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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 814 guest reviews
- 182 sleeping rooms in hotel
- Hotel has 9 floors
- Check in: 15:00
- Check out: 12:00
- Groups & Meetings rating of 7.3/10
- 2 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Standard Accessible Tub 365 Sqft Standard Mobility Accessible Tub City View Microwave
Non-Smoking
Check Rates2 Queenastandard Accessible 370 Sqft Standard Mobility Accessible with Accessible Tub City
Non-Smoking
Check Rates2 Queenastandard City View 300 Sqft Standard with City View Microwave and Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Standard 300 Sqft Standard with Microwave and Minifridge
Non-Smoking
Check RatesAdvance Saver 1 King Standard Accessible Tub 365 Sqft Standard Mobility Accessible Tub City View Mic
Non-Smoking
Check RatesAdvance Saver 1 King Suite 365 Sqft Suite with Microwave, Minifridge and Sofa Bed
Non-Smoking
Check RatesAdvance Saver 2 Queenastandard Accessible 370 Sqft Standard Mobility Accessible with Accessible Tub
Non-Smoking
Check RatesAdvance Saver 2 Queenastandard City View 300 Sqft Standard with City View Microwave and Minifridge
Non-Smoking
Check RatesAdvance Saver Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each 1 King Sta
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each 1 King Sui
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each 2 Queenast
Non-Smoking
Check RatesDaily Parking Package Package Includes Room Accommodations and Parking For 1 Vehicle Each Standard R
Non-Smoking
Check RatesGovernment Rate 1 King Standard 300 Sqft Standard with Microwave and Minifridge
Non-Smoking
Check RatesGovernment Rate 1 King Standard Accessible Tub 365 Sqft Standard Mobility Accessible Tub City View M
Non-Smoking
Check RatesGovernment Rate 2 Queenastandard Accessible 370 Sqft Standard Mobility Accessible with Accessible Tu
Non-Smoking
Check RatesGovernment Rate 2 Queenastandard City View 300 Sqft Standard with City View Microwave and Minifridge
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Standard
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Suite 36
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queenastandar
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired Standard Room W
Non-Smoking
Check RatesSenior Discount 1 King Standard 300 Sqft Standard with Microwave and Minifridge
Non-Smoking
Check RatesSenior Discount 1 King Standard Accessible Tub 365 Sqft Standard Mobility Accessible Tub City View M
Non-Smoking
Check RatesSenior Discount 1 King Suite 365 Sqft Suite with Microwave, Minifridge and Sofa Bed
Non-Smoking
Check RatesSenior Discount 2 Queenastandard Accessible 370 Sqft Standard Mobility Accessible with Accessible Tu
Non-Smoking
Check RatesSenior Discount 2 Queenastandard City View 300 Sqft Standard with City View Microwave and Minifridge
Non-Smoking
Check RatesSenior Discount Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Typ
Non-Smoking
Check RatesState Govt Military Rate 1 King Standard 300 Sqft Standard with Microwave and Minifridge
Non-Smoking
Check RatesState Govt Military Rate 1 King Standard Accessible Tub 365 Sqft Standard Mobility Accessible Tub Ci
Non-Smoking
Check RatesState Govt Military Rate 2 Queenastandard Accessible 370 Sqft Standard Mobility Accessible with Acce
Non-Smoking
Local Attractions
Rideau Centre (1 kilometers), ByWard Market (1 kilometers), Rideau Canal, National Gallery of Canada (2 kilometers), The Royal Canadian Mint (1 kilometers), Parliment Hill (1 kilometers), Ottawa, Canadian Aviation Museum (8 kilometers)
Map Location of Holiday Inn Exp Stes Downtown East
Verified Reviews of Holiday Inn Express & Suites Ottawa Downtown East
Below are the verified reviews from guests that we have booked recently: "The place was clean, neat and tidy with the basic amenities."
Overall Score3.0/ 5
The HVAC system kicks in with a sound like "thunder" and is much too loud and disturbing for a good night's sleep and definitely needs renovating. The bath drainage was another issue. The website should clearly state that parking is NOT included in the price of the room. The breakfast was plain mediocre.
Quentin M. (Individual traveler, booked 1 room), from 
04-Sep-2021 Verified Review, stayed from Thu Sep 02 to Fri Sep 03 2021 at a C$128.99 average nightly rate. 
"Sardine Parking"
Overall Score3.0/ 5
Room was nice and clean but the parking sucks.
Gerard P. (Individual traveler, booked 1 room), from 
08-Aug-2021 Verified Review, stayed from Wed Aug 04 to Fri Aug 06 2021 at a $100.55 average nightly rate. 
"Great"
Overall Score5.0/ 5
It was pleasant and the staff was helpful.
Khaja A. (Individual traveler, booked 1 room), from
04-Mar-2021 Verified Review, stayed from Mon Mar 01 to Tue Mar 02 2021 at a C$62.99 average nightly rate. "Clean, Comfortable and Amazing Service"
Overall Score5.0/ 5
From the moment we got there the staff was very welcoming and check in was very quick. We asked for late check out and they accommodated that. As it was a business trip for me and Monday morning I was out early and we had to check out at 1pm, my wife and four month old baby checked out and waited for me at the lobby, stuck in my meetings I came back at five and the staff was so accommodating they let her stay in the lobby, checked on them every time. Let them use the facility for coffee or the washrooms I am very pleased with the service and will recommend staying there.
Abdulaleem A. (Individual traveler, booked 1 room), from
20-Nov-2019 Verified Review, stayed from Sun Nov 17 to Mon Nov 18 2019 at a C$85.67 average nightly rate. "Dirty, crowded and noisy."
Overall Score2.0/ 5
Dirty lobby, breakfast area and elevator floors, lack of cleaning staff Crowded lobby and breakfast area. Long wait for crowded elevators Noisy in room A/C unit is large and makes more noise than a freight train Stayed August 5, 2019 with friends and we had two rooms. Both rooms had A/C units that were so loud we were awakened each time the unit cycled on. Newly built hotel with very nice features but was designed to accommodate two floors of guests at the most, not the 8 floors built. No water pressure in shower each morning, resulting in a dribble at best. No place to sit for breakfast. No cleaners to address spilled coffee, fruit juice or overflowing garbage containers. No recycling bins for all single use plastics and paper plates/cups used for breakfast. Appalling.
Todd G. (Group coordinator, booked 2 rooms), from
07-Aug-2019 Verified Review, stayed from Sat Aug 03 to Mon Aug 05 2019 at a C$88.18 average nightly rate. Property Description
Proudly introducing the brand new Holiday Inn Express Downtown Ottawa. Our beautiful hotel is the heart of the Nation's Capital. Conveniently located steps from the Byward Market and many government offices, guests will appreciate our walkable proximity to everything Ottawa has to offer. The Holiday inn Express Downtown Ottawa, is also just 15 km from the Ottawa International Airport (YOW).Corporate guests will find working here a joy since the hotel's location near the Shaw Center enables them to attend meetings effortlessly. They can also host their own events in the 1500-sq-ft conference room and spacious boardroom.Guests can also enjoy a wide range of amenities including: complimentary hot breakfast featuring our signature cinnamon rolls, indoor pool, Fitness Centre, guest laundry, Business Centre and complimentary high-speed Wi-Fi.Holiday Inn Express Downtown Ottawa has everything you need to get out there rested, refreshed and ready for anything. Stay Smart and get ready to be your best.
Details / Other Expenses
| Check In: | 15:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2019 |
| Floors: | 9 |
| Rooms: | 182 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 182 |
| Handicap Rooms: | 19 |
| Rooms with 1 Bed: | 24 |
| Rooms with 2 Beds: | 82 |
| Suites: | 0 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 |
| Meeting Space: | 900 sq. feet |
| Dist. to Food/Bars: | 1.2 Mi |
| Dist. to 24hr Restaurant: | 0.6 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: Indoor Pool max Max Occupancy 15 personOpen 6am to 11pmDue to COVID 19 standards in operation it will be open 9am to 5pm / 1 hour time slots to be reserved at desk until further notice | |
Policies / Expenses
| Cancellation: 90 day prior to arrival -No Penalty30 days prior to arrival deposit processed and non refundable | |
| Nightly Parking: | $18. |
| Typical Group Deposit: | 350.00 |
| Total Taxes: | 17.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| City Tax: | 4.00% |
| GST: Goods and Services Tax: | 13.00 GST % |
| Additional Person Fee: | 10.00 Per Person |
Amenities / Features
- ATM
- Facilities for the disabled
- Ice Maker
- Internet - wireless
Airport & Shuttle Information
Ottawa Macdonald–Cartier International Airport (12 kilometers)
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary breakfast buffet offer from 6:30 AM TO 10:30 AMDue to COVID 19 standards in operations we offer a Grab & Go Breakfast bag until further notice
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Under ground parking $18.00 per night, limited spots available
Internet / WiFI
Complimentry
Cleaning Policies
IHG Way of Clean protocol in place please refer to HIG Global
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
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FAQs about Holiday Inn Express & Suites Ottawa Downtown East
What time is check in?
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Express & Suites Ottawa Downtown East have?
There are 182 sleeping rooms in the hotel.
Is there any meeting space at Holiday Inn Express & Suites Ottawa Downtown East?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Holiday Inn Express & Suites Ottawa Downtown East?
Complimentary breakfast buffet offer from 6:30 AM TO 10:30 AMDue to COVID 19 standards in operations we offer a Grab & Go Breakfast bag until further notice
What parking is available at Holiday Inn Express & Suites Ottawa Downtown East?
Under ground parking $18.00 per night, limited spots available
How much does internet cost?
Complimentry
Can I get a AAA rate at Holiday Inn Express & Suites Ottawa Downtown East?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Holiday Inn Express & Suites Ottawa Downtown East?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Standard 300 Sqft Standard with Microwave and Minifridge
Testimonials:
"Thank you for your help, however - I would have never found such a great deal at this historical hotel without your website's help. You can quote on that - your site is by far and above the most comprehensive and complete hotel planning guide for groups on the internet." M.S. - San Marcos, TX
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