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Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel
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Reservations: 1-800-760-7718
2.5 Star Property
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5
Based on 693 guest reviews
- Includes an outdoor swimming pool
- Complimentary breakfast is offered
- Gym / Fitness Center Available
- 100 sleeping rooms in hotel
- 3 floors in hotel
- 15 suites in hotel
- Check in: 3:00pm
- Group booking rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
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2 Queen Standard Roll in Shower Room Comm Mobility Accessible with Microwave, Minifridge
Non-Smoking
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2 Queen Standard Room with Microwave, Minifridge and Complimentary Breakfast
Non-Smoking
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2 Queen Suite Sofa Bed Suite with Additional Living Area Microwave, Minifridge
Non-Smoking
Local Attractions
We are 1.5 miles from the famed Santa Cruz beach and boardwalk.
Map / Landmarks Near Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel
Verified Reviews of Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel
Below are the verified reviews from guests that we have booked recently:
"Excellent hotel and great staff."
Overall Score5.0/ 5
Excellent hotel and great staff.
Knute M. (Individual traveler, booked 1 room), from 
23-Jan-2023
Verified Review, stayed from Sat Jan 21 to Sun Jan 22 2023 at a $151.99 average nightly rate.
"My overall experience was good."
Overall Score4.0/ 5
My experience was good.
Michael O. (Individual traveler, booked 1 room), from
22-Feb-2022
Verified Review, stayed from Mon Feb 21 to Tue Feb 22 2022 at a $114.99 average nightly rate.
"It was absolutely awful!"
Overall Score1.0/ 5
I was cold that the pool was open and when I got there it was closed to the dismay of my children. The A/C / cheater did not work and they refused to refund my room. I went across the street and booked another hotel I was so disgusted. I will never ever go there again!
Steve R. (Individual traveler, booked 1 room), from
28-Oct-2021
Verified Review, stayed from Wed Oct 27 to Fri Oct 29 2021 at a $125.99 average nightly rate.
"Poorly managed hotel."
Overall Score2.0/ 5
Charging for parking in a run down neighborhood is ridiculous the area not save do not worst Holiday inn I have ever stayed at beds wore out and stagging terrible.
Robert H. (Individual traveler, booked 1 room), from
07-Oct-2021
Verified Review, stayed from Tue Oct 05 to Wed Oct 06 2021 at a $147.99 average nightly rate.
"Room service very slow."
Overall Score3.0/ 5
We've been calling to get some towels. They keep saying it will be delivered in 30 minutes. We started requesting at 7:30 in the morning. We checked out without getting the towels.
Kennelyn M. (Individual traveler, booked 1 room), from
21-Jul-2021
Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $495.99 average nightly rate.
"Room service very slow."
Overall Score3.0/ 5
We've been calling to get some towels. They keep saying it will be delivered in 30 minutes. We started requesting at 7:30 in the morning. We checked out without getting the towels.
Kennelyn M. (Individual traveler, booked 1 room), from
20-Jul-2021
Verified Review, stayed from Sat Jul 17 to Sun Jul 18 2021 at a $495.99 average nightly rate.
"Amazing service!"
Overall Score5.0/ 5
Wonderful staff! Especially Hansen who greeted me and my two daughters after our 7 hour drive! So kind, so helpful he was!
Tina G. (Individual traveler, booked 1 room), from
28-Apr-2014
Verified Review
Property Description
We are an "Environmentally Green" hotel with the best of the best involved. Come and experience the state of the art amenities!
We offer complimentary hot breakfast buffet. Complimentary fitness center, sauna, heated outdoor swimming pool, business center. Wireless and wired high speed internet in all the rooms and hotel areas. We are located approximately 1.5 miles away from the Santa Cruz Beach Boardwalk and only within 1 mile from downtown Santa Cruz. Easy access to Highway 17 and Highway 1.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2009 |
| Floors: | 3 |
| Rooms: | 100 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 100 |
| Handicap Rooms: | 1 |
| Suites: | 15 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 808 sq. feet |
| Dist. to Food/Bars: | 1.0 Mi |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: Outdoor Heated Pool 8a-10pm |
|
Policies / Expenses
| Cancellation: up to 24 hours in advance |
|
| Nightly Parking: | $7 |
| Typical Group Deposit: | 800.00 |
| Total Taxes: | 11.07% |
| Total Misc Fees: | $3.67 USD (mandatory resort fees/taxes) |
| State Tax: | 11.00% |
| Occupancy Tax: | 0.07% |
| City Tax: | 3.67 Per Night (Per Room) |
| Parking Fee: | 7.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 4.00 Per Person |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Additional Person Fee: | 10.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Bus parking
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Sauna
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV Channel: HBO
- TV room
- Voicemail
Airport & Shuttle Information
San Jose International Airport
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Complimentary Full Hot Breakfast Buffet (sausage, bacon, eggs, cinnamon rolls, cereal, banana, oatmeal, coffee/tea, juices, pancakes, milk, muffin, bread)
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel
Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel.
Feel free to use the Holiday Inn Express Hotel & Suites Santa Cruz, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Santa Cruz event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Ocean Board Room | 10 x 40 x 25 | 396 | --/-- | -- | 20 | 10 | 10 | 10 | --/-- | 20 | -- | -- |
|
Close This
Ocean Board Room
To find availability and pricing information for your meeting or event, please request a meeting quote with Wilka Jones - Director of Sales.
If you have questions or would like to book your meeting or event by phone, contact us
Room Type:
General Meeting Room
Total Size:
396 Sq. Mi
Dimensions:
10 x 40 x 25 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Meeting Room | 27 x 15 x 9 | 412 | --/-- | -- | 15 | -- | 20 | 16 | --/-- | 20 | -- | -- |
|
Close This
Meeting Room
Room Type:
General Meeting Room
Total Size:
412 Sq. Mi
Dimensions:
27 x 15 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
Planning an Event? Santa Cruz Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel have?
There are 100 sleeping rooms in the hotel.
Is there any meeting space at Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel?
Complimentary Full Hot Breakfast Buffet (sausage, bacon, eggs, cinnamon rolls, cereal, banana, oatmeal, coffee/tea, juices, pancakes, milk, muffin, bread)
Can I get a AAA rate at Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Holiday Inn Express Hotel & Suites Santa Cruz An Ihg Hotel?
Yes, there is a pool on-site at the property. Outdoor Heated Pool 8a-10pm.
Testimonials:
"I will definitely use you again. The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract." N.W. - Orlando, FL
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