Staybridge Suites Lakeland West, an IHG Hotel

3855 Don Emerson Dr., Lakeland, FL 33811 United States (USA)
View Map Reservations: 1-800-760-7718
3.0 Star Property
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good

Based on 280 guest reviews

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  • Has outdoor swimming pool
  • Access to gym on-site
  • 79 sleeping rooms in hotel
  • 3 floors in property
  • 79 suites in property
  • Check in: 3:00pm
  • Hotel has a green policy
  • Group score of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Accessible Hearing
Check Rates1 Bedroom Accessible Mobility
Check Rates1 Bedroom Accessible Mobility Bathtub
Check RatesDisabled Adapted
Check RatesKitchen
Check RatesStandard Room, King or Two Doubles
Check RatesStudio Suite
Check RatesStudio Suite 1 King Bed Accessible Hearing
Check RatesStudio Suite 1 King Bed Kitchen
Check RatesStudio Suite King Bed
Check RatesStudio Suite King Bed Accessible Kitchenette
Check RatesStudio Suite King Bed Hearing Mobility Accessible
Check RatesSuite
Check RatesSuite 1 Bedroom Kitchen
Check RatesSuite Disabled Adapted
Check RatesSuite Studio

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Verified Reviews of Staybridge Suites Lakeland West An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Room was comfortable enough."
Overall Score3.0/ 5
The breakfast had multiple issues.. daily 1. Utensils were dirty and unwashed. The spoons and and knives especially looked as if hey were simply rinsed off andput back for use. There was grease smudges and food streaks STILL on them. Not just one or two, but the ENTIRE batch. No good! Even other guests saw and commented on it. I had pointed out the same to the person working there the first day and even the next day. ( Sat and Sunday) We just used the plastic utensils instead. 2. The oatmeal was UNCOOKED. The oatmeal was simply soaked in milk / water and left in the pot. I don't think it worked. Both days. Only on Monday, someone made it work. 3. Coffee was of no taste.. even the 'bold' pot. Felt like cheap cheap coffee. 4. The bread tasted stale and of low quality. Even after roasting. 5. Musty smelly room. .. bothered my wife more than it did me. 6. Shower head did not work well. Half of the water down the spout and the rest through the shower head. The spout needs to be fixed. I was surprised at the stay not being that satisfactory.. I especially chose Staybridge because my brother in law vouched about it's service and the hot breakfast. ( which was disappointing). There was also another guest who was quite angry at the kitchen guy ( who I think was just overwhelmed without help on Sunday). There was quite a show then. The manager spoke to the guest and somehow got it under control. I hope this is not a regular occurrence. Anyways, these are some of my observations that hopefully you'd fix. I don't mean to get anyone in trouble there.
(Individual traveler, booked 1 room), from US flag
21-Aug-2019 Verified Review, stayed from Fri Aug 16 to Mon Aug 19 2019 at a $79.20 average nightly rate.
4.0 out of 5. Based on 280 guest reviews

Property Description

New Hotel opened December 2017. Warm, Welcoming, Home-Like, Community, Caring, Thoughtful, Social, Roomy, Refreshing, Down- To- Earth, Friendly. Discover a fresh approach of comfort. The Staybridge Suites Lakeland. We love to make our guest feels like family and our hotels to feel like home. Staybridge Suites is ideal for upscale business and leisure travelers who want to settle in for longer stays and enjoy the best of home and hotel. Guests have their own spacious living areas, fully equipped kitchens and separate work areas. Breakfast buffet included every day and a Social evening reception that includes light dinner Monday, Tuesday and Wednesday nights.

Green Sustainability


Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2017
Floors: 3
Rooms: 79
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 79
Handicap Rooms: 13
Rooms with 1 Bed: 46
Rooms with 2 Beds: 33
Suites: 79
Room Windows: Windows Don't Open
Cleaning Frequency: Weekly
Meeting Rooms: 1
Meeting Space: 670 sq. feet
Banquet Space: Holds 40 people
Dist. to Food/Bars: 2.0 Mi
Dist. to 24hr Restaurant: 3.0 Mi
Dist. to Nearest Gym: 5.0 Mi
Lounge/Bar Hours: 4pm - 10pm
FEMA Approved: Yes
Pool Info: Large outdoor pool.
Ownership: Beechwood Hotels Group, LLC.
Policies / Expenses
72 Hours prior to the arrival date
Nightly Parking: N/A
Typical Group Deposit: 50%
Total Taxes: 7.00%
Total Misc Fees: $5.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
City Tax: 6.60%
Food and Beverage Service Charge: 21.00%
Banquet Labor Fees: 175.00 Per Function (dedicated attendant)
Avg. Buffet Breakfast Cost: 12.00 Per Person (our Lobby Breakfast)

Amenities / Features

  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Orlando & Tampa International Airports. 50 miles from the hotel. $50.00 taxi fare. No shuttle service.

Local Shuttle Info: Taxi

Breakfast Information

Complimentary Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info


Internet / WiFI

Complimentary Wi-Fi

About Staybridge Suites

  • Extended stay property with a fully-equipped kitchen and a full-size refrigerator with ice maker and microwave oven
  • All spacious suites also include a toaster, dishwasher, storage areas, and a cooktop stove
  • Free high-speed internet access with ample workspace
  • Complimentary fitness facility, laundry room, and business center open 24/7
  • Pet-friendly services
  • The Social Tuesdays - Thursdays offers free food and beverages
  • Great outdoor spaces: The Patio and The Backyard. At participating locations, enjoy Wednesday night BBQs
  • Free hot breakfast buffet serving waffles, fruits, and yogurt
  • Wolfgang Puck Coffee
  • The Pantry convenience store sells easy meals, snacks, and drinks 24-hours a day

The Staybridge Suites highlights above are subject to change without notice.

Previously known as:
Holiday Inn Winter Haven, Staybridge Suites Lakeland

FAQs about Staybridge Suites Lakeland West An Ihg Hotel

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Staybridge Suites Lakeland West An Ihg Hotel have?

There are 79 sleeping rooms in the hotel.

Is there any meeting space at Staybridge Suites Lakeland West An Ihg Hotel?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Staybridge Suites Lakeland West An Ihg Hotel?

Complimentary Breakfast

What parking is available at Staybridge Suites Lakeland West An Ihg Hotel?


How much does internet cost?

Complimentary Wi-Fi

Can I get a AAA rate at Staybridge Suites Lakeland West An Ihg Hotel?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Staybridge Suites Lakeland West An Ihg Hotel?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Staybridge Suites Lakeland West An Ihg Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Staybridge Suites Lakeland West An Ihg Hotel?

Yes, there is a pool on-site at the property. Large outdoor pool..


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"Everything went very well and I have referred your site to all of my friends! Thank you for all of your assistance and consideration. We will definitely utilize your site in the future! " M.B. - Long Island, NY

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