TRU by Hilton Cypress

27204 Us Highway 290, Cypress, TX 77433 United States (USA)
View map Reservations: 1-800-760-7718
2.5 Star property
29.982320-95.724090
+1-800-760-7718
Cleaning Policy: Housekeeping is every 3 days and upon request
Check availability
Very good
4.0/5

Based on 225 guest reviews

Show guest reviews
  • Our hotel comes with an indoor pool
  • Free breakfast available
  • Fitness center on property
  • Hotel has 92 rooms
  • Hotel has 5 floors
  • Check in time: 3:00pm
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates1 King Bed
Non-smoking
Check rates1 King Bed - HDTV, Free WiFi Breakfast Included
Non-smoking
Check rates1 King Bed - HDTV, Free WiFi Breakfast Included Refrigerator
Non-smoking
Check rates1 King Bed Accessible Bathtub Hearing
Non-smoking
Check rates1 King Bed Accessible Hearing
Non-smoking
Check rates1 King Hearing Accessible
Non-smoking
Check rates1 King Hearing Accessible Room
Non-smoking
Check rates1 King Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-smoking
Check rates1 King Hearing Accessible Room Visual Firealarm Door Phone Alert HDTV, Free WiFi Breakfast Included
Non-smoking
Check rates1 King Hearing Accessible Room with Bathtub
Non-smoking
Check rates1 King Hearing Accessible Room with Bathtub Vis Doorbell Alrt and Vis Phone Alrt
Non-smoking
Check rates1 King Hearing Accessible Room with Bathtub Vis Doorbell Alrt and Vis Phone Alrt HDTV, Free WiFi Bre
Non-smoking
Check rates1 King Hearing Accessible Tub
Non-smoking
Check rates2 Queen Beds
Non-smoking
Check rates2 Queen Beds - HDTV, Free WiFi Breakfast Included
Non-smoking
Check rates2 Queen Beds - HDTV, Free WiFi Breakfast Included Refrigerator
Non-smoking
Check rates2x Points 1 King Bed - HDTV, Free WiFi Breakfast Included
Non-smoking
Check rates2x Points 1 King Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-smoking
Check rates2x Points 1 King Hearing Accessible Room with Bathtub Vis Doorbell Alrt and Vis Phone Alrt
Non-smoking
Check rates2x Points 2 Queen Beds - HDTV, Free WiFi Breakfast Included
Non-smoking
Check ratesKing Room Hearing Accessible
Non-smoking
Check ratesRestricted Cxl 1 King Bed - HDTV, Free WiFi Breakfast Included
Non-smoking
Check ratesRestricted Cxl 1 King Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-smoking
Check ratesRestricted Cxl 1 King Hearing Accessible Room with Bathtub Vis Doorbell Alrt and Vis Phone Alrt
Non-smoking
Check ratesRestricted Cxl 2 Queen Beds - HDTV, Free WiFi Breakfast Included
Non-smoking
Check ratesShop Til You Drop Package 1 King Bed - HDTV, Free WiFi Breakfast Included
Non-smoking
Check ratesShop Til You Drop Package 1 King Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-smoking
Check ratesShop Til You Drop Package 1 King Hearing Accessible Room with Bathtub Vis Doorbell Alrt and Vis Phon
Non-smoking
Check ratesShop Til You Drop Package 2 Queen Beds - HDTV, Free WiFi Breakfast Included
Non-smoking

Local attractions

We are conveniently located in Cypress, Texas - Easy Access on and off Hwy 290 at Muesckhe exit. We are only minutes away from Houston Premium Outlet Mall, Memorial Herman Hospital Cypress, Community of Faith, Second Baptist Church Cypress, Buccees. Wedding Venues: Lindsay Lakes, Bridal Oaks, House Estates, Bellezza Ballroom, Prestige Events, Cypress Chateau Sports: Premiere Baseball, Schiel Park, Dyess Park, CFISD Berry Center, Burroughs Park, VFW Cypress Schools: CFISD Schools, Lone Star College, Prairie View A&M University Golf: Blackhorse Golf, Longwood Golf, Houston National Golf, Cypress Lakes Golf Restaurants: Mo's Place, Texas Grill, Gringo's Mexican Restaurant, Cracker Barrell, Murdoc's and lots of great restaurants at Towne Lake Boardwalk

Verified reviews of TRU by Hilton Cypress Houston

Below are the verified reviews from guests that we have booked in recently:
"Awesome Customer Service!"
Overall score5.0/ 5
The staff at this hotel was amazing. Every single employee we encountered did their personal best to please us. The head of housekeeping was absolutely fabulous. I suggest you truly take time to commend this hotel's personnel as they are truly excellent representatives for the Hilton philosophy of providing excellent customer service.
(Individual traveller, booked 1 room), from US flag
10-May-2022 Verified review, stayed from Thu Apr 28 to Mon May 02 2022 at a $89.99 average nightly rate.
Response from management on 19-May-2022:
Thank you so much for taking the time to recognize our staff and hotel. We Tru-ly appreciate it! We hope that you stay with us again should you be in our area in the future!
"Simple hotel, amazing staff, comfortable beds!"
Overall score4.0/ 5
Simple hotel, wonderful staff, comfortable beds.
(Individual traveller, booked 1 room), from US flag
02-May-2022 Verified review, stayed from Fri Apr 29 to Sun May 01 2022 at a $129.99 average nightly rate.
Response from management on 13-May-2022:
Thank you Vicki for your kind words. We are thrilled that you enjoyed your stay with us. We hope that you come visit us soon! Safe Travels, Tru by Hilton Cypress
"Too expensive for what it is."
Overall score2.0/ 5
We flew from SF Bay Area to Houston and stayed here two nights for a wedding nearby at Lindsay Lakes. Room was ridiculously small and no room for our luggage. The floors were filthy dirty; phone had no dial tone and thermostat display was broken. Breakfast was horrible; only the coffee and bananas were edible. We paid too much for this hotel. Will not ever stay at location again, but not going to this part of Texas again anyway. The hotel is very convenient (6 minute drive) to Lindsay Lakes wedding venue though.
(Individual traveller, booked 1 room), from US flag
21-Feb-2022 Verified review, stayed from Sat Feb 19 to Mon Feb 21 2022 at a $82.73 average nightly rate.
"Breakfast"
Overall score4.0/ 5
Needs new breakfast menu. Rubber sausage and fake eggs were horrible. Would have had oatmeal instead but two out three mornings during our stay. .they did not bother to make it.
(Individual traveller, booked 1 room), from US flag
25-Jan-2022 Verified review, stayed from Thu Jan 20 to Sun Jan 23 2022 at a $79.95 average nightly rate.
"Hotel was clean and nice."
Overall score4.0/ 5
The only problem is that they let you bring pets in and when they bark all morning when your trying to sleep it get very aggravating.
(Individual traveller, booked 1 room), from US flag
20-Jun-2021 Verified review, stayed from Fri Jun 18 to Sun Jun 20 2021 at a $105.71 average nightly rate.
"Tight but clean quarters with no frills."
Overall score3.0/ 5
Clean, comfortable but very tight quarters and husband and I had a hard time getting by each other. No closet but just a few knobs to hang clothes on and a few hangers over the mini fridge. We did enjoy the water bottle filler in the lobby, great access to ice and the 24/7 coffee. Also was provided with a fairly nice brown bag breakfast.
(Individual traveller, booked 1 room), from US flag
11-Mar-2021 Verified review, stayed from Fri Mar 05 to Mon Mar 08 2021 at a $72.25 average nightly rate.
"Terrible"
Overall score1.0/ 5
When we arrived with our confirmation, we were told we didn't have a room since we went through a third party even though the funds had already been taken from our account and the confirmation said it was not refundable. After a lot of DIALOG, she finally gave us a room, but let us know she was canceling someone else's reservation. We have not been able to stay at our home for three weeks since the Freeze took place and we lost our well and pipes. So we were looking forward to a good night sleep and hot shower, needless to say, all we got was frustration. We will not be back.
(Individual traveller, booked 1 room), from US flag
09-Mar-2021 Verified review, stayed from Fri Mar 05 to Sun Mar 07 2021 at a $98.99 average nightly rate.
"Nice staff, great location."
Overall score4.0/ 5
Breakfast was not consistent,we got continental sometimes on prepared bags.No protein.
(Individual traveller, booked 1 room), from US flag
13-Jan-2021 Verified review, stayed from Thu Jan 07 to Mon Jan 11 2021 at a $80.75 average nightly rate.
"NO CUSTOMER SUPPORT."
Overall score1.0/ 5
I booked a room with TRU Marriot through the baseball factory website and specifically specified that I needed a room with two beds for my family of four (Not a king size bed). After confirmation I immediately called to check that I had a two bed room and was told that the room that I was slated for had only a king size bed. I requested that they cancel my reservation but was told that the hotel could not do so because it was booked via Priceline. I called the Priceline customer support line but no one answers after about 10 PM. I then wrote an e mail and called them successfully the next morning. I was informed that they had my e mail and that they were looking into my situation and would get back to me. That never happened and a few days later I was billed $ 218.00 for a room that I tried to cancel in a timely manner and never used.
(Individual traveller, booked 1 room), from US flag
20-Nov-2020 Verified review, stayed from Fri Nov 06 to Sun Nov 08 2020 at a $81.99 average nightly rate.
"Great, clean, friendly."
Overall score5.0/ 5
Hotel staff was friendly, helpful and professional. Room was very clean, beds were super comfortable. Great location.
(Individual traveller, booked 1 room), from US flag
10-Nov-2020 Verified review, stayed from Fri Nov 06 to Sun Nov 08 2020 at a $81.99 average nightly rate.
Response from management on 13-May-2022:
Thank you Angela for staying with us! We Tru-ly appreciate your visit and hope that you come back. Safe Travels, Tru by Hilton Cypress
"Customer Service"
Overall score1.0/ 5
I tried to call someone and could not talk to a live person about a cancellation. Never actually got to stay at hotel.
(Individual traveller, booked 1 room), from US flag
07-Nov-2020 Verified review, stayed from Fri Nov 06 to Sat Nov 07 2020 at a $73.99 average nightly rate.
"Reservation for two rooms non existent."
Overall score1.0/ 5
Scheduled hotel stay from this website over a month in advance for a “wedding block of rooms” and booking 2. Arrived to hotel and they said there was no reservation and they were booked. Hotel clerk was VERY rude and condescending. I am even a Hilton Honors member and they acted like we were trash and refused to let me speak to a manager (said no hotel manager on site). I understand this was most likely a 3rd party issue but the way I was treated I will never stay at a Hilton again.
(Group coordinator, booked 2 room(s)), from US flag
11-Oct-2020 Verified review, stayed from Sat Oct 10 to Sun Oct 11 2020 at a $74.99 average nightly rate.
"Taylor made our stay outstanding."
Overall score4.0/ 5
We had issues with our hotel rooms, TV, leaking AC, dirty room, etc. Taylor went above and beyond to make our stay the best possible.
(Individual traveller, booked 1 room), from US flag
03-Oct-2020 Verified review, stayed from Fri Sep 25 to Tue Sep 29 2020 at a $80.75 average nightly rate.
"Just Okay"
Overall score3.0/ 5
The hotel was clean and the rooms as well. It was okay just not a comfy feel. You could hear every sound so we did not sleep that great. The staff that we did see were friendly but when the fire alarm went off at 2:30 am, there was not one staff member around to reassure us that everything was ok. The breakfast was good. I would most likely staff somewhere else.
(Individual traveller, booked 1 room), from US flag
26-Nov-2019 Verified review, stayed from Fri Nov 22 to Sun Nov 24 2019 at a $91.20 average nightly rate.
4.0 out of 5. Based on 225 guest reviews

Property description

Say hello to a brand-new hotel experience from Hilton that's vibrant, affordable and young-at-heart. It's familiar, and it's also unexpected. It's completely unprecedented, it's uniquely Tru. With comfortable beds, work space, and flat screen tvs. Daily Breakfast. Game area, indoor pool, and fitness facility. 24/7 market for grab-and-go food and drinks. Easy access on and off Highway 290. Nearby restaurants and shopping.

Green sustainability

Yes, We have bins for recycle program

Details / Other expenses

Check-in: 3:00pm
Check-out: 12:00pm
Year of last renovation: 2019
Floors: 5
Rooms: 92
Corridors: All rooms have interior hallways
Non-smoking rooms: 92
Rooms with disabled access: 13
Rooms with one bed: 59
Rooms with two beds: 33
Room windows: Windows don't open
Cleaning frequency: As Needed
Dist. to food/bars: 0.3 Miles
Dist. to a 24hr restaurant: 0.3 Miles
Dist. to the nearest gym: On-site
Federal Emergency Management Agency (FEMA) approved: Yes
Pool info: Indoor Pool
Ownership: Aimbridge Hospitality
Policies / Expenses
Cancellation:
48 hours
Nightly parking: 0
Total taxes: 15.00%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 6.00 Per Night
Country Tax: 9.00 Per Night

Amenities / Features


  • Complimentary breakfast
  • Elevator
  • Fitness and health center
  • Hairdryer available
  • Internet - wireless
  • Ironing facilities
  • Non-smoking rooms

Airport & shuttle information

HOUSTON GEORGE BUSH INTERCONT (IAH), HOUSTON WILLIAM P HOBBY ARPT (HOU), WEST HOUSTON ARPT

Local shuttle info: We offer Shuttle service within 5 mile radius

Breakfast information

"Top It" Breakfast is complimentary.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Allow pets up to 50 pounds MAX with a $100 non-refundable pet fee

Parking information

Parking is free in a surface parking lot.

Internet/Wi-Fi

Wi-Fi is complimentary as well as on-line printing in hotel lobby.

Cleaning policies

Housekeeping is every 3 days and upon request

About TRU by Hilton

  • Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.
  • Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.
  • To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.
  • Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.
  • Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.
  • Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.

The TRU by Hilton highlights above are subject to change without notice.

Seasonality and Projections at TRU by Hilton Cypress

Rate fluctuations of TRU by Hilton Cypress

This chart illustrates fluctuations of sleeping room prices for both group/meeting quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The most competitive group or meeting displayed is 26.4% in the month of August 2021 and the highest average individual rate is $162 in the month of March 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at TRU by Hilton Cypress in a month when rates are lower.

FAQs about TRU by Hilton Cypress Houston

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does TRU by Hilton Cypress Houston have?

There are 92 sleeping rooms in the hotel.

What kind of breakfast is at TRU by Hilton Cypress Houston?

"Top It" Breakfast is complimentary.

What parking is available at TRU by Hilton Cypress Houston?

Parking is free in a surface parking lot.

How much does internet cost?

Wi-Fi is complimentary as well as on-line printing in hotel lobby.

Can I get a AAA rate at TRU by Hilton Cypress Houston?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at TRU by Hilton Cypress Houston?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at TRU by Hilton Cypress Houston?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at TRU by Hilton Cypress Houston?

Yes, there is a pool on-site at the property. Indoor Pool.

Testimonials:

Testimonials icon
"This is a wonderful service. I was so overwhelmed with wedding planning that when my friend and I found your service it basically saved me from a meltdown." L.H. - Rock Island, IL

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