TRU by Hilton Jackson, MI

Overview
2401 Shirley Dr., Jackson, MI 49202 United States
Near Jackson Crossing Mall
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

Tru by Hilton Jackson MI offers a variety of amenities including a gym, pool, spa, and complimentary breakfast, making it a cool and convenient choice for travelers.

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We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free WiFi
Free buffet breakfast
Wheelchair-accessible van parking
Wheelchair-accessible fitness center
Select your room
5.0
19-Jan-2026
"Wonderful stay"

Friendly staff, excellent breakfasts, overall a positive experience.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat Jan 17 to Tue Jan 20 2026 at a $111.99 average nightly rate.
5.0
11-Jan-2026
"Great friendly staff hotel clean pet friendly"

Our room was spacious, clean and quiet.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Jan 08 to Sat Jan 10 2026 at a $103.99 average nightly rate.
5.0
02-Sep-2025
"Quiet, clean, good beds, nice people!"

Check in was fast, the room was clean, quiet, large and well laid out. Nice beds with plenty of good pillows. Nice shower. Breakfast was abundant and had good variety. The woman working there was friendly and helpful!

(Individual traveler, booked 1 room)
Verified Review, stayed from Fri Aug 29 to Sat Aug 30 2025 at a $219.99 average nightly rate.
5.0
25-Aug-2025
"Great Hotel"

Wonderfully helpful, friendly receptionists. Clean, bright rooms with comfortable beds. Nice breakfast selection. I would stay there again when in Jackson!

(Group coordinator, booked 2 rooms)
Verified Review, stayed from Fri Aug 22 to Sat Aug 23 2025 at a $145.99 average nightly rate.
4.0
17-Jul-2025
"Comfortable and very clean."

Our room was very clean! Loved how large it was, would have like a lazy boy chair or small live seat better than that single "Office" chair, didn't get paid service on second day of trash removal or fresh towels, seat in shower for handicapped is very slippery, pool a little chilly,little disappointed in the free breakfast I have been at cheaper hotels and had been able to have scrambled eggs and bacon,sausage, for a "HILTON" Expected a better breakfast, but overall stay was very nice it was quiet and bed very comfortable.

(Individual traveler, booked 1 room)
Verified Review, stayed from Mon Jul 14 to Wed Jul 16 2025 at a $174.49 average nightly rate.
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Check-In 3:00 PM - 5:30 AM

Check-Out 12:00 PM

Year of Last Renovation: 2018

Floors: 4

Rooms: 93

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 93

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 1

Dist. to Food/Bars: 0.3 Mi

Dist. to 24hr Restaurant: 5.0 Mi

Dist. to Nearest Gym: 1.0 Mi

Ownership: Roberto Ramon

Total Taxes: 11.00%

Total Misc Fees: $0.00 USD

Cancellation: 48 hour cancellation policy on individual guest reservations. 30 day group cut-off.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • 24-hour fitness facilities
  • 24-hour front desk
  • Assistive listening devices available
  • Business center
  • Check In: 3:00 PM - 5:30 AM
  • Check Out: 12:00 PM
  • Coffee/tea in common areas
  • Daily
  • Dry cleaning/laundry service
  • Elevator
  • Fitness facilities
  • Free WiFi
  • Free breakfast
  • Free buffet breakfast
  • Free newspapers in lobby
  • Free self parking
  • Free wired internet
  • Grocery/convenience store
  • LGBTQIA+ friendly
  • Laundry facilities
  • Maximum number of pets per room 2
  • No rollaway/extra beds available
  • Off-street parking
  • Only dogs and cats are allowed
  • Pets allowed
  • Professional property host/manager
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

TOP IT Breakfast. With a free, hot breakfast featuring scrambled eggs, sausage and a variety of toppings, you'll love creating the most important meal of the day!

Complimentary on-site parking

Free fast Wi-Fi and easy-to-reach charging outlets found throughout the lobby and guestrooms. Print from anywhere in the hotel with free wireless printing.

Contactless check-in is available

Contactless check-out is available

Catered to younger, millennial travelers looking for unique design and affordability with the first hotel opening in late July 2017 and 102 properties signed on for development throughout the U.S.

Tru by Hilton offers a true, customized experience for guests with a large 2,800 square-foot multifunctional lobby, perfect for lounging, eating, mingling or working. Complimentary high-speed internet access, wireless printing, and board games are also available to enjoy throughout every lounge space.

To stay energized throughout the day, the Eat. & Sip. Market has local, gourmet snacks and drinks (including beer and wine) and complimentary Italian brewed coffee, organic Stash tea and hot chocolate in the lobby 24/7.

Modern designed guest rooms feature large oversized windows delivering plenty of natural light with additional amenities including free Wi-Fi, multiple charging outlets, and 150 DirecTV channels.

Also available on property is a fitness center delivering free weights, cardio equipment, as well as workout routines straight from their fitness center tablet. In the morning time, guests can build their own free breakfast with up to 30 sweet and savory toppings to choose from.

Earn and redeem Hilton Honors points for free hotel nights, travel and transportation, shopping, dining and other exclusive benefits. All Hilton Honors members have access to complimentary Wi-Fi, water and snacks, digital check-ins and late check-outs at no extra cost.

The TRU by Hilton highlights above are subject to change without notice.

Day 1

Breakfast Anna's Porch Cafe - Start your day with a hearty breakfast at this cozy cafe. Located 1 mile from the hotel.
Lunch West Texas Barbeque Co. - Indulge in mouthwatering BBQ dishes at this local favorite. Located 3 miles from the hotel.
Dinner The Chase Sports Bar - Enjoy delicious American cuisine and catch a game on one of their many TVs. Located 2.5 miles from the hotel.
Activity Michigan Theatre - Immerse yourself in the arts at this historic theater, showcasing movies and live performances. Located 2 miles from the hotel.

Day 2

Breakfast Jackson Coney Island - Experience a true Michigan breakfast with a visit to this iconic coney island. Located 1.5 miles from the hotel.
Lunch Grand River Brewery - Savor craft beers and delicious pub food at this local brewery. Located 0.5 miles from the hotel.
Dinner Knight's Steakhouse - Treat yourself to a juicy steak and classic American fare at this renowned steakhouse. Located 4 miles from the hotel.
Activity Cascades Falls Park - Explore the beautiful park with stunning waterfalls, walking trails, and picnic areas. Located 3 miles from the hotel.

Day 3

Breakfast Steve's Ranch Family Restaurant - Start your day with a hearty breakfast at this family-friendly diner. Located 3 miles from the hotel.
Lunch The Parlour - Delight in homemade ice cream and sweet treats at this charming ice cream parlor. Located 1.5 miles from the hotel.
Dinner The Dirty Bird - Enjoy a unique dining experience with gourmet chicken sandwiches and creative sides. Located 2 miles from the hotel.
Activity Ella Sharp Museum - Discover art, history, and science exhibits at this fascinating museum. Located 4 miles from the hotel.

FAQs about Tru by Hilton Jackson, MI

What time is check in?

Check in time is 3:00 PM - 5:30 AM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Tru by Hilton Jackson, MI have?

There are 93 rooms in the property.

Is there any meeting space at Tru by Hilton Jackson, MI?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Tru by Hilton Jackson, MI?

TOP IT Breakfast. With a free, hot breakfast featuring scrambled eggs, sausage and a variety of toppings, you'll love creating the most important meal of the day!

What parking is available at Tru by Hilton Jackson, MI?

Complimentary on-site parking

How much does internet cost?

Free fast Wi-Fi and easy-to-reach charging outlets found throughout the lobby and guestrooms. Print from anywhere in the hotel with free wireless printing.

Is there a gym at Tru by Hilton Jackson, MI?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Tru by Hilton Jackson, MI?

Yes, there is a pool on-site at the property. Indoor pool open from 6:00am to 12:00am 7 days a week.

Is Tru by Hilton Jackson, MI pet friendly?

Yes, pets are allowed. Service animals complying with ADA Title lll regulations are allowed.

Is there shuttle service at Tru by Hilton Jackson, MI?

Jackson County Airport. 3 miles. No Shuttle. Detroit Metro Airport. 63 miles. No Shuttle. One-way Uber $100.00 Kalamazoo-Battle Creek Airport. 61 miles. No Shuttle. One-way Uber $100.00

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