Local Attractions
Activities on property (some are subject to change and fees may apply): • Access to Mayakoba's outdoor tennis and paddle courts, including the use of rackets and balls (fee applies) • Bikes available to tour throughout resort & Mayakoba • El Camaleon PGA Golf Course (fee applies) • Equipment for snorkeling • Snorkel tour (fee applies) • Paddle boat • Fishing Tours (fee applies) • Stand up paddleboard • Kayaking • Hobie cat (fee applies) • Jet Ski (fee applies) • Archery Lessons (fee applies) • EcoCruise • Naum Spa (fee applies) • 5 km of nature trails fit for walking, jogging, biking, and bird-watching • Diving classes (fee applies) • Cooking classes (fee applies) • Tennis courts (fee applies) • Batting cage (fee applies) • Shopping at El Pueblito • Kite Surfing lessons, seasonal (fee applies) • Tequila Talks and Agave Spirits Mezcal Tasting (fee applies) • Mexican Craft Beer tasting (fee applies) ... and more! Activities off property: • Chichen Itza (2 hours 20 min) • Mayan Ruins of Tulum (1 hour) • Eco Adv
Property Description
Thank you for your interest in Andaz Mayakoba Resort Riviera Maya! Located in the Riviera Maya, 30 miles from Cancun International Airport (35-40 minutes drive) and 10 minutes North of Playa del Carmen, Mayakoba is an eco-friendly, private, gated complex on the coastline of the Mexican Caribbean.Surrounded by natural beauty in its lagoons, pools and white sugar sand beaches, the Mayakoba development offers a spectacular 18-hole golf course designed by renowned PGA legend Greg Norman. The signature course was home to the Mayakoba Golf Classic, the only PGA TOUR event in Mexico and now LIV Golf tournament.HOTEL FACTS & FEATURES •The hotel is made up of 214 guestrooms & suites with either mangrove/lagoon, beach, garden or ocean views. •2 Outdoor recreational pools •Naum Full Service Spa: Relaxation lounge, 6 treatment suites and salon services•Complimentary Eco Cruise through the lagoon, complimentary 24HR gym, nature trails, Kimbo Kids Club, Sunrise Beach Yoga, Mayakoba Dive CenterRESTAURANTS, BARS & MEETINGS •Five unique dining experiences; poolside or beachfront : WE ARE THE ONLY HOTEL IN MEXICO WITH 2 Awarded restaurants by Guia Culinaria Mexico Gastronomico in Mexico.•Balam Ballroom divisible into three (6,200 sq. ft.)•Outdoor pre-function areas•5 Breakout Studios (430-861 sq. ft.)•Outdoor meal function spacesWORLD OF HYATT PLANNER REWARD POINTSAs a participant in the World of Hyatt Rewards program, you will earn one World of Hyatt bonus point for every eligible U.S. dollar spent on guest rooms, meeting rooms and banqueting events. You can earn up to 50,000 bonus points per qualifying meeting or event. The bonus points you earn are redeemable for free nights at any Hyatt worldwide or credit for future events. Green Sustainability
In an effort to maintain our high level of quality and service, we are pleased to share with you our Environmental Procedures and Green Initiatives.Maroma Complex is an ecological protected area, were motorized activities are not allowed at the beach.Our main road access was limited on size due to is located on the mangrove (which can not be removed, due to ecological government restrictions).All garden areas on property should filled out with vegetation of the area, so we can not set up grass as regular gardens.Our offices and business center have established a paper recycling program.The campaign “Leave A Green Print” Friends of Sian Kaan involves the following activities:Signage in areas dedicated to employees as remainders for best practices such as energy conservation (examples: turn off lights, turn off computers and unused equipment in employee areas/offices), water conservation, recycling, landscape conservation, flora and fauna conservation, general environmental education, etc.Secrets Maroma Beach has registered in the Rainforest- Alliance program which works with hotels, restaurants and other tourism businesses to help them improve their environmental, social and economic practices; business’s adoption of sustainability practices and help its managers understand what they are doing well and which areas need improvement. Audits cover topics such as clean technologies, waste management and recycling, carbon offsets, biodiversity conservation, cultural preservation, gender equality, administration and planning, service quality and green marketing. All modules meet Global Sustainable Tourism Criteria. Secrets Maroma Beach has been part of the MARTI program (MesoAmerican Reef Tourism Initiative) since 2010. We have had verifications and training for implementation of Best Practices aimed to reduce the consumption of energy and water, and to minimize the generation of solid waste, actions that result in environmental and economic benefits.The leading program of MARTI’s Hotel Component is the implementation of an Environmental Management System in hotels of the region. MARTI''s goal is to integrate sound natural resources management and sustainable practices into tourism development and operations at all scales in the MesoAmerican Reef region by 2016, thereby ensuring the region''s economic and environmental prosperity.The hotel is affiliated to the environmental management system MARTI (The Mesoamerican Reef Association), who has given us the foundations to qualify for a certification as a company of good environmental practices. •The hotel is responsible for separating their waste (plastic bottles, cardboard, aluminum, etc.) and refer them to a company dedicated to the recycle and reuse of waste. • Our rooms are equipped with sensors that allow energy savings when the guest is not in the room. •We have a water saving program, through a sign posted in the rooms for the use of towels and bathrobes (if they are hung, will be left in the room. If they are placed in the ground, will be replaced with new clean ones) .•We have installed water saving devices in faucets.•We have our own waste water treatment plant in the hotel, which allows reusing the water towards our grounds. •We conduct periodic audits to make sure our staff carries out good environmental practices in all departments. •We offer courses and speeches on environmental awareness to our staff. •We use biodegradable straws in our beach and pool bars.•We actively collaborate with an animal shelter in Cancun that provides medical assistance to sick and homeless animals found at the hotel or surrounding areas. •We do not permit nor rent motorized water facilities such as ATV´s in order to protect the reef barrier in our shores.
Details / Other Expenses
Check In: | 15:00 |
Check Out: | 12:00 |
Year of Last Renovation: | 2017 |
Floors: | 3 |
Rooms: | 213 |
Corridors: | All Rooms Have Exterior Hallways |
Non Smoking Rooms: | 213 |
Handicap Rooms: | 3 |
Rooms with 1 Bed: | 161 |
Rooms with 2 Beds: | 52 |
Suites: | 41 |
Room Windows: | Windows Do Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 4 View Spaces |
Meeting Space: | 3087.8 sq. meters |
Banquet Space: | Holds 840 people |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | On-site |
Dist. to Nearest Gym: | On-site |
Lounge/Bar Hours: | 11 am to 11 Pm |
Pool Info: | 2 pools |
Ownership: | Hotel Hoyo Uno S. de R.L. de C.V./RFC: HHU130123T76 |
Policies / Expenses Cancellation: (GROUP) ROOM ATTRITION POLICY: (for reduction of rooms)45 - 30 days: 10% of the room block base established may be canceled without liability. Any rooms canceled in excess of 10% are subject to a two nights charge. |
Nightly Parking: | Comp |
Typical Group Deposit: | 30% initial payment |
Total Taxes: | 31.00% |
Total Misc Fees: | S$2.36 SGD (mandatory resort fees/taxes) |
State Tax: | 16.00% |
Occupancy Tax: | 5.00% |
Banquet Labor Fees: | 25.00 Per Person (AFTER 11PM SERVICE) |
Avg. Continental Breakfast Cost: | 25.00 Per Person (per private event) |
Avg. Plated Breakfast Cost: | 30.00 Per Person (per private event) |
Avg. Buffet Breakfast Cost: | 50.00 Per Person (per private event) |
Avg. Plated Lunch Cost: | 110.00 Per Person (per private event) |
Avg. Buffet Lunch Cost: | 120.00 Per Person (per private event) |
Avg. Boxed Lunch Cost: | 18.00 Per Person |
Avg. Plated Dinner Cost: | 80.00 Per Person (per private event) |
Avg. Buffet Dinner Cost: | 140.00 Per Person (per private event) |
Morning Break Cost: | 18.00 Per Person |
Afternoon Break Cost: | 18.00 Per Person |
Banquet Reception w Hors d'oeuvres: | 25.00 Per Person/Per Hour |
Amenities / Features
Airport & Shuttle Information
Andaz Mayakoba is located a mere 29 miles from Cancun International Airport.
Local Shuttle Info: Roundtrip airport transfers: Executive van for up to 10 people $150USD each waySUV for up to 4 people $195USD each way
Breakfast Information
$20usd per person inclusive of tax and service if booking as Group.
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Complimentary - Parking for buses available with private Group check-in area available.
Internet / WiFI
Complimentary WiFi in all areas.
About Hyatt Hotels and Resorts
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