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Cleaning Policy: Marriott has put in place a multi-pronged approached designed to meet the health and safety challenges presented by COVID-19. Below are the followed protocols set in place at the Sheraton Metairie:•We comply with State and local guidelines related to COVID-19•Utilization of EPA-approved cleaning & disinfecting agents that kill the COVID-19 virus•Face mask/coverings required as part of uniforms for all associates•Hand Sanitizer Station at high traffic customer touch point•Limit associate room entry during stay (housekeeping, in-room dining, banquet/meeting space)•Surface disinfecting wipes in fitness center•Front desk/reception surface areas disinfecting wipe at all times and after each guest check in/out•Highly promote social distancing (6 feet apart) and wash hand hygiene at all times
Check availability
Average
3.0/5
Based on 439 guest reviews
- Our hotel comes with an outdoor pool
- Shuttle from airport available
- Avg. Group Discount of 5.5%!
- Fitness center on property
- Hotel has 181 rooms
- Check out time: 12:00 PM
- Hotel has an eco-friendly policy
- Group booking rating of 6.1/10
- Hotel has 6 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King AAA Aaa CAA Breakfast Package AAA Membership Card Included Buffet Breakfast For Each Adult
Non-Smoking
Check Rates1 King AAA Aaa CAA Rate Club Floor Signature Sleep Experience Evening Hors Doeuvres
Non-Smoking
Check Rates1 King AAA Aaa CAA Rate Traditional Signature Sleep Experience Ergonomic Chair Large Desk
Non-Smoking
Check Rates1 King AAA Aaa Club Lounge AAA ID Required Club Lounge with Free Bkfast Snacks Appetizers WiFi
Non-Smoking
Check Rates1 King AAA Breakfast Package AAA Membership Card Included Buffet Breakfast For Each Adult
Non-Smoking
Check Rates1 King AAA Must Have AAA Membership Card Traditional Non-Smoking Sweet Sleeper Bed
Non-Smoking
Check Rates1 King Breakfast Club Floor Non-Smoking Sweet Sleeper Bed Evening Hors Doeuvres Co
Non-Smoking
Check Rates1 King Breakfast Traditional Non-Smoking Sweet Sleeper Bed Ergonomic Chair Large De
Non-Smoking
Check Rates1 King Breakfast Traditional Signature Sleep Experience Ergonomic Chair Large Desk
Non-Smoking
Check Rates1 King Club Floor Non-Smoking Sweet Sleeper Bed Evening Hors Doeuvres Continental
Non-Smoking
Check Rates1 King Non-Refundable Rate Traditional Non-Smoking Sweet Sleeper Bed Ergonomic Chair Large Desk
Non-Smoking
Check Rates1 King Prepay Rate Traditional Non-Smoking Sweet Sleeper Bed Ergonomic Chair Large Desk
Non-Smoking
Check Rates1 King Prepay Rate Traditional Signature Sleep Experience Ergonomic Chair Large Desk
Non-Smoking
Check Rates1 King Sheraton High Speed Offer Includes Daily Breakfast and High Speed Internet For 1 Person
Non-Smoking
Check Rates1 King Special Event Rate Pre Charged Traditional Non-Smoking Sweet Sleeper Bed
Non-Smoking
Check Rates2 Double Beds AAA Aaa CAA Rate Club Floor Signature Sleep Experience Evening Hors Doeuvres
Non-Smoking
Check Rates2 Double Beds AAA Aaa CAA Rate Traditional Signature Sleep Experience Ergonomic Chair Large Desk
Non-Smoking
Check Rates2 Double Beds AAA Aaa Club Lounge AAA ID Required Club Lounge with Free Bkfast Snacks Appetizers Wif
Non-Smoking
Check Rates2 Double Beds Breakfast Club Floor Non-Smoking Sweet Sleeper Bed Evening Hors Doeuv
Non-Smoking
Check Rates2 Double Beds Breakfast Traditional Non-Smoking Sweet Sleeper Bed Ergonomic Chair L
Non-Smoking
Check Rates2 Double Beds Breakfast Traditional Signature Sleep Experience Ergonomic Chair Large D
Non-Smoking
Check Rates2 Double Beds Club Floor Non-Smoking Sweet Sleeper Bed Evening Hors Doeuvres Conti
Non-Smoking
Check Rates2 Double Beds Prepay Rate Traditional Signature Sleep Experience Ergonomic Chair Large Desk
Non-Smoking
Check Rates2 Double Beds Sheraton High Speed Offer Includes Daily Breakfast and High Speed Internet For 1 Pers
Non-Smoking
Check Rates2 Double Beds Special Event Rate Pre Charged Traditional Non-Smoking Sweet Sleeper Bed
Non-Smoking
Check Rates2 Double Beds Traditional Non-Smoking Sweet Sleeper Bed Ergonomic Chair Large Desk
Non-Smoking
Check Rates2 Double Beds Traditional Signature Sleep Experience Ergonomic Chair Large Desk
Non-Smoking
Local Attractions
Lakeside Mall, Galleria Office Tower, Clearview Mall, Pontchartrain Center, RiverTown Museum District, Louis Armstrong International Airport, Louisiana Superdome, New Orleans Arena, New Orleans Lakefront Arena, French Quarters
Map & Landmarks: Sheraton Metairie - New Orleans Hotel
Verified Reviews of Sheraton Metairie New Orleans Hotel
Below are the verified reviews from guests that we have booked recently: "Wrong name on reservation."
Overall Score1.0/ 5
First we couldn't find the wymdom Metairie at four galleria. Then we went in the Sheraton and ask the manager and she very rude. She said there's no wydom and they have no association. Then I asked her where is four galleria, she then asked who's name was on the reservation, we had a reservation there, she was very impolite, she didn't want to get off the computer she was playing. The rooms were not sanitized and clean. Never stay again.
Joseph R. (Individual traveler, booked 1 room), from 
25-May-2020 Verified Review, stayed from Wed May 20 to Fri May 22 2020 at a $104.22 average nightly rate. 
"Really Bad"
Overall Score1.0/ 5
Had a hart attack the day before the conference, missed the conference and attempted to cancel the reseverations but and received a full bill for the reseveration. staff refused to help or consider the situation. the worst service ever. I will be posting this experience on line and telling all professional agencies I work with about this experience. Lawrence Dilks.
Lawrence D. (Individual traveler, booked 1 room), from
17-Jun-2019 Verified Review, stayed from Thu Jun 13 to Sat Jun 15 2019 at a $133.39 average nightly rate. "Really Bad"
Overall Score1.0/ 5
Had a hart attack the day before the conference, missed the conference and attempted to cancel the reseverations but and received a full bill for the reseveration. staff refused to help or consider the situation. the worst service ever. I will be posting this experience on line and telling all professional agencies I work with about this experience. Lawrence Dilks.
Lawrence D. (Individual traveler, booked 1 room), from
17-Jun-2019 Verified Review, stayed from Thu Jun 13 to Sat Jun 15 2019 at a $133.39 average nightly rate. "Awesome Hotel"
Overall Score5.0/ 5
I loved Sheraton, the staff was very nice and they even gave us free food. Trusted parking garage and clean hotel!
Vanessa I. (Individual traveler, booked 1 room), from
13-Mar-2019 Verified Review, stayed from Fri Mar 08 to Mon Mar 11 2019 at a $97.19 average nightly rate. "Everything You Need!"
Overall Score4.0/ 5
Great place, great price, its has everything you need for a nice comfortable stay!
Peyton J. (Individual traveler, booked 1 room), from
10-Mar-2019 Verified Review, stayed from Fri Mar 08 to Sun Mar 10 2019 at a $102.12 average nightly rate. "Just Okay"
Overall Score3.0/ 5
The room was fairly clean and comfortable bed. The water from bathroom was lukewarm @ best. I looked for an area on floor for vending machines;not clearly marked and there was NONE. I needed water to drink and saw that housekeeping had some on cart;why not offer to guest in room. A guest has to go to 1st floor for vending machine and use of a microwave. The room's refrigerator sat right out front between bath and bed that you can easily stumble over in dark. I know that I would not return not recommend.
Vida N. (Individual traveler, booked 1 room), from
10-Feb-2019 Verified Review, stayed from Sat Feb 09 to Mon Feb 11 2019 at a $122.40 average nightly rate. Property Description
The Sheraton Metairie – New Orleans Hotel offers luxurious accommodations with friendly guest service. From an upscale design to a staff who is focused on you, our hotel has everything you desire and more. Our lobby is well-appointed with an array of cozy conversation areas. Stop by the lounge and enjoy an after-dinner drink. Or linger in the restaurant, which serves a variety of mouthwatering items. Follow the marble floating staircase to our eloquently appointed meeting and gathering facilities. From corporate meetings to fantasy-inspired weddings and receptions, we are the location of choice for locals and seasoned travelers. Additional features include complimentary parking in a covered garage, a well-equipped fitness center, rooftop lap pool, business center, and concierge services. Our hotel is located in the heart of Metairie's upscale business district, centrally located between the Louis Armstrong International Airport, downtown, the famous French Quarter, and Garden District. In addition, we are surrounded by shopping, local entertainment, and area attractions including the Louisiana Superdome and the Ernest N. Morial Convention Center.Enjoy a great stay at Sheraton Metairie – New Orleans Hotel.
Green Sustainability
We have Marriott make a green choice!
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2012 |
| Floors: | 7 |
| Rooms: | 181 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 181 |
| Handicap Rooms: | 8 |
| Rooms with 1 Bed: | 97 |
| Rooms with 2 Beds: | 84 |
| Suites: | 2 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 6 View Spaces |
| Meeting Space: | 19530 sq. feet |
| Banquet Space: | Holds 426 people |
| Dist. to Food/Bars: | 1.0 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4pm-11 p, |
| FEMA Approved: | Yes |
| Pool Info: Outdoor pool with setting area! | |
| Ownership: | HC METAIRIE, LLC |
Policies / Expenses
| Cancellation: 48 hour individual reservation | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | varies |
| Total Taxes: | 14.20% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 4.45% |
| Occupancy Tax: | 4.00% |
| City Tax: | 5.75% |
| Food and Beverage Tax: | 9.20% |
| Parking Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry valet service
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Louis B Armstrong New Orleans International Airport is located 8 miles away. One way taxi is $28.00. We offer a complimentary shuttle based upon availability. Mon-Sun: 07:00 AM - 10:00 PM
Local Shuttle Info: Shuttle service within 3-mile radius, based on availability only
Breakfast Information
We offer a buffet breakfast in our restuarant @ the following costs,Adult-13.95++Children-$6.95++
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pets WelcomeMaximum 1 pet per roomNon-refundable fee $100 USD per stay, Dogs ONLY. Cannot be left alone in room.
Parking Info
Parking is complimentary to all registered guests.
Internet / WiFI
Wi-Fi complimentary to all registered guests.
Cleaning Policies
Marriott has put in place a multi-pronged approached designed to meet the health and safety challenges presented by COVID-19. Below are the followed protocols set in place at the Sheraton Metairie:•We comply with State and local guidelines related to COVID-19•Utilization of EPA-approved cleaning & disinfecting agents that kill the COVID-19 virus•Face mask/coverings required as part of uniforms for all associates•Hand Sanitizer Station at high traffic customer touch point•Limit associate room entry during stay (housekeeping, in-room dining, banquet/meeting space)•Surface disinfecting wipes in fitness center•Front desk/reception surface areas disinfecting wipe at all times and after each guest check in/out•Highly promote social distancing (6 feet apart) and wash hand hygiene at all times
About Sheraton Hotels and Resorts
- The lobby has fully-wired workstations with free Wi-Fi, printing services, morning paper, coffee, and TV
- Offers a fitness program with core performance fitness centers, in-room and restaurant dining options, and even has threir own online fitness website with programs, life tips, and personal training
- Sheraton Club Level offers guests rooms with more comfort, convenient, and space including breakfast
- Sheraton's Sweet Sleeper Bed provides the ultimate comfort with plush mattresses, soft sheets, and hypoallergenic pillows
The Sheraton Hotels and Resorts highlights above are subject to change without notice.
Previously known as:
Sheraton Metairie New Orleans, Sheraton Metairie New Orleans Hotel, The Sheraton Metairie New Orleans Hotel, Wyndham Metairie, Sheraton Metairie
Seasonality and Projections at Sheraton Metairie - New Orleans Hotel
This chart illustrates fluctuations of sleeping room prices for both our group quotes and the best online individual traveler prices our system could find at the time the group bid was entered. The best group or meeting displayed is 15.3% in the month of February 2022 and the highest average individual rate is $321 in the month of February 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Sheraton Metairie - New Orleans Hotel in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Sheraton Metairie - New Orleans Hotel
Below are the meeting, banquet, conference and event spaces at Sheraton Metairie - New Orleans Hotel.
Feel free to use the Sheraton Metairie - New Orleans Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Metairie event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Galleria Ballroom | 29 x 55 x 12 | 4126 | --/330 | -- | -- | -- | -- | -- | --/-- | 444 | 413 | -- |
Close This Galleria BallroomRoom Type: Ballroom Total Size: 4126 Sq. Mi Dimensions: 29 x 55 x 12 Ft. Floor Level: 2 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Tokalon Boardroom | 15 x 14 x 9 | 232 | 19/-- | -- | 10 | 6 | -- | 6 | 1/1 | 26 | 23 | 23 |
Close This Tokalon BoardroomRoom Type: General Meeting Room Total Size: 232 Sq. Mi Dimensions: 15 x 14 x 9 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Farnham Room | 15 x 36 x 9 | 568 | 47/47 | -- | 24 | 14 | 16 | 14 | 4/3 | 63 | 57 | 57 |
Close This Farnham RoomRoom Type: General Meeting Room Total Size: 568 Sq. Mi Dimensions: 15 x 36 x 9 Ft. Floor Level: 2 Power Outlets: 6 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Woodvine Room | 50 x 15 x 12 | 457 | --/20 | -- | -- | -- | -- | 18 | --/-- | 35 | -- | -- |
Close This Woodvine RoomRoom Type: General Meeting Room Total Size: 457 Sq. Mi Dimensions: 50 x 15 x 12 Ft. Floor Level: 2 Columns: 0 Windows: 0 Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Farnham Room | 36 x 15 x 12 | 544 | --/30 | -- | -- | -- | -- | 20 | --/-- | 45 | -- | -- |
Close This Farnham RoomRoom Type: General Meeting Room Total Size: 544 Sq. Mi Dimensions: 36 x 15 x 12 Ft. Floor Level: 2 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Woodvine | 15 x 32 x 9 | 466 | 39/39 | -- | 19 | 11 | 13 | 11 | 3/2 | 52 | 47 | 47 |
Close This WoodvineRoom Type: General Meeting Room Total Size: 466 Sq. Mi Dimensions: 15 x 32 x 9 Ft. Floor Level: 2 Power Outlets: 6 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Galleria Ballroom I | 50 x 26 x 15 | 1315 | 109/109 | -- | 55 | 32 | 38 | 32 | 8/7 | 146 | 132 | 132 |
Close This Galleria Ballroom IRoom Type: Ballroom Total Size: 1315 Sq. Mi Dimensions: 50 x 26 x 15 Ft. Floor Level: 2 Power Outlets: 10 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Tokalon Boardroom | 15 x 14 x 12 | 222 | --/-- | -- | -- | -- | -- | 10 | --/-- | 15 | -- | -- |
Close This Tokalon BoardroomRoom Type: General Meeting Room Total Size: 222 Sq. Mi Dimensions: 15 x 14 x 12 Ft. Floor Level: 2 Columns: 0 Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Galleria Ballroom II | 55 x 27 x 15 | 1498 | 125/125 | -- | 62 | 36 | 43 | 36 | 9/7 | 166 | 150 | 150 |
Close This Galleria Ballroom IIRoom Type: Ballroom Total Size: 1498 Sq. Mi Dimensions: 55 x 27 x 15 Ft. Floor Level: 2 Power Outlets: 10 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Galleria Ballroom III | 50 x 39 x 15 | 1628 | 135/135 | -- | 68 | 39 | 47 | 39 | 10/8 | 181 | 163 | 163 |
Close This Galleria Ballroom IIIRoom Type: Ballroom Total Size: 1628 Sq. Mi Dimensions: 50 x 39 x 15 Ft. Floor Level: 2 Power Outlets: 12 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Galleria II | 27 x 56 x 0 | 1446 | --/-- | -- | -- | -- | 40 | -- | --/-- | 155 | 147 | -- |
Close This Galleria IIRoom Type: General Meeting Room Total Size: 1446 Sq. Mi Dimensions: 27 x 56 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| The Galleria Ballroom | 0 x 0 x 0 | 4126 | --/-- | -- | -- | -- | -- | -- | --/-- | 450 | 426 | -- |
Close This The Galleria BallroomRoom Type: General Meeting Room Total Size: 4126 Sq. Mi Dimensions: 0 x 0 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Galleria III | 29 x 50 x 0 | 1608 | --/-- | -- | -- | -- | 50 | -- | --/-- | 177 | 60 | -- |
Close This Galleria IIIRoom Type: General Meeting Room Total Size: 1608 Sq. Mi Dimensions: 29 x 50 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Tokalon Board Room | 15 x 16 x 0 | 222 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 8 | -- |
Close This Tokalon Board RoomRoom Type: General Meeting Room Total Size: 222 Sq. Mi Dimensions: 15 x 16 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Galleria I | 26 x 50 x 0 | 1072 | --/-- | -- | -- | -- | 40 | -- | --/-- | 100 | 111 | -- |
Close This Galleria IRoom Type: General Meeting Room Total Size: 1072 Sq. Mi Dimensions: 26 x 50 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Metairie Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Sheraton Metairie New Orleans Hotel
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sheraton Metairie New Orleans Hotel have?
There are 181 sleeping rooms in the hotel.
Is there any meeting space at Sheraton Metairie New Orleans Hotel?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at Sheraton Metairie New Orleans Hotel?
We offer a buffet breakfast in our restuarant @ the following costs,Adult-13.95++Children-$6.95++
What parking is available at Sheraton Metairie New Orleans Hotel?
Parking is complimentary to all registered guests.
How much does internet cost?
Wi-Fi complimentary to all registered guests.
Can I get a AAA rate at Sheraton Metairie New Orleans Hotel?
Yes, they have stay dates that support AAA hotel discounts. Example room type: 1 King AAA Aaa CAA Breakfast Package AAA Membership Card Included Buffet Breakfast For Each Adult
Can I get a Senior or AARP rate at Sheraton Metairie New Orleans Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount Guest Room 1 King
Is there a gym at Sheraton Metairie New Orleans Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sheraton Metairie New Orleans Hotel?
Yes, there is a pool on-site at the property. Outdoor pool with setting area!.
Testimonials:
"Everything went perfect!! You are a God send! We will use you forever! Thanks for great service!" D.H. - Bartlett, TN
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