"two bad things that happened on our visit."
Overall Score1.0/ 5
To start with, when I checked in Friday night the 14th, my granddaughter which is four seen the cookies and wanted one, I got the tongs and napkin that yall provide to get the cookies, the clerk that was behind the counter was helping a person checking in, my grand daughter changed her mind about a cookie so I put the tongs back and threw the napkin away, the clerk behind the counter told me to get the cookie out that I had ouch and throw it away, I told her that I was brought up better than that, that if I would have touch the cookie with my hand I would have throw it away, she was very rude at calling me out like that in front of customers, I could feel my face to red, she was convinced that I touch a cookie, I promise you that I did not touch any cookie with my hands or the tongs, if my grand daughter had not been with me she would have got some ugly words, Sunday morning the 16th me and my grand daughter went down to eat breakfast, when I got her plate fixed she had to go to the bathroom, with her being four she does not go anywhere by her self. I asked a older couple if they would watch her plate why I take her to the bathroom, when we got to men's I checked and no one was in there, when we went to the stall there was shit all over the toilet and floor in front of the toilet, I was very pissed off, I then went and knocked on the ladies door and no one was in there, so I stood there at the door while she went to the first stall and used the bathroom, I stopped at the front desk again and complained to the manager that was working, the room was very nice and food was good, it was just shocking for that place to be new and I had two bad seens, like I told the manager my cousin lives in Chester and we would be coming to visit her once a month and I was looking for a good place to stay with my grand daughter and I knew yall had just opened, it was very surprising that what had occurred.
18-Feb-2020 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2020 at a $96.00 average nightly rate.