"Our experience was good but "check in" could have been better."
Overall Score4.0/ 5
We arrived at 4:00 PM, the hotel check in time and our three rooms were not ready. Seems kind of unusual because the hotel wasn't full but we had to wait anyway. Our reservation was for three studio suites with each room having a king bed but they wanted to put us in rooms with a queen bed. Then come some confusion because I had already paid for the rooms about three weeks earlier when I made the reservation. Upon checking, we didn't not get our senior discount or the military discount two of three of us qualified for and was on the reservation, but did not show up at check in. The staff was very attentive and pleasant. no issues there. Would we stay there again, we're kind of neutral on that right now.
15-Dec-2019 Verified Review, stayed from Mon Dec 09 to Thu Dec 12 2019 at a $114.24 average nightly rate.