Shilo Inn Suites Springfield / Eugene

3350 Gateway St., Springfield, OR 97477 United States (USA) near Exit 195b a on I-5 (~0.3mi)
View Map Reservations: 1-800-760-7718
2 Star Property
44.0825494-123.0417599
+1-800-760-7718
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Poor
2.5/5

Based on 42 guest reviews

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  • Has an outdoor pool!
  • Free complimentary breakfast
  • Shuttle to airport available
  • 141 rooms in hotel
  • 2 floors in hotel
  • 42 suites in hotel
  • Check-in time: 4:00 PM
  • Group friendly rating of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

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Verified Reviews of Shilo Inn Suites Springfield / Eugene

Below are the verified reviews from guests that we have booked recently:
"When I arrived at Guesthouse I was informed there were no rooms available even though I had received"
Overall Score2.0/ 5
Neveragain we were evacuated from our home in Oakridge due to fire and needed a place to stay.
(Individual traveler, booked 1 room), from US flag
10-Sep-2022 Verified Review, stayed from Fri Sep 09 to Sun Sep 11 2022 at a $174.00 average nightly rate.
"Nice staff, poor A/C."
Overall Score2.0/ 5
The staff were kind and helpful. The A/C took several hours to get the room cool. There was a heat lamp in the already hot bathroom that went on with the lights. I removed it for our stay. Otherwise ok.
(Individual traveler, booked 1 room), from US flag
20-Aug-2022 Verified Review, stayed from Wed Aug 17 to Thu Aug 18 2022 at a $83.99 average nightly rate.
"Never use Hotel Planner! Guesthouse Eugene is horrible!"
Overall Score1.0/ 5
Desk clerk had not received the reservation from Hotel Planner. We had to call to get it resolved. Lucky they had a room. The room was awful: smelly, lamps not working, broken faucet, not too clean. Broken ice machine. It was a horrible experience.
(Individual traveler, booked 1 room), from US flag
18-Jul-2022 Verified Review, stayed from Sun Jul 17 to Mon Jul 18 2022 at a $81.99 average nightly rate.
"Third Party Stole My Money."
Overall Score2.0/ 5
I wanted Express or Executive in Eugene. Somehow I wound up on the phone with (855) 453 7655, a third party. I did not know that. They said the cheapest I could get was $117.00. I accepted. Minutes later I discovered there were plenty of motels cheaper. I instantly called back and said there were many for $75 $80. They said it was impossible to cancel. When I got to GuestHouse at 4:50 PM they said MY ROOM WAS NOT READY! About 10 minutes later it was. They told me they only got $66 or the $117 and the third party got the rest. $51 !! I ain't got fridge nor microwave.
(Individual traveler, booked 1 room), from US flag
26-Jun-2022 Verified Review, stayed from Sun Jun 26 to Mon Jun 27 2022 at a $87.99 average nightly rate.
"Don’t stay here."
Overall Score1.0/ 5
Don't stay here. The heater in our room was broken. The toilet was loose wobbling side to side and not bolted down. Only a few outlets worked. Stains on bedding and furniture. The iron was broken. The ice machine was broken.The outside garbage was over flowing heaping out onto the ground. Only provided decaf coffee. I repeat, don't stay here.
(Group coordinator, booked 2 rooms), from US flag
19-Jan-2022 Verified Review, stayed from Sat Jan 15 to Sun Jan 16 2022 at a $99.99 average nightly rate.
"Stay"
Overall Score3.0/ 5
Customer service good overall facility needs attention. Room adequate.
(Individual traveler, booked 1 room), from US flag
08-Dec-2021 Verified Review, stayed from Tue Dec 07 to Wed Dec 08 2021 at a $81.99 average nightly rate.
"Noisey, disrepair, dirty carpet, tile, no where to potty dog."
Overall Score2.0/ 5
Very upset, not restful, broken pipe at entrance to rooms, floods area covered with pieces of plywood. ..I slipped into the pool of water packing my car, up to my ankle in muddy water.I was informed by w resident of the area, the motel is viewed as a crack house. ..what a shame..
(Individual traveler, booked 1 room), from US flag
13-Jul-2021 Verified Review, stayed from Thu Jul 01 to Wed Jul 07 2021 at a $86.99 average nightly rate.
"Ful of drugies can't sleep due to constant door slamming all night long."
Overall Score2.0/ 5
Unclean people coming and going all night long hallway smells.
(Individual traveler, booked 1 room), from US flag
21-Nov-2020 Verified Review, stayed from Thu Nov 12 to Sat Nov 21 2020 at a $56.99 average nightly rate.
"Heat not working,desk gal said take blanket from other bed."
Overall Score3.0/ 5
Heat not working, desk gal said take blanket from other bed.
(Individual traveler, booked 1 room), from US flag
06-Feb-2020 Verified Review, stayed from Sun Jan 26 to Mon Jan 27 2020 at a $73.08 average nightly rate.
"Cean old basic motel with free hot breakfast."
Overall Score5.0/ 5
I booked online with a big discount price, so I don't have any complain basically. It was an old but clean room with comfortable beds, good shower and hot breakfast.
(Individual traveler, booked 1 room), from US flag
08-Sep-2019 Verified Review, stayed from Sat Sep 07 to Sun Sep 08 2019 at a $59.20 average nightly rate.
2.5 out of 5. Based on 42 guest reviews

Property Description

The Shilo Inn & Suites – Eugene/Springfield is widely known for our superior hospitality, affordable service, and satisfied guests. The staff at the Shilo Inn is truly committed to ensuring your stay with us is a pleasurable experience. Our goal is to have you feel at home with our service, accommodations in a great location to make your visit to Eugene/Springfield memorable!Upon arrival at Shilo Inn & Suites–Eugene/Springfield you will be greeted at the front desk with a friendly and genuine smile. Walk into our guestrooms and feel the comfort of warm comfortable 100% smoke free surroundings. Each of our guestrooms presents a variety of amenities designed to make you feel right at home. Guestroom features include a color TV, coffee maker, ironing unit and hairdryer. Need to relax? The Shilo Inn has satellite television with free ShowTime. There are also Pay-Per-View movies. Guests traveling on business will appreciate the free high speed internet and free local and domestic long distance calls! THAT'S RIGHT! FREE! as well as the work desk in each room with phone and data port. Other hotel amenities include an outdoor seasonal pool, and guest laundry room. PhotoCopy and Fax services are available. We also have physically challenged and short stature accessibility kits

Details / Other Expenses

Check In: 4:00 PM
Check Out: 12 NOON
Year of Last Renovation: 2004
Floors: 2
Rooms: 141
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 141
Handicap Rooms: 5
Suites: 42
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.5 Mi
Lounge/Bar Hours: TRACKSTIRS 9AM-2AM
Pool Info:
Outdoor pool, open 10am-8pm.
Policies / Expenses
Cancellation:
24 HOURS
Nightly Parking: 0
Total Taxes: 10.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV Channel: Showtime
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

11 MILES TO EUGENE AIRPORT. COMPLIMENTARY SHILO SHUTTLE AVAILABLE TO AND FROM AIRPORT.

Local Shuttle Info: 24 HOUR SHUTTLE SERVICE AVAILABLE TO AND FROM AIRPORT, AMTRACK AND BUS DEPOT.

Breakfast Information

Free breakfast from 6am-10am we have fresh coffee, waffles, pancakes, sausage, eggs, cereal, oatmeal, toast and fresh fruit.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
DOGS ALLOWED (UP TO 2 PER ROOM PER STAY) FOR A NON-REFUNDABLE FEE OF $25 - EXCEPTION: PET FEE WAIVED FOR SERVICE PETS WITH CREDENTIALS.

Internet / WiFI

Our Wi-Fi /Access is included in the room rate

About Shilo Inns

  • Independently owned, private, affordable company with more than 30 hotels
  • Dog friendly with certain pet floors only
  • Shilo Inns Rewards Program lets members earn star rewards points for any stay or restaurant purchases. You get 100 bonus points just for joing the program with no blackout dates, free room upgrades, and early check-in/late check-out
  • Free high-speed internet throughout the hotel including the restaurant, guestrooms, lobby, and meeting spaces
  • Wet bars, coffee makers, and ironing units
  • Big Veteran & Troops supporter offering discounted rates
  • Fully-equipped exercise rooms open 24/7 in most locations
  • Pools, spas, steam, and sauna rooms found in a majority of locations
  • Free full breakfast
  • Shilo Restaurants provide daily specials, Sunday Brunches, and lite menus, something savory for everybody
  • Dual phone lines, incoming fax service, and free local and long distance calls also available free of charge to all guests staying

The Shilo Inns highlights above are subject to change without notice.

Previously known as:
Guesthouse Inn & Suites

FAQs about Shilo Inn Suites Springfield / Eugene

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12 NOON based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Shilo Inn Suites Springfield / Eugene have?

There are 141 rooms in the property.

What kind of breakfast is at Shilo Inn Suites Springfield / Eugene?

Free breakfast from 6am-10am we have fresh coffee, waffles, pancakes, sausage, eggs, cereal, oatmeal, toast and fresh fruit.

How much does internet cost?

Our Wi-Fi /Access is included in the room rate

Is there a pool at Shilo Inn Suites Springfield / Eugene?

Yes, there is a pool on-site at the property. Outdoor pool, open 10am-8pm..

Testimonials:

Testimonials icon
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL

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