Palmaïa The House of Aïa

Palmaïa - The House of AïA, Paseo Xaman Ha Lote 1 Playacar Fase 2
Paseo Xaman Ha Playacar, Playa Del Carmen 77717 Mexico (MEX)
4 Star Luxury Property
20.6116365 -87.0873442
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  • Has outdoor swimming pool
  • Shuttle from airport available
  • Access to gym on-site
  • Hotel has 314 rooms
  • 5 floors in property
  • 314 suites in property
  • Check in time: 3PM
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 9.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

The Riviera Maya sits on Mexico's south-eastern coast, edged by the striking turquoise waters of the Caribbean Sea. The region is home to white sand beaches, rich coral reefs, lush green jungles, and vast mangrove forests, along with a vast variety of wildlife. Our resort is 15 min from Playa del Carmen downtown, Akumal, Puerto Aventuras; 30 min from Cozumel; 20 min Puerto Morelos, 50 min Tulum and 40 min Cancun Other attractions; Discover The Fifth Avenue, the heart of Playa del Carmen Archeological Zones: Tulum, Coba, Chichen Itza Theme Parks

Property Description

Palmaïa, The House of AïA, invites guests to celebrate the complexity of the Riviera Maya while reconnecting with nature, the sanctity of life, and the true human spirit. In a region dotted with resorts and hotels, Palmaïa stands apart with its location between a pristine white sand beach and cool-water cenotes on the cusp of the undisturbed jungle, and thoughtful programming created for guests to explore and step outside their usual comfort zones.The Architects of Life program, led by the resident Shaman, offers personal growth practices such as cacao ceremonies, yoga, multi vibrational sound healing, meditation, plant ceremonies, and ancient practices. While the Rituals of Sound programfeatures experimental musicians, who transport guests through curated deep beats and deep-fusion electronic music with acoustic overlays.Our groups will find an array of experiences, our resort is a gathering point where your team members can re-energized, step outside their comfort zone and focus on the same goals. Palmaïa offers extraordinary locations for their welcome and farewell dinners, team buildings and sessions.For your dream beach wedding or overdue vowel renewal. The eternal promise of two lives leaping together into the unknown. Rites of romance. Rites of devotion. Rites of love. Celebrations by morning, noon, and long into the night. Whether you dream of a grand celebration or an intimate gathering, we invite you to explore all the possibilities. We humbly devote absolute care to every detail to achieve the most exquisite and sought-after event in the Riviera Maya.For families, Palmaïa has 314 spacious suites - some with bunk-bedding for kids, and operates the only holistic fun children's activities program in hospitality run by certified Waldorf Educators. While on property, guests can dine from a selection of four restaurants along with a rotating food truck, each serving plant-based menus and non-plant-based options.The resort also includes a jungle spa, Atlantis, where ancient ceremonies like the storied Temazcal are included in the menu of services. At Atlantis, one is guided by the Book of the Nine Paths to Health, designed to treat emotions as root causes rather than physical pain. PalmaÏa is a gifting community and provides everything guests need in the cost of a stay, so guests can enjoy unrestricted access without the hassle of exchanging currency.

Green Sustainability

Palmaïa strives to become one of the first carbon neutral resorts by 2021. Solar panels provide electricity throughout Palmaïa. High- efficiency air-conditioning units reduce CO2 emissions by at least 50% compared to other systems and eliminate contaminated warm going back into the ocean. Organic and animal free rooms and amenities. No single use plastic bottles or containers. Every effort made to preserve the Mangrove Jungle during developmentDuring the turtle nesting season (May to October) the resort protects each nest by putting a net around it and placing a signboard for guest’s information. Events at the beach are not allowed after 9 pm during these months.

Details / Other Expenses

Check In: 3PM
Check Out: 12Noon
Year of Last Renovation: 2019
Floors: 5
Rooms: 314
Corridors: All Rooms Have Exterior Hallways
Rooms with 1 Bed: 262
Rooms with 2 Beds: 52
Suites: 314
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Banquet Space: Holds 250 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 8AM - 12Midnight
Pool Info:
The resort offers 4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters, 2 Pool Bars, 2 jacuzzi-style plunge pools blended into the beachfront jungle. Waiter service around the pools and beach. Exclusive sun loungers, integrated shade systems, Balinese sun-beds, and hammocks
Ownership: Caribbean Seaside Corporation N.V.
Policies / Expenses
Nightly Parking: 0
Typical Group Deposit: $1,000 USD
Total Taxes: 19.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 3.00 VAT % Inclusive (Lodging tax included)
VAT: Value Added Tax: 16.00 VAT % Inclusive
Food and Beverage Tax: 16.00 VAT % Inclusive (All Inclusive Plan)
Audio Visual Tax: 16.00 Per Function
Other Tax: 1.50 Per Night (USD 7 Sanitation Tax)

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • All-inclusive resort
  • Baby facilities in room
  • Baggage storage facilities
  • Beach access: Close to beach
  • Beach access: Directly on the beach
  • Breakfast in room
  • Car rental
  • Central location
  • Child facilities
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Jogging path
  • Laundry valet service
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV Channel: HBO
  • TV Channel: Cinemax
  • TV Channel: ESPN
  • TV Channel: Fox Sports
  • TV Channel: Disney Channel
  • TV Channel: Discovery Channel
  • Terrace
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Palmaïa - The House of AïA is located 37 miles from the Cancun International Airport, approximately 40 minutes.Private airport transportation from Cancun International airport (CUN) to Palmaïa is available upon request. While in Playa del Carmen, we can pre-arrange private ground transportation for off-property excursions. Please provide the details of your transportation needs prior to arrival.Local taxis are readily available for local transportation within the Riviera Maya area; our Nomadic Guides (Butlers) are available to schedule taxi services upon request. Car rentals are also available.

Local Shuttle Info: Round-trip transfers between Cancun International Airport and the resort are available. This can be arranged through the resort as per your request, at additional cost.please find below transportation average prices from Cancun International Airport (CUN):Type: SUVTypical Minimum Charge: $90.00, one wayType: Super ShuttleTypical Minimum Charge: $40.00Type: Rental CarTypical Minimum Charge: $50.00Type: TaxiTypical Minimum Charge: $60.00

Breakfast Information

Palmaïa - The House of AÏA offers "THE GIFTING LIFESTYLE", this means we are an "All Inclusive" Resort. Our guests enjoy in one price the following services and amenities:•À la carte breakfast, lunch and dinner •Premium domestic and international beverages •Access to Private Beach and pools •Gym•Chill out lounge with concierge service, snacks, a library and music from 7 a.m. until 9 p.m •Pool and beach services•Wi-Fi •Bikes •Nomadik Guides "Butler Service"•Valet Parking•Concierge Service •Access to the Architects of Life and The Rituals of Sound programs

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

Complimentary valet parking

Internet / WiFI

Complimentary Fibre Optic Wi-Fi throughout the property

FAQs about Palmaïa The House of Aïa

What time is check in?

Check in time is 3PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Palmaïa The House of Aïa have?

There are 314 sleeping rooms in the hotel.

What kind of breakfast is at Palmaïa The House of Aïa?

Palmaïa - The House of AÏA offers "THE GIFTING LIFESTYLE", this means we are an "All Inclusive" Resort. Our guests enjoy in one price the following services and amenities:•À la carte breakfast, lunch and dinner •Premium domestic and international beverages •Access to Private Beach and pools •Gym•Chill out lounge with concierge service, snacks, a library and music from 7 a.m. until 9 p.m •Pool and beach services•Wi-Fi •Bikes •Nomadik Guides "Butler Service"•Valet Parking•Concierge Service •Access to the Architects of Life and The Rituals of Sound programs

What parking is available at Palmaïa The House of Aïa?

Complimentary valet parking

How much does internet cost?

Complimentary Fibre Optic Wi-Fi throughout the property

Is there a gym at Palmaïa The House of Aïa?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Palmaïa The House of Aïa?

Yes, there is a pool on-site at the property. The resort offers 4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters, 2 Pool Bars, 2 jacuzzi-style plunge pools blended into the beachfront jungle. Waiter service around the pools and beach. Exclusive sun loungers, integrated shade systems, Balinese sun-beds, and hammocks.

Testimonials:

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"I haven't found anyother site that allows for planning hotel stays with multiple rooms like yours does. I will definitely use your site in the future to plan group outings." D.D. - Evansville, IA

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