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Very Good
4.0/5
Based on 939 guest reviews
- Free comp. breakfast
- Access to gym on-site
- Hotel has 90 rooms
- 3 floors in property
- 26 suites in property
- Check in time: 3:00 PM
- Group friendly rating of 6.2/10
Standard prices by room type for the next 60 days
Room Types
Check RatesAAA CAA Rate Accessible 1 King Full Breakfast Accessible Communication Assistance
Non-Smoking
Check RatesAAA CAA Rate Suite 1 King Bed Full Breakfast Jetted Tub Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Suite 2 Queen Beds Full Breakfast Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Communication Assistance Bathtub Microwave and Refrigerator Fu
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Communication Assistance Roll in Shower Microwave and Refriger
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast, Microwave, Refrigerator Standa
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast, Microwave, Refrigerator
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Full Breakfast Sofa Bed Microwave, Refri
Non-Smoking
Check RatesSuite 1 King Bed Separate Bedroom Jetted Tub Sofa Bed Wet Bar Microwave and Refrigerator Full Breakf
Non-Smoking
Check RatesSuite 2 Queen Beds Sofa Bed Wet Bar Microwave and Refrigerator Full Breakfast
Non-Smoking
Local Attractions
Walking distance to Chase Field (home of the Diamondbacks), Phoenix Suns Arena, Comerica Theater, ASU Phoenix Campus, Phoenix Convention Center, Arizona Science Center, Heard Museum, and much more...
Map Location of Best Western Downtown Phoenix
Verified Reviews of Best Western Downtown Phoenix
Below are the verified reviews from guests that we have booked recently: "Clean Hotel & Friendly Staff"
Overall Score4.0/ 5
Friendly staff; clean rooms.
Richard C. (Individual traveler, booked 1 room), from 
28-Nov-2023 Verified Review, stayed from Mon Nov 27 to Wed Nov 29 2023 at a $165.30 average nightly rate. 
" Clean, comfortable, fabulous employees. Excellent"
Overall Score5.0/ 5
Jennifer was the tops! She had to deal with me every day/night of my stay! Never complained/always accommodating to/for me! So Friendly/Helpful! Marty also worked with me over the phone! Pleasant voice/accommodating me! Very Helpful in rotating my reservation! Both two Very Happy people working for Best Western Downtown! Will definitely rebook again for next years Nascar Championship race! Danielle?/Pamela were also Very Helpful/Pleasant people to see when I first walked in the door! THANK YOU ALL! You made coming to Phoenix Downtown/Best Western a Wonderful experience! One thing/ there was no safety mat in the bathroom tub! A bit scarred to use/fear of falling!(unfortunately I've been known to fall in bath tubs!) My toilet got backed up on my last day/thought I wouldn't be able to have fixed!? Called down/let person at the desk know! Within a half an hour somebody was there/fixed problem! Such Great maintenance service! Overall the hotel/staff get a 10(Fantastic!) in my book! Will definitely let others know/get the word out for this hotel!THANKS AGAIN!
Kelly C. (Individual traveler, booked 1 room), from
25-Nov-2023 Verified Review, stayed from Thu Nov 02 to Mon Nov 06 2023 at a $182.99 average nightly rate. Response from Management on 30-Nov-2023:
Kelly,We are so glad your experience was great with our hotel and glad to know that our staff was exceptional. Thank you so much for all the great compliments. We so appreciate it. We look forward to seeing you next year.Happy Holidays!!Gina FinicalDirector of Sales
"Excellent Stay & Service!"
Overall Score5.0/ 5
I had a Wonderful/Great experience with this hotel! All staff was helpful! Two were Fabulous/Fantastic/Great Listeners/So Helpful/stick out the most! Jennifer/Marty! They made my stay Outstanding/made me feel Wonderful! (Fantastic service by all!) THANK YOU ALL FOR MAKING MY STAY SUCH A PLEASURE! Will be coming back next year for the NASCAR Championship Weekend! Danseille, Manger, (I know I spelled her name wrong) was a great staff leader!
Kelly C. (Individual traveler, booked 1 room), from
11-Nov-2023 Verified Review, stayed from Thu Nov 02 to Mon Nov 06 2023 at a $182.99 average nightly rate. Property Description
A 15-minute walk from Chase Field baseball and 1.1 miles from Phoenix Suns Arena, this contemporary Best Western Downtown Phoenix hotel is 4 miles from the Phoenix Sky Harbor International Airport and 1 block from the Arizona Center complex's shops and restaurants. Standard rooms have work desks, mini-fridges, microwaves, satellite TVs and free Wi-Fi. Kids 18 and under stay free with an adult. Suites have separate living areas with pull-out sofas. Amenities include a hot breakfast, outdoor pool, fitness center, sports court, business center, laundry machines.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2021 |
| Floors: | 3 |
| Rooms: | 90 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 90 |
| Handicap Rooms: | 3 |
| Suites: | 26 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 1350 sq. feet |
| Banquet Space: | Holds 30 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | On-site |
| FEMA Approved: | Yes |
| Pool Info: Outdoor heated pool and hot tub open daily from 7 am - 10 pm. | |
Policies / Expenses
| Cancellation: Individual cancellation policy is 24-hours prior to arrival. Group cancellation negotiated on a per group basis. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | valid credit card |
| Total Taxes: | 12.57% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 5.50% |
| Occupancy Tax: | 1.77% |
| City Tax: | 5.30% |
| Food and Beverage Tax: | 2.60% |
| Audio Visual Tax: | 2.60% |
| Additional Person Fee: | 10.00 Per Person |
| Audio Visual Service Charge: | 20.00% |
| Banquet Labor Fees: | 20.00% |
| Avg. Buffet Breakfast Cost: | 20.00 Per Person (incl in guest room rate) |
| Banquet Gallon of Coffee: | 25.00 Per Day (1st gallon free) |
| Banquet Soda: | 2.00 Per Item |
| Banquet Bottled Water: | 2.00 Per Item |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Elevator
- Fitness and health center
- Hairdryer available
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Private car parking
- Refrigerator
- Spa
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Voicemail
Airport & Shuttle Information
5.2 miles from Phoenix Sky Harbor International Airport-PHX. Contact Supershuttle for airport shuttle: $13.00 each way. $16.00 Taxi one-way.
Local Shuttle Info: Super Shuttle - $15.00 each way
Breakfast Information
A Healthy Start hot breakfast is included for each day of your stay.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Parking charge of $18 + tax per night.
Internet / WiFI
Complimentary WiFi.
Cleaning Policies
Best Western We Care Clean
About Best Western Hotels
- 4000+ independently owned hotels located in over 100 countries
- Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
- 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
- Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
- Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms
The Best Western Hotels highlights above are subject to change without notice.
Suggested AI Generated Itinerary
- Breakfast: Snooze an A.M. Eatery - A trendy breakfast spot with a variety of delicious options. Located 0.3 miles from the hotel.
- Lunch: The Arrogant Butcher - A modern American restaurant offering a diverse menu. Located 0.4 miles from the hotel.
- Dinner: Pizzeria Bianco - A popular pizza place known for its wood-fired pies. Located 0.5 miles from the hotel.
- Activity: Phoenix Art Museum - Explore a wide range of art collections and exhibitions. Located 0.7 miles from the hotel.
- Breakfast: Matt's Big Breakfast - Enjoy hearty breakfast dishes made with locally sourced ingredients. Located 0.8 miles from the hotel.
- Lunch: Cibo - A charming Italian restaurant serving wood-fired pizzas and homemade pasta. Located 0.6 miles from the hotel.
- Dinner: Durant's - A classic steakhouse with a retro vibe. Located 2.1 miles from the hotel.
- Activity: Desert Botanical Garden - Discover the beauty of desert plants and landscapes. Located 7.3 miles from the hotel.
- Breakfast: Tuck Shop - A cozy neighborhood eatery serving delicious breakfast dishes. Located 1.5 miles from the hotel.
- Lunch: The Coronado - A vegan-friendly restaurant offering a variety of flavorful dishes. Located 1.3 miles from the hotel.
- Dinner: The Capital Grille - Indulge in fine dining with a menu featuring dry-aged steaks and fresh seafood. Located 1.2 miles from the hotel.
- Activity: Camelback Mountain - Hike to the summit for breathtaking views of the Phoenix area. Located 12.6 miles from the hotel.
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Previously known as:
Holiday Inn Express Hotel & Suites Downtown Phoe, Holiday Inn Express Hotel & Suites Phoenix Downtwn, Holiday Inn Express
Seasonality and Projections at Best Western Downtown Phoenix
This chart illustrates fluctuations of sleeping room prices for both group rates and the best online individual traveler prices our rate checker could find at the time the group/meeting offer was placed. The lowest group/meeting rate displayed is 20.7% in the month of March 2022 and the highest average individual rate is $249 in the month of February 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Downtown Phoenix in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Best Western Downtown Phoenix
Below are the meeting, banquet, conference and event spaces at Best Western Downtown Phoenix.
Feel free to use the Best Western Downtown Phoenix meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Phoenix event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| The Meeting Room | 25 x 17 x 12 | 500 | --/24 | 24 | 20 | 12 | 15 | 10 | --/-- | 30 | 30 | 3 |
Close This The Meeting RoomWe have complete hot, buffet breakfast in the room adjacent to our meeting room, which can be included in the meeting room rate for your guests. The meeting room is bright and airy with warm colors throughout. Room Type: General Meeting Room Total Size: 500 Sq. Mi Dimensions: 25 x 17 x 12 Ft. Floor Level: Ground Level Power Outlets: 3 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Half Day Rental: $125.00 USD Full Day Rental: $250.00 USD | ||||||||||||
Planning an Event? Phoenix Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Best Western Downtown Phoenix
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Downtown Phoenix have?
There are 90 sleeping rooms in the hotel.
Is there any meeting space at Best Western Downtown Phoenix?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Best Western Downtown Phoenix?
A Healthy Start hot breakfast is included for each day of your stay.
What parking is available at Best Western Downtown Phoenix?
Parking charge of $18 + tax per night.
How much does internet cost?
Complimentary WiFi.
Can I get a AAA rate at Best Western Downtown Phoenix?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast, Microwave, Refrigerator Standard
Can I get a Senior or AARP rate at Best Western Downtown Phoenix?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast, Microwave, Refrigerator Standa
Is there a gym at Best Western Downtown Phoenix?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"This was my first time making group reservations, and this is definitely the best site to do it on. It was very easy to use, and helped me get a very good deal for my group. Thanks!" D.P. - Chicago, IL
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