Grand Naniloa Hotel Hilo a Doubletree by Hilton

93 Banyan Dr., Hilo, HI 96720 United States (USA)
View Map Reservations: 1-800-219-2797
4.0 Star Property
19.728481-155.064790
+1-800-219-2797
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Average
3.0/5

Based on 1195 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 23.3%!
  • Gym is available on property
  • 359 rooms in property
  • 12 floors in hotel
  • 20 suites in hotel
  • Check-in: 0400pm
  • Hotel has an eco-friendly policy
  • Groups/Meetings rating of 10.0/10
  • 3 conference rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local attractions

Coconut Island, Hawaii Volcanoes National Park, Historic Hilo Town, Rainbow Falls, Akaka Waterfall, Imiloa Astronomy Center, Mauna Kea Observatory Center, Waipio Valley, Keaukaha Beach, Richardson Beach, Hilo Farmer's Market, Black Sand Beach, Green Sand Beach. KapohoKine Adventures (on-site activity company) that will take guests to their ATV tours, zipline tours, Volcano Tours, Mauna Kea Stargazing, and many others - arrangements and pickup can be made at the resort.

Verified reviews of Grand Naniloa Hotel Hilo a Doubletree by Hilton

Below are the verified reviews from guests that we have booked in recently:
"A active fun filled weekend in Hilo!"
Overall score4.0/ 5
The Naniloa is the best place to stay. Guest rooms are in good condition with beautiful views of Hilo Bay. The Ka Lihikai restaurant is good with moderate pricing for the Kama'aina guest. Valet parking was the only challenge. At checkout the line waiting for their cars was 30 people deep, taking 25 minutes to get our car. Other than that we enjoyed our experience and will return.
(Individual traveller, booked 1 room), from US flag
17-Jun-2025 Verified review, stayed from Fri Jun 13 to Sun Jun 15 2025 at a $221.99 average nightly rate.
"Pleasant Experience"
Overall score5.0/ 5
The room was clean, quiet with adequate bath supplies. When we requested more beverage supply, it was delivered promptly. Staff was friendly but professional. Bonuses … excellent view and great cookies!
(Individual traveller, booked 1 room), from US flag
25-May-2025 Verified review, stayed from Tue May 20 to Fri May 23 2025 at a $270.99 average nightly rate.
"Disappointing"
Overall score3.0/ 5
The hotel claims to be grand however shower drains clog, toiletry fixtures loose, lights crooked, restaurant messing up simple order of food… twice. The food was comped however disappointed that it got to that point.
(Individual traveller, booked 1 room), from US flag
08-Mar-2025 Verified review, stayed from Tue Mar 04 to Wed Mar 05 2025 at a $213.99 average nightly rate.
"Kamaina Rate was too expensive, especially with NO VIEW."
Overall score3.0/ 5
Kamaina Rate was too expensive, friends room was half the price. The renovation is terrible. Can't open the ice box with the bathroom door closed. The bathroom door don't lock. Conditioner bottle was empty. and Still needed to pay resort fees. That should have been with the initial prepaid fees.
(Individual traveller, booked 1 room), from US flag
04-Mar-2025 Verified review, stayed from Fri Feb 28 to Sat Mar 01 2025 at a $185.99 average nightly rate.
"Beautiful Hotel"
Overall score5.0/ 5
Great location and friendly staff.
(Individual traveller, booked 1 room), from US flag
31-Jan-2025 Verified review, stayed from Mon Jan 27 to Tue Jan 28 2025 at a $249.00 average nightly rate.
"Beautiful, elegant and meaningful."
Overall score5.0/ 5
High service levels; great venue and environs; service above and beyond!
(Individual traveller, booked 1 room), from US flag
11-Sep-2024 Verified review, stayed from Sat Sep 07 to Thu Sep 12 2024 at a $211.65 average nightly rate.
"It was okay."
Overall score3.0/ 5
it was okay.
(Individual traveller, booked 1 room), from US flag
03-Jul-2024 Verified review, stayed from Sat Jun 29 to Mon Jul 01 2024 at a $160.29 average nightly rate.
3.0 out of 5. Based on 1195 guest reviews

Property description

Come escape to the Island of Hawai'i at the Home of Hula, the Grand Naniloa Resort - a Doubletree by Hilton. With 379 fully renovated guestrooms, over 12,000 square feet of gorgeous Hilo Bay facing meeting space, & nightly live music both up in the hotel lobby bar and downstairs at the only open-air, oceanfront restaurant in Hilo, Hula Hulas. Hilo & the Big Island are truly a magical place - waterfalls, hiking, boating out on the bay, and tons of exploration to be had. Adventure out during the day, and then come back to the hotel and relax with a cocktail out by the pool or up in our open-air lobby bar.

Green sustainability

We are certified in the Hilton Green Program.

Details / Other expenses

Check-in: 0400pm
Check-out: 1100am
Year of last renovation: 2017
Floors: 12
Rooms: 359
Corridors: All rooms have interior hallways
Non-smoking rooms: 379
Rooms with disabled access: 9
Suites: 20
Room windows: Windows do open
Cleaning frequency: As Needed
Meeting rooms: 3 View spaces
Meeting space: 1114.8 sq. metres
Event space: Holds 380 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: 0.4 km
Dist. to the nearest gym: On-site
Lounge/Bar hours: 10am-10pm
Federal Emergency Management Agency (FEMA) approved: Yes
Pool Info:
Our outdoor pool hours run from sunrise to 10pm.
Policies / Expenses
Cancellation:
Individuals: 72 hours cancellation notice for a deposit refundGroups (over 10 rooms): 30 days cancellation notice for a deposit refund
Nightly parking: comp
Typical group deposit: 25%-50%
Total taxes: 17.96%
Total misc. fees: A$0.00 AUD
(mandatory resort fees/taxes)
Resort/Hotel Fee: 39.00 Per Night (Resort Fee)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Beach access: Close to beach
  • Breakfast in room
  • Bus parking
  • Central location
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Golf course on hotel grounds
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Valet Parking
  • Voicemail

Airport & shuttle information

2 miles from Hilo International AirportDrive time: 5-10 minutes Uber or cab ride is about $15 each way

Is there an airport shuttle? Sorry but no airport shuttle is available.

Breakfast information

We have a full service restaurant on-site. For breakfast we offer continental buffet, full breakfast buffet, and a la carte option all for purchase. If you have a group that you are bringing that would like a breakfast inclusion with the rate we are open to discuss.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Parking information

Valet or self-parking at the Grand Naniloa Resort Golf Course is included in our $39 daily resort fee. Resort fee also includes two rounds of 9 hole golf for two at our golf course, daily snorkeling for two on the Hilo Bay, two daily Big Island Breeze Cocktails, and 20% off of the KapohoKine Evening Volcano Tour.

Internet/Wi-Fi

Complimentary WIFI.

About Doubletree Hotels

  • Delicious warm chocolate chip cookies upon check-in
  • HD TV's
  • Free Wi-Fi in public spaces
  • Premium bath products by Crabtree & Evelyn
  • DoubleTree Fitness Guest Rooms
  • Green-Certified Hotels
  • Eforea Spa offers three customized experiences for any guest
  • Select locations offer Made Markets, serving healthier, fresh made options

The Doubletree Hotels highlights above are subject to change without notice.

Suggested AI generated itinerary

    Day 1

  • Breakfast: Ken's House of Pancakes - Iconic diner serving a wide range of breakfast options, open 24/7. Located 2.3 km from Grand Naniloa Hotel.
  • Lunch: Cafe Pesto Hilo Bay - Offers creative and delicious pizzas and pasta with a local twist, situated 3.5 km away.
  • Dinner: Hilo Bay Cafe - Modern, upscale dining with views of Hilo Bay, offering local and organic dishes. Located 3 km from the hotel.
  • Activity: Rainbow Falls - Stunning waterfall known for rainbow appearances on sunny mornings. Just 3.2 km from the hotel.
  • Day 2

  • Breakfast: Pineapple's Island Fresh Cuisine - Enjoy tropical breakfasts in an open-air setting. Located 3.4 km from Grand Naniloa Hotel.
  • Lunch: Volcano House - Dine with a view of the Halema'uma'u Crater, located inside the Hawaii Volcanoes National Park.
  • Dinner: Sombat's Fresh Thai Cuisine - Authentic Thai dishes made with fresh, local ingredients. Approximately 4 km from the hotel.
  • Activity: Hawaii Volcanoes National Park - Explore the unique volcanic landscapes and trails. About 45 km from the hotel.
  • Day 3

  • Breakfast: Moonstruck Patisserie - European-style bakery offering pastries, coffee, and light breakfast options. 3.6 km from the hotel.
  • Lunch: Big Island Grill - Casual eatery serving hearty local Hawaiian and American comfort food. 3.1 km away.
  • Dinner: Ocean Sushi Deli - Fresh sushi and Japanese dishes in a casual setting. Located 3.2 km from Grand Naniloa Hotel.
  • Activity: Mauna Kea Summit - Adventure to the summit of Mauna Kea for stargazing. Distance is about 56 km from the hotel.

Previously known as:
Grand Naniloa Hotel Hilo, Naniloa Volcanoes Resort, Grand Naniloa Resort, Grand Naniloa Hotel Hilo - a Doubletree by Hilton, Grand Naniloa Hotel Hilo a Hilton Doubletree

Seasonality of Hotel Rates at Grand Naniloa Hotel Hilo a Doubletree by Hilton

Rate fluctuations of Grand Naniloa Hotel Hilo a Doubletree by Hilton

The graph above is seasonality of room rates for both our group prices and the lowest online individual rates we could find at the time the group bid was submitted. The best group/meeting discount shown is 29.0% in June 2026 and the highest average individual rate is $334 in the month of October 2025. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Grand Naniloa Hotel Hilo a Doubletree by Hilton in a month when rates are lower.

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Meeting rooms and event rooms at Grand Naniloa Hotel Hilo a Doubletree by Hilton

Below are the meeting, conference and event spaces at Grand Naniloa Hotel Hilo a Doubletree by Hilton.

Feel free to use the Grand Naniloa Hotel Hilo a Doubletree by Hilton meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Hilo event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
The Historic Crown Room 70 x 65 x 14 4600275/--26819111013211025/--308308250
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The Historic Crown Room

Ocean Front Banquet room perfect for receptions, banquets and parties. Unique polynesian architecture & wood dance floor.
Room type:
Ballroom
Total size:
427.4 Sq. km
Dimensions:
70 x 65 x 14 Ft
Floor level:
Ground level
Power outlets:
6
Columns:
10
Windows:
25+
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
Yes
Is there built in A/V?
No
Amenities available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
The Historic Crown Room Meeting space thumbnail 1
The Historic Crown Room Meeting space thumbnail 2
Photo of The Historic Crown Room
Sandalwood Room 90 x 46 x 12 4200380/--24520010112010126/--400420420
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Sandalwood Room

A popular Ocean Front banquet/meeting room with panoramic views of Hilo Bay and the flourishing Hamakua coastline.
Room type:
General Meeting Room
Total size:
390.2 Sq. km
Dimensions:
90 x 46 x 12 Ft
Floor level:
Ground level
Power outlets:
6
Columns:
6
Windows:
20
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Sandalwood Room Meeting space thumbnail 1
Sandalwood Room Meeting space thumbnail 2
Sandalwood Room Meeting space thumbnail 3
Photo of Sandalwood Room
Palm Lounge 55 x 25 x 10 137540/--4040333933--/--404040
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Palm Lounge

Very popular meeting room wiht ocean views for small groups 10-40 people
Room type:
General Meeting Room
Total size:
127.7 Sq. km
Dimensions:
55 x 25 x 10 Ft
Floor level:
1
Power outlets:
2
Columns:
0
Windows:
3
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Palm Lounge

FAQs about Grand Naniloa Hotel Hilo a Doubletree by Hilton

What time is check in?

Check in time is 0400pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 1100am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Grand Naniloa Hotel Hilo a Doubletree by Hilton have?

There are 359 rooms in the property.

Is there any meeting space at Grand Naniloa Hotel Hilo a Doubletree by Hilton?

Yes, they have 3 meeting rooms that can support various table layouts.

What kind of breakfast is at Grand Naniloa Hotel Hilo a Doubletree by Hilton?

We have a full service restaurant on-site. For breakfast we offer continental buffet, full breakfast buffet, and a la carte option all for purchase. If you have a group that you are bringing that would like a breakfast inclusion with the rate we are open to discuss.

What parking is available at Grand Naniloa Hotel Hilo a Doubletree by Hilton?

Valet or self-parking at the Grand Naniloa Resort Golf Course is included in our $39 daily resort fee. Resort fee also includes two rounds of 9 hole golf for two at our golf course, daily snorkeling for two on the Hilo Bay, two daily Big Island Breeze Cocktails, and 20% off of the KapohoKine Evening Volcano Tour.

How much does internet cost?

Complimentary WIFI.

Is there a gym at Grand Naniloa Hotel Hilo a Doubletree by Hilton?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Grand Naniloa Hotel Hilo a Doubletree by Hilton?

Yes, there is a pool on-site at the property. Our outdoor pool hours run from sunrise to 10pm..

Testimonials:

Testimonials icon
"I have and will continue to recommend your service to my friends and others who are in need of your service. Thank you again for the attentive communications throughout the last three months. It is nice to know that a service like yours takes care of their customers throughout the entire time period of the individual's event." J.W. - Atlanta, GA

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