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Courtyard by Marriott Winston Salem Hanes Mall
1600 Westbrook Plaza Dr., Winston-Salem, NC 27103 United States (USA) near junction 189 on I-40 (~0.2mi)
View map Reservations: 1-800-219-2797
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- Has an outdoor pool!
- The Avg. Group Discount is 8.3%!
- Gym is available on property
- 122 rooms in property
- 4 floors in hotel
- 4 suites in hotel
- Check-in: 3:00 PM
- Groups & Meetings rating of 10.0/10
- 3 conference rooms in property
Standard prices by room type for the next 60 days
Room types
Check rates1 King Bed with Movable Work Desk Ergonomic Chair Refrigerator, Coffee Maker 2
Non-smoking
Check ratesAAA CAA Hot Deals Membership Card Required King Bed with Movable Work Desk Ergonomic Chair Refrigera
Non-smoking
Check ratesAAA CAA Rate Membership Card Required King Bed with Movable Work Desk Ergonomic Chair Refrigerator,
Non-smoking
Check ratesGovernment State State Government ID Required King Bed with Movable Work Desk Ergonomic Chair Refrig
Non-smoking
Check ratesGovt Military Federal Government ID Required King Bed with Movable Work Desk Ergonomic Chair Refrige
Non-smoking
Check ratesGovt Military Rt Federal Government ID Required King with Sofa Bed Guest Room 1 King Sofa Bed
Non-smoking
Check ratesSenior Discount King Bed with Movable Work Desk Ergonomic Chair Refrigerator, Coffee Maker 2
Non-smoking
Check ratesStay with Us and Enjoy 20% Off From Our Market Includes King Bed with Movable Work Desk Ergonomic Ch
Non-smoking
Local attractions
Wake Forest (6 miles), Winston Salem State (8 miles), NC School of the Arts (7 miles), Reynolda House and Gardens (6 miles), Tanglewood (8 miles), Old Salem (6 miles), Downtown (3 miles), Hanes Mall (1/4 mile) and the BB&T Soccer complex (9 miles).
Map & Attractions for Courtyard by Marriott Winston Salem Hanes Mall
Verified reviews of Courtyard by Marriott Winston Salem Hanes Mall
Below are the verified reviews from guests that we have booked in recently: "Excellent Customer Service"
Overall score5.0/ 5
We enjoyed our stay at this location. The best part was the excellent front desk service provided by Ms. Lisa. She was extremely friendly, helpful and knowledgeable about the hotel's available accommodations which helped create a delightful stay.
Debra F. (Individual traveller, booked 1 room), from 
29-Aug-2023 Verified review, stayed from Sat Aug 26 to Sun Aug 27 2023 at a $148.99 average nightly rate. 
Response from management on 01-Sep-2023:
Thank you for the kind remarks concerning Lisa at the front desk. She takes her job very seriously and our guests also. We appreciate you taking time to tell us about your experience with her.
Property description
Welcome to the Courtyard by Marriott® Winston-Salem Hanes Mall! Enjoy all that Winston-Salem has to offer, as our hotel is conveniently located to downtown and all area attractions, just off of I-40 and Stratford Road. We are located near the area's most desirable destinations, including Hanes Mall, Forsyth Medical Center and BB&T Soccer Park. Winston-Salem is also home to several universities, including: Wake Forest University, Winston-Salem State University and UNC School of Arts. Our hotel is the perfect combination of both convenience and economical advantage for both business and leisure travelers. Choose from 122 beautifully decorated guest rooms, including 4 suites with sleeper sofas and spacious living and working areas.ROOMS:• Complimentary wireless Internet• In-room hair dryer, iron and ironing board• Large work desk with ergonomic chair• Mini-refrigerator in every room with microwave• In-room coffeeFOOD:• The Bistro Café serving Starbucks® coffee,open for breakfast and dinner everyday,with full bar capabilities• The Market®, 24-hour food and snacksEXTRAS:• The Market®, 24-hour food and snacks• Same day laundry valet/dry cleaning (M-F)• Complimentary weekday USA Today®• Touchscreen GoBoard® with localinformation and weather• Marriott Rewards®FACILITIES:• 3 meeting rooms - 1,600 total square feetof meeting space• Outdoor pool• 24-hour business center
Details / Other expenses
| Check-in: | 3:00 PM |
| Check-out: | 12 Noon |
| Year of last renovation: | 2022 |
| Floors: | 4 |
| Rooms: | 122 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 122 |
| Rooms with disabled access: | 3 |
| Suites: | 4 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 3 View spaces |
| Meeting space: | 3150 sq. feet |
| Event space: | Holds 80 people |
| Dist. to food/bars: | 0.3 Miles |
| Dist. to a 24hr restaurant: | 1.0 Miles |
| Dist. to the nearest gym: | 4.0 Miles |
| Lounge/Bar hours: | 5:00PM-10:00PM |
| Federal Emergency Management Agency (FEMA) approved: | Yes |
| Pool info: | Seasonal outdoor pool |
| Ownership: | Mansa Hospitality |
Policies / Expenses
| Cancellation: 24 hours prior to Day of Arrival | |
| Nightly parking: | $0 |
| Typical group deposit: | 50% |
| Total taxes: | 13.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 6.75% |
| Occupancy Tax: | 6.00% |
| Food and Beverage Tax: | 6.75% |
| Audio Visual Tax: | 6.75% |
| Shipping and Handling Fee: | 5.00 Per Item |
| Food and Beverage Service Charge: | 22.00% |
| Avg. Continental Breakfast Cost: | 8.00 Per Person |
| Avg. Plated Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Lunch Cost: | 15.00 Per Person |
| Avg. Buffet Lunch Cost: | 18.00 Per Person |
| Avg. Boxed Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 19.95 Per Person |
| Avg. Buffet Dinner Cost: | 24.00 Per Person |
| Morning Break Cost: | 10.00 Per Person |
| Afternoon Break Cost: | 8.00 Per Person |
| Banquet Urn of Coffee: | 30.00 Per Person (Starbucks available) |
| Banquet Soft Drinks: | 3.95 Per Person (Per Day) |
| Banquet Bottled Water: | 3.95 Per Person (Per Day) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Central location
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Laundry facilities
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Terrace
- TV room
- Voicemail
Airport & shuttle information
25 miles to Piedmont Triad Intl. and 12 miles to Smith Reynolds.
Is there an airport shuttle? Sorry but no airport shuttle is available.Breakfast information
FOOD:• The Bistro Café serving Starbucks® coffee,open for breakfast and dinner everyday,with full bar capabilities• The Market®, 24-hour food and snacks
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.Parking information
Complimentary parking.
Internet/Wi-Fi
Complimentary wireless Internet in the guest rooms and lobby.
About Courtyard by Marriott
- Business centered hotel with functional rooms and and a multi-use public area
- Free Wi-Fi in guestrooms and lobby area
- Flexible workspaces, soft bedding, and Paul Mitchell products
- Lobby provides a casual meeting and workspace, business center, and GoBoard® Touchscreens for Info on the Go
- 24/7 Market offering practical food/beverage options
The Courtyard by Marriott highlights above are subject to change without notice.
Previously known as:
Courtyard by Marriott, Courtyard by Marriott Hanes Mall, Courtyard Hanes Mall, Courtyard by Marriott Winston-Salem Hanes Mall
Seasonality of Hotel Rates at Courtyard by Marriott Winston Salem Hanes Mall
This chart illustrates seasonality of sleeping room prices for both our group prices and the best online individual traveler rates we could find at the time the group/meeting bid was submitted. The best group/meeting discount shown is 35.6% in October 2024 and the highest average individual rate is $300 in the month of November 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Courtyard by Marriott Winston Salem Hanes Mall in a month when rates are lower.
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Meeting rooms and event rooms at Courtyard by Marriott Winston Salem Hanes Mall
Below are the meeting, conference and event spaces at Courtyard by Marriott Winston Salem Hanes Mall.
Feel free to use the Courtyard by Marriott Winston Salem Hanes Mall meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Winston-Salem event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Winston-Salem Room | 24 x 52 x 8 | 1350 | 80/-- | -- | 60 | 50 | 40 | -- | --/-- | 100 | -- | -- |
Close this Winston-Salem RoomRoom type: General Meeting Room Total size: 1350 Sq. Miles Dimensions: 24 x 52 x 8 Ft Floor level: Ground level Columns: 0 Windows: 8 Is there natural light? Yes Are there obstructions? No Are there built in screens? Yes Is there a built in stage? No Is there built in A/V? No Amenities available
Half-day space rental fee: $350.00 USD Full-day space rental fee: $700.00 USD Evening space rental fee: $700.00 USD 24hr reservation rental fee for the space: $700.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00  | ||||||||||||
| Forsyth Room | 15 x 30 x 8 | 450 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close this Forsyth RoomRoom type: Boardroom Total size: 450 Sq. Miles Dimensions: 15 x 30 x 8 Ft Floor level: Ground level Columns: 0 Windows: 2 Is there natural light? Yes Are there obstructions? No Are there built in screens? Yes Is there a built in stage? No Is there built in A/V? No Amenities available
Half-day space rental fee: $175.00 USD Full-day space rental fee: $350.00 USD Evening space rental fee: $175.00 USD 24hr reservation rental fee for the space: $375.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00    | ||||||||||||
| Winston Room | 25 x 25 x 9 | 675 | --/40 | -- | 30 | 25 | 20 | -- | --/-- | 40 | -- | 40 |
Close this Winston RoomRoom type: General Meeting Room Total size: 675 Sq. Miles Dimensions: 25 x 25 x 9 Ft Floor level: 1 Power outlets: 4 Columns: 0 Windows: 2 Is there natural light? Yes Are there obstructions? No Are there built in screens? Yes Is there a built in stage? No Is there built in A/V? No Amenities available
Half-day space rental fee: $350.00 USD Full-day space rental fee: $700.00 USD Evening space rental fee: $700.00 USD 24hr reservation rental fee for the space: $700.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00 | ||||||||||||
| Salem Room | 25 x 25 x 0 | 675 | 40/-- | -- | 30 | 25 | 20 | -- | --/-- | 40 | -- | -- |
Close this Salem RoomRoom type: General Meeting Room Total size: 675 Sq. Miles Dimensions: 25 x 25 x 0 Ft Floor level: Ground level Columns: 0 Is there natural light? Yes Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available
Half-day space rental fee: $350.00 USD Full-day space rental fee: $700.00 USD Evening space rental fee: $700.00 USD 24hr reservation rental fee for the space: $700.00 USD Outside Caterer can be brought in with linen, food, utensils and all serving pieces. Cost is $100.00 | ||||||||||||
Planning an event? Winston-Salem Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Courtyard by Marriott Winston Salem Hanes Mall
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12 Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Courtyard by Marriott Winston Salem Hanes Mall have?
There are 122 rooms in the property.
Is there any meeting space at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Courtyard by Marriott Winston Salem Hanes Mall?
FOOD:• The Bistro Café serving Starbucks® coffee,open for breakfast and dinner everyday,with full bar capabilities• The Market®, 24-hour food and snacks
What parking is available at Courtyard by Marriott Winston Salem Hanes Mall?
Complimentary parking.
How much does internet cost?
Complimentary wireless Internet in the guest rooms and lobby.
Can I get a AAA rate at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Hot Deals Membership Card Required King Bed with Movable Work Desk Ergonomic Chair Refrigera
Can I get a Senior or AARP rate at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount King Bed with Movable Work Desk Ergonomic Chair Refrigerator, Coffee Maker 2
Is there a gym at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, there is a pool on-site at the property. Seasonal outdoor pool.
Can I get a group rate at Courtyard by Marriott Winston Salem Hanes Mall?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 8.3%.
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