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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean� standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5
Based on 622 guest reviews
- Comp. Breakfast
- 49 rooms in property
- 4 floors in property
- Check-in: 03:00
- Check-out: 11:00
- Group booking rating of 6.9/10
Standard prices by room type for the next 60 days
Room types
Check rates1 King Bed Flat Screen Television Microwave and Refrigerator High Speed Internet Accessible
Non-smoking
Check rates1 King Bed Flat Screen Television Microwave and Refrigerator High Speed Internet Accessible - Free B
Non-smoking
Check rates1 King Bed Flat Screen Television Microwave and Refrigerator High Speed Internet Accessible Continen
Non-smoking
Check rates2 Queen Beds Flat Screen Television Microwave and Refrigerator High Speed Internet A
Non-smoking
Check rates2 Queen Beds Flat Screen Television Microwave and Refrigerator High Speed Internet A Free Breakfast
Non-smoking
Check rates2 Queen Beds Flat Screen Television Microwave and Refrigerator High Speed Internet Accessible Contin
Non-smoking
Check ratesAAA CAA Rate 1 King Bed Continental Breakfast Free WiFi, Microwave, Refrigerator
Non-smoking
Check ratesAAA CAA Rate 2 Queen Beds Continental Breakfast Free WiFi, Microwave, Refrigerator
Non-smoking
Check ratesGovt Military Rate Show Gov ID At Check in 1 King Bed Continental Breakfast Free WiFi, Microwave, Re
Non-smoking
Check ratesGovt Military Rate Show Gov ID At Check in 2 Queen Beds Continental Breakfast Free WiFi, Microwave,
Non-smoking
Check ratesGovt Military Rate Show Gov ID At Check in Accessible 2 Queen Continental Breakfast Accessible
Non-smoking
Check ratesQueen Room with 2 Queen Beds and Bathtub Disability Accessible Single Occupancy
Non-smoking
Check ratesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Free WiFi, Microwave, Re
Non-smoking
Check ratesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Continental Breakfast Free WiFi, Microwave,
Non-smoking
Local attractions
Off-Site Recreational Activities Century 14 Vallejo Theater, 0.7 mi. Gateway Plaza, 1.6 mi. Blue Rock Springs Golf Club, 3.2 mi. Mare Island Golf Club, 6 mi. Area Attractions Solano County Fair Association, 0.8 mi. Six Flags Discovery Kingdom, 1 mi. San Pablo Bay National Wildlife Refuge, 9.3 mi. Nappa Valley, 25 mi.
Map & Landmarks: SureStay Hotel by Best Western Vallejo Napa Valley
Verified reviews of SureStay Hotel by Best Western Vallejo Napa Valley
Below are the verified reviews from guests that we have booked in recently: "Threatening harassing embarrassing unconformable."
Overall score3.0/ 5
Horrible Experience
Denese D. (Individual traveller, booked 1 room), from 
25-May-2021 Verified review, stayed from Sat May 22 to Sun May 23 2021 at a $153.99 average nightly rate. 
"Very bad area, no handicappe access as told."
Overall score1.0/ 5
We called ahead and were advised that handicapped room was avaible. Woman at desk when we arived confirmed. When to room to find no handicapped provisions and room was not up to Best Western standards. Also very poor neighborhood. Were very disapoined in Best Western. All our other stays had been very nice.
Richard M. (Individual traveller, booked 1 room), from
10-Nov-2020 Verified review, stayed from Sat Nov 07 to Sun Nov 08 2020 at a $113.99 average nightly rate. "Clean, Good Customer Service but Elevator not working."
Overall score3.0/ 5
Good Customer Service, clean but elevator not working. Our room was on the third floor.
Nancy V. (Individual traveller, booked 1 room), from
20-Apr-2019 Verified review, stayed from Wed Apr 17 to Thu Apr 18 2019 at a $83.69 average nightly rate. "I liked it here."
Overall score3.0/ 5
Rooms is nice. Customer service is alright. People are not that welcoming but the area is good not to much noise it's pretty quiet. I would definitely come back again.
Shantrina L. (Individual traveller, booked 1 room), from
10-Jan-2019 Verified review, stayed from Sat Jan 05 to Fri Jan 11 2019 at a $54.53 average nightly rate. "WE HAVE NO HOT WATER DURING OUR two DAYS STAY IN THE HOTEL."
Overall score1.0/ 5
THE HOTEL STAFF. THEY DO NOT KNOW WHEN WILL BE THE HOT WATER BE FIXED.
Regina M. (Group coordinator, booked 2 room(s)), from
19-Nov-2018 Verified review, stayed from Fri Nov 16 to Sun Nov 18 2018 at a $89.99 average nightly rate. Property description
The SureStay Hotel by Best Western Vallejo Napa Valley provides their guests with both comfort and convenience. A wide selection of rooms is available to choose from to match your specific needs and desires. Kick back and relax on your superior mattress. You are sure to stay entertained with our 32-inch flat-screen satellite TVs and high-speed Internet access. Need to finish off some work? No problem! Our quality desk and chair will provide you with the concentration needed to do so. You will discover plush towels, complimentary toiletries, and a hairdryer in your spacious private bathroom. Toothpaste, shaving cream, shower caps, and sewing kits are also available on request. Gracious room service staff will drop by your suite during the day to ensure it stays clean and fresh.
Details / Other expenses
| Check-in: | 03:00 |
| Check-out: | 11:00 |
| Year of last renovation: | 2016 |
| Floors: | 4 |
| Rooms: | 49 |
| Corridors: | All rooms have exterior hallways |
| Non-smoking rooms: | 49 |
| Rooms with disabled access: | 2 |
| Suites: | 0 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 0 |
| Dist. to food/bars: | 0.3 Miles |
Policies / Expenses
| Total taxes: | 11.00% |
| Total misc. fees: | �1.65 GBP (mandatory resort fees/taxes) |
Amenities / Features
- Non-smoking rooms
- Telephone - Free local calls
- Air conditioning
- Refrigerator
- Microwave in room
- Alarm clock
- Ironing facilities
- Tea and coffee making facilities
- Hairdryer available
- Complimentary breakfast
- Elevator
- TV Channel: Showtime
- Office or business center
- Fax available
- Private car parking
- Credit card accepted: American Express
- Credit card accepted: Diners Club
- Credit card accepted: Discover
- Credit card accepted: Mastercard/Visa
Airport & shuttle information
San Jose International Airport (68 miles), Oakland International Airport (37 miles), Napa County Airport (8 miles), San Francisco International Airport (44 miles)
Is there an airport shuttle? Sorry but no airport shuttle is available.Breakfast information
Complimentary Continental Breakfast
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.Internet/Wi-Fi
Free Wifi
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV?s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV?s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
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FAQs about SureStay Hotel by Best Western Vallejo Napa Valley
What time is check in?
Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Hotel by Best Western Vallejo Napa Valley have?
There are 49 rooms in the property.
What kind of breakfast is at SureStay Hotel by Best Western Vallejo Napa Valley?
Complimentary Continental Breakfast
How much does internet cost?
Free Wifi
Can I get a AAA rate at SureStay Hotel by Best Western Vallejo Napa Valley?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Continental Breakfast Free WiFi, Microwave, Refrigerator
Can I get a Senior or AARP rate at SureStay Hotel by Best Western Vallejo Napa Valley?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Free WiFi, Microwave, Re
Testimonials:
"Our hotel stay was wonderful. The hotel was very accomodating and well organized. We appreciate all that every one did for us. I have already told other groups about your service and plan on using it again myself." C.V. - Suwannee, FL
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