SureStay Hotel by Best Western Santa Cruz

516 Water St., Santa Cruz, CA 95060 United States (USA)
View Map Reservations: 1-800-760-7718
3 Star Property
36.979949-122.019659
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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  • Has an outdoor pool!
  • Complimentary breakfast is offered
  • Hotel has 50 rooms
  • 2 floors in hotel
  • Check in time: 03:00
  • Check out time: 11:00
  • Group score of 7.5/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Ground Floor
Non-Smoking
Check Rates1 King Bed Ground Floor Work Desk Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave Ground Floor
Non-Smoking
Check Rates1 King Bed Room with Free Continental Breakfast Free
Non-Smoking
Check Rates1 King Bed Room with Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Work Desk Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates1 King with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave, Hair Dryer
Non-Smoking
Check Rates1 or 2 Beds
Non-Smoking
Check Rates1 Queen Accessible Room with Free WiFi, Free Continental Breakfast, Refrigerator Microwav
Non-Smoking
Check Rates1 Queen Accessible Room with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed Accessible
Non-Smoking
Check Rates1 Queen Bed Accessible - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates1 Queen Bed Accessible 1 Queen Bed
Non-Smoking
Check Rates1 Queen Bed Accessible Refrigerator, Microwave
Non-Smoking
Check Rates1 Queen Bed Accessible Room
Non-Smoking
Check Rates1 Queen Bed Mobility Accessible
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds Accessible Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds Cable Free Wireless Internet Accessible Cnn Coffee Maker Iron and Ironin
Non-Smoking
Check Rates2 Double Beds Mobility Accessible
Non-Smoking
Check Rates2 Double Beds Room
Non-Smoking
Check Rates2 Double Beds Room with Free Continental Breakfast Free
Non-Smoking
Check Rates2 Double Beds Room with Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Non-Smoking
Check Rates2 Double Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave, Hair Dry
Non-Smoking
Check Rates2 Double Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave, Hair Drye
Non-Smoking
Check Rates2 Double Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave, Hair Dryer
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds Ground Floor
Non-Smoking
Check Rates2 Queen Beds Ground Floor Work Desk Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds Refrigerator, Microwave Ground Floor
Non-Smoking
Check Rates2 Queen Beds Room with Free Continental Breakfast Free
Non-Smoking
Check Rates2 Queen Beds Room with Free Continental Breakfast, Free WiFi, Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave, Hair Drye
Non-Smoking
Check Rates2 Queen Beds with Free WiFi, Free Continental Breakfast, Refrigerator, Microwave, Hair Dryer
Non-Smoking
Check Rates2 Queen Beds Work Desk Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates8 Off Per Night 1 King Bed Room
Non-Smoking
Check Rates8 Off Per Night Accessible Guest Room with 1 Queen Bed
Non-Smoking
Check Rates8 Off Per Night Guest Room with 2 Double Beds
Non-Smoking
Check Rates8 Off Per Night Guest Room with 2 Queen Beds
Non-Smoking
Check RatesAccessible 1 Queen Accessible Roll in Shower Microwave and Refrigerator Conti
Non-Smoking
Check RatesAccessible 1 Queen Accessible Roll in Shower Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check RatesAccessible 1 Queen Bed Room with Safety Bars Raised Toilet
Non-Smoking
Check RatesAccessible 1 Queen Bed Room with Safety Bars Raised Toilet Npq1 and Free Breakfast
Non-Smoking
Check RatesAccessible 2 Double Accessible Roll in Shower Microwave and Refrigerator Cont
Non-Smoking
Check RatesAccessible 2 Double Accessible Roll in Shower Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check RatesAccessible 2 Double Beds
Non-Smoking
Check RatesAccessible Guest Room with 1 Queen Bed
Non-Smoking
Check RatesAccessible Queen Size Bed
Non-Smoking
Check RatesAccessible Room with 1 Queen Bed
Non-Smoking
Check RatesBest Rate Plus 2000 Points 1 King Bed Room with Free Continental Breakfast Free
Non-Smoking
Check RatesBest Rate Plus 2000 Points 2 Double Beds Room with Free Continental Breakfast Free
Non-Smoking
Check RatesBest Rate Plus 2000 Points 2 Queen Beds Room with Free Continental Breakfast Free
Non-Smoking
Check RatesBest Rate Plus 2000 Points Accessible 1 Queen Bed Room with Safety Bars Raised Toilet
Non-Smoking
Check RatesDouble Room 2 Double Beds 2 Full Beds
Non-Smoking
Check RatesDouble Room with 2 Double Beds and Roll in Shower Disability Accessible
Non-Smoking
Check RatesGuest Room with 2 Double Beds
Non-Smoking
Check RatesGuest Room with 2 Queen Beds
Non-Smoking
Check RatesKing Bedroom
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesKing Room - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check RatesKing Room Ground Floor
Non-Smoking
Check RatesMake Your Break Sale 20 Off 1 King with Free WiFi, Free Continental Breakfast, Refrigerator Microwav
Non-Smoking
Check RatesMake Your Break Sale 20 Off 1 Queen Accessible Room with Free WiFi, Free Continental Breakfast Mini
Non-Smoking
Check RatesMake Your Break Sale 20 Off 2 Double Beds with Free WiFi, Free Continental Breakfast, Refrigerator M
Non-Smoking
Check RatesMake Your Break Sale 20 Off 2 Queen Beds with Free WiFi, Free Continental Breakfast, Refrigerator Mi
Non-Smoking
Check RatesQuad Standard Room
Non-Smoking
Check RatesQuadruple 2 Double Beds
Non-Smoking
Check RatesQueen Bed Mobility Accessible
Non-Smoking
Check RatesQueen Beds Coffee Maker Free Wireless Internet Cable TV Iron and Ironing Board Hair
Non-Smoking
Check RatesQueen Room with 2 Queen Beds Ground Floor
Non-Smoking
Check RatesQueen Room with Roll in Shower Disability Accessible
Non-Smoking
Check RatesQueen Rooms with 2 Queen Beds
Non-Smoking
Check RatesRamada Daily Rate 1 King Bed Room
Non-Smoking
Check RatesRamada Daily Rate Accessible Guest Room with 1 Queen Bed
Non-Smoking
Check RatesRamada Daily Rate Guest Room with 2 Double Beds
Non-Smoking
Check RatesRamada Daily Rate Guest Room with 2 Queen Beds
Non-Smoking
Check RatesSave 1 King Bed Room with Free Continental Breakfast Free
Non-Smoking
Check RatesSave 2 Double Beds Room with Free Continental Breakfast Free
Non-Smoking
Check RatesSave 2 Queen Beds Room with Free Continental Breakfast Free
Non-Smoking
Check RatesSave Accessible 1 Queen Bed Room with Safety Bars Raised Toilet
Non-Smoking
Check RatesSingle Economy Room
Non-Smoking

Local Attractions

Beach Boardwalk, Santa Cruz Beach, Municipal Wharf, Mystery Spot, Delaveaga Golf Coarse, Roaring Camp Railroad, UCSC, Cabrillo College,

Verified Reviews of SureStay Hotel by Best Western Santa Cruz

Below are the verified reviews from guests that we have booked recently:
"one washcloth, one towel, the desk said he'd bring 1each more but never did."
Overall Score2.0/ 5
Because it's turning into a Best Western,there was no breakfast. The place seemd run down and We paid $149.00.
(Individual traveler, booked 1 room), from US flag
22-Jun-2021 Verified Review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $119.99 average nightly rate.
"Good Hotel"
Overall Score4.0/ 5
Nice staff and clean place. Central location. Nothing fancy , but also nothing bad :)
(Individual traveler, booked 1 room), from US flag
24-Jul-2019 Verified Review, stayed from Sun Jul 21 to Mon Jul 22 2019 at a $96.10 average nightly rate.

Property Description

Welcome to SureStay Hotel by Best Western Santa CruzCentrally located in the heart of Santa Cruz, our hotel offers great customer service and clean rooms at a reasonable price. Just minutes from the beautiful Santa Cruz Beach Boardwalk and the Wharf featuring restaurants, shops and more. For families visiting the University of Santa Cruz our hotel would be a perfect choice to be able to take a stroll at the shops, dining and events offered at the Santa Cruz Downtown. Walk to the County of Santa Cruz building or take a short drive to The Mystery Spot. Make your business or leisure trip relaxing and enjoyable with easy access to some of northern California's most sought-after retreats, from charming Santa Cruz wineries to the giant redwoods of The Forest of Nisene Marks State Park and Henry Cowell Redwoods State Park. Business travelers especially enjoy the prime location of our property. We are just 35 miles from the Norman Y. Mineta San Jose International Airport and 70 miles from San Francisco International Airport.Relax or take a dip in our outdoor heated swimming pool. Our 100 smoke-free property features spacious rooms with complimentary wireless high-speed Internet access, free local calls, and free parking. Guests start their day off right with a complimentary continental breakfast served daily. Book your next Santa Cruz visit and stay at the SureStay Hotel by Best Western Santa Cruz today.

Details / Other Expenses

Check In: 03:00
Check Out: 11:00
Year of Last Renovation: 2003
Floors: 2
Rooms: 50
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 50
Handicap Rooms: 2
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Policies / Expenses
Cancellation:
3 Days Prior to arrival date
Nightly Parking: 0
Typical Group Deposit: 50%
Total Taxes: 11.00%
Total Misc Fees: $1.90 USD
(mandatory resort fees/taxes)
Occupancy Tax: 11.00%
Country Tax: 2.25 Per Night

Amenities / Features


  • Fax available
  • Air conditioning
  • Private car parking
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: Discover
  • Credit card accepted: Mastercard/Visa

Airport & Shuttle Information

Nearest to San Jose Internaional Airport, 30 miles from airport, Shuttles & Taxi available with the one way taxi expense of $ 40.00approximately.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Ramada Limited, Ramada Limited Santa Cruz

FAQs about SureStay Hotel by Best Western Santa Cruz

What time is check in?

Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Hotel by Best Western Santa Cruz have?

There are 50 sleeping rooms in the hotel.

Can I get a AAA rate at SureStay Hotel by Best Western Santa Cruz?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Room

Can I get a Senior or AARP rate at SureStay Hotel by Best Western Santa Cruz?

Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Rate - 1 King Bed Room

Is there a WiFi internet?

Yes. Complaints about WiFi. Wifi wasn't working. The majority of guests said the wifi quality was bad. Wifi quality could be improved.

Are there rooms with kitchenettes?

Yes. Almost all guests were unsatisfied with the kitchenette. Kitchenette needs more attention.

Is there a pool at SureStay Hotel by Best Western Santa Cruz?

Yes, there is a pool on-site at the property..

Testimonials:

Testimonials icon
"Country Inn and Suites was fantastic. Dianna Landon and the staff was great. I would highly recommend this site for any group." A.P. - Waynesboro, MS

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