Grand Mercure Auckland

8 Customs St., Auckland 1707 New Zealand (NZL)
4.0 Star Property
-36.844760174.767010
+1-800-760-7718
Accor Launches All Stay Well:: All Stay Well launches with a focus on the care and safety of guests and employees through the prevention of COVID-19. Phase one of the integrated program includes; Stringent new health & safety standards focused on 20 key touchpoints throughout the guest and employee journey, rollout of a new comprehensive, hands-on safety & hygiene training program, and more

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates2 Queen Beds
Non-Smoking
Check RatesConsortia Executive Suite with 1 Kingsize Bed Ocean View
Non-Smoking
Check RatesConsortia Junior Suite 1 King Bed
Non-Smoking
Check RatesConsortia Superior 1 King Bed City Side
Non-Smoking
Check RatesConsortia Superior 1 Queen Bed City Side
Non-Smoking
Check RatesConsortia Superior 2 Queen Beds
Non-Smoking
Check RatesConsortia Superior 2 Queen Beds Ocean View
Non-Smoking
Check RatesConsortia Superior Room with 1 Kingsize Bed Ocean View
Non-Smoking
Check RatesDouble Sea View
Non-Smoking
Check RatesDouble Superior City View
Non-Smoking
Check RatesExecutive Suite with 1 Kingsize Bed Ocean View
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesJunior Suite 1 King Bed
Non-Smoking
Check RatesJunior Suite King Size Bed
Non-Smoking
Check RatesJunior Suite with King Bed
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard Sea View
Non-Smoking
Check RatesStay Longer and Save More Superior 1 King Bed City Side
Non-Smoking
Check RatesStay Longer and Save More Superior 1 Queen Bed City Side
Non-Smoking
Check RatesSummer Time Saver Rate Superior 1 King Bed City Side
Non-Smoking
Check RatesSummer Time Saver Rate Superior 1 Queen Bed City Side
Non-Smoking
Check RatesSummer Time Saver Rate Superior 2 Queen Beds
Non-Smoking
Check RatesSummer Time Saver Rate Superior 2 Queen Beds Ocean View
Non-Smoking
Check RatesSummer Time Saver Rate Superior Room with 1 Kingsize Bed Ocean View
Non-Smoking
Check RatesSuperior 1 King Bed City Side
Non-Smoking
Check RatesSuperior 1 Queen Bed City Side
Non-Smoking
Check RatesSuperior 2 Queen Beds
Non-Smoking
Check RatesSuperior 2 Queen Beds Ocean View
Non-Smoking
Check RatesSuperior King
Non-Smoking
Check RatesSuperior King Room City Side
Non-Smoking
Check RatesSuperior King Room with Ocean View
Non-Smoking
Check RatesSuperior Queen
Non-Smoking
Check RatesSuperior Queen Bed
Non-Smoking
Check RatesSuperior Queen Room City Side
Non-Smoking
Check RatesSuperior Queen Room with 2 Queen Beds
Non-Smoking
Check RatesSuperior Queen Room with Ocean View
Non-Smoking
Check RatesSuperior Room (2 Queen Beds)
Non-Smoking
Check RatesSuperior Room (City Side 1 King Bed)
Non-Smoking
Check RatesSuperior Room (City Side 1 Queen Bed)
Non-Smoking
Check RatesSuperior Room (Ocean View 1 King Bed)
Non-Smoking
Check RatesSuperior Room (Ocean View 2 Queen Beds)
Non-Smoking
Check RatesSuperior Room with 1 King Bed
Non-Smoking
Check RatesSuperior Room with 1 Kingsize Bed Ocean View
Non-Smoking
Check RatesSuperior Room with 2 Queen Beds
Non-Smoking
Check RatesTwin Superior Sea View
Non-Smoking
Check RatesWorldwide Independent Travel Net Executive Suite with 1 Kingsize Bed Ocean View
Non-Smoking
Check RatesWorldwide Independent Travel Net Junior Suite 1 King Bed
Non-Smoking
Check RatesWorldwide Independent Travel Net Superior 1 King Bed City Side
Non-Smoking
Check RatesWorldwide Independent Travel Net Superior 1 Queen Bed City Side
Non-Smoking
Check RatesWorldwide Independent Travel Net Superior 2 Queen Beds
Non-Smoking
Check RatesWorldwide Independent Travel Net Superior 2 Queen Beds Ocean View
Non-Smoking
Check RatesWorldwide Independent Travel Net Superior Room with 1 Kingsize Bed Ocean View
Non-Smoking

Local Attractions

Sky City Casino, Sky Tower, Ferry Terminal, Train Station (Britomart), Shopping, Restaurants/Bars, Nightlife, Auckland Maritime Museum (Voyager), Auckland War Memorial Museum, Auckland Domain, Albert Park, Waterfront

Verified Reviews of Grand Mercure Auckland

Below are the verified reviews from guests that we have booked recently:
"Not a four star experience."
Overall Score2.0/ 5
I was disappointed by the very small room. It was also noisy, the shower didn't drain properly and would overflow out under the shower door if you were in there for more than about a minute. The coffee machine also seemed to be broken. Overall, a poor experience.
(Group coordinator, booked 8 rooms), from NZ flag
13-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sat Oct 12 2019 at a NZ$94.86 average nightly rate.
4.5 out of 5. Based on 658 guest reviews

Property Description

Located in the heart of the Auckland waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city.Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference and event floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.Elegant refurbished guest rooms and suites designed with harmonious textures in botanic shades feature Smart TV's with Bluetooth connectivity, Amiki Manuka honey amenities and complimentary wifi.

Details / Other Expenses

Check In: 14:00
Check Out: 11:00
Year of Last Renovation: 2017
Floors: 13
Rooms: 207
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 207
Handicap Rooms: 2
Rooms with 1 Bed: 169
Rooms with 2 Beds: 38
Suites: 15
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 6000 sq. feet
Banquet Space: Holds 300 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 0600 - late
Pool Info: NA
Policies / Expenses
Cancellation:
a)90 days prior arrival – All rooms may be cancelled with the initial non-refundable deposit of 20% withheld.b) 60 days prior (89-60 days) – 20% of the remaining rooms may be cancelled without penalty. additional cancellation fee= 20% of booked nights.
Nightly Parking: $40
Typical Group Deposit: 10.00
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 15.00 GST %
Parking Fee: 40.00 Per Night
Rooms Wireless Internet Fee: 15.95 Per Day
Rooms Wired Internet Fee: 15.95 Per Day
Avg. Continental Breakfast Cost: 29.00 Per Person
Avg. Plated Lunch Cost: 35.00 Per Person
Avg. Plated Dinner Cost: 65.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Hairdryer available
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Valet Parking

Airport & Shuttle Information

Auckland International Airport, 20km from CBD. Airport Express bus runs 24 hours with a 15-30 minute frequency. Taxis and Shuttle options are available from airport.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast is $35 per person for a full cooked buffet breakfast served in our top-floor Vue restaurant.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

$40 for valet parking

Internet / WiFI

free wifi in conference room and public areas

About Grand Mercure

  • Smoke-free luxury properties
  • Gourmet dining - A blend of Chinese and French cuisine
  • Full-service spa facilities for the ultimate mind and body experience
  • Spacious, comfortable rooms with customized guest toiletries
  • Free airport shuttle service and complimentary Wi-Fi access provided in certain locations

The Grand Mercure highlights above are subject to change without notice.

Previously known as:
Mercure Auckland, Mercure Hotel Auckland

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Meeting Rooms and Banquet Rooms at Grand Mercure Auckland

Below are the meeting, banquet, conference and event spaces at Grand Mercure Auckland.

Feel free to use the Grand Mercure Auckland meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Auckland event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Rangitoto 14 x 7 x 3 10456/7049403540256/--1001501
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Rangitoto

Room Type:
General Meeting Room
Total Size:
1119.4 Sq. Mi
Dimensions:
14 x 7 x 3 M.
Floor Level:
1
Power Outlets:
4
Columns:
0
Windows:
5
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Rangitoto
Browns 14 x 7 x 3 9848/--42302030254/--801001
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Browns

Room Type:
General Meeting Room
Total Size:
1054.9 Sq. Mi
Dimensions:
14 x 7 x 3 M.
Floor Level:
1
Power Outlets:
4
Columns:
1
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Browns
Motutapu 13 x 7 x 3 9148/--42502525--4/--80--100
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Motutapu

Room Type:
General Meeting Room
Total Size:
979.5 Sq. Mi
Dimensions:
13 x 7 x 3 M.
Floor Level:
1
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Motutapu

FAQs about Grand Mercure Auckland

What time is check in?

Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Grand Mercure Auckland have?

There are 207 rooms in the property.

Is there any meeting space at Grand Mercure Auckland?

Yes, they have 3 meeting rooms that can support various table layouts.

What kind of breakfast is at Grand Mercure Auckland?

Breakfast is $35 per person for a full cooked buffet breakfast served in our top-floor Vue restaurant.

What parking is available at Grand Mercure Auckland?

$40 for valet parking

How much does internet cost?

free wifi in conference room and public areas

Can I get a AAA rate at Grand Mercure Auckland?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Grand Mercure Auckland?

Sorry, this hotel does not offer senior hotel discounts at this time.

Testimonials:

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"This service was great and I have narrowed down the choices to two. I did not know this site existed and just stumbled upon it on Google. I will definitely use it in the future." A.W. - Tampa, FL

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