Hilton Garden Inn San Jose Airport City Mall

Overview
Francisco J. Orlich Rd., Alajuela, Costa Rica
In Alajuela (Los Molinos)
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

It's directly connected to City Mall and offers convenient features like a free airport shuttle (about 3 minutes to Juan Santamaría Airport), an outdoor pool, 24-hour fitness, a 24/7 Pavilion Mart, EV charging stations, and pet-friendly rooms (a USD 50 pet fee is listed, though sources differ on whether that's per stay or per night).

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Highlights
Free WiFi
Breakfast available (surcharge)
Wheelchair accessible parking
24-hour fitness facilities
Select your room
5.0
09-Apr-2026
"Very hospitable accommodating and courteous"

I would return if ever in Coasta Rica.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Mar 29 to Sun Apr 05 2026 at a $157.94 average nightly rate.
5.0
10-Mar-2026
"Very comfortable rooms"

We stayed in this hotel and the beginning and end of our trip because it was so close to the airport. We do not regret our decision. Everything was great.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sun Mar 08 to Mon Mar 09 2026 at a C$236.98 average nightly rate.
5.0
28-Jan-2026
"Employees were outstanding"

Great

(Individual traveler, booked 1 room)
Verified Review, stayed from Tue Jan 27 to Thu Jan 29 2026 at a $184.99 average nightly rate.
View all reviews

Check-In 3:00 PM - anytime

Check-Out 12:00 PM

Year of Last Renovation: 2023

Floors: 10

Rooms: 149

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 149

Handicap Rooms: 8

Suites: 6

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 6

Dist. to Food/Bars: On-site

Dist. to Nearest Gym: On-site

Ownership: CONSULTORA Y CONSTRUCTORA DE PROYECTOS Y DISEÑOS DE CR COPRODE S.A. 3-101-658682

Nightly Parking: 0

Total Taxes: 13.00%

Total Misc Fees: $0.00 USD

Cancellation: 48 Hour Cancellation Policy Group Cancellation Policy - Each group cancellation policy is managed individually.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: Apple Pay and PayPal
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • 24-hour fitness facilities
  • 24-hour front desk
  • ATM/banking
  • Area rugs in public areas
  • Ballroom
  • Banquet hall
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Casino nearby
  • Change of towels (on request)
  • Check In: 3:00 PM - anytime
  • Check Out: 12:00 PM
  • Conference center
  • Conference space
  • Conference space size (feet) - 2054
  • Conference space size (meters) - 191
  • Couples/private dining
  • Coworking spaces
  • Dog exercise area
  • Dry cleaning/laundry service
  • Electric car charging station
  • Elevator
  • Elevator door width (centimeters) - 150
  • Elevator door width (inches) - 59
  • Fence around pool
  • Food and water bowls
  • Free WiFi
  • Free airport transportation
  • Free self parking
  • Front entrance ramp
  • Gift shops or newsstand
  • Grocery/convenience store
  • Health or beauty spa nearby
  • LGBTQIA+ friendly
  • Luggage storage
  • Maximum number of pets per room 2
  • Meeting rooms
  • Multilingual staff
  • Nature reserve
  • No accessible airport shuttle
  • No accessible shuttle
  • Number of accessible parking spaces - 6
  • Number of bars/lounges - 1
  • Number of meeting rooms - 6
  • Number of outdoor pools - 1
  • Number of poolside bars - 1
  • Number of restaurants - 1
  • Pet max weight (per pet) in kg is 35
  • Pet max weight (per pet) in lb is 77
  • Pets allowed
  • Pool sun loungers
  • Pool umbrellas
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Proposal/romance packages available
  • Reception hall
  • Registration desk height (centimeters) - 150
  • Registration desk height (inches) - 59
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Shopping mall on site
  • Shopping on site
  • Smoke-free property
  • Stair-free path to entrance
  • Television in common areas
  • Tile flooring in public areas
  • Tours/ticket assistance
  • Visual alarms in hallways
  • Wedding services
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

ISO 9001, ISO 14001, ISO 50001 Certified

$20.00 per person plus taxes Buffet Breakfast served in our main restaurant.

Free Parking Hotel Guests-Parking Fee for Visitors 4 available charging stations in the basement parking lot Controlled Access Gates to Parking Area Secured and Covered Parking

Free Wi Fi access to all guests and customers

Contactless check-in is available

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Cashless transactions are available

Spacious meeting rooms with onsite catering services and audiovisual equipment available

24 Hour Business Center and Free Wi-Fi

Plus Hypoallergenic Pillows

Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more

Onsite Dining with Lunch and Dinner offered in most locations

Full Cooked-to-Order Breakfast

The Hilton Garden Inn highlights above are subject to change without notice.

Day 1

Breakfast Café Milagro, a cozy café known for its delicious coffee and breakfast options, located 1 mile from the hotel.
Lunch Soda Tapia, a local soda offering authentic Costa Rican cuisine, located 0.5 miles from the hotel.
Dinner La Casona de Laly, a traditional Costa Rican restaurant located 2.5 miles from the hotel.
Activity Visit the Poas Volcano National Park, a stunning active volcano with breathtaking views, located 15 miles from the hotel.

Day 2

Breakfast Britt Coffee Tour, a guided tour where you can learn about the coffee-making process and enjoy a delicious breakfast, located 2 miles from the hotel.
Lunch La Choza de Laurel, a popular restaurant serving traditional Costa Rican dishes, located 1.5 miles from the hotel.
Dinner Restaurante Silvestre, a farm-to-table restaurant offering organic dishes, located 3 miles from the hotel.
Activity Explore the La Paz Waterfall Gardens, a beautiful nature park with waterfalls, hiking trails, and wildlife exhibits, located 20 miles from the hotel.

Day 3

Breakfast Café Britt Coffee Farm, a coffee plantation where you can learn about the coffee production process and enjoy a tasty breakfast, located 3 miles from the hotel.
Lunch Soda La Parada, a local soda offering traditional Costa Rican dishes, located 2 miles from the hotel.
Dinner El Novillo Alegre, a steakhouse known for its delicious grilled meats, located 4 miles from the hotel.
Activity Visit the Arenal Volcano National Park, a stunning volcano with hiking trails and hot springs, located 70 miles from the hotel.

FAQs about Hilton Garden Inn San Jose Airport City Mall

What time is check in?

Check in time is 3:00 PM - anytime based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hilton Garden Inn San Jose Airport City Mall have?

There are 149 rooms in the property.

Is there any meeting space at Hilton Garden Inn San Jose Airport City Mall?

Yes, they have 6 meeting rooms that can support various table layouts.

What kind of breakfast is at Hilton Garden Inn San Jose Airport City Mall?

$20.00 per person plus taxes Buffet Breakfast served in our main restaurant.

What parking is available at Hilton Garden Inn San Jose Airport City Mall?

Free Parking Hotel Guests-Parking Fee for Visitors 4 available charging stations in the basement parking lot Controlled Access Gates to Parking Area Secured and Covered Parking

How much does internet cost?

Free Wi Fi access to all guests and customers

Is there a gym at Hilton Garden Inn San Jose Airport City Mall?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hilton Garden Inn San Jose Airport City Mall?

Yes, there is a pool on-site at the property. Escape to our sparkling heated outdoor pool, perched on the fourth floor, offering breathtaking vistas of the surrounding mountains and distant volcanos. Lounge in our ample seating area, soak up the sun, and indulge in your favorite beverage from the pool bar as you unwind in style. Let the rhythms of Latin American and international music fill the air, creating a vibrant ambiance that energizes your day with good vibes. Discover the perfect oasis to chill out, relax, and create lasting memories. Open from 6 AM to 9 PM

Is Hilton Garden Inn San Jose Airport City Mall pet friendly?

Yes, pets are allowed. Pet Friendly Hotel Pet Service charge: $50 plus taxes (13%) per night Maximum Weight 35 Kilograms

Is there shuttle service at Hilton Garden Inn San Jose Airport City Mall?

Juan Santamaría International Airport - 3 minutes away Exit the airport, take the Interamerican Highway and take first exit on the right, head North to Alajuela, drive 0.3 miles on the Radial Francisco J. Orlich, use right lane to exit and go under the bridge, make a left, hotel is on your right.

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