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- We have an outdoor pool
- Airport shuttle provided
- The Avg. Group Discount is 20.9%!
- 269 rooms in property
- 3 floors in hotel
- 3 suites in hotel
- Check-in: 03:00
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
- 6 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds - Free WiFi, Microwave, Refrigerator, Coffee
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Fireplace Microwave, Refrigerator
Non-Smoking
Check RatesSuite 1 King Bed Fireplace Flat Screen Television Sitting Area Microwave and Refridgerator Free Brea
Non-Smoking
Check RatesSuite 1 King Bed Fireplace Flat Screen Television Sitting Area Microwave and Refridgerator Room Only
Non-Smoking
Local Attractions
Convention Center- 2 miles, Costco- 2 blocks, Shopping and grocery- 2 blocks, Movie theater- 1.5 miles, Downtown Reno/Truckee River Whitewater Park- 3 miles, University of Nevada Reno- 4 miles, Lake Tahoe- 30 miles, Pyramid Lake- 18 miles, Reno Aces Ballpark- 3 miles, National Bowling Stadium- 3 miles and Fallon Naval Air Station- 50 miles.
Map and Points of Interest Near SureStay Plus Hotel by Best Western Reno Airport
Verified Reviews of SureStay Plus Hotel by Best Western Reno Airport
Below are the verified reviews from guests that we have booked recently: "Friendly staff and clean room."
Overall Score5.0/ 5
I enjoyed my stay at the hotel and I would definitely come back. Friendly staff and clean room.
Lila O. (Individual traveler, booked 1 room), from 
25-Apr-2023 Verified Review, stayed from Fri Apr 21 to Sun Apr 23 2023 at a $110.99 average nightly rate. 
"Clean, Updated Rooms"
Overall Score4.0/ 5
Updated rooms. Clean. Responsive personnel.
Barbara K. (Individual traveler, booked 1 room), from
18-Apr-2023 Verified Review, stayed from Mon Apr 17 to Tue Apr 18 2023 at a $100.47 average nightly rate. "Our clerk was very helpful."
Overall Score4.0/ 5
We had lots of questions and our clerk helped us with them all.
Lisa F. (Individual traveler, booked 1 room), from
14-Apr-2023 Verified Review, stayed from Fri Apr 14 to Sat Apr 15 2023 at a $149.00 average nightly rate. "Fantastic Facility & Staff"
Overall Score5.0/ 5
The facility and staff were fantastic!
Jeff S. (Individual traveler, booked 1 room), from
10-Apr-2023 Verified Review, stayed from Wed Apr 05 to Thu Apr 06 2023 at a $110.99 average nightly rate. "Great hotel and beautiful garden."
Overall Score5.0/ 5
Great hotel, unexpected beautiful garden, nice bar/restaurant. Perfect!
Knoll F. (Individual traveler, booked 1 room), from
25-Mar-2023 Verified Review, stayed from Wed Mar 22 to Thu Mar 23 2023 at a $149.00 average nightly rate. "Good Rooms"
Overall Score3.0/ 5
The rooms are good.
Margaret B. (Individual traveler, booked 1 room), from
05-Mar-2023 Verified Review, stayed from Sun Mar 05 to Mon Mar 06 2023 at a $107.99 average nightly rate. "Great Hotel near Reno Airport"
Overall Score4.0/ 5
Great hotel near Reno Airport. Nice restaurant and bar, comfortable rooms, shuttle, polite front desk personnel. Everything you might need after a surprise flight cancellation. Moderate Rates.
Valerie M. (Individual traveler, booked 1 room), from
10-Jan-2023 Verified Review, stayed from Sat Dec 31 to Mon Jan 02 2023 at a $350.00 average nightly rate. "Friendly hotel reservation individuals. Rooms very clean."
Overall Score5.0/ 5
Overall a ten! Friendly hotel reservation individuals. Rooms very clean.
Lorraine W. (Individual traveler, booked 1 room), from
16-Dec-2022 Verified Review, stayed from Thu Dec 15 to Fri Dec 16 2022 at a $113.99 average nightly rate. "Great"
Overall Score5.0/ 5
Great
Rocky P. (Individual traveler, booked 1 room), from
30-Nov-2022 Verified Review, stayed from Wed Nov 30 to Thu Dec 01 2022 at a $163.99 average nightly rate. "Super Comfortable"
Overall Score5.0/ 5
The employees were nice and the place is clean and comfortable! Will definitely stay again!
Corinne M. (Individual traveler, booked 1 room), from
11-Oct-2022 Verified Review, stayed from Fri Oct 07 to Sat Oct 08 2022 at a $139.00 average nightly rate. Property Description
Come enjoy our warm family atmosphere of SureStay Plus Hotel Reno Airport. You will immediately sense its special intimate atmosphere that makes you feel like being in your own home. We are a full-service hotel with 265 interior corridor rooms. We have a limited number of dog friendly rooms available. Please contact the hotel in advance to make sure we have a dog friendly room available when traveling with your dog. We do not accept cats or other animals. Stop and grab your favorite coffee at our espresso bar or sit down and enjoy breakfast in the restaurant daily: 7 to 10 a.m. or a drink in our lounge, Thursday - Monday: 5 to 10 p.m. We do offer a selection of sandwiches, salads and snack items available for purchase 24-hours a day.We offer a 24-hour business center in the lobby, ATM snack machine in the lobby as well as free secure Wi-Fi throughout the hotel.Our airport shuttle is complimentary and paid long-term and airport parking is available. You can have peace of mind with our 24-hour security patrols.We are just a short jaunt from scenic Lake Tahoe, Carson City, Nevadas proud state capital, and the historic Virginia City. Our hotel is minutes from downtown Reno, the Reno Riverwalk and University of Nevada Reno. Host your next meeting or event in our 6,000 square foot conference center. Looking for an outdoor venue for your wedding? Our courtyard is a scenic backdrop for a small intimate event.Sit and relax in our beautiful park- like courtyard. Between May 1st October 1st, you can take a refreshing swim in our outdoor pool or lay out in the sun on the pool deck. We look forward to providing you with an exceptional experience.Payments and Fees:Major credit card required as the only form of payment for hotel reservations. A deposit of $50 is held for incidentals andor damage. It can take up to five business days for your bank to release deposits or charge adjustments.NO CASH ACCEPTED for hotel rooms.
Green Sustainability
Current County Guidelines for Covid 19 prevent us from following our normal Green Programs. When allowed to resume we will.
Details / Other Expenses
| Check In: | 03:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2016 |
| Floors: | 3 |
| Rooms: | 269 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 260 |
| Handicap Rooms: | 4 |
| Rooms with 2 Beds: | 103 |
| Suites: | 3 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 6 View Spaces |
| Meeting Space: | 12316 sq. feet |
| Banquet Space: | Holds 300 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5:00 PM - 10 PM |
| Pool Info: Seasonal pool 30 max capClosed October 1st - May 30th | |
Policies / Expenses
| Cancellation: 24 hrs prior to arrival with no penalty. Special Event periods are subject to a 72-hour cancellation policy. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $2.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.27% (Only applies to non room) |
| Occupancy Tax: | 13.00% |
| Audio Visual Tax: | 8.27% |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Night |
| Food and Beverage Service Charge: | 20.00% |
| Audio Visual Service Charge: | 0.00% |
| Banquet Labor Fees: | 50.00 Per Hour |
| Banquet Bartender Fees: | 150.00 Per Function |
| Avg. Continental Breakfast Cost: | 8.95 Per Person |
| Avg. Plated Breakfast Cost: | 10.95 Per Person |
| Avg. Plated Lunch Cost: | 18.95 Per Person |
| Avg. Boxed Lunch Cost: | 12.95 Per Person |
| Avg. Plated Dinner Cost: | 24.95 Per Person |
| Banquet Gallon of Coffee: | 20.00 Per Item |
| Banquet Soda: | 2.00 Per Item |
| Banquet Bottled Water: | 1.00 Per Item |
Amenities / Features
- Air conditioning
- Airport Shuttle
- ATM
- Baggage storage facilities
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Elevator
- Fax available
- Free local calls
- Generator for public spaces
- Hairdryer available
- Central heating
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Private bathroom in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Weather Channel
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
Airport & Shuttle Information
RNO. We are directly across the street from the airport (less than 1/4 mile) with complimentary airport shuttle service 24/7. Complimentary parking on-site for hotel guests.
Local Shuttle Info: Complimentary 24-hour shuttle service to airport
Breakfast Information
We have a restaurant on the property. Average prices: $10.00. Open for Breakfast Daily AM only
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Overnight and event guest receive inclusive parking. We have ample space for bus, large vehicle and RV parking. We offer paid long term airport parking and daily event parking for offsite events at daily cost.
Internet / WiFI
Free Wi-Fi Internet 7 up 3 down speeds
Cleaning Policies
All Brand, CDC & local governmental agencies procedures for cleaning and disinfecting are followed.
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
Previously known as:
Best Western Airport Plaza Hotel, Best Western Plus Airport Plaza, Best Western Plus Airport Plaza Hotel
Seasonality of Hotel Rates at SureStay Plus Hotel by Best Western Reno Airport
This chart illustrates seasonality of sleeping room prices for both group prices and the best online individual traveler rates our rate checker could find at the time the group/meeting offer was submitted. The lowest group/meeting discount shown is 39.9% in January 2023 and the highest average individual rate is $206 in the month of July 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Reno Airport in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at SureStay Plus Hotel by Best Western Reno Airport
Below are the meeting, banquet, conference and event spaces at SureStay Plus Hotel by Best Western Reno Airport.
Feel free to use the SureStay Plus Hotel by Best Western Reno Airport meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Reno event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Aviation Ballroom | 50 x 88 x 11 | 4400 | 256/-- | 128 | 200 | 120 | 100 | 75 | 30/-- | 320 | 110 | -- |
Close This Aviation BallroomLocated on the second floor is our full service Aviation Ballroom which is approximately 4,400 square feet and can be separated into 4 sections. Aztec, Gulfstream, as well as three conference suites are available to accommodate smaller events.We have a wonderful chef and lots of menu options available when you are ready to make your selections. Please keep in mind that our chef can tailor a menu to your specifications. Please note that we do not allow any outside food or beverage. All food and beverage requirements must be provided though the hotel. Audio Visual Equipment can be brought in or rented through the hotel. Room Type: Ballroom Total Size: 4400 Sq. Mi Dimensions: 50 x 88 x 11 Ft. Floor Level: 2 Power Outlets: 14 Columns: 3 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000    | ||||||||||||
| Lear | 50 x 22 x 12 | 1100 | --/64 | -- | 50 | 40 | 35 | 35 | --/-- | 80 | 80 | -- |
Close This LearRoom Type: Ballroom Section Total Size: 1100 Sq. Mi Dimensions: 50 x 22 x 12 Ft. Floor Level: 2 Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
| Piper | 50 x 22 x 12 | 1100 | --/64 | -- | 50 | 40 | 35 | 35 | --/-- | 80 | 80 | -- |
Close This PiperRoom Type: Ballroom Section Total Size: 1100 Sq. Mi Dimensions: 50 x 22 x 12 Ft. Floor Level: 2 Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
| Cessna | 50 x 22 x 12 | 1100 | --/64 | -- | 50 | 40 | 35 | 35 | --/-- | 80 | 80 | -- |
Close This CessnaRoom Type: Ballroom Section Total Size: 1100 Sq. Mi Dimensions: 50 x 22 x 12 Ft. Floor Level: 2 Power Outlets: 5 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
| Concord | 50 x 22 x 12 | 1100 | --/64 | -- | 50 | 40 | 35 | 35 | --/-- | 80 | 80 | -- |
Close This ConcordRoom Type: Ballroom Section Total Size: 1100 Sq. Mi Dimensions: 50 x 22 x 12 Ft. Floor Level: 2 Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
| The Landing | 13 x 110 x 0 | 1430 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 50 | -- |
Close This The LandingThis is a seating area outside the main function rooms. This are has a bar or reception desk in it and the bathrooms are located immediately off this area. Room Type: Foyer Total Size: 1430 Sq. Mi Dimensions: 13 x 110 x 0 Ft. Floor Level: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
| Gulfstream | 1 x 1 x 0 | 616 | --/40 | -- | 25 | 25 | 20 | 25 | --/-- | 50 | 50 | -- |
Close This GulfstreamRoom Type: General Meeting Room Total Size: 616 Sq. Mi Dimensions: 1 x 1 x 0 Ft. Floor Level: 5 Below Ground Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
| Aztec | 40 x 25 x 0 | 1000 | --/48 | -- | 50 | 40 | 35 | 35 | --/-- | 80 | 70 | -- |
Close This AztecRoom Type: General Meeting Room Total Size: 1000 Sq. Mi Dimensions: 40 x 25 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
| Executive Meeting Suite | 1 x 1 x 0 | 470 | 16/-- | -- | -- | 6 | 10 | 10 | --/-- | -- | -- | -- |
Close This Executive Meeting SuiteThis is room includes a bathroom, sofa and fireplace. It is located on a corner on the second floor away from the other function rooms. It is only for very small groups or private meetings. Room Type: General Meeting Room Total Size: 470 Sq. Mi Dimensions: 1 x 1 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting room are discounted with Food and Beverage purchases; first discount is at $1500, then $3000, then $5000, then $8000 | ||||||||||||
Planning an Event? Reno Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about SureStay Plus Hotel by Best Western Reno Airport
What time is check in?
Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Plus Hotel by Best Western Reno Airport have?
There are 269 rooms in the property.
Is there any meeting space at SureStay Plus Hotel by Best Western Reno Airport?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at SureStay Plus Hotel by Best Western Reno Airport?
We have a restaurant on the property. Average prices: $10.00. Open for Breakfast Daily AM only
What parking is available at SureStay Plus Hotel by Best Western Reno Airport?
Overnight and event guest receive inclusive parking. We have ample space for bus, large vehicle and RV parking. We offer paid long term airport parking and daily event parking for offsite events at daily cost.
How much does internet cost?
Free Wi-Fi Internet 7 up 3 down speeds
Can I get a AAA rate at SureStay Plus Hotel by Best Western Reno Airport?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 2 Queen Beds - Free WiFi, Microwave, Refrigerator, Coffee Maker
Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Reno Airport?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds - Free WiFi, Microwave, Refrigerator, Coffee
Is there a pool at SureStay Plus Hotel by Best Western Reno Airport?
Yes, there is a pool on-site at the property. Seasonal pool 30 max capClosed October 1st - May 30th.
Testimonials:
"I love your planner service and will use it again when I have a need for group planning!" P.R. - Washington, DC
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