SureStay Hotel by Best Western Jacksonville South

5018 University Blvd. West, Jacksonville, FL 32216 United States (USA) near Exit 345 on I-95 (~0.3mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
30.266796-81.61642
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.5/5

Based on 372 guest reviews

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  • Free comp. breakfast
  • 81 sleeping rooms in hotel
  • 2 floors in property
  • Check in: 03:00
  • Check out: 11:00
  • Group score of 7.1/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

The elegant Jacksonville Downtown, home of Jacksonville Jaguars, TIAA bank field stadium is just 10-15 minutes drive from the hotel. Recently developed shopping area, St. John Town Center is just 15 minutes drive from hotel and offers outdoor shopping experiences as well as newly opened dine in and fast food restaurants. Historical city of St. Augustine is just half and hour drive from the hotel via I-95 South. Also the beautiful Jacksonville area beaches are just at 20 minutes drive from the hotel.

Verified Reviews of SureStay Hotel by Best Western Jacksonville South

Below are the verified reviews from guests that we have booked recently:
"Cold"
Overall Score3.0/ 5
It was okay but I could have checked earlier it was raining and cold yesterday and I couldn't check in.
(Individual traveler, booked 1 room), from US flag
20-Feb-2021 Verified Review, stayed from Tue Feb 16 to Thu Feb 18 2021 at a $61.85 average nightly rate.
"I'd Stay There Again."
Overall Score4.0/ 5
Clean, spacious room with king bed, two night stands, easy chair and hassock, desk, dresser, microwave, refrigerator, coffee maker, telephone, television, box of Kleenex and sufficient towels. The clock alarm did not wake me, but that may have been my fault. Friendly staff, hard working people who cleaned up breakfast area and outside areas. Breakfast with one sweet cereal and one raison bran. Waffles, juices, etc. I reported a chipped sink and two lampshades a little the worse for wear and these were noted by the next staff person who came on duty. I felt safe. I'd stay there again.
(Individual traveler, booked 1 room), from US flag
23-Mar-2015 Verified Review
"My stay was very pleasant"
Overall Score3.0/ 5
The staff was very accommodating and friendly. The evenings were quiet. Very close to all I needed to access during my stay.
(Individual traveler, booked 1 room), from US flag
11-Jun-2014 Verified Review, stayed from Sat May 24 to Mon May 26 2014 at a $49.01 average nightly rate.
"For a mid range hotel, it was very clean."
Overall Score3.0/ 5
My room was as ordered: smoking and WiFi. I was not aware it did not have a pool. That would have better but I survived.
(Individual traveler, booked 1 room), from US flag
02-Jun-2014 Verified Review
3.5 out of 5. Based on 372 guest reviews

Property Description

Enjoy the largest city in the Sunshine State at our newly renovated SureStay Hotel by Best Western Jacksonville South. We are conveniently located off I-95 and just four miles away from beautiful downtown. Start your morning with a complimentary full hot breakfast. Amenities included in your stay are a 40-inch flat screen TV, free wireless Internet, a tea/coffee maker and many more.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2008
Floors: 2
Rooms: 81
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 81
Handicap Rooms: 5
Rooms with 1 Bed: 23
Rooms with 2 Beds: 58
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 4.0 Mi
Dist. to 24hr Restaurant: 4.0 Mi
Dist. to Nearest Gym: 2.0 Mi
FEMA Approved: Yes
Pool Info:
The hotel does not have a pool.
Policies / Expenses
Cancellation:
Before 48 hours of arrival date.
Nightly Parking: 0
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 6.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Fax available
  • Free local calls
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: ESPN
  • TV Channel: NFL Network
  • TV Channel: Disney Channel
  • TV Channel: Discovery Channel

Airport & Shuttle Information

JAX International Airport is just 20 minutes drive from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full hot breakfast is complimentary to our guests and served from 6 am to 9 am. The full hot breakfast offers selection of hot and cold cereals, croissants, muffins, danish, selection of white or wheat breads, yogurt, scrambled eggs, pork sausage patty, waffles, selection of 100% juices, apple, orange and cranberry as well as hot regular and decaf is brewed and served every morning as well as through out the day in the hotel lobby. The hotel lobby also offers a refreshment beverage.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Parking is free of charge.

Internet / WiFI

WiFi is complimentary and available in the guest rooms as well as public areas.

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

FAQs about SureStay Hotel by Best Western Jacksonville South

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Hotel by Best Western Jacksonville South have?

There are 81 sleeping rooms in the hotel.

What kind of breakfast is at SureStay Hotel by Best Western Jacksonville South?

Full hot breakfast is complimentary to our guests and served from 6 am to 9 am. The full hot breakfast offers selection of hot and cold cereals, croissants, muffins, danish, selection of white or wheat breads, yogurt, scrambled eggs, pork sausage patty, waffles, selection of 100% juices, apple, orange and cranberry as well as hot regular and decaf is brewed and served every morning as well as through out the day in the hotel lobby. The hotel lobby also offers a refreshment beverage.

What parking is available at SureStay Hotel by Best Western Jacksonville South?

Parking is free of charge.

How much does internet cost?

WiFi is complimentary and available in the guest rooms as well as public areas.

Testimonials:

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"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated. I would and will certainly use the site again, and I would certainly recommend it to others." S.J. - Detroit, MI

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