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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very good
4.0/5
Based on 365 guest reviews
- Complimentary breakfast is offered
- Gym / Fitness Center Available
- 61 sleeping rooms in hotel
- 3 floors in hotel
- Check in: 03:00
- Check out: 11:00
- Group friendly rating of 7.5/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker, Hairdryer 32
Non-Smoking
Check Rates1 King Bed - Free WiFi, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Flat Screen Television Work Desk Microwave and Refrigerator, Coffee Maker Telephone Full
Non-Smoking
Check Rates1 King Bed Sitting Area Flat Screen Television Work Desk Microwave and Refrigerator Sofa Bed Full Br
Non-Smoking
Check Rates1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeema
Non-Smoking
Check Rates1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave, Minifridge
Non-Smoking
Check Rates1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Co
Non-Smoking
Check Rates2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker, Hairdryer 32
Non-Smoking
Check Rates2 Queen Beds - Free WiFi, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds Flat Screen Television Work Desk Microwave and Refrigerator, Coffee Maker Full Breakfas
Non-Smoking
Check Rates7 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check Rates7 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave, Minifridge
Non-Smoking
Check Rates7 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker, Hairdryer
Non-Smoking
Check RatesAAA 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Hai
Non-Smoking
Check RatesAAA 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Mini
Non-Smoking
Check RatesAAA 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker H
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Full Breakfast, Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check RatesAAA CAA Rate Accessible 1 King Full Breakfast Accessible Communication Assistance
Non-Smoking
Check RatesAAA Member Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Ha
Non-Smoking
Check RatesAAA Member Rate 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Mini
Non-Smoking
Check RatesAAA Member Rate 1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwav
Non-Smoking
Check RatesAAA Member Rate 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesAARP Member Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker H
Non-Smoking
Check RatesAARP Member Rate 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Min
Non-Smoking
Check RatesAARP Member Rate 1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwa
Non-Smoking
Check RatesAARP Member Rate 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesAccessible 1 King Accessible Communication Assistance Roll in Shower Work Desk Microwave and Refrige
Non-Smoking
Check RatesAccessible 1 King Mobacc Comast Bathtb Work Micmin Non-Smoking Full Breakfast
Non-Smoking
Check RatesAccessible 1 King Mobacc Comast Rollsh Work Micmin Non-Smoking Full Breakfast
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Communication Assistance Bathtub Work Desk Microwave and Refri
Non-Smoking
Check RatesCAA 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeema
Non-Smoking
Check RatesCAA 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwa
Non-Smoking
Check RatesCAA 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffee
Non-Smoking
Check RatesCAA Member Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Ha
Non-Smoking
Check RatesCAA Member Rate 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Mini
Non-Smoking
Check RatesCAA Member Rate 1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwav
Non-Smoking
Check RatesCAA Member Rate 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesCorporate Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Hai
Non-Smoking
Check RatesCorporate Rate 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Minif
Non-Smoking
Check RatesCorporate Rate 1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave
Non-Smoking
Check RatesCorporate Rate 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker H
Non-Smoking
Check RatesFlexible Cancellation 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeema
Non-Smoking
Check RatesFlexible Cancellation 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwav
Non-Smoking
Check RatesFlexible Cancellation 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffee
Non-Smoking
Check RatesGovernment Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Ha
Non-Smoking
Check RatesGovernment Rate 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Mini
Non-Smoking
Check RatesGovernment Rate 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 1 King Bed Full Breakfast Sofa Bed Microwave, Refrigerato
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 1 King Bed Full Breakfast, Microwave, Refrigerator, Coffe
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 2 Queen Beds Full Breakfast, Microwave, Refrigerator, Cof
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in Accessible 1 King Full Breakfast Accessible Communication
Non-Smoking
Check RatesJust Drive 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Hairdry
Non-Smoking
Check RatesJust Drive 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Minifridg
Non-Smoking
Check RatesJust Drive 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Haird
Non-Smoking
Check RatesKing Room with Sofa Bed - Free WiFi, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check RatesRomance Package 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Mini
Non-Smoking
Check RatesSenior Discount 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Ha
Non-Smoking
Check RatesSenior Discount 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Mini
Non-Smoking
Check RatesSenior Discount 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker
Non-Smoking
Check RatesSenior Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Hairdr
Non-Smoking
Check RatesSenior Rate 1 King Bed Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Minifrid
Non-Smoking
Check RatesSenior Rate 1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave Mi
Non-Smoking
Check RatesSenior Rate 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Hair
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Sofa Bed Microwave, Refrigerato
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast, Microwave, Refrigerator, Coffe
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast, Microwave, Refrigerator, Cof
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 1 King Full Breakfast Accessible Communication
Non-Smoking
Check RatesState Government Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeema
Non-Smoking
Check RatesState Government Rate 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffee
Non-Smoking
Check RatesStay and Save 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Hair
Non-Smoking
Check RatesStay and Save 1 King Bed Suite Sitting Area Sofa Bed - Free WiFi Free High Speed Internet Microwave
Non-Smoking
Check RatesStay and Save 2 Queen Beds - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Ha
Non-Smoking
Local Attractions
OFF-SITE RECREATIONAL ACTIVITIES Cedar Creek Golf Course, 1.5 mi. Ottumwa Municipal Golf Course, 1.5 mi. Ottumwa Country Club, 1.6 mi. Memorial Park, 3 mi. Greater Ottumwa Park, 4.5 mi. Quincy Place Mall, 4.9 mi. Bridge City Bowl, 5.1 mi. Kohl's Ottumwa, 5.3 mi. Gray Eagle Wildlife Reserve, 5.9 mi. Champion Bowl, 7.2 mi. CEC Ottumwa, 8.5 mi. AREA ATTRACTIONS Wapello County Historical, 3.5 mi. Beach Ottumwa, 4.4 mi. Bridge View Center, 4.4 mi. Ottumwa Job Corps Center, 4.5 mi. Antique Airfield, 14.2 mi. Chief Wapello's Memorial Park, 14.3 mi. American Gothic House, 23.6 mi.
Map & Attractions for SureStay Plus Hotel by Best Western Ottumwa
Verified Reviews of SureStay Plus Hotel by Best Western Ottumwa
Below are the verified reviews from guests that we have booked recently: "Good Hotel"
Overall Score5.0/ 5
Hotel was good.
Yanela G. (Individual traveler, booked 1 room), from 
24-Aug-2022 Verified Review, stayed from Wed Aug 17 to Thu Aug 18 2022 at a $88.99 average nightly rate. 
"Failed to receive room reserved three weeks in advance."
Overall Score1.0/ 5
Will never recommend this hotel Reserved a room in advance with walk in shower for my handicapped husband Checked in and they told us that our room had the walk in shower I requested We got to the room and it did NOT I returned downstairs and was told that the walk in shower room was taken The only thing I could do was suck it up and stay or get a refund and leave We left and got better service down the road.
Linda G. (Individual traveler, booked 1 room), from
10-Jul-2022 Verified Review, stayed from Fri Jul 08 to Sat Jul 09 2022 at a $93.99 average nightly rate. Property Description
Our friendly staff looks forward to your visit to our newly renovation SureStay Plus Hotel by Best Western Ottumwa located in Ottumwa, Iowa. We are a short drive from downtown, numerous corporate offices and Indian Hills Community College.With an indoor pool, cable television with HBO and high-speed wireless Internet among our amenities we are sure you stay will enjoy either a relaxing or productive stay.Make a reservation today, we look forward to your visit!
Details / Other Expenses
| Check In: | 03:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2019 |
| Floors: | 3 |
| Rooms: | 61 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 61 |
| Handicap Rooms: | 3 |
| Rooms with 1 Bed: | 15 |
| Rooms with 2 Beds: | 46 |
| Suites: | 0 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 5.0 Mi |
| Dist. to Nearest Gym: | 5.0 Mi |
| FEMA Approved: | Yes |
| Pool Info: | 8am-10pm |
Policies / Expenses
| Cancellation: 3pm Day of Arrival without penalty. | |
| Nightly Parking: | 0 |
| Total Taxes: | 12.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 5.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Elevator
- Fax available
- Fitness and health center
- Hairdryer available
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Private car parking
- Refrigerator
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
Airport & Shuttle Information
DSM- Des Moines Int'l Airport
Local Shuttle Info: No shuttle
Breakfast Information
Breakfast buffet.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Free parking on-site
Internet / WiFI
Free WiFi
Cleaning Policies
Cleaning in our public areas are done daily for our guests. Best Western We Care procedures are in place.
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV?s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV?s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
Previously known as:
Lexington Inn & Suites, Lexington Inn & Suites Ottumwa
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FAQs about SureStay Plus Hotel by Best Western Ottumwa
What time is check in?
Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Plus Hotel by Best Western Ottumwa have?
There are 61 sleeping rooms in the hotel.
What kind of breakfast is at SureStay Plus Hotel by Best Western Ottumwa?
Breakfast buffet.
What parking is available at SureStay Plus Hotel by Best Western Ottumwa?
Free parking on-site
How much does internet cost?
Free WiFi
Can I get a AAA rate at SureStay Plus Hotel by Best Western Ottumwa?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker Hai
Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Ottumwa?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 1 King Bed - Free WiFi Free High Speed Internet Microwave, Minifridge Coffeemaker H
Is there a gym at SureStay Plus Hotel by Best Western Ottumwa?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"Thank you for your prompt replies :) Your site is great and it really saved me a lot of aggrevation booking rooms for my wedding guests. I have recommended it to others that are looking to group rates." K.B. - Morris, NJ
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