SURESTAY PLUS HOTEL BY BEST WESTERN® DURHAM MEDICAL CENTER

SureStay Plus Hotel by Best Western Durham Medical Center

3710 Hillsborough Rd., Durham, NC 27705 US near Exit 173 on I-85 (~0.1mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
36.025017-78.956100
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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  • We have an outdoor pool ready for use
  • Free breakfast available
  • Hotel has 114 rooms
  • Hotel has 3 floors
  • Check in time: 03:00
  • Check out time: 11:00
  • Group friendly rating of 7.6/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom 2 Bathroom Suite with 2 Double Beds Sofa Bed and Complimentary Buffet Breakfast
Non-Smoking
Check Rates1 King
Smoking    Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible No Pets Allowed Corridors Exterior Coffeemaker
Non-Smoking
Check Rates1 King Bed Accessible Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Accessible Suite No Pets Allowed Corridors Exterior Microwave
Non-Smoking
Check Rates1 King Bed and Complimentary Buffet Breakfast
Non-Smoking
Check Rates1 King Bed Bathtub and Complimentary Buffet Breakfast
Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator Work Desk Continental Breakfast
Non-Smoking
Check Rates1 King Bed Microwave, Refrigerator, Coffeemaker Tea
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave Kingbed
Non-Smoking
Check Rates1 King Bed Suite No Pets Allowed Microwave, Refrigerator, Coffeemaker
Non-Smoking
Check Rates1 King Bed Suite with Living Room
Non-Smoking
Check Rates1 King Bed Suite with Sofa Bed
Non-Smoking
Check Rates2 Double Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds and Complimentary Buffet Breakfast
Non-Smoking
Check Rates2 Double Beds Bathtub and Complimentary Buffet Breakfast
Non-Smoking
Check Rates2 Double Beds High Speed Internet Accessible Microwave and Refrigerator Work Desk Continental Breakf
Non-Smoking
Check Rates2 Double Beds No Pets Allowed Microwave, Refrigerator, Coffeemaker
Non-Smoking
Check Rates2 Double Beds No Pets Allowed Microwave, Refrigerator, Coffeemaker in
Non-Smoking
Check Rates2 Double Beds Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds Refrigerator, Microwave Fullbed
Non-Smoking
Check Rates2 Double Beds Suite No Pets Allowed Microwave, Refrigerator, Coffeemak
Non-Smoking
Check Rates2 Double Beds Suite No Pets Allowed Microwave, Refrigerator, Coffeemaker
Non-Smoking
Check Rates2 Double Beds Suite with Living Doorm
Non-Smoking
Check RatesAccessible
Non-Smoking
Check RatesAccessible 1 King Bathtub
Non-Smoking
Check RatesAccessible 1 King Bed with Bathtub
Non-Smoking
Check RatesAccessible 1 King Bed with Rolling Shower
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Bathtub Work Desk Microwave and Refrigerator, Continental Brea
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Roll in Shower Work Desk Microwave and Refrigerator, Continent
Non-Smoking
Check RatesAccessible 1 King Roll in Shower
Non-Smoking
Check RatesAccessible King Size Bed
Non-Smoking
Check RatesAccessible King Suite with Sofa Bed
Non-Smoking
Check RatesAccessible Room with 1 King Bed and Complimentary Buffet Breakfast
Non-Smoking
Check RatesAccessible Suite | King Bed Roll in Shower
Non-Smoking
Check RatesAccessible Suite King Bed Roll in Shower
Non-Smoking
Check RatesBasic Double Room
Non-Smoking
Check RatesDouble Accessible King Size Bed
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesDouble Bed Mobility Accessible
Non-Smoking
Check RatesDouble Room with 2 Double Beds
Non-Smoking
Check RatesDouble Suite Room
Non-Smoking
Check RatesKing Room Disability Accessible
Non-Smoking
Check RatesMobility Accessible 1 Bedroom 2 Bathroom Suite with 1 King Bed Sofa Bed Roll in Shower and Complimen
Non-Smoking
Check RatesMobility Accessible with 1 King Bed Roll in Shower and Complimentary Buffet Breakfast
Non-Smoking
Check RatesQuadruple
Non-Smoking
Check RatesRunofhouse
Non-Smoking
Check RatesSingle King Size Bed
Non-Smoking
Check RatesSingle Room
Non-Smoking
Check RatesSingle Standard
Non-Smoking
Check RatesStandard Rate Standard Accessible Room 1 King Bed Nonsmokingcable TV Alarm Clock Coffeemaker Hairdyr
Smoking
Check RatesStandard Rate Standard Room with 1 King Bed Cable TV Alarm Clock Coffeemaker Hairdyr Iron
Smoking
Check RatesStandard Rate Standard Room with 2 Double Beds Nonsmokingcable TV Alarm Clock Coffeemaker Hairdyr Ir
Smoking
Check RatesStandard Rate Suite Accessible Room 1 King Bed Nonsmokingsofa Bed Cable TV Coffeemaker, Hairdryer Ir
Smoking
Check RatesStandard Rate Suite Room with 1 King Bed Sofa Bed Cable TV Coffeemaker, Hairdryer Iron
Smoking
Check RatesStandard Rate Suite Room with 2 Double Beds Sofa Bed Cable TV Coffeemaker, Hairdryer Iron
Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesStandard Single
Non-Smoking
Check RatesStandard Suite 2 Double Beds
Non-Smoking
Check RatesStandard Suite King Bed
Non-Smoking
Check RatesStandard Suite King Bed Mobility Accessible
Non-Smoking
Check RatesStandard with 1 King Bed
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed 1 Bedroom Sofa Bed Living Room, Microwave and Refrigerator 2 Bathrooms Continental
Non-Smoking
Check RatesSuite 1 King Bed Refrigerator, Microwave Living Room;with Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed Refrigerator, Microwave Living Room;with Sofa Bed Kingbed
Non-Smoking
Check RatesSuite 1 King Bed Sofa Bed Living Area Work Desk Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Sofa Bed Living Room
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Accessible with Sofa Bed
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed Refrigerator, Microwave with Sofa Bed
Non-Smoking
Check RatesSuite 2 Double Beds
Non-Smoking
Check RatesSuite 2 Double Beds 1 Bedroom Sofa Bed Living Room, Microwave and Refrigerator 2 Bathrooms Continent
Non-Smoking
Check RatesSuite 2 Double Beds Refrigerator, Microwave Living Room;with Sofa Bed
Non-Smoking
Check RatesSuite 2 Double Beds Sofa Bed Living Room
Non-Smoking
Check RatesSuite Accessible King Size Bed
Non-Smoking
Check RatesSuite King Size Bed
Non-Smoking
Check RatesSuite with 1 King Bed Sofa Bed and Complimentary Buffet Breakfast
Non-Smoking

Local Attractions

Durham VA Medical Center 1.7m/2.7km SE Hillandale Golf Course 1.7m/2.7km NE Bennett Place 2.0m/3.2km E Duke Chapel 2.0m/3.2km NW Sarah P.Duke Gardens 2.0m/3.2km NW Duke Homestead 2.7m/4.3km NE Nasher Museum of Art 2.7m/4.3km SE Wallace Wade Stadium 2.7m/4.3km SE Duke University Golf Club 3.0m/4.8km S Cameron Indoor Stadium 3.2m/5.1km SE Northgate Mall 3.5m/5.6km SE American Tobacco Hist Dist 3.8m/6.1km SE Historic Carolina Theater 3.8m/6.1km SE Brightleaf Square 4.0m/6.4km W Durham Bulls Athletic Park 4.0m/6.4km SE Edison Johnson Swim Complex 4.0m/6.4km NE Historic Durham Athletic Prk 4.0m/6.4km SE Duke Tobacco Museum 5.0m/8.0km W Historic Hillsborough 5.0m/8.0km NE Hyati Heritage Center 5.0m/8.0km SE Museum of Life and Science 5.0m/8.0km SW South Sqaure Mall 5.0m/8.0km S West Point on The Eno 5.0m/8.0km SW Southpoint Cinemas 10.0m/16.1km S Streets at Southpoint Mall 10.0m/16.1km S Dean Smith Center 11.0m/17.

Verified Reviews of SureStay Plus Hotel by Best Western Durham Medical Center

Below are the verified reviews from guests that we have booked recently:
"Did not feel at home."
Overall Score1.0/ 5
Not clean. Cheaply renovated the place. You can tell unprofessional build this place. Not worth the money. Never going back.
(Individual traveler, booked 1 room), from US flag
26-Mar-2022 Verified Review, stayed from Wed Mar 23 to Thu Mar 24 2022 at a $71.99 average nightly rate.
"It is terrible hotel."
Overall Score2.0/ 5
No chair for guess to sit down, not enough staff ,breakfast terrible. Very disappointing this time.will never be back.
(Individual traveler, booked 1 room), from US flag
18-Nov-2021 Verified Review, stayed from Fri Nov 12 to Sun Nov 14 2021 at a $69.99 average nightly rate.
"Awful!"
Overall Score1.0/ 5
The toilet was broken and there was a giant cockroach on the floor by my bed belly side up when I got up the following morning. Flea bag and a dump! $85!??.
(Individual traveler, booked 1 room), from US flag
27-Jun-2020 Verified Review, stayed from Tue Jun 23 to Wed Jun 24 2020 at a $54.99 average nightly rate.
"It was ok."
Overall Score3.0/ 5
The staff was very helpful. Especially the evening front desk clerk. the first room that we went into was kinda rough. the ceiling was leaking really bad because there had been a bad rain but the gentleman at the front desk found us a new room very quickly and was very accommodating.
(Individual traveler, booked 1 room), from US flag
02-Nov-2019 Verified Review, stayed from Wed Oct 30 to Thu Oct 31 2019 at a $64.67 average nightly rate.
"Not Good"
Overall Score1.0/ 5
All security doors are broken, rooms are awful and smell like mold/cigarettes/animals. Tub had dirt and pubic hair all in it. Night manager cussed and said that is fucked up when told about room next door having dogs barking. Not worth a penny let alone $50 bucks. I would not let me dog stay there!
(Individual traveler, booked 1 room), from US flag
08-Aug-2019 Verified Review, stayed from Wed Aug 07 to Fri Aug 09 2019 at a $46.80 average nightly rate.
"Security doors broke, rooms are disgusting dirty."
Overall Score1.0/ 5
Canceled all reservations (12 in total), still have not received a refund. Choice hotels corporate sent me to a third party without my knowledge to get the corporate rate and did not tell me. This would have not allowed me to retrieve my points for stay. All security entrance doors were broken, bathtub had dirt and pubic hair in it like someone shaved or cut their hair, awful! Night manager said the fu word! Not professional! Still waiting on a refund for nights not used!!
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Sat Aug 03 to Mon Aug 05 2019 at a $74.00 average nightly rate.
"Dirty, Unsafe"
Overall Score2.0/ 5
When I first arrived at the hotel, the toilet in my room was broken so I had to switch rooms. The room I was in smelled like smoke, although was considered “nonsmoking.” When I tried to used the fitness center in the morning, the lobby was locked and the person working was asleep on the couch. My towels were dirty in the room. When I ate breakfast, there was a man walking in the lobby with a cigarette. The next day there was a man found stabbed to death in one of the other rooms there. I didn't stay the second night. However, the staff was accommodating and gave me a refund for the second night.
(Individual traveler, booked 1 room), from US flag
07-May-2019 Verified Review, stayed from Fri May 03 to Sun May 05 2019 at a $55.52 average nightly rate.
"Great mattress!"
Overall Score4.0/ 5
Conveniently located, nice staff, but above all (and this is what matters most) good nights because of great mattress.
(Individual traveler, booked 1 room), from US flag
25-Apr-2014 Verified Review, stayed from Thu Apr 17 to Mon Apr 21 2014 at a $74.99 average nightly rate.

Property Description

Off I-85, SureStay Plus Hotel by Best Western Durham Medical Center is located five miles from Duke University Hospital.All rooms offer free Wi-Fi, flat-screen TVs and desks, plus microwaves, minifridges and coffeemakers.A complimentary continental breakfast buffet is provided. Other amenities include a seasonal outdoor pool, an exercise room, guest coin-operated laundry facility, a business center and free parking.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2021
Floors: 3
Rooms: 114
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 0
Handicap Rooms: 0
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Pool Info: Pool Hours 7 am to 10 pm
Policies / Expenses
Cancellation:
24 hours cancellation policy for regular reservations. For group reservations, a 7 day notice is required.
Nightly Parking: 0.00
Typical Group Deposit: 25%
Total Taxes: 13.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.50%
Occupancy Tax: 6.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Elevator
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • Office or business center
  • Private car parking
  • Refrigerator
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: The Movie Channel
  • Voicemail

Airport & Shuttle Information

Raleigh- Durham International airport is just 14 miles from the hotel.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Hot Continental Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free Daily ParkingMotorcoach Bus Parking Available

Internet / WiFI

Free Wi-Fi

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Fairfield Inn Durham, Quality Inn & Suites Durham, Quality Inn & Suites Medical Park, Quality Inn & Suites

Meeting Rooms and Banquet Rooms at SureStay Plus Hotel by Best Western Durham Medical Center

Below are the meeting, banquet, conference and event spaces at SureStay Plus Hotel by Best Western Durham Medical Center.

Feel free to use the SureStay Plus Hotel by Best Western Durham Medical Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Durham event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Cornwalis Meeting Room 20 x 20 x 9 400--/----17101110--/--404040
Close This

Cornwalis Meeting Room

Room Type:
General Meeting Room
Total Size:
400 Sq. Mi
Dimensions:
20 x 20 x 9 Ft.
Floor Level:
1
Power Outlets:
5
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • WIFI Internet
  • White Board
  • Flip Chart
  • Air Conditioning
Photo of Cornwalis Meeting Room

FAQs about SureStay Plus Hotel by Best Western Durham Medical Center

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Durham Medical Center have?

There are 114 sleeping rooms in the hotel.

Is there any meeting space at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at SureStay Plus Hotel by Best Western Durham Medical Center?

Complimentary Hot Continental Breakfast

What parking is available at SureStay Plus Hotel by Best Western Durham Medical Center?

Free Daily ParkingMotorcoach Bus Parking Available

How much does internet cost?

Free Wi-Fi

Can I get a AAA rate at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible No Pets Allowed Corridors Exterior Coffeemaker

Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible No Pets Allowed Corridors Exterior Coffeemaker

Is there a WiFi internet?

Yes. WiFi access great. Good wifi quality. The majority of guests said the wifi quality was great.

Is there a pool at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, there is a pool on-site at the property. Pool Hours 7 am to 10 pm.

Testimonials:

Testimonials icon
"This was truly a great service and I will be using it in the future. It was great for your company to do most of the work for me!! Thanks for the service!!" L.B. - Frederick, MD

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