Previous Next
Cleaning Policy: Nowhere is your comfort more important than in the guest room. From the Hilton CleanStay Room Seal to focused disinfection of high-touch areas in the guest room, we?re committed to providing guests with a clean, comfortable space. From social distancing, increased scheduled cleaning of public spaces, and changes to our amenities and services, we?re committed to protecting your wellbeing while using our public spaces. For your comfort, we want your stay to be as undisturbed as possible. Guests are invited to tailor their housekeeping services to their comfort level. To schedule, simply call the front desk. Additional amenities such as linens and toiletries are available upon request, delivered in protective packaging and placed at the guest room door.
Check availability
Very Good
4.0/5
Based on 478 guest reviews
- With an indoor pool!
- Fitness / Gym is on-site
- 112 rooms in hotel
- Hotel has 5 floors
- Check-in time: 4:00PM
- Check-out time: 12:00NOON
- Has environment-friendly policy
- Group friendly rating of 9.4/10
- 7 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed - Free WiFi HDTV with Hidef Channels Refrigerator, Microwave Pod Coffee Brwr
Non-Smoking
Check Rates1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check Rates1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels Refrigerator, Microwave
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower, Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower, Free WiFi HDTV with Hidef Channels Refrigerator, Mic
Non-Smoking
Check Rates2 Queen Beds - Free WiFi HDTV with Hidef Channels Refrigerator, Microwave Pod Coffee Brwr
Non-Smoking
Check Rates2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check Rates2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels Refrigerator, Microwav
Non-Smoking
Check Rates2x Points 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check Rates2x Points 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2x Points 2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesAARP Member Rate 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesAARP Member Savings 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check RatesBreakfast Buffet Included 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channe
Non-Smoking
Check RatesBreakfast Buffet Included 2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Chann
Non-Smoking
Check RatesBreakfast Included 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check RatesDine and Unwind 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check RatesDine and Unwind 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesDine and Unwind 2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesDream Away 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check RatesDream Away 1 King Mobility Accessible with Roll in Shower, Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check RatesDream Away 2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check RatesQueen Room with 2 Queen Beds and Bathtub Disability Accessible Single Occupancy
Non-Smoking
Check RatesRomance Package 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Check RatesRomance Package 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesRomance Package 2 Queen Mobility Accessible with BathTub - Free WiFi HDTV with Hidef Channels
Non-Smoking
Check RatesSenior Savings 1 King Mobility Accessible with BathTub - Free WiFi HDTV with Hi Def Channels
Non-Smoking
Local Attractions
Wynnsong 12 movie theatre, Hanes Mall shopping center, AMF Lanes, Sci-Works, Downtown Children's Museum, Tanglewood, Reynolda House Museum, SECCA, Wake Forest University, Winston-Salem State University, NC School of the Arts, Salem College and Forsyth Technical Community College are all less than 10 minutes away.
Map & Landmarks: Hilton Garden Inn Winston-Salem/Hanes Mall
Verified Reviews of Hilton Garden Inn Winston Salem / Hanes Mall
Below are the verified reviews from guests that we have booked recently: "Lack of hospitality."
Overall Score2.0/ 5
Upon arrival, the first front desk agent I spoke with would not/could not honor the 3pm check in that was on my confirmation. This check in time was strategically planned due to an event I was scheduled to attend at 4pm. Twenty minutes later, the second agent was helpful and friendly and got me checked in, in time to make my event. I was also looking forward to a nice indoor swim and dinner at the hotel after my work event, however, the pool was closed for maintenance and the restaurant ?wasn't serving dinner, due to no staff?. This was especially disappointing, as I had selected the $10 discount on f and b opposed to Hilton honor points, only to not be able to use it. I am a Hilton honors member and used to work for Hilton for five years, which is why I chose this brand. The lack of overall hospitality was very disappointing.
Leslie B. (Individual traveler, booked 1 room), from 
05-Mar-2022 Verified Review, stayed from Fri Mar 04 to Sat Mar 05 2022 at a $105.60 average nightly rate. 
"Very helpful staff and clean place."
Overall Score5.0/ 5
Very helpful staff and clean place.
Kimberly S. (Individual traveler, booked 1 room), from
19-Feb-2022 Verified Review, stayed from Fri Feb 18 to Sun Feb 20 2022 at a $140.74 average nightly rate. "Nice hotel and very nice staff."
Overall Score5.0/ 5
We really enjoyed our stay and the staff was very friendly and helpful.
Scott W. (Individual traveler, booked 1 room), from
04-Apr-2019 Verified Review, stayed from Sat Mar 30 to Mon Apr 01 2019 at a $137.57 average nightly rate. Property Description
The Hilton Garden Inn Winston-Salem/Hanes Mall is a unique blend of history, culture, charm and hospitality that await our guests. Located near I-40, minutes from restaurants, area attractions, landmarks and the largest mall in the southeast - Hanes Mall. Less than one mile from Wal-Mart Supercenter, AMF Winston-Salem Lanes and the AMC Hanes 12 Movie Theatre. Major nearby corporations include Krispy Kreme Headquarters, Reynolds American, HanesBrands, Forsyth Medical Center and Wake Forest University Baptist Medical Center. BB&T Ballpark (Home of the Winston-Salem Dash), Tanglewood Park Golf Course, Winston-Salem State University, Wake Forest University, Salem College, UNC School of the Arts and Forsyth Technical Community College are all less than 15 minutes away.Just to highlight a few amenities that our Hotel offers:?112 guestrooms and 2,200 square feet of meeting space?Complimentary wired and wireless internet access in all guestrooms and meeting space?The Great American Grill serving breakfast and dinner?Room service available during the evenings?Lobby bar open in the evenings?Refrigerator, microwave, Keurig coffee maker in all guestrooms?24-hour complimentary Business Center?42" televisions in all guestrooms?24-hour Pavilion Pantry convenience mart?Complimentary self-parking?Indoor swimming pool?24-hour Fitness Center?Valet and self-laundry services available
Green Sustainability
Clean the World and LightStay.
Details / Other Expenses
| Check In: | 4:00PM |
| Check Out: | 12:00NOON |
| Year of Last Renovation: | 2016 |
| Floors: | 5 |
| Rooms: | 112 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 112 |
| Handicap Rooms: | 8 |
| Rooms with 1 Bed: | 70 |
| Rooms with 2 Beds: | 42 |
| Suites: | 0 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 7 View Spaces |
| Meeting Space: | 6427 sq. feet |
| Banquet Space: | Holds 120 people |
| Dist. to Food/Bars: | 1.0 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Lounge/Bar Hours: | 5PM-9PM |
| FEMA Approved: | Yes |
| Pool Info: Open daily from 5am-11pm, Indoor heated pool | |
| Ownership: | Hotel Ventures, Inc. |
Policies / Expenses
| Cancellation: 48 hours prior to arrival | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 25% or $300 whichever is greater |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 6.00% |
| City Tax: | 0.00% |
| Country Tax: | 0.00% |
| VAT: Value Added Tax: | 0.00 VAT % Inclusive |
| GST: Goods and Services Tax: | 0.00 GST % |
| PST: Provincial Sales Tax: | 0.00 PST % |
| Food and Beverage Tax: | 7.00% |
| Audio Visual Tax: | 7.00% |
| Other Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 0.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Additional Person Fee: | 10.00 Per Person (over 2 people) |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Night |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
| Banquet Labor Fees: | 0.00 Per Hour |
| Avg. Continental Breakfast Cost: | 9.95 Per Person |
| Avg. Plated Breakfast Cost: | 24.95 Per Person |
| Avg. Buffet Breakfast Cost: | 18.95 Per Person |
| Avg. Plated Lunch Cost: | 22.95 Per Person |
| Avg. Buffet Lunch Cost: | 18.95 Per Person |
| Avg. Boxed Lunch Cost: | 14.95 Per Person |
| Avg. Plated Dinner Cost: | 31.95 Per Person |
| Avg. Buffet Dinner Cost: | 32.95 Per Person |
| Morning Break Cost: | 9.95 Per Person |
| Afternoon Break Cost: | 9.95 Per Person |
| Banquet Gallon of Coffee: | 35.00 Per Person |
| Banquet Soda: | 2.50 Per Person |
| Banquet Bottled Water: | 2.50 Per Person |
| Banquet Reception w Hors d'oeuvres: | 24.94% |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: American Express
- Credit card accepted: Discover
- Dinner available
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - ethernet
- Free WiFi Internet
- Jacuzzi
- Jogging path
- Laundry facilities
- Laundry valet service
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Shower
- Swimming pool - indoor
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Voicemail
Airport & Shuttle Information
Piedmomt Triad Interational Airport (PTI), no shuttle available from hotel.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
We offer a hot, cooked to order breakfast. $9.95 per person. American Cuisine.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary self-parking
Internet / WiFI
Complimentary wireless WiFi
Cleaning Policies
Nowhere is your comfort more important than in the guest room. From the Hilton CleanStay Room Seal to focused disinfection of high-touch areas in the guest room, we?re committed to providing guests with a clean, comfortable space. From social distancing, increased scheduled cleaning of public spaces, and changes to our amenities and services, we?re committed to protecting your wellbeing while using our public spaces. For your comfort, we want your stay to be as undisturbed as possible. Guests are invited to tailor their housekeeping services to their comfort level. To schedule, simply call the front desk. Additional amenities such as linens and toiletries are available upon request, delivered in protective packaging and placed at the guest room door.
About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Previously known as:
Hilton Garden Inn Hanes Mall, Hilton Garden Inn Winston Salem / Hanes Mall
You may also be interested in...
Meeting Rooms and Banquet Rooms at Hilton Garden Inn Winston-Salem/Hanes Mall
Below are the meeting, banquet, conference and event spaces at Hilton Garden Inn Winston-Salem/Hanes Mall.
Feel free to use the Hilton Garden Inn Winston-Salem/Hanes Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Winston-Salem event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Piedmont A | 24 x 25 x 10 | 600 | --/40 | 20 | 25 | 24 | 18 | 24 | --/-- | 55 | 40 | -- |
Close This Piedmont ARoom Type: General Meeting Room Total Size: 600 Sq. Mi Dimensions: 24 x 25 x 10 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Piedmont B | 24 x 25 x 10 | 600 | --/40 | 20 | 25 | 24 | 18 | 24 | --/-- | 55 | 40 | -- |
Close This Piedmont BRoom Type: General Meeting Room Total Size: 600 Sq. Mi Dimensions: 24 x 25 x 10 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Piedmont C | 24 x 25 x 10 | 600 | --/40 | 20 | 25 | 24 | 18 | 24 | --/-- | 55 | 40 | -- |
Close This Piedmont CRoom Type: General Meeting Room Total Size: 600 Sq. Mi Dimensions: 24 x 25 x 10 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Piedmont AB | 50 x 24 x 10 | 1200 | --/60 | 30 | 50 | 30 | 24 | 30 | --/-- | 100 | 75 | -- |
Close This Piedmont ABRoom Type: General Meeting Room Total Size: 1200 Sq. Mi Dimensions: 50 x 24 x 10 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Piedmont BC | 50 x 24 x 10 | 1200 | --/60 | 30 | 50 | 30 | 24 | 30 | --/-- | 100 | 75 | -- |
Close This Piedmont BCRoom Type: General Meeting Room Total Size: 1200 Sq. Mi Dimensions: 50 x 24 x 10 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Piedmont Ballroom | 75 x 24 x 10 | 1875 | --/100 | 50 | 80 | 72 | 85 | 72 | --/-- | 120 | 100 | -- |
Close This Piedmont BallroomRoom Type: Ballroom Total Size: 1875 Sq. Mi Dimensions: 75 x 24 x 10 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Boardroom | 16 x 22 x 11 | 352 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This BoardroomRoom Type: General Meeting Room Total Size: 352 Sq. Mi Dimensions: 16 x 22 x 11 Ft. Floor Level: 1 Columns: 0 Windows: 5 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Winston-Salem Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hilton Garden Inn Winston Salem / Hanes Mall
What time is check in?
Check in time is 4:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00NOON based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hilton Garden Inn Winston Salem / Hanes Mall have?
There are 112 rooms in the property.
Is there any meeting space at Hilton Garden Inn Winston Salem / Hanes Mall?
Yes, they have 7 meeting rooms that can support various table layouts.
What kind of breakfast is at Hilton Garden Inn Winston Salem / Hanes Mall?
We offer a hot, cooked to order breakfast. $9.95 per person. American Cuisine.
What parking is available at Hilton Garden Inn Winston Salem / Hanes Mall?
Complimentary self-parking
How much does internet cost?
Complimentary wireless WiFi
Can I get a AAA rate at Hilton Garden Inn Winston Salem / Hanes Mall?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hilton Garden Inn Winston Salem / Hanes Mall?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 1 King Bed - Free WiFi HDTV with Hidef Channels
Is there a gym at Hilton Garden Inn Winston Salem / Hanes Mall?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hilton Garden Inn Winston Salem / Hanes Mall?
Yes, there is a pool on-site at the property. Open daily from 5am-11pm, Indoor heated pool.
Testimonials:
"Thank you for your service! I will book the rooms you found for us and I would definitely use your service again." J.D. - Milwaukee, WI
Find out more Check Rates
Find out more Check Rates