CASA MARINA A WALDORF ASTORIA RESORT

1500 Reynolds St., Key West, FL 33040 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Oceanfront Spa or Beach Resort in Monroe County
24.54829 -81.79034
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Very Good
4.0/ 5

Based on 5284 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 14.1%!
  • Gym / Fitness Center Available
  • Hotel has 311 rooms
  • 4 floors in hotel
  • Check out time: 11am
  • Groups/Meetings rating of 10.0/10
  • Hotel has 9 meeting rooms

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Room Types

Check Rates1 Bedroom Suite with Balcony King Bed
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Check Rates1 Bedroom Suite with Balcony King Bed 25usd Rsrt Chg Living Room with Sleeper Sofa
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Check Rates1 Bedroom Suite with Balcony King Bed 25usd Rsrt Chg Living Room with Sleeper Sofa LCD TV Mini Fridg
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Check Rates1 King Bed Walk in Shower
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Check Rates1 King Bed Walk in Shower Bed and Breakfast
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Check Rates1 King Mobility Accessible R in Shower 25usd Resort Charge Bath Robe
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Check Rates1 King Mobility Accessible R in Shower 25usd Resort Charge Bath Robe Mini Fridge LCD TV in Room Safe
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Check Rates2 Double Beds Mobility Accessible R in Shower 25usd Resort Charge Bath Robe
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Check Rates2 Double Beds Mobility Accessible R in Shower 25usd Resort Charge Bath Robe Mini Fridge LCD TV in Ro
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Check Rates2x Points Package Guest Room 2 Double Beds 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge
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Check Rates2x Points Package Guest Room King Bed 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge
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Check Rates2x Points Package Historic Flagler Bldg Ocean View King Bed 25usd Rsrt Chg LCD TV Bathrobe Mini Frid
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Check Rates2x Points Package Ocean Pool View Suite with Balcony 25usd Rsrt Chg Living Room with Sofa Bed
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Check Rates2x Points Package Ocean View with Balcony King Bed 25usd Rsrt Chg Furnished Balcony LCD TV
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Check RatesDouble 2 Double Beds Accessible Room Only
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Check RatesDouble 2 Double Beds Balcony Room Ocean View Room Only
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Check RatesDouble 2 Double Beds Room Only
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Check RatesDouble Accessible King Size Bed Room Only
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Check RatesDouble Balcony Room King Size Bed Ocean View Room Only
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Check RatesDouble Guest Room Room Only
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Check RatesDouble King Size Bed Ocean View Room Only
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Check RatesDouble Resort Tropical View Room Only
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Check RatesDouble Sea View Room Only
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Check RatesDouble Standard Room Only
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Check RatesFlagler Ocean Vista King
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Check RatesFlagler Ocean Vista King Bed and Breakfast!
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Check RatesFlagler Ocean Vista King Best Of Waldorf
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Check RatesGrand Ocean View with Terrace King Bed
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Check RatesGrand Ocean View with Terrace King Bed 25usd Rsrt Chg Hardwood Flrs Lcdtv Fridge
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Check RatesGrand Ocean View with Terrace King Bed 25usd Rsrt Chg Hardwood Flrs Lcdtv Fridge Bathrobes Ipod Dock
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Check RatesGrand Ocean Vista King
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Check RatesGrand Ocean Vista King Bed and Breakfast!
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Check RatesGrand Ocean Vista King Best Of Waldorf
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Check RatesGuest Room 2 Double Beds
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Check RatesGuest Room 2 Double Beds 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge
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Check RatesGuest Room 2 Double Beds 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge Ipod Docking Station in Room Saf
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Check RatesGuest Room King Bed
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Check RatesGuest Room King Bed 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge
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Check RatesGuest Room King Bed 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge Ipod Docking Station in Room Safe Des
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Check RatesHistoric Flagler Bldg Ocean View King Bed
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Check RatesHistoric Flagler Bldg Ocean View King Bed 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge
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Check RatesHistoric Flagler Bldg Ocean View King Bed 25usd Rsrt Chg LCD TV Bathrobe Mini Fridge Picture Window
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Check RatesLanai 1 King 1 Bedroom Ocean Vista
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Check RatesLanai 1 King 1 Bedroom Ocean Vista Bed and Breakfast!
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Check RatesLanai 1 King Bed Ocean Vista
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Check RatesLanai 1 King Bed Ocean Vista Bed and Breakfast!
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Check RatesLanai 2 Double Beds Ocean Vista
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Check RatesLanai 2 Double Beds Ocean Vista Bed and Breakfast!
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Check RatesOcean Front Suite with Balcony King Bed
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Check RatesOcean Pool View Suite with Balcony
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Check RatesOcean Pool View Suite with Balcony 25usd Rsrt Chg Living Room with Sofa Bed
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Check RatesOcean Pool View Suite with Balcony 25usd Rsrt Chg Living Room with Sofa Bed LCD TV Mini Fridge Bathr
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Check RatesOcean View 2 Bedroom Loft Suite with Balcony
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Check RatesOcean View 2 Bedroom Loft Suite with Balcony 25usd Rsrt Chg Living Room with Sofa Bed King Loft
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Check RatesOcean View 2 Bedroom Loft Suite with Balcony 25usd Rsrt Chg Living Room with Sofa Bed King Loft 2 Ba
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Check RatesOcean View Suite with Lanai Patio
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Check RatesOcean View Suite with Lanai Patio 25usd Rsrt Chg Living Room with Sofa Bed
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Check RatesOcean View Suite with Lanai Patio 25usd Rsrt Chg Living Room with Sofa Bed LCD TV Mini Fridge Bathro
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Check RatesOcean View with Balcony 2 Double Beds
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Check RatesOcean View with Balcony 2 Double Beds 25usd Rsrt Chg Furnished Balcony LCD TV
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Check RatesOcean View with Balcony 2 Double Beds 25usd Rsrt Chg Furnished Balcony LCD TV Mini Fridge Bathrobes
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Check RatesOcean View with Balcony King Bed
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Check RatesOcean View with Balcony King Bed 25usd Rsrt Chg Furnished Balcony LCD TV
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Check RatesOcean View with Balcony King Bed 25usd Rsrt Chg Furnished Balcony LCD TV Mini Fridge Bathrobes Ipod
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Check RatesOcean View with Lanai 2 Double Beds
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Check RatesOcean View with Lanai 2 Double Beds 25usd Rsrt Chg Furnished Lanai Patio LCD TV
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Check RatesOcean View with Lanai 2 Double Beds 25usd Rsrt Chg Furnished Lanai Patio LCD TV Mini Fridge Bathrobe
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Check RatesOcean View with Lanai King Bed
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Check RatesOcean View with Lanai King Bed 25usd Rsrt Chg Furnished Lanai Patio LCD TV
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Check RatesOcean View with Lanai King Bed 25usd Rsrt Chg Furnished Lanai Patio LCD TV Mini Fridge Bathrobes Ipo
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Check RatesOcean Vista 1 Bedroom Suite
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Check RatesOcean Vista 1 Bedroom Suite Bed and Breakfast!
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Check RatesOcean Vista 1 Bedroom Suite Best Of Waldorf
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Check RatesOcean Vista 2 Bedroom Suite
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Check RatesOcean Vista 2 Bedroom Suite Bed and Breakfast!
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Check RatesOcean Vista 2 Bedroom Suite Best Of Waldorf
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Check RatesOcean Vista King
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Check RatesOcean Vista King Bed and Breakfast!
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Check RatesOcean Vista King Best Of Waldorf
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Check RatesOceanfront Suite with Balcony King Bed 25usd Rsrt Chg Living Room with Sofa Bed
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Check RatesOceanfront Suite with Balcony King Bed 25usd Rsrt Chg Living Room with Sofa Bed LCD TV Mini Fridge B
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Check RatesSuite 1 Bedroom 1 King Size Bed Ocean View Room Only
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Check RatesSuite 1 Bedroom King Size Bed Room Only
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Check RatesSuite 1 Bedroom Room Only
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Check RatesSuite 1 Bedroom Stanza Con Balcone 1 King Size Bed Room Only
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Check RatesSuite Balcony Room 2 Beds 1 King Size Bed Room Only
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Check RatesSuite Ocean Front
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Check RatesSuite Ocean Front Bed and Breakfast!
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Check RatesTraditional 1 Bedroom Suite
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Check RatesTraditional 1 Bedroom Suite Bed and Breakfast!
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Check RatesTraditional 1 Bedroom Suite Best Of Waldorf
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Check RatesTraditional Double
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Check RatesTraditional Double Bed and Breakfast!
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Check RatesTraditional Double Best Of Waldorf
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Check RatesTraditional King
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Check RatesTraditional King Bed and Breakfast!
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Check RatesTraditional King Best Of Waldorf
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Local Attractions

Within only three miles of our peaceful resort are renowned local attractions including the shopping, dining and nightlife of pulsating Duval Street; Southernmost Point U.S.A. monument, historical Ernest Hemingway Home & Museum, exhilarating Mallory Squar

Verified Reviews of Casa Marina a Waldorf Astoria Resort

Below are the verified reviews from guests that we have booked recently:
"Less Than Favorable"
Overall Score3.0/ 5
The property needs to be upgraded. Very disappointed with the rooms and amenities for a Waldorf property. Meeting room was on a guest floor between rooms and guests were obviously annoyed that the meeting started at 8 am on a Saturday. Many of the people in party were Diamond Hilton members which was basically ignored. No upgrades, no breakfast, very minimal discount (10% on a massage.) The one thing it has is the beautiful outside property. Pool, ocean and marina very convenient and lovely. Although our group really liked Key West as a destination, we will be looking at other properties to compare.
(Group coordinator, booked 12 rooms), from US flag
19-May-2015 Verified Review, stayed from Fri May 15 to Mon May 18 2015 at a $309.00 group rate.

Summary of Verified Reviews

Good to know

  • Pleasant hotel grounds

    “Grounds are gorgeous” “Clean, beautiful grounds”

  • Poor bathroom

    “Toilet was very noisy” “Shower room was particularly poky”

  • Small rooms

    “Hotel room is small” “Bathrooms too small”

  • Dirty room

    “Stained cushions” “Stained sofas”

Review highlights

Location

88/100
407 reviews

Great location. Central location, near good restaurants and bars, and the beach. Not great access by car, with bad parking. Great sightseeing, excursions and relatively good shopping nearby. Expensive parking.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Pool

79/100
228 reviews

Great but dirty pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Beach

76/100
318 reviews

Awesome beach and beach sports. Beach cleanliness is ok.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Service

73/100
643 reviews

Poorly-managed hotel with bad housekeeping, but friendly service. Reception is OK, but service is unprofessional with especially bad restaurant service. Good service at bar and pool. Room service is poor.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Breakfast

72/100
138 reviews

Tasty , yet expensive breakfasts.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Vibe

52/100
225 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Hotel is relatively luxurious. Awesome for a beach holiday. Good resort hotel. Luxury hotel.

“Resort was personable and helpful” “Beautiful old setting” “Stylish reception area”

Comfort

51/100
253 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms and bathrooms with shoddy A/C.

“Relaxing, quiet trip” “Large private balcony” “Bed sheets super clean”

Cleanliness

50/100
178 reviews

Moderately clean hotel facilities. Dirty rooms, bathrooms, and pool area.

“Bed sheets super clean” “Stained cushions” “Stained sofas”

Room

48/100
616 reviews

Rooms cramped, untidy, and badly-maintained. Old rooms with bad furniture and A/C, but wonderful views. Small rooms and dirty bathrooms. Beds and balcony are alright. Acceptable minibar.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

32/100
264 reviews

Poor value for money. Bar and restaurant are expensive. Expensive breakfast. Internet is affordable.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

WiFi

17/100
42 reviews

WiFi isn't great although it's reasonably priced.

“Internet was broken” “Internet service terrible” “No wifi signal in the room”

Ranked top 60% by couples, with a score of 81

Good to know

  • Good beach sports

    “Exclusive sailing trips” “Water sport activities available”

  • Unpleasant entrance area

    “Lobby bar was not open” “Elevator was broken”

  • Expensive parking

    “Charge me for valet parking” “Charged us for self parking”

  • Bad furniture

    “Old layout” “Stained sofas”

Review highlights

Location

85/100
95 reviews

Excellent location close to the beach. Expensive, terrible parking.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Beach

78/100
73 reviews

Awesome beach and beach sports. Beach cleanliness is ok.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Pool

74/100
56 reviews

Great pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Breakfast

73/100
28 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Service

70/100
159 reviews

Unprofessional service with mediocre reception and bad housekeeping. Good and friendly pool/beach service.

“Bell staff and wait staff was very inattentive” “Rude front desk girl” “Rude staff”

Bar

64/100
21 reviews

Alright but overpriced bar.

“Free champagne” “Dirty wine glasses” “Perfect dinner and drink”

Cleanliness

56/100
45 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Grass all cleaned” “Bed sheets super clean” “Shower tiles were molded”

Vibe

52/100
54 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Stylish Hotel.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Comfort

49/100
70 reviews

Uncomfortable, small rooms and bathrooms. Okay beds and quiet enough rooms.

“No active ventilation system” “Cramped space” “A/c did not work”

Room

49/100
155 reviews

Old, run-down, tiny rooms with bad furniture. Acceptable beds, balconies, and cleanliness. Small rooms and dirty bathrooms. Great view.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

33/100
66 reviews

Poor value for money. Bar and restaurant are expensive.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

WiFi

15/100
15 reviews

Bad internet service.

“Internet was broken” “Internet service terrible” “No wifi signal in the room”

Ranked top 47% by families, with a score of 79

Good to know

  • No good fish & seafood

    “Rotten seaweed” “Smelly seaweed”

  • Expensive restaurant

    “Cost of the buffet was definitely pricey” “Food was good but expensive”

  • Tasty breakfast

    “Included the breakfast buffet” “Morning breakfast buffet was wonderful”

  • Hotel is outdated

    “So don't expect brand new everything” “Old side of the hotel”

Review highlights

Location

87/100
69 reviews

Great location near the beach, but subpar parking.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Pool

78/100
31 reviews

Great but dirty pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Amenities

77/100
43 reviews

Good amenities and hotel building is acceptable.

“Facilities and staff were excellent” “Hotel facilities were excellent” “Grounds are gorgeous”

Beach

73/100
49 reviews

Beautiful beach. Beach is dirty.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Service

73/100
87 reviews

Good and friendly pool/beach service. Reception is reasonable, although service isn't very professional.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Breakfast

72/100
28 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Food

68/100
40 reviews

Great menu with good food, but parking is expensive. No good fish & seafood.

“Cost of the buffet was definitely pricey” “No jams” “Rotten seaweed”

Vibe

52/100
39 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel.

“Resort was personable and helpful” “Beautiful old setting” “Stylish reception area”

Comfort

51/100
29 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Small rooms.

“Relaxing, quiet trip” “Large private balcony” “Bed sheets super clean”

Cleanliness

50/100
26 reviews

Moderately clean hotel facilities. Dirty rooms, bathrooms, and pool area.

“Grass all cleaned” “Bed sheets super clean” “Stained cushions”

Room

45/100
69 reviews

Rooms are small and dirty, with mediocre beds and filthy bathrooms. Views are great, but rooms are outdated and poorly-maintained.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

28/100
39 reviews

Poor value for money. Expensive restaurant.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

Ranked top 28% by business travelers, with a score of 86

Good to know

  • Fantastic service

    “Hotel staff is superb” “Services staff were outstanding and helpful”

Review highlights

Service

68/100
3 reviews

Service is adequate.

“Bell staff and wait staff was very inattentive” “Rude front desk girl” “Staff rude”

Ranked top 63% by solo travelers, with a score of 82

Good to know

  • Room is not nice

    “Shower room was particularly poky” “Terrible shower”

  • Friendly service

    “Staff was amazing and very customer oriented” “All staff members were very attentive”

  • Fantastic service

    “Hotel staff is superb” “Services staff were outstanding and helpful”

Review highlights

Amenities

73/100
5 reviews

Great amenities.

“Facilities and staff were excellent” “Hotel facilities were excellent” “Grounds are gorgeous”

Service

69/100
10 reviews

Service is average, but very friendly.

“Bell staff and wait staff was very inattentive” “Rude front desk girl” “Manager lied to us”

Room

44/100
12 reviews

Bad rooms with terrible bathrooms.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Good to know

  • Friendly atmosphere

    “Resort was personable and helpful” “High class atmosphere”

  • Poor bathroom

    “Toilet was very noisy” “Shower room was particularly poky”

Review highlights

Location

86/100
21 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Pool

80/100
7 reviews

Great pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Breakfast

76/100
7 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Amenities

69/100
7 reviews

Average hotel building.

“Facilities and staff were excellent” “Old side of the hotel” “Common areas inside could have been cleaner”

Service

67/100
11 reviews

Service is adequate.

“Staff was excellent” “Bell staff and wait staff was very inattentive” “Rude front desk girl”

Vibe

55/100
10 reviews

OK vibe and a friendly atmosphere.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Comfort

48/100
11 reviews

Uncomfortable. Okay beds and quiet enough rooms.

“No active ventilation system” “Cramped space” “A/c did not work”

Room

44/100
15 reviews

Rooms and bathrooms are lacking, although beds are somewhat comfortable.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

29/100
7 reviews

Poor value for money.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

Ranked top 73% by families, with a score of 75

Good to know

  • Great location

    “Superb location” “Location and property beautiful”

  • Room is not nice

    “Shower room was particularly poky” “Terrible shower”

Review highlights

Location

87/100
7 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Vibe

58/100
5 reviews

OK vibe and a friendly atmosphere.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Room

50/100
3 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Ranked top 75% by couples, with a score of 73

Good to know

  • Uncomfortable

    “No active ventilation system” “Cramped space”

  • Room is not nice

    “Shower room was particularly poky” “Terrible shower”

  • Great location

    “Superb location” “Location and property beautiful”

Review highlights

Location

86/100
5 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Service

67/100
7 reviews

Service is adequate.

“Staff was excellent” “Bell staff and wait staff was very inattentive” “Rude front desk girl”

Comfort

49/100
5 reviews

Uncomfortable.

“No active ventilation system” “Cramped space” “A/c did not work”

Room

43/100
7 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Good to know

  • Pleasant hotel grounds

    “Grounds are gorgeous” “Clean, beautiful grounds”

  • Dirty room

    “Stained cushions” “Stained sofas”

  • Poor bathroom

    “Toilet was very noisy” “Shower room was particularly poky”

  • Small rooms

    “Hotel room is small” “Bathrooms too small”

Review highlights

Location

87/100
303 reviews

Great location. Great location near the beach. nice restaurants, bars and excursions. Not great access by car, with bad parking. Expensive parking. Shopping is ok.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Pool

80/100
178 reviews

Great but dirty pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Beach

78/100
250 reviews

Awesome beach and beach sports. Beach cleanliness is ok.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Service

73/100
511 reviews

Lacking housekeeping and poor restaurant service, but friendly service overall. Service efficiency and reception are OK, but management are lacking. Good service at bar and pool. Room service is poor.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Breakfast

65/100
80 reviews

Breakfast is decent but expensive.

“Included the breakfast buffet” “No omelet station” “Like rotten eggs”

Wellness

57/100
19 reviews

Sufficient wellness & sports facilities. Good fitness area.

“Excellent gym” “No hot tub” “Special treatments”

Comfort

55/100
173 reviews

Beds are decent and generally comfortable. Small rooms and bathrooms with shoddy A/C.

“Relaxing, quiet trip” “Large private balcony” “Bed sheets super clean”

Vibe

51/100
166 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish. Hotel is relatively luxurious.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Room

50/100
462 reviews

Tiny, dirty rooms with bad televisions and air conditioning. Old, poorly-maintained rooms with bad furniture, although views are nice. Small rooms and dirty bathrooms. Beds and balcony are alright.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Cleanliness

49/100
136 reviews

Dirty rooms, bathrooms, and pool area. Moderately clean hotel facilities.

“Grass that was never cleaned” “Stained cushions” “Stained sofas”

Value

31/100
207 reviews

Poor value for money. Bar and restaurant are expensive. Expensive breakfast. Internet is affordable.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

WiFi

18/100
27 reviews

WiFi isn't great although it's reasonably priced.

“Internet was broken” “Internet service terrible” “No wifi signal in the room”

Ranked top 53% by couples, with a score of 82

Good to know

  • Old rooms

    “Old layout” “Room was old”

  • Unpleasant entrance area

    “Lobby bar was not open” “Elevator was broken”

  • Poorly-maintained rooms

    “A/c did not work” “Hot water didn't work”

  • Expensive parking

    “Charge me for valet parking” “Charged us for self parking”

Review highlights

Location

85/100
71 reviews

Great location. Expensive, terrible parking.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Pool

79/100
45 reviews

Great pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Beach

77/100
49 reviews

Beautiful beach.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Breakfast

76/100
14 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Service

71/100
118 reviews

Good and friendly pool/beach service. Unprofessional service with mediocre reception and bad housekeeping.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Food

69/100
35 reviews

Great menu with good food, but parking is expensive.

“Don't have enough fruit” “Cost of the buffet was definitely pricey” “Rotten seaweed”

Bar

65/100
20 reviews

Alright but overpriced bar.

“Free champagne” “Complimentary daily cocktails” “Dirty wine glasses”

Cleanliness

55/100
35 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Bed sheets super clean” “Stained cushions” “Stained sofas”

Room

53/100
110 reviews

Acceptable beds, balconies, and cleanliness. Rooms are cramped, aged and unmaintained, although views are impressive. Bathroom are undersized, and furniture is not great.

“Stunning ocean view” “Shower room was particularly poky” “Terrible shower”

Comfort

52/100
43 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are cramped.

“Relaxing, quiet trip” “Large private balcony” “Bed sheets super clean”

Vibe

51/100
41 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Stylish Hotel.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Value

33/100
48 reviews

Poor value for money. Bar and restaurant are expensive.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

WiFi

15/100
8 reviews

Bad internet service.

“Internet was broken” “Internet service terrible” “No wifi signal in the room”

Ranked top 32% by families, with a score of 81

Good to know

  • No good fish & seafood

    “Rotten seaweed” “Smelly seaweed”

  • Great view

    “Gorgeous ocean view, and our anniversary” “Sunsets were amazing”

  • Great location

    “Superb location” “Location and property beautiful”

  • Beautiful beach

    “Our family liked the private beach” “Absolutely gorgeous beach side location”

Review highlights

Location

88/100
40 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Pool

77/100
14 reviews

Great pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Beach

74/100
24 reviews

Beautiful beach.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Service

73/100
53 reviews

Decent reception, with friendly but unprofessional staff.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Food

67/100
22 reviews

Food is all right. No good fish & seafood.

“Every lunch fantastic” “Don't have enough fruit” “Cost of the buffet was definitely pricey”

Breakfast

63/100
9 reviews

Breakfast is average.

“No omelet station” “Like rotten eggs” “Morning breakfast buffet was wonderful”

Comfort

53/100
16 reviews

Cramped rooms, but moderately comfortable with alright beds.

“Relaxing, quiet trip” “Large private balcony” “Bed sheets super clean”

Vibe

51/100
20 reviews

OK vibe and a friendly atmosphere. Hotel is outdated.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Cleanliness

50/100
14 reviews

Moderately clean hotel facilities. Dirty room.

“Bed sheets super clean” “Grass that was never cleaned” “Shower tiles were molded”

Room

48/100
39 reviews

Small, dirty rooms and horrible bathrooms. Lovely views and decent beds.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

29/100
27 reviews

Poor value for money.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

Ranked top 67% by solo travelers, with a score of 81

Good to know

  • Room is all right

    “Shower room was particularly poky” “Terrible shower”

  • Fantastic service

    “Hotel staff is superb” “Services staff were outstanding and helpful”

Review highlights

Amenities

75/100
4 reviews

Great amenities.

“Facilities and staff were excellent” “Hotel facilities were excellent” “Grounds are gorgeous”

Service

71/100
8 reviews

Fantastic service.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Room

44/100
10 reviews

Bad rooms with terrible bathrooms.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Review highlights

Location

90/100
6 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Pool

82/100
6 reviews

Great pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Amenities

77/100
5 reviews

Great amenities.

“Facilities and staff were excellent” “Hotel facilities were excellent” “Grounds are gorgeous”

Service

73/100
8 reviews

Fantastic service.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Comfort

49/100
4 reviews

Uncomfortable.

“No active ventilation system” “Cramped space” “A/c did not work”

Room

46/100
7 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Good to know

  • Unprofessional service

    “Slow cleaning service” “Poorly trained staff”

  • Friendly service

    “Staff was amazing and very customer oriented” “All staff members were very attentive”

Review highlights

Breakfast

77/100
11 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Service

67/100
11 reviews

Friendly but unprofessional service.

“Bell staff and wait staff was very inattentive” “Staff indifferent” “Rude front desk girl”

Room

47/100
16 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Ranked top 71% by couples, with a score of 77

Good to know

  • Room is not nice

    “Shower room was particularly poky” “Terrible shower”

  • Tasty breakfast

    “Included the breakfast buffet” “Morning breakfast buffet was wonderful”

Review highlights

Breakfast

76/100
5 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Room

44/100
5 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Review highlights

Good to know

  • Old rooms

    “Old layout” “Room was old”

  • Pleasant hotel grounds

    “Grounds are gorgeous” “Clean, beautiful grounds”

  • Hotel is outdated

    “So don't expect brand new everything” “Old side of the hotel”

  • Small rooms

    “Hotel room is small” “Bathrooms too small”

Review highlights

Location

90/100
41 reviews

Excellent location close to the beach.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Amenities

78/100
39 reviews

Good amenities and hotel building is acceptable.

“Facilities and staff were excellent” “Hotel facilities were excellent” “Grounds are gorgeous”

Beach

77/100
48 reviews

Beautiful beach. Beach cleanliness is ok.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Pool

76/100
23 reviews

Great pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Breakfast

75/100
18 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Service

73/100
57 reviews

Decent reception, with friendly but unprofessional staff.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Cleanliness

53/100
26 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Grass all cleaned” “Bed sheets super clean” “Stained cushions”

Comfort

51/100
35 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are cramped.

“Relaxing, quiet trip” “Large private balcony” “Bed sheets super clean”

Vibe

49/100
28 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Old side of the hotel” “Old layout” “Old property”

Room

42/100
67 reviews

Dilapidated and cramped rooms and bathrooms. Acceptable beds, balconies, and cleanliness. Great view.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

32/100
26 reviews

Poor value for money.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

WiFi

16/100
10 reviews

Bad internet service.

“Internet was broken” “Internet service terrible” “No wifi signal in the room”

Ranked top 79% by couples, with a score of 74

Good to know

  • Great view

    “Gorgeous ocean view, and our anniversary” “Sunsets were amazing”

  • Great pool

    “Hammocks and Beach Service were awesome” “Pool is beautiful and serene”

  • Bad internet service

    “Internet was broken” “Internet service terrible”

  • Small rooms

    “Hotel room is small” “Bathrooms too small”

Review highlights

Location

90/100
12 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Beach

78/100
17 reviews

Beautiful beach.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Pool

71/100
8 reviews

Great pool.

“Hammocks and Beach Service were awesome” “Pool is beautiful and serene” “Excellent beach and pools”

Service

71/100
22 reviews

Decent reception, with friendly but unprofessional staff.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Cleanliness

53/100
8 reviews

Quite clean.

“Bed sheets super clean” “Grass that was never cleaned” “Shower tiles were molded”

Vibe

53/100
8 reviews

Decent vibe.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Comfort

50/100
12 reviews

Tiny, somewhat comfortable rooms.

“Relaxing, quiet trip” “Large private balcony” “Bed sheets super clean”

Room

46/100
22 reviews

Small, neglected rooms with poor bathrooms, but views are lovely.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

32/100
8 reviews

Poor value for money.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

WiFi

17/100
6 reviews

Bad internet service.

“Internet was broken” “Internet service terrible” “No wifi signal in the room”

Ranked top 82% by families, with a score of 69

Good to know

  • Hotel is outdated

    “So don't expect brand new everything” “Old side of the hotel”

  • Tasty breakfast

    “Included the breakfast buffet” “Morning breakfast buffet was wonderful”

  • Old rooms

    “Old layout” “Room was old”

  • Great amenities

    “Facilities and staff were excellent” “Hotel facilities were excellent”

Review highlights

Location

88/100
9 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Amenities

77/100
11 reviews

Great amenities.

“Facilities and staff were excellent” “Hotel facilities were excellent” “Grounds are gorgeous”

Beach

76/100
14 reviews

Beautiful beach.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Breakfast

76/100
4 reviews

Tasty breakfast.

“Included the breakfast buffet” “Morning breakfast buffet was wonderful” “Breakfast buffet included”

Service

74/100
14 reviews

Friendly service.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Cleanliness

53/100
6 reviews

Quite clean.

“Bed sheets super clean” “Stained cushions” “Stained sofas”

Vibe

48/100
9 reviews

Poor vibe. Hotel is outdated.

“Old side of the hotel” “Old layout” “Old property”

Room

41/100
13 reviews

Outdated rooms and bathrooms not up to standard.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

32/100
7 reviews

Poor value for money.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

Good to know

  • Hotel is outdated

    “So don't expect brand new everything” “Old side of the hotel”

  • Small rooms

    “Hotel room is small” “Bathrooms too small”

  • Friendly service

    “Staff was amazing and very customer oriented” “All staff members were very attentive”

Review highlights

Location

90/100
5 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Service

77/100
10 reviews

Friendly service.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Amenities

76/100
4 reviews

Great amenities.

“Facilities and staff were excellent” “Hotel facilities were excellent” “Grounds are gorgeous”

Food

73/100
5 reviews

Delicious food.

“Perfect dinner and drink” “Food is delicious” “Beach , restuarant and staff AWSOME”

Vibe

50/100
7 reviews

Poor vibe. Hotel is outdated.

“Old side of the hotel” “Old layout” “Old property”

Comfort

49/100
7 reviews

Small and uncomfortable rooms.

“No active ventilation system” “Cramped space” “A/c did not work”

Room

46/100
10 reviews

Small rooms.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

39/100
6 reviews

Poor value for money.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

Good to know

  • Room is not nice

    “Shower room was particularly poky” “Terrible shower”

Review highlights

Room

49/100
3 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Review highlights

Service

71/100
4 reviews

Fantastic service.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Room

49/100
4 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Good to know

  • Friendly service

    “Staff was amazing and very customer oriented” “All staff members were very attentive”

  • Great view

    “Gorgeous ocean view, and our anniversary” “Sunsets were amazing”

Review highlights

Service

76/100
16 reviews

Friendly service.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Food

65/100
5 reviews

Food is all right.

“Every lunch fantastic” “Don't have enough fruit” “Cost of the buffet was definitely pricey”

Vibe

58/100
5 reviews

Decent vibe.

“Resort was personable and helpful” “Stylish reception area” “Lovely old building”

Room

56/100
12 reviews

Decent rooms with great views.

“Gorgeous ocean view, and our anniversary” “Shower room was particularly poky” “Terrible shower”

Good to know

  • Small rooms

    “Hotel room is small” “Bathrooms too small”

  • Poor bathroom

    “Toilet was very noisy” “Shower room was particularly poky”

Review highlights

Location

85/100
11 reviews

Great location.

“Superb location” “Location and property beautiful” “Lovely lobby, pool and location”

Beach

78/100
5 reviews

Beautiful beach.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Service

72/100
9 reviews

Fantastic service.

“Hotel staff is superb” “Services staff were outstanding and helpful” “Wonderful bar staff”

Food

69/100
6 reviews

Food is all right.

“Don't have enough fruit” “Cost of the buffet was definitely pricey” “Rotting seaweed”

Comfort

47/100
13 reviews

Small and uncomfortable rooms.

“No active ventilation system” “Cramped space” “A/c did not work”

Room

44/100
17 reviews

Tiny rooms with unacceptable bathrooms.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Value

29/100
7 reviews

Poor value for money.

“Cost of the buffet was definitely pricey” “Sister resort was very overpriced” “Charged us for self parking”

Ranked top 57% by couples, with a score of 78

Good to know

  • Beautiful beach

    “Our family liked the private beach” “Absolutely gorgeous beach side location”

  • Uncomfortable

    “No active ventilation system” “Cramped space”

  • Room is not nice

    “Shower room was particularly poky” “Terrible shower”

Review highlights

Beach

78/100
5 reviews

Beautiful beach.

“Our family liked the private beach” “Absolutely gorgeous beach side location” “Beach and views were amazing”

Comfort

47/100
5 reviews

Uncomfortable.

“No active ventilation system” “Cramped space” “A/c did not work”

Room

46/100
7 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Ranked top 67% by families, with a score of 81

Good to know

  • Room is not nice

    “Shower room was particularly poky” “Terrible shower”

Review highlights

Room

48/100
3 reviews

Room is not nice.

“Shower room was particularly poky” “Terrible shower” “Stained cushions”

Review Semantics by TrustYou

Customer Reviews of Casa Marina a Waldorf Astoria Resort

4.0 out of 5.Based on 5284 guest reviews, Very Good

Property Description

Nestled among the laid back tropical splendor of Key West’s southern edge, the beachfront Casa Marina has been a treasured hideaway for business tycoons, artists and dignitaries since it was built in 1920 and is listed in the National Register of Historic Places. Within 11,000 square feet of meeting facilities, the most event space in the Keys, we offer 12 exquisite venues ranging from an elegant 4,840-square-foot ballroom to quaint meeting rooms ideal for executive retreats. Situated on the island’s largest private beach, Casa Marina offers a plethora of activities for attendees to enjoy, including adventurous water sports, lush pools, tennis, a fitness facility and spa services, plus close proximity to Key West’s most acclaimed attractions.

Details / Other Expenses

Check In:4pm
Check Out:11am
Year of Last Renovation:2007
Floors:4
Rooms:311
Suites:70
Room Windows:Windows Do Open
Meeting Rooms:9
Meeting Space:11000 sq. feet
Banquet Space:Holds 533 people
Policies / Expenses
Cancellation:
72 hours for individualsliding scale for groups
Nightly Parking:18
Typical Group Deposit:50%
Total Taxes:12.50%
Total Misc Fees:$25.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Key West International – 3 Miles / 10 Minutes(Taxi $20.00 / Super Shuttle $9.00)

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Casa Marina Resort, Sundial Beach & Golf Resort Sanibel Island Fl, Wyndham Casa Marina

Seasonality and Projections at Casa Marina a Waldorf Astoria Resort

Rate fluctuations of Casa Marina a Waldorf Astoria Resort

This chart illustrates fluctuations of sleeping room prices for both group/meeting prices and the best online individual traveler prices our system could find at the time the group bid was submitted. The most competitive group discount displayed is 30.1% in the month of July 2016 and the highest average individual rate is $522 in the month of February 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Casa Marina a Waldorf Astoria Resort in a month when rates are lower.

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