RESIDENCE INN BY MARRIOTT CHARLESTON

200 Hotel Circle, Charleston, WV 25311 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Airport All-Suite or Extended Stay Hotel in Kanawha County
38.35405-81.60464
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Very Good
4.0/ 5

Based on 148 guest reviews

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  • We have an outdoor pool ready for use
  • Free breakfast
  • Airport shuttle provided
  • 108 rooms in property
  • Hotel has 3 floors
  • Check-out: 12:00 noon
  • Group booking rating of 7.5/10

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Local Attractions

State Capitol, Downtown Charleston, The Clay Center for the Arts, Avampato Discovery Museum, Town Center Mall,

Map & Landmarks: Residence Inn by Marriott Charleston

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Summary of Verified Reviews

Summary of 147 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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85
Very Good

Excellent family hotel. Easy parking and friendly staff. Fair breakfast prices.

“Free Wi-fi” “Staff were so friendly and helpful”

Good Overall Ranking Top 38% in city
Great Family Hotel Top 11% in city
Great City Hotel Top 24% in city
Friendliest Service In City
Best Rooms In City

Good to know

  • Good accessibility by car

    “Easy access to Interstate” “Close to the highway”

  • Clean hotel facilities

    “Very clean everything” “Clean comfortable hotel”

  • Good kitchenette

    “Beautiful full kitchen” “Kitchen also good”

  • Clean rooms

    “Rooms were clean” “Room was clean”

Review highlights

Service

96/100
36 reviews

Friendly service and great reception.

“Friendly welcome” “Staff were so friendly and helpful” “Enjoyed the breakfast service”

Breakfast

86/100
32 reviews

Great and affordable breakfast.

“Hot breakfast buffet has a variety” “Free breakfast and fruits” “Enjoyed the free breakfast”

Location

85/100
26 reviews

Great location. Excellent parking and car access.

“Minutes from the State Capital” “Close to downtown” “Close to airport”

Cleanliness

74/100
31 reviews

Clean hotel facilities. Clean rooms.

“Very clean everything” “Rooms were clean” “Room was clean”

Room

73/100
55 reviews

Spacious, clean rooms with good kitchenettes. Poor beds.

“Beautiful full kitchen” “Stunning views” “Rooms are great”

WiFi

71/100
5 reviews

Fast and cheap WiFi.

“Free Wi-fi” “Free wifi”

Ranked top 48% by families, with a score of 83

Good to know

  • Fantastic service

    “Friendly welcome” “Staff were so friendly and helpful”

  • Friendly service

    “Friendly and attentive staff” “Friendly welcome”

  • Clean

    “Very clean everything” “Rooms were clean”

  • Clean rooms

    “Rooms were clean” “Room was clean”

Review highlights

Service

97/100
7 reviews

Friendly service.

“Friendly welcome” “Staff were so friendly and helpful” “Enjoyed the breakfast service”

Value

90/100
4 reviews

Best value for money.

“Free Wi-fi” “Rates were great” “Free breakfast and fruits”

Breakfast

88/100
7 reviews

Tasty breakfast.

“Hot breakfast buffet has a variety” “Free breakfast and fruits” “Enjoyed the free breakfast”

Location

84/100
5 reviews

Great location.

“Minutes from the State Capital” “Close to downtown” “Close to airport”

Room

73/100
13 reviews

Rooms were nice, although the beds were uncomfortable. Room cleanliness is acceptable.

“Beautiful full kitchen” “Stunning views” “Rooms are great”

Cleanliness

73/100
9 reviews

Relatively clean rooms.

“Very clean everything” “Rooms were clean” “Room was clean”

Comfort

57/100
9 reviews

Average comfort, but beds are not great.

“Without all the traffic noise” “Loud AC” “Private location”

Ranked top 58% by business travelers, with a score of 84

Good to know

  • Great location

    “Minutes from the State Capital” “Close to downtown”

  • Great room

    “Beautiful full kitchen” “Stunning views”

Review highlights

Location

83/100
3 reviews

Great location.

“Minutes from the State Capital” “Close to downtown” “Close to airport”

Room

75/100
5 reviews

Great room.

“Beautiful full kitchen” “Stunning views” “Rooms are great”

Ranked top 55% by couples, with a score of 86

Good to know

  • Tasty breakfast

    “Hot breakfast buffet has a variety” “Free breakfast and fruits”

  • Great room

    “Beautiful full kitchen” “Stunning views”

Review highlights

Breakfast

78/100
6 reviews

Tasty breakfast.

“Hot breakfast buffet has a variety” “Free breakfast and fruits” “Enjoyed the free breakfast”

Room

72/100
3 reviews

Great room.

“Beautiful full kitchen” “Stunning views” “Rooms are great”

Good to know

  • Good accessibility by car

    “Easy access to Interstate” “Close to the highway”

  • Clean hotel facilities

    “Very clean everything” “Clean comfortable hotel”

  • Good kitchenette

    “Beautiful full kitchen” “Kitchen also good”

  • Clean rooms

    “Rooms were clean” “Room was clean”

Review highlights

Service

96/100
36 reviews

Friendly service and great reception.

“Friendly welcome” “Staff were so friendly and helpful” “Enjoyed the breakfast service”

Breakfast

92/100
31 reviews

Great and affordable breakfast.

“Hot breakfast buffet has a variety” “Free breakfast and fruits” “Enjoyed the free breakfast”

Location

84/100
25 reviews

Great location. Excellent parking and car access.

“Minutes from the State Capital” “Close to downtown” “Close to airport”

Cleanliness

74/100
31 reviews

Clean hotel facilities. Clean rooms.

“Very clean everything” “Rooms were clean” “Room was clean”

Room

73/100
53 reviews

Spacious, clean rooms with good kitchenettes. Poor beds.

“Beautiful full kitchen” “Stunning views” “Rooms are great”

WiFi

71/100
5 reviews

Fast and cheap WiFi.

“Free Wi-fi” “Free wifi”

Ranked top 56% by families, with a score of 81

Good to know

  • Great room

    “Beautiful full kitchen” “Stunning views”

  • Fantastic service

    “Friendly welcome” “Staff were so friendly and helpful”

  • Great location

    “Minutes from the State Capital” “Close to downtown”

  • Poor beds

    “Hairs in my bed” “Bed would have been nice”

Review highlights

Service

97/100
7 reviews

Friendly service.

“Friendly welcome” “Staff were so friendly and helpful” “Enjoyed the breakfast service”

Value

90/100
4 reviews

Best value for money.

“Free Wi-fi” “Rates were great” “Free breakfast and fruits”

Breakfast

88/100
7 reviews

Tasty breakfast.

“Hot breakfast buffet has a variety” “Free breakfast and fruits” “Enjoyed the free breakfast”

Location

84/100
5 reviews

Great location.

“Minutes from the State Capital” “Close to downtown” “Close to airport”

Room

73/100
11 reviews

Rooms were nice, although the beds were uncomfortable. Room cleanliness is acceptable.

“Beautiful full kitchen” “Stunning views” “Rooms are great”

Cleanliness

73/100
9 reviews

Relatively clean rooms.

“Very clean everything” “Rooms were clean” “Room was clean”

Comfort

56/100
8 reviews

Average comfort, but beds are not great.

“Without all the traffic noise” “Loud AC” “Private location”

Review Semantics by TrustYou

Customer Reviews of Residence Inn by Marriott Charleston

4.0 out of 5.Based on 148 guest reviews, Very Good

Details / Other Expenses

Check In:03:00 PM
Check Out:12:00 noon
Year of Last Renovation:2006
Floors:3
Rooms:108
Non Smoking Rooms:108
Handicap Rooms:
Suites:108
Meeting Rooms:1
Meeting Space:400 sq. feet
Policies / Expenses
Cancellation:
Cancel by 4:00 PM day of arrival to avoid one night's room and tax charge.
Nightly Parking:0.00

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Camping or barbeque facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Internet - ethernet
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

CRW- Yeager Airport, 2.5 miles, complimentary hotel shuttle 6:30 AM - 10:00 PM. Taxi fare $7.00 one way.

Airport Shuttle? Yes! There is an airport shuttle.

About Residence Inn by Marriott

  • Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
  • Full kitchens with refrigerators, microwaves, stoves, and coffee makers
  • Free hot breakfast and free Wi-Fi everywhere
  • Complimentary evening socials offering food and drinks for guests
  • Fitness center with modern equipment and TVs
  • Great outdoor space with barbeque and fire pits
  • Private meeting spaces perfect for events and family gatherings
  • Free grocery delivery service available
  • Dry cleaning and on-site laundry services
  • Pet friendly

The Residence Inn by Marriott highlights above are subject to change without notice.

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