Comfort Inn at the Zoo

2920 South 13th Court, Omaha 68108 United States (USA),United States (USA) near Exit 454 on I-80 (~0.2mi)
View Map Reservations: 1-800-760-7718
3 Star Property
41.2311409-95.9354809
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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  • 79 rooms in hotel
  • 2 floors in hotel
  • 6 suites in hotel
  • Check-in time: 4:00 PM
  • Check-out time: 11:00 AM
  • Groups & Meetings rating of 7.8/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Conveniently located just 6 minutes from both Downtown Omaha, and the Council Bluffs casinos, the Comfort Inn is the ONLY hotel at the Henry Doorly Zoo. Easy access on and off I-80, free shuttle service and free evening wine & beer make the Comfort Inn an outstanding value for service you'd only expect at a luxury hotel. (1 mile from Henry Doorly Zoo, 2.5 miles from CenturyLink Center.)

Verified Reviews of Comfort Inn at the Zoo

Below are the verified reviews from guests that we have booked recently:
"This hotel is a Fraud/ I tried canceling a reservation, they charged me 3x $575. Plus $110. three ti"
Overall Score1.0/ 5
Fraud Hotel I will spend my time sharing my experience all over social media Comfort Inn & Suites and booking .Com.
(Individual traveler, booked 1 room), from US flag
21-Apr-2022 Verified Review, stayed from Mon Apr 18 to Fri Apr 22 2022 at a $99.99 average nightly rate.
"You need to keep the out side cleaner pick up trash and dog messes."
Overall Score2.0/ 5
the room was okay court yard door not locking and table in room unstable, tub mat coming up.
(Individual traveler, booked 1 room), from US flag
12-Jan-2022 Verified Review, stayed from Fri Jan 07 to Mon Jan 10 2022 at a $87.99 average nightly rate.
"Clean with an accommodating staff."
Overall Score4.0/ 5
Good value. I'd stay here again. They were nice to my small dog.
(Individual traveler, booked 1 room), from US flag
11-Nov-2021 Verified Review, stayed from Wed Nov 10 to Thu Nov 11 2021 at a $92.99 average nightly rate.
"Room smelled moldy."
Overall Score2.0/ 5
Disappointed
(Individual traveler, booked 1 room), from US flag
13-Aug-2021 Verified Review, stayed from Thu Aug 12 to Fri Aug 13 2021 at a $99.00 average nightly rate.
"Worst hotel experience ever!"
Overall Score1.0/ 5
Check in took close to 45 minutes due to the system being down front desk ladles were awesome but very overwhelmed with no support from anyone. Next the room for my brother in law already had someone in it which made his anxiety explode,then the next room my mother in law went to check out for him also had someone in it as well. Then in my mother in laws room there was no smoke alarm it just had wires hanging from the ceiling. Next her bathroom sink did not work and her shower leaked and also no garbage can. We booked two nights and the rooms were not cleaned and the whopping two towels were not replaced so we had no towels to shower with after a long day at the zoo. The amenities that were provided to us during our stay fell extremely short of what was promised on the website which makes the price we paid seem like a grand overpayment of services provided. We came to Omaha and chose this hotel to be close to the Zoo to make our weekend easy and relaxing and this has been far from nice or relaxing. We should get at least half of our money back because that is more equivalent to the services we received.
(Individual traveler, booked 1 room), from US flag
29-May-2021 Verified Review, stayed from Fri May 28 to Sun May 30 2021 at a $98.80 average nightly rate.
"Stay Away!"
Overall Score1.0/ 5
The worst hotel experience. Was also double charged/booked. Still almost a month later no refund of being double charged. Just get excuses.
(Individual traveler, booked 1 room), from US flag
27-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $105.99 average nightly rate.
"Dirty rooms halls broke. Windows and doors."
Overall Score1.0/ 5
Gross
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Sat May 15 to Sun May 16 2021 at a $111.60 average nightly rate.
"Will not stay again."
Overall Score1.0/ 5
Room had cobwebs on the ceiling, room smelled of stale booze and dirty locker room. Employees smoking right out side the main doors. Totally discussed with the entire stay. My wife wanted to leave the second she walked in the door.
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $117.80 average nightly rate.
"Dirty, Unkept, Deferred Maintenance."
Overall Score1.0/ 5
Unfortunately, the worst Choice Hotel I've stayed at. None of our lamps worked, electrical outlet plate broken, bedding shredded on one bed, extension cords used for mini fridge, lamps didn't work and one cord was frayed. Toilet backed up and my husband given the plunger. Entire lobby smelled like cigarette smoke mainly from the front desk staff. This was a disappointing stay and I hope that things are fixed due to the proximity of the zoo. Would've checked out but my credit card was already charged full amount. Find another location it will be worth it.
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $121.99 average nightly rate.
"Find a different place!"
Overall Score2.0/ 5
Rooms smell, no elevators, ice machine broke, card entry at side door broke, stained carpet, half painted walls, towels not replaced, no screen to open window and let fresh air in, hair in pool, bathtub floor caving in at center, ripped shower curtain, ripped bread spread, past guests things left on floor under bed spread. .just to name a few.
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $117.80 average nightly rate.
"We did NOT stay at this location."
Overall Score1.0/ 5
I NEED A FULL $345.74 REFUND FOR THIS ROOM FOR two NIGHTS. I REQUESTED four ROOMS THIS SITE ONLY BOOKED ONE WHEN IT SHOULD HAVE CANCELED MY REQUEST IF THERE WASN'T ENOUGH FOR MY GROUP. EXPECTING A CALL AND FOR THIS TO BE CREDITED YO MY CARD 608 843 0164.
(Individual traveler, booked 1 room), from US flag
15-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $146.30 average nightly rate.
"Good hotel for the price."
Overall Score3.0/ 5
Staff were great, rooms basic and smelled of smoke. Manger tried her best to address our needs and make our stay great.
(Individual traveler, booked 1 room), from US flag
15-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $146.30 average nightly rate.
"Wasn’t quite ready business."
Overall Score2.0/ 5
Wanted a place to stay with a pool. They were waiting for the state pool permit to allow guest to swim. The rooms were clean. The beds were comfortable. There was something wrong with drains, they didn't know about until I brought to their attention. Traveling with young children expecting to swim was a disappointment.
(Individual traveler, booked 1 room), from US flag
14-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $109.99 average nightly rate.
"Wasn’t ready for."
Overall Score1.0/ 5
Wanted a place to stay with a pool. They were waiting for the state pool permit to allow guest to swim.
(Individual traveler, booked 1 room), from US flag
14-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $109.99 average nightly rate.
"Pluses and minuses."
Overall Score3.0/ 5
Beautiful outside and Carol was very welcoming. The hallways have been redone and reflect the nearness of the Zoo. Our room has I sorry shape with small and rough towels, chipped tub, torn arm on the occasional chair and the table in the courtyard outside our sliding door was left with beer can and cigarettes (not ours) during our entire stay.
(Individual traveler, booked 1 room), from US flag
10-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $86.99 average nightly rate.
"Would not stay again."
Overall Score2.0/ 5
There were a number of issues that I need addressed. The first, I called and made my reservation cause I wanted to know the pet policy. The man on the phone told me pets were okay and that it was a $20 fee. When I arrived, I was told $50. I went back and forth with the young lady at the front desk and finally she went and spoke to a manager who charged me $20. If that had been the only issue, I would have given a higher rating. When I got the room, it had definitely been smoked in. Lighting in the room was also an issue. The bathroom for example had four lights but three of them were burnt out and not replaced. Then there was the issue with hearing every step the person above us made and they were up walking around all night long. So my fiance and I got very little sleep. Overall appearance of the property was very bland, floors dirty,and I will not be coming back to this location.
(Individual traveler, booked 1 room), from US flag
19-Feb-2021 Verified Review, stayed from Thu Feb 18 to Fri Feb 19 2021 at a $80.99 average nightly rate.
"Did not feel clean."
Overall Score2.0/ 5
The hotel did not feel clean or well maintained. There were problems with communication between the reservation center and the hotel.
(Individual traveler, booked 1 room), from US flag
05-Jan-2021 Verified Review, stayed from Fri Jan 01 to Sat Jan 02 2021 at a $80.99 average nightly rate.
"Clean but not luxurious."
Overall Score3.0/ 5
Hotel was clean and staff friendly. Breakfast was sparse but overall experience was good.
(Individual traveler, booked 1 room), from US flag
13-Mar-2019 Verified Review, stayed from Thu Mar 07 to Fri Mar 08 2019 at a $56.71 average nightly rate.

Property Description

Great hotel near the zoo! Comfort Inn® At The Zoo is conveniently located in Omaha off of Interstate 80 and near the Omaha Henry Doorly Zoo and Aquarium. Our pet-friendly, 100 percent smoke-free hotel is also close to the North Omaha Airport, the University of Nebraska at Omaha, and the CHI Health Center Omaha, a popular event arena formerly known as CenturyLink Center. You get a great night's rest when you select our Omaha hotel, thanks to comfortable guest rooms and stress-reducing amenities like the state-of-the-art fitness center and the indoor heated swimming pool. Start every morning off great with a free hot breakfast of delicious hearty and healthy options. Guests of our hotel also enjoy strolling the beautiful sundeck and reading about current events in the free weekday newspaper. You'll always stay connected with the fast and free WiFi available throughout the hotel. Guests are invited to purchase newspapers and their favorite drinks and snacks at the well-stocked newsstand. Should you need to catch up on work, our hotel also provides access to business equipment such as a copy machine and fax machine. The responsive, caring staff is dedicated to ensuring you have a wonderful stay. Pets are always welcome to stay at our Omaha hotel.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Floors: 2
Rooms: 79
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 79
Handicap Rooms: 4
Rooms with 1 Bed: 9
Rooms with 2 Beds: 55
Suites: 6
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
FEMA Approved: Yes
Pool Info:
Indoor pool available daily from 9:00 AM til 11:00 PM
Ownership: GLI Hospitality
Policies / Expenses
Cancellation:
24 hours
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • TV Channel: Cinemax
  • TV Channel: Starz
  • TV Channel: The Movie Channel
  • TV Channel: Weather Channel
  • TV Channel: ESPN
  • TV Channel: NFL Network
  • TV Channel: Fox Sports
  • TV Channel: Disney Channel
  • TV Channel: Discovery Channel
  • TV Channel: Nickelodeon
  • Travellers cheques accepted

Airport & Shuttle Information

10.6 miles from Eppley Airfield

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free

Internet / WiFI

Free

Cleaning Policies

Daily

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

FAQs about Comfort Inn at the Zoo

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Comfort Inn at the Zoo have?

There are 79 rooms in the property.

What kind of breakfast is at Comfort Inn at the Zoo?

A complimentary self-serve breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

What parking is available at Comfort Inn at the Zoo?

Free

How much does internet cost?

Free

Testimonials:

Testimonials icon
"Thank you, and thank you for such a wonderful service. This service saved me a great deal of time. I will be using it again in the future as we are thinking about a couples retreat sometime next year." P.J. - Troy, MI

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