Crystal Inn Hotel & Suites Downtown Salt Lake City

230 West 500 South, Salt Lake City, UT 84101 United States (USA) near Exit 306 on I-15 (~0.8mi)
View Map Reservations: 1-800-219-2797
3 Star Property
40.7592492-111.8980799
+1-800-219-2797
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Check availability
  • Includes an outdoor swimming pool
  • Complimentary breakfast is offered
  • Airport shuttle available
  • The Avg. Group Discount is 21.4%!
  • Gym / Fitness Center Available
  • 175 sleeping rooms in hotel
  • Group friendly rating of 10.0/10
  • 2 meeting rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local attractions

Hogle Zoo, Temple Square, Gateway Mall, Clarke's Planetarium, Energy Solutions Arena (Formerly Delta Center), Rose Wagner Theatre, Capitol Theatre, Salt Palace Convention Center, University of Utah, Primary Children's Hospital

Verified reviews of Crystal Inn Hotel & Suites Downtown Salt Lake City

Below are the verified reviews from guests that we have booked in recently:
"Definitely Return"
Overall score5.0/ 5
Pleasurable 7 night stay! The staff all went above and beyond to be helpful and accommodate all of my needs. The breakfast is superb, a delight to start long medical days with. I did not have one negative encounter. Thank you for making an extremely hectic week for me go so smoothly! I will definitely stay there next time as well!
(Individual traveller, booked 1 room), from US flag
26-Oct-2025 Verified review, stayed from Sun Oct 19 to Fri Oct 24 2025 at a $140.99 average nightly rate.
Response from management on 28-Oct-2025:
Dear Terri thanks for your feedback we really appreciated and we hope to see you in a near future.
"Very friendly staff clean large rooms"
Overall score5.0/ 5
I enjoyed this property very much. The staff was super friendly and helpful. Great location, easy walk to the Delta Center and restaurants/bars along the way. The room was large and fresh! Great place to stay.
(Individual traveller, booked 1 room), from US flag
25-Oct-2025 Verified review, stayed from Thu Oct 23 to Fri Oct 24 2025 at a $167.00 average nightly rate.
"Amazing"
Overall score5.0/ 5
Very helpful staff.
(Individual traveller, booked 1 room), from US flag
19-Sep-2025 Verified review, stayed from Wed Sep 17 to Sat Sep 20 2025 at a $176.99 average nightly rate.
"A Great Hotel"
Overall score5.0/ 5
Very nice hotel and great breakfast. Everyone was nice and helpful as we had many questions.
(Group coordinator, booked 2 room(s)), from US flag
09-Sep-2025 Verified review, stayed from Thu Sep 04 to Sun Sep 07 2025 at a $245.99 average nightly rate.
"Great stay for families."
Overall score4.0/ 5
Rooms had plenty of sleep space. Clean and maintained decently. Great indoor pool and spa temperatures were perfect, it was very clean and maintained. Breakfast has a good selection and met expectations. Overall, great place for families.
(Group coordinator, booked 2 room(s)), from US flag
03-Apr-2025 Verified review, stayed from Tue Apr 01 to Wed Apr 02 2025 at a $157.99 average nightly rate.
"Excellent Staff"
Overall score5.0/ 5
MY HOTEL STAY WAS AWSOME. YOUR DAY TIME STAFF AND YOUR NIGHT TIME STAFF WERE SUPER ATTENTIVE. THEY SUGGESTED PLACES FOR ME WHERE I COULD GO EAT, THEY EXPLAINED TO ME WHERE CONVENTION CENTER WAS. OVERALL A VERY NICE STAY. ROOM WAS CLEAN AND COMFORTABLE AT ALL TIMES. I WOULD NOT HESITATE TO STAY THERE AGAIN IF EVER IN THE SALT LAKE CITY AREA. THANK YOU AGAIN and KUDOS TO YOUR STAFF. CHUCK LANER.
(Individual traveller, booked 1 room), from US flag
05-Mar-2025 Verified review, stayed from Tue Feb 25 to Fri Feb 28 2025 at a $249.99 average nightly rate.
"Wonderful place to stay near Primary Children's Hospital"
Overall score5.0/ 5
We had an unbelievably great experience at this hotel. We were there to take our infant for surgery at Primary Children's and we could not be more appreciative of the staff and the overall experience. Not only is the facility clean and beautiful, the pool was fun for our toddler and the breakfast phenomenal. But we also had an issue with the Uber driver we requested to take me and our infant to the hospital so my husband could stay with our toddler and let her sleep. He cancelled on us when he was 10 minutes late. I was super panicked and the gentleman behind the desk stepped in to help us, ordering a LYFT for us to get us to the hospital. That kindness and service was above and beyond anything I would have ever expected and it made our already amazing experience even more incredible. I'm so grateful we found this hotel and were able to stay there. I guarantee that is where we will be coming if we have any follow up surgeries down the road.  I cannot thank the staff enough. I would like the world to know, especially all parents coming to Primary Children's, of this hotel.  Thank you for making a hard and scary experience easier and better than it would have been without our stay at this hotel and the kindnesses shown our family.
(Individual traveller, booked 1 room), from US flag
10-Dec-2024 Verified review, stayed from Sun Dec 08 to Mon Dec 09 2024 at a $108.99 average nightly rate.

Property description

Completely renovated in 2008 you will enjoy modern décor at a reasonable price. All rooms are oversized including microwaves, refrigerators, coffee makers, ironing boards/irons, hair dryers, guest controlled thermostats, AM/FM clock radios, work desks, voice mail, 3 phones, 2 line capability, and are all considered junior suites. A Free Hot Breakfast is available to guests each morning that includes eggs, meats (sausage or bacon), fresh fruit, main dishes that change daily, juices, cereals, coffee, breads, and yogurts. A heated in-door pool, Jacuzzi, sauna and workout facility are available from 7:00 AM to 11:00 PM for relaxation and fun for the whole family. Located in down town Salt Lake City, we are a perfect choice for ski trips, convention groups, family reunions, school groups or individual travelers. Public light rail systems are available only 2 blocks away that provide free transportation in the down town area. Public ski resort transportation picks up/drops off in front of our hotel daily. Jacuzzi suites and packages are available for a romantic get-a-way. Ample meeting space is available for parties and meetings; discounts are available based on volume of sleeping rooms. On site catering with a wide range of menu choices makes your meeting planning a breeze.

Details / Other expenses

Check-in: 3:00 PM
Check-out: 12:00 PM
Year of last renovation: 2014
Floors: 4
Rooms: 175
Corridors: All rooms have interior hallways
Non-smoking rooms: 175
Rooms with disabled access:
Suites: 18
Room windows: Windows don't open
Cleaning frequency: Daily
Meeting rooms: 2 View spaces
Meeting space: 3549 sq. feet
Event space: Holds 80 people
Dist. to food/bars: 0.3 Miles
Dist. to a 24hr restaurant: 0.3 Miles
Dist. to the nearest gym: 0.5 Miles
Pool Info:
Indoor Heated Pool, Hot Tub and Sauna, open year round. Hours 6:00 am -12:00 pm
Ownership: MacCall Hotel Management and Development
Policies / Expenses
Cancellation:
6:00 PM Individual cancellation, 30 day group cancellation
Nightly parking: Free
Typical group deposit: 1st night room/tax
Total taxes: 16.32%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 16.32% (With 2% SLCCO Assessment)
Food and Beverage Tax: 8.75%
Audio Visual Tax: 8.25%
Parking Fee: 0.00 Per Night
Porterage Fee: 8.00 Per Person
Additional Person Fee: 10.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Food and Beverage Service Charge: 18.00%

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Golf course on hotel grounds
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Jogging path
  • Laundry facilities
  • Laundry valet service
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Tennis court
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & shuttle information

Salt Lake International (SLC), 7 Miles, Complimentary shuttle to and from airport, Estimated $20.00 cab fare one way

Local shuttle info: Complimentary Airport Shuttle to and from SLC International Airport.

Breakfast information

Free full hot breakfast and Dinner daily. Breakfast is open at 6:00 am - 9:00 am Monday - Friday and on the Weekends and Holidays 7:00 am - 10:00 am.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Non-refundable pet fee in the amount of $50.00 for the first night and $10 per day there after for up to 2 pets.

Parking information

Complimentary Parking

Internet/Wi-Fi

High speed wireless internet. Update 2016

Previously known as:
Crystal Inn Hotel & Suites, Crystal Inn Salt Lake City

Meeting rooms and event rooms at Crystal Inn Hotel & Suites Downtown Salt Lake City

Below are the meeting, conference and event spaces at Crystal Inn Hotel & Suites Downtown Salt Lake City.

Feel free to use the Crystal Inn Hotel & Suites Downtown Salt Lake City meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Salt Lake City event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)		 Size
(sq ft)		 Event
5'/6
Event space layout		 Crescent
Crescent tables layout		 Classroom
Classroom meeting layout		 Hollow
Square
Hollow square table layout		 U-shape
U-shape meeting layout		 Boardroom
Boardroom meeting space		 Convention
8'/10'
Convention booth layout		 Theatre
Theatre layout		 Reception
Reception desk for meetings		 Regist.
desk
Registration desk for meetings
Diamond Room 50 x 30 x 9 150080/--5075364036--/--1205050
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Diamond Room

Room type:
General Meeting Room
Total size:
1500 Sq. Miles
Dimensions:
50 x 30 x 9 Ft
Floor level:
1
Power outlets:
5
Columns:
0
Windows:
3
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half-day space rental fee:
$200.00 USD
Full-day space rental fee:
$400.00 USD
Evening space rental fee:
$400.00 USD
20% discount on meeting room rental if you spend over $2,000 on event food and beverage. Our kitchen manager has been with us for over 12+ years and her food is fresh and delicious and the portions are generous. You won't be disappointed!
Amethyst Room 30 x 25 x 9 75030/--2525182525--/--653025
Close this

Amethyst Room

Room type:
General Meeting Room
Total size:
750 Sq. Miles
Dimensions:
30 x 25 x 9 Ft
Floor level:
1
Power outlets:
5
Columns:
0
Windows:
2
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • Projection equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half-day space rental fee:
$150.00 USD
Full-day space rental fee:
$300.00 USD
Evening space rental fee:
$300.00 USD
20% discount on meeting room rental if you spend over $2,000 on event food and beverage. Our kitchen manager has been with us for over 12+ years and her food is fresh and delicious and the portions are generous. You won't be disappointed!
Check meeting space prices or need hotel rooms? Get Salt Lake City group rates
Planning an event? Salt Lake City Hotel RFP request for proposal | Find meeting space | Meeting space calculator

FAQs about Crystal Inn Hotel & Suites Downtown Salt Lake City

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Crystal Inn Hotel & Suites Downtown Salt Lake City have?

There are 175 sleeping rooms in the hotel.

Is there any meeting space at Crystal Inn Hotel & Suites Downtown Salt Lake City?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at Crystal Inn Hotel & Suites Downtown Salt Lake City?

Free full hot breakfast and Dinner daily. Breakfast is open at 6:00 am - 9:00 am Monday - Friday and on the Weekends and Holidays 7:00 am - 10:00 am.

What parking is available at Crystal Inn Hotel & Suites Downtown Salt Lake City?

Complimentary Parking

How much does internet cost?

High speed wireless internet. Update 2016

Is there a gym at Crystal Inn Hotel & Suites Downtown Salt Lake City?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Crystal Inn Hotel & Suites Downtown Salt Lake City?

Yes, there is a pool on-site at the property. Indoor Heated Pool, Hot Tub and Sauna, open year round. Hours 6:00 am -12:00 pm.

Testimonials:

Testimonials icon
"Thanks for all the help. Your staff has been great. I was not looking forward to arranging accommodations for guests---but, after finding your website, it was a piece of cake. I will recommend you to friends and family." L.F. - Orlando, FL

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