"Didn't believe reviews and learned the hard way."
Overall Score1.0/ 5
I read reviews about this place and thought it wouldn't be as bad as they had written. Well, to begin they didn't have a microwave in my room as I had paid for a room to have a refrigerator and microwave well I got a mini refrigerator and NO MICROWAVE. No housekeeper to clean or provide new, clean towels. I also booked a room for four adults and didn't get enough towels for each person. When asked the following morning to the guy that was cleaning empty rooms, He stated"We are low on towels and you have to get it from the office, where they are being folded. I got a total of three towels of various sizes which still wasn't enough, we had to use and hang dry for the next shower. From the time we were in the room we didn't get cleaning or trash pick up. I had to empty trash can and still no bag for the trash can. The place is rented to people who use drugs, smoke all day and night. The room didn't have a screen on the window for fresh air to be let in (although it would have been smoke coming into the room) The room didn't have a working heater for cold nights/ mornings and the A/C wasn't working either. There's people parked across the hotel in run down campers and ashes throughout the walkways. Stairs have dry throw up, chips on floors, cigarette buds on floors. If the people around are smoking, talking everyone gets the smoke and hears the entire conversation. I have booked rooms at low rates and didn't experience this type of mess. I would have preferred to pay more than to experience this with my family. The ONLY positive about this hotel is the price, but I see why the price is very low. When I asked the lady in the office about the microwave she stated "Talk to expedia about it, we don't have that type of room"!
Lizzeth A. 02-Apr-2022 Verified Review, stayed from Thu Mar 31 to Sun Apr 03 2022 at a $70.32 average nightly rate.
(Individual traveler, booked 1 room), from