax: 6.00%
Food and Beverage Tax: 6.75%
Audio Visual Tax: 6.75%
Shipping Handling Fee: 5.00 Per Item
Food and Beverage Service Charge: 22.00%
Avg. Continental Breakfast Cost: 8.00 Per Person
Avg. Plated Breakfast Cost: 12.00 Per Person
Avg. Plated Lunch Cost: 15.00 Per Person
Avg. Buffet Lunch Cost: 18.00 Per Person
Avg. Boxed Lunch Cost: 12.00 Per Person
Avg. Plated Dinner Cost: 19.95 Per Person
Avg. Buffet Dinner Cost: 24.00 Per Person
Morning Break Cost: 10.00 Per Person
Afternoon Break Cost: 8.00 Per Person
Banquet Gallon of Coffee: 30.00 Per Person (Starbucks available)
Banquet Soda: 3.95 Per Person (Per Day)
Banquet Bottled Water: 3.95 Per Person (Per Day)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Laundry facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace
  • TV room
  • Voicemail

Airport & Shuttle Information

25 miles to Piedmont Triad Intl. and 12 miles to Smith Reynolds.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

FOOD:• The Bistro Café serving Starbucks® coffee,open for breakfast and dinner everyday,with full bar capabilities• The Market®, 24-hour food and snacks

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Complimentary parking.

Internet / WiFI

Complimentary wireless Internet in the guest rooms and lobby.

About Courtyard by Marriott

  • Business centered hotel with functional rooms and and a multi-use public area
  • Free Wi-Fi in guestrooms and lobby area
  • Flexible workspaces, soft bedding, and Paul Mitchell products
  • Lobby provides a casual meeting and workspace, business center, and GoBoard® Touchscreens for Info on the Go
  • 24/7 Market offering practical food/beverage options

The Courtyard by Marriott highlights above are subject to change without notice.

Previously known as:
Courtyard by Marriott Hanes Mall, Courtyard Hanes Mall

Hotel Rate Trends at Courtyard by Marriott Winston-Salem Hanes Mall

Rate fluctuations of Courtyard by Marriott Winston-Salem Hanes Mall

The graph above is averages of room rates for both our group quotes and the lowest online individual rates we could find at the time the group bid was entered. The best group deal shown is 28.4% in December 2019 and the highest average individual rate is $216 in the month of August 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Courtyard by Marriott Winston-Salem Hanes Mall in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Courtyard by Marriott Winston-Salem Hanes Mall

Below are the meeting, banquet, conference and event spaces at Courtyard by Marriott Winston-Salem Hanes Mall.

Feel free to use the Courtyard by Marriott Winston-Salem Hanes Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Winston Salem event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Winston-Salem Room 24 x 52 x 8 135080/----605040----/--100----
Close This

Winston-Salem Room

Room Type:
General Meeting Room
Total Size:
1350 Sq. Mi
Dimensions:
24 x 52 x 8 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
8
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
All Food & Beverage must be purchased through hotel catering. Outside Catering allowed for a flat fee of $150.
Photo of Winston-Salem Room
Forsyth Room 15 x 30 x 8 450--/----------10--/--------
Close This

Forsyth Room

Room Type:
Boardroom
Total Size:
450 Sq. Mi
Dimensions:
15 x 30 x 8 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
All Food & Beverage must be purchased through hotel catering. Outside Catering allowed for a flat fee of $150.
Forsyth Room Meeting Space Thumbnail 1
Forsyth Room Meeting Space Thumbnail 2
Photo of Forsyth Room
Winston Room 25 x 25 x 9 675--/40--302520----/--40--40
Close This

Winston Room

Room Type:
General Meeting Room
Total Size:
675 Sq. Mi
Dimensions:
25 x 25 x 9 Ft.
Floor Level:
1
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
All Food & Beverage must be purchased through hotel catering. Outside Catering allowed for a flat fee of $150.
Salem Room 25 x 25 x 0 67540/----302520----/--40----
Close This

Salem Room

Room Type:
General Meeting Room
Total Size:
675 Sq. Mi
Dimensions:
25 x 25 x 0 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
All Food & Beverage must be purchased through hotel catering. Outside Catering allowed for a flat fee of $150.

FAQs about Courtyard by Marriott Winston Salem Hanes Mall

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Courtyard by Marriott Winston Salem Hanes Mall have?

There are 122 rooms in the property.

Is there any meeting space at Courtyard by Marriott Winston Salem Hanes Mall?

Yes, they have 4 meeting rooms that can support various table layouts.

What kind of breakfast is at Courtyard by Marriott Winston Salem Hanes Mall?

FOOD:• The Bistro Café serving Starbucks® coffee,open for breakfast and dinner everyday,with full bar capabilities• The Market®, 24-hour food and snacks

What parking is available at Courtyard by Marriott Winston Salem Hanes Mall?

Complimentary parking.

How much does internet cost?

Complimentary wireless Internet in the guest rooms and lobby.

Can I get a AAA rate at Courtyard by Marriott Winston Salem Hanes Mall?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Hot Deals Membership Card Required Guest Room 1 King or Queen S Sofa Bed

Can I get a Senior or AARP rate at Courtyard by Marriott Winston Salem Hanes Mall?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 Bedroom Suite 1 King Sofa Bed Balcony

Is there a gym at Courtyard by Marriott Winston Salem Hanes Mall?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Courtyard by Marriott Winston Salem Hanes Mall?

Yes, there is a pool on-site at the property. Seasonal outdoor pool.

Testimonials:

Testimonials icon
"Thanks for the feedback. I will definitely use your site in the future. This was my first time setting up a conference for a government agency so I have learned a lot. By having the hotels bid for business or at least advise if they could accommodate was a HUGE time saver. I started by throwing darts at hotels in certain locations and cold calling them before I found your website! I really appreciate yours and the teams help." C.B. - Denver, CO

Find Out More Check Rates