SureStay Hotel by Best Western Jacksonville South

5018 University Blvd. West, Jacksonville, FL 32216 United States (USA) near Exit 345 on I-95 (~0.3mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
30.266796-81.616420
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5

Based on 1451 guest reviews

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  • Free comp. breakfast
  • 81 sleeping rooms in hotel
  • 2 floors in property
  • Check in: 03:00
  • Check out: 11:00
  • Group score of 7.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King
Non-Smoking
Check Rates1 King Bed
Smoking    Non-Smoking
Check Rates1 King Bed Accessible 1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Accessible Room - Free Continental Breakfast, Free WiFi
Non-Smoking
Check Rates1 King Bed Accessible with Free WiFi, Free Continental Breakfast Roll in Shower
Non-Smoking
Check Rates1 King Bed and Complimentary Buffet Breakfast
Smoking    Non-Smoking
Check Rates1 King Bed Flat Screen Television Lounge Chair Microwave and Refrigerator WiFi Full Breakfast
Non-Smoking
Check Rates1 King Bed Flatsc Lngchr Microfridge WiFi Full Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Mobility Accessible Roll in Shower
Non-Smoking
Check Rates1 King Bed Non-Refundable
Non-Smoking
Check Rates1 King Bed Non-Smoking Flatsc Lngchr Microfridge WiFi Full Breakfast
Non-Smoking
Check Rates1 King Bed Non-Smoking Petfrd Flatsc Lngchr Microfridge WiFi Full Breakfast
Non-Smoking
Check Rates1 King Bed Petfrd Flatsc Lngchr Microfridge WiFi Full Breakfast
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave Pet Friendly
Non-Smoking
Check Rates1 King Bed Room - Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Smoking    Non-Smoking
Check Rates1 King Bed with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave AC
Smoking
Check Rates1 or 2 Beds
Non-Smoking
Check Rates1 Queen
Non-Smoking
Check Rates1 Queen Bed
Smoking    Non-Smoking
Check Rates1 Queen Bed and Complimentary Buffet Breakfast
Smoking    Non-Smoking
Check Rates1 Queen Bed Room - Free Continental Breakfast, Free WiFi
Smoking    Non-Smoking
Check Rates1 Queen Bed with Free WiFi, Free Continental Breakfast AC Bathtub Shower
Smoking    Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Queen
Non-Smoking
Check Rates2 Queen Bed Mobility Accessible
Non-Smoking
Check Rates2 Queen Beds
Smoking    Non-Smoking
Check Rates2 Queen Beds Accessible Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds and Complimentary Buffet Breakfast
Smoking    Non-Smoking
Check Rates2 Queen Beds Flat Screen Television Microwave and Refrigerator WiFi Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Flatsc Microfridge WiFi Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Mobility Accessible Bathtub
Non-Smoking
Check Rates2 Queen Beds Non-Refundable
Non-Smoking
Check Rates2 Queen Beds Non-Smoking Flatsc Microfridge WiFi Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Non-Smoking Petfrd Flatsc Microfridge WiFi Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Petfrd Flatsc Microfridge WiFi Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave Pet Friendly
Non-Smoking
Check Rates2 Queen Beds Room - Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Smoking    Non-Smoking
Check Rates2 Queen Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave
Smoking    Non-Smoking
Check Rates5 Off Per Night 1 King Bed Accessible with Free WiFi, Free Continental Breakfast Roll in Shower
Non-Smoking
Check Rates5 Off Per Night 1 King Bed with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave
Non-Smoking
Check Rates5 Off Per Night 1 King Bed with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave AC
Smoking
Check Rates5 Off Per Night 1 Queen Bed with Free WiFi, Free Continental Breakfast AC Bathtub Shower
Smoking    Non-Smoking
Check Rates5 Off Per Night 2 Queen Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave
Smoking    Non-Smoking
Check RatesAccessible 1 King
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Communication Assistance Roll in Shower Lounge Chair Microwave
Non-Smoking
Check RatesAccessible 2 Queen
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Comast Bathtb Microfridge Full Breakfast
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Communication Assistance Bathtub Microwave and Refrigerator F
Non-Smoking
Check RatesAccessible Room with 1 King Bed and Complimentary Buffet Breakfast
Non-Smoking
Check RatesAccessible Room with 1 King Bed Roll in Shower and Complimentary Buffet Breakfast
Non-Smoking
Check RatesAccessible Room with 2 Queen Beds Bathtub and Complimentary Buffet Breakfast
Non-Smoking
Check RatesDouble King Bed Accessible
Non-Smoking
Check RatesEssential Workers Only 1 King Bed Flatsc Lngchr Microfridge WiFi Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 1 King Bed Petfrd Flatsc Lngchr Microfridge WiFi Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds Flatsc Microfridge WiFi Coffee Maker Full Breakfast
Non-Smoking
Check RatesEssential Workers Only 2 Queen Beds Petfrd Flatsc Microfridge WiFi Coffee Maker Full Breakfast
Non-Smoking
Check RatesEssential Workers Only Accessible 2 Queen Mobility Accessible Comast Bathtb Microfridge Full Breakfa
Non-Smoking
Check RatesFor 2 Adult
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesLngchr Microfridge Room with King Bed
Non-Smoking
Check RatesMicrofridge Room with 2 Queen Bed Mobility Accessible
Non-Smoking
Check RatesQuad Room
Non-Smoking
Check RatesSingle
Non-Smoking
Check RatesStandard + Breakfast
Non-Smoking
Check RatesStandard King Accessible Non-Smoking
Non-Smoking
Check RatesSuper 8 Daily Rate 1 King Bed Accessible with Free WiFi, Free Continental Breakfast Roll in Shower
Non-Smoking
Check RatesSuper 8 Daily Rate 1 King Bed with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave
Non-Smoking
Check RatesSuper 8 Daily Rate 1 King Bed with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave AC
Smoking
Check RatesSuper 8 Daily Rate 1 Queen Bed with Free WiFi, Free Continental Breakfast AC Bathtub Shower
Smoking    Non-Smoking
Check RatesSuper 8 Daily Rate 2 Queen Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave
Smoking    Non-Smoking

Local Attractions

The elegant Jacksonville Downtown, home of Jacksonville Jaguars, TIAA bank field stadium is just 10-15 minutes drive from the hotel. Recently developed shopping area, St. John Town Center is just 15 minutes drive from hotel and offers outdoor shopping experiences as well as newly opened dine in and fast food restaurants. Historical city of St. Augustine is just half and hour drive from the hotel via I-95 South. Also the beautiful Jacksonville area beaches are just at 20 minutes drive from the hotel.

Verified Reviews of SureStay Hotel by Best Western Jacksonville South

Below are the verified reviews from guests that we have booked recently:
"Not Good"
Overall Score1.0/ 5
The sheets were not changed from the last guests. I found it discusting.
(Individual traveler, booked 1 room), from US flag
02-Mar-2022 Verified Review, stayed from Sun Feb 27 to Mon Feb 28 2022 at a $99.99 average nightly rate.
"Yuk"
Overall Score2.0/ 5
Awful
(Individual traveler, booked 1 room), from US flag
01-Mar-2022 Verified Review, stayed from Sun Feb 27 to Mon Feb 28 2022 at a $105.99 average nightly rate.
"Reasonably Priced & Clean"
Overall Score3.0/ 5
Clean room. Reasonably priced. Convenient parking right outside the door.
(Individual traveler, booked 1 room), from US flag
01-Feb-2022 Verified Review, stayed from Mon Jan 31 to Tue Feb 01 2022 at a $94.99 average nightly rate.
"Good place to stay."
Overall Score4.0/ 5
We enjoyed our stay and would stay there again.
(Individual traveler, booked 1 room), from US flag
27-Dec-2021 Verified Review, stayed from Tue Dec 21 to Fri Dec 24 2021 at a $71.99 average nightly rate.
"Clean and newly renovated, friendly staff."
Overall Score4.0/ 5
Very clean, newly renovated, great service. Not the best area view, also way overpriced for location. Not sure why it says its a Hotel when it's clearly a remodeled motel.
(Individual traveler, booked 1 room), from US flag
05-Oct-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $131.99 average nightly rate.
"Renovation Completed"
Overall Score4.0/ 5
Very clean room. Newly renovated. Breakfast could be better.
(Individual traveler, booked 1 room), from US flag
11-Aug-2021 Verified Review, stayed from Sun Aug 08 to Mon Aug 09 2021 at a $79.99 average nightly rate.
"Room clean should be advised as an industry area."
Overall Score4.0/ 5
Fair
(Individual traveler, booked 1 room), from US flag
15-Jul-2021 Verified Review, stayed from Wed Jul 14 to Thu Jul 15 2021 at a $79.49 average nightly rate.
"Cold"
Overall Score3.0/ 5
It was okay but I could have checked earlier it was raining and cold yesterday and I couldn't check in.
(Individual traveler, booked 1 room), from US flag
20-Feb-2021 Verified Review, stayed from Tue Feb 16 to Thu Feb 18 2021 at a $61.85 average nightly rate.
"I'd Stay There Again."
Overall Score4.0/ 5
Clean, spacious room with king bed, two night stands, easy chair and hassock, desk, dresser, microwave, refrigerator, coffee maker, telephone, television, box of Kleenex and sufficient towels. The clock alarm did not wake me, but that may have been my fault. Friendly staff, hard working people who cleaned up breakfast area and outside areas. Breakfast with one sweet cereal and one raison bran. Waffles, juices, etc. I reported a chipped sink and two lampshades a little the worse for wear and these were noted by the next staff person who came on duty. I felt safe. I'd stay there again.
(Individual traveler, booked 1 room), from US flag
23-Mar-2015 Verified Review
"My stay was very pleasant"
Overall Score3.0/ 5
The staff was very accommodating and friendly. The evenings were quiet. Very close to all I needed to access during my stay.
(Individual traveler, booked 1 room), from US flag
11-Jun-2014 Verified Review, stayed from Sat May 24 to Mon May 26 2014 at a $49.01 average nightly rate.
"For a mid range hotel, it was very clean."
Overall Score3.0/ 5
My room was as ordered: smoking and WiFi. I was not aware it did not have a pool. That would have better but I survived.
(Individual traveler, booked 1 room), from US flag
02-Jun-2014 Verified Review
3.0 out of 5. Based on 1451 guest reviews

Property Description

Enjoy the largest city in the Sunshine State at our newly renovated SureStay Hotel by Best Western Jacksonville South. We are conveniently located off I-95 and just four miles away from beautiful downtown. Start your morning with a complimentary full hot breakfast. Amenities included in your stay are a 40-inch flat screen TV, free wireless Internet, a tea/coffee maker and many more.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2008
Floors: 2
Rooms: 81
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 81
Handicap Rooms: 5
Rooms with 1 Bed: 23
Rooms with 2 Beds: 58
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 4.0 Mi
Dist. to 24hr Restaurant: 4.0 Mi
Dist. to Nearest Gym: 2.0 Mi
FEMA Approved: Yes
Pool Info:
The hotel does not have a pool.
Policies / Expenses
Cancellation:
Before 48 hours of arrival date.
Nightly Parking: 0
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 6.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Fax available
  • Free local calls
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: ESPN
  • TV Channel: NFL Network
  • TV Channel: Disney Channel
  • TV Channel: Discovery Channel

Airport & Shuttle Information

JAX International Airport is just 20 minutes drive from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full hot breakfast is complimentary to our guests and served from 6 am to 9 am. The full hot breakfast offers selection of hot and cold cereals, croissants, muffins, danish, selection of white or wheat breads, yogurt, scrambled eggs, pork sausage patty, waffles, selection of 100% juices, apple, orange and cranberry as well as hot regular and decaf is brewed and served every morning as well as through out the day in the hotel lobby. The hotel lobby also offers a refreshment beverage.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Parking is free of charge.

Internet / WiFI

WiFi is complimentary and available in the guest rooms as well as public areas.

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

FAQs about SureStay Hotel by Best Western Jacksonville South

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Hotel by Best Western Jacksonville South have?

There are 81 sleeping rooms in the hotel.

What kind of breakfast is at SureStay Hotel by Best Western Jacksonville South?

Full hot breakfast is complimentary to our guests and served from 6 am to 9 am. The full hot breakfast offers selection of hot and cold cereals, croissants, muffins, danish, selection of white or wheat breads, yogurt, scrambled eggs, pork sausage patty, waffles, selection of 100% juices, apple, orange and cranberry as well as hot regular and decaf is brewed and served every morning as well as through out the day in the hotel lobby. The hotel lobby also offers a refreshment beverage.

What parking is available at SureStay Hotel by Best Western Jacksonville South?

Parking is free of charge.

How much does internet cost?

WiFi is complimentary and available in the guest rooms as well as public areas.

Can I get a AAA rate at SureStay Hotel by Best Western Jacksonville South?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Flatsc Lngchr Microfridge WiFi Full Breakfast

Can I get a Senior or AARP rate at SureStay Hotel by Best Western Jacksonville South?

Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Rate - 1 King Bed Accessible with Free WiFi, Free Continental Breakfast Roll in Shower

Testimonials:

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