Crowne Plaza Dallas Downtown

1015 Elm St., Dallas, TX 75202 United States (USA) near junction 429b on I-35 (~0.5mi)
View map Reservations: 1-800-219-2797
3 Star property
32.78091-96.803701
+1-800-219-2797
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  • Includes an outdoor pool
  • The Avg. Group Saves 7.0%!
  • Fitness + Health Center
  • 293 rooms in property
  • 23 floors in property
  • 4 suites in property
  • Check-in: 3:00pm
  • Hotel has an eco-friendly policy
  • Group score of 7.9/10
  • 2 conference rooms in property

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local attractions

West End Entertainment District, The House of Blues, Dallas Aquarium Dallas Convention Center, American Airlines Center, Superpages Center, The Sixth Floor Museum, Flagship Neiman Marcus, NorthPark Mall Texas Stadium, Lone Star Park, Six Flags over Texas, Rodeo, and the Cotton Bowl.

Verified reviews of Crowne Plaza Dallas Downtown

Below are the verified reviews from guests that we have booked in recently:
"Great Experience"
Overall score5.0/ 5
I enjoyed my time at the crown plaza service was amazing.
(Individual traveller, booked 1 room), from US flag
10-Sep-2025 Verified review, stayed from Sun Sep 07 to Mon Sep 08 2025 at a $86.63 average nightly rate.
Response from management on 23-Sep-2025:
Hi Madison,Thank you so much for your kind words! We're thrilled to hear you enjoyed your time with us at the Crowne Plaza Dallas Downtown and that our service made a great impression. We look forward to welcoming you back soon!
"Crown plaza Dallas downtown is very nice."
Overall score5.0/ 5
Very very nice, staff great, rooms comfortable and pleasing. I would stay again.
(Individual traveller, booked 1 room), from US flag
01-Sep-2025 Verified review, stayed from Fri Aug 29 to Sat Aug 30 2025 at a $83.20 average nightly rate.
Response from management on 04-Sep-2025:
Thank you so much for your kind words! We're delighted to hear you enjoyed your stay and that our staff made you feel welcome. We look forward to hosting you again soon!
"Excellent Value"
Overall score4.0/ 5
You couldn't ask for a nicer property for the price.
(Individual traveller, booked 1 room), from US flag
14-Aug-2025 Verified review, stayed from Wed Aug 13 to Thu Aug 14 2025 at a $81.99 average nightly rate.
Response from management on 19-Aug-2025:
Hello Jeff,Thank you so much for taking the time to leave your kind review! We're thrilled to hear you enjoyed the property and found it to be a great value. It was a pleasure working with you, and we're so glad we could assist with your booking.If there's anything we can help with in the future—whether for another stay or group reservation—please don't hesitate to reach out. We'd love to work with you again!Warm regards,Antia AdkinsSales Department
"Good service, awesome rooms, amazing food!"
Overall score5.0/ 5
They have good customer service, the rooms are awesome and the food is amazing.
(Individual traveller, booked 1 room), from US flag
09-Jul-2025 Verified review, stayed from Fri Jul 04 to Mon Jul 07 2025 at a $91.20 average nightly rate.
Response from management on 19-Aug-2025:
Hello Fiona,Thank you so much for the wonderful feedback! We're thrilled to hear you enjoyed the rooms, food, and especially our customer service — that's exactly the experience we strive to provide.It was a pleasure having you, and we hope to welcome you back again soon!
"Good Rooms"
Overall score4.0/ 5
Room was good.
(Individual traveller, booked 1 room), from US flag
28-May-2025 Verified review, stayed from Thu May 22 to Mon May 26 2025 at a $87.20 average nightly rate.
Response from management on 09-Jun-2025:
Hi Connor,Thank you for your feedback! We're glad to hear you enjoyed your room. We hope to welcome you back to Crowne Plaza Dallas Downtown soon!Antia, Sales Department Crowne Plaza Dallas Downtown
"Stay for a conference."
Overall score5.0/ 5
Check in was very easy and smooth. The lady at checkin was extremely helpful, respectful and responsive. Also the lady in concierge desk. Assist with every question. The restaurant server was cordial with quick service. Thanks to all of you! Will use this hotel in the future and recommend to others.
(Individual traveller, booked 1 room), from US flag
13-Jul-2024 Verified review, stayed from Mon Jul 08 to Wed Jul 10 2024 at a $133.99 average nightly rate.
Response from management on 09-Jun-2025:
Thank you for the wonderful feedback! We're so glad to hear that your check-in experience was smooth and that our team members—from the front desk to concierge to restaurant staff—made you feel welcomed and well taken care of. We truly appreciate your kind words and your recommendation. We look forward to welcoming you back to Crowne Plaza Dallas Downtown in the future!– Crowne Plaza Dallas Downtown Sales Team

Property description

Welcome to the newly renovated Crowne Plaza Dallas – Downtown, the Place to Meet in downtown Dallas, offering 30,000 sq. ft. of versatile meeting, banquet, wedding, and exhibition space accommodating groups of up to 2000 people. No hassled Downtown parking with our parking garage attached to the Hotel. Located in the heart of downtown Dallas, our brand-new hotel is within a short walk of all the downtown attractions and offers convenient proximity to all the Metroplex major attractions, including DFW and Love Field.Leisure travelers will enjoy our hotel's location just blocks from JFK Memorial, the Book Depository, American Airlines Center, home of the Dallas Mavericks and Dallas Stars, House of Blues, and the Dallas Aquarium. The Crowne Plaza Dallas - Downtown is within a short drive of Six Flags, the Texas Rangers, the new Dallas Cowboy Stadium, and Lone Star Park.The Crowne Plaza Dallas - Downtown is within walking distance of corporate and business locations such as the Dallas Convention Center, Dallas Federal Reserve Bank, AT&T, Bank of America, IRS Training Center, 7-Eleven, Deloitte, KPMG and the Earl J Cabell Federal Building. Our hotel provides free shuttle service in a three-mile radius to the Baylor Medical Plaza, UT Southwestern Medical Center, and Methodist Hospital.Discover how the Crowne Plaza Dallas – Downtown raises the bar – experience fine dining and entertainment in our high energy night club, and panoramic views from our roof-top pool, patio and private reception area.

Green sustainability

IHG Green Program involves recycling of paper and plastic products, using EnergySaver appliances and a water conservation program which is placed in each guestroom and for our Meeting Planners.

Details / Other expenses

Check-in: 3:00pm
Check-out: 3:00pm
Year of last renovation: 2019
Floors: 23
Rooms: 293
Corridors: All rooms have interior hallways
Non-smoking rooms: 293
Rooms with disabled access:
Suites: 4
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 2 View spaces
Meeting space: 81341 sq. feet
Event space: Holds 1215 people
Dist. to food/bars: On-site
Dist. to a 24hr restaurant: 1.0 Miles
Dist. to the nearest gym: 0.5 Miles
Lounge/Bar hours: 5-1am
Federal Emergency Management Agency (FEMA) approved: Yes
Pool info: 9:00AM-11:59PM
Policies / Expenses
Cancellation:
48 hours
Nightly parking: 18.0
Typical group deposit: 250
Total taxes: 17.25%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 8.25%
Occupancy Tax: 15.25%
Food and Beverage Tax: 8.25%
Parking Fee: 20.00 Per Night
Porterage Fee: 3.00 Per Item
Banquet Labour Fees: 24.00%
Banquet Bartender Fees: 175.00 Per Hour (First 4 hours,$50/hr aftr)
Chef Attendant Fees: 50.00 Per Person
Avg. Continental Breakfast Cost: 15.00 Per Person
Avg. Buffet Breakfast Cost: 18.00 Per Person
Avg. Plated Lunch Cost: 25.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person
Morning Break Cost: 15.00 Per Person
Afternoon Break Cost: 16.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & shuttle information

Dallas/Fort Worth International Airport- 30 min away. LoveField Airport- 10 min away. No airport shuttle provided by hotel, but available through an outside vendor.

Local shuttle info: UBER, LIFT, CAB, AND SUPER SHUTTLE

Breakfast information

13.95 + tax per person

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Service Animals are welcome.

Parking information

Garage parking: $10 daily, $18 overnight and $32 Valet

Internet/Wi-Fi

Complimentary Guestroom WI-FI access!

Cleaning policies

Our dedicated housekeeping team is committed to maintaining a pristine environment throughout the hotel, ensuring that all public areas, including the lobby and restrooms, are consistently clean and welcoming.

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Suggested AI generated itinerary

    Day 1

  • Breakfast: The Original Pancake House - Enjoy delicious pancakes and breakfast classics. Located 0.8 miles from the hotel.
  • Lunch: Klyde Warren Park Food Trucks - A variety of food trucks offering diverse cuisines. Located 0.3 miles from the hotel.
  • Dinner: Pecan Lodge - A popular BBQ joint known for its mouthwatering smoked meats. Located 1.5 miles from the hotel.
  • Activity: Dallas Museum of Art - Explore a vast collection of art from different periods. Located 0.6 miles from the hotel.
  • Day 2

  • Breakfast: Bread Winners Cafe & Bakery - Start your day with delicious pastries and hearty breakfast options. Located 0.9 miles from the hotel.
  • Lunch: Pappadeaux Seafood Kitchen - Indulge in fresh seafood and Cajun-inspired dishes. Located 1.8 miles from the hotel.
  • Dinner: Uchi - A trendy sushi restaurant with creative and flavorful dishes. Located 1.2 miles from the hotel.
  • Activity: The Sixth Floor Museum at Dealey Plaza - Learn about the life and legacy of President John F. Kennedy. Located 0.5 miles from the hotel.
  • Day 3

  • Breakfast: Yolk - Enjoy a hearty breakfast with a variety of omelettes and pancakes. Located 0.7 miles from the hotel.
  • Lunch: El Fenix - Taste authentic Tex-Mex cuisine in a vibrant atmosphere. Located 0.9 miles from the hotel.
  • Dinner: Rodeo Goat - A popular burger joint with unique and flavorful burger combinations. Located 1.3 miles from the hotel.
  • Activity: Dallas World Aquarium - Explore a diverse range of marine life and exotic animals. Located 0.8 miles from the hotel.

Previously known as:
Crowne Plaza, Crowne Plaza Dallas Downtown An Ihg Hotel, Crowne Plaza Downtown Dallas, Hampton Inn Dallas Westend, Hampton Inn Downtown Dallas West End, The Crowne Plaza Dallas Downtown, The West End Hotel Dallas, The West End Hotel Dallas Downtown, West End Hotel, West End Hotel Downtown Dallas, The West End Hotel, Crowne Plaza Hotel Dallas Downtown, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, Dal, Dallas Crowne Plaza

Seasonality of Hotel Rates at Crowne Plaza Dallas Downtown

Rate fluctuations of Crowne Plaza Dallas Downtown

This chart illustrates seasonality of sleeping room prices for both our group rates and the best online individual traveler rates our system could find at the time the group offer was placed. The best group rate shown is 25.3% in March 2025 and the highest average individual rate is $195 in the month of October 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Dallas Downtown in a month when rates are lower.

Meeting rooms and event rooms at Crowne Plaza Dallas Downtown

Below are the meeting, conference and event spaces at Crowne Plaza Dallas Downtown.

Feel free to use the Crowne Plaza Dallas Downtown meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Dallas event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.

Meeting room name L x W x H
(Feet)
Size
(sq ft)
Event
5'/6
Event space layout
Crescent
Crescent tables layout
Classroom
Classroom meeting layout
Hollow
Square
Hollow square table layout
U-shape
U-shape meeting layout
Boardroom
Boardroom meeting space
Convention
8'/10'
Convention booth layout
Theatre
Theatre layout
Reception
Reception desk for meetings
Regist.
desk
Registration desk for meetings
Grand Bryan Ballroom 66 x 108 x 11 11273--/400657350--177--70/--7201127--
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Grand Bryan Ballroom

Room type:
Ballroom
Total size:
11273 Sq. Miles
Dimensions:
66 x 108 x 11 Ft
Floor level:
1 Lower ground
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Full-day space rental fee:
$1000.00 USD
Room Rental Can be waived with a Food and beverage Min. F & B is based on the number of attendees and set up
Dallas Grand Ballroom 120 x 49 x 14 6000--/250--250--178----/30500600--
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Dallas Grand Ballroom

Room type:
Ballroom
Total size:
6000 Sq. Miles
Dimensions:
120 x 49 x 14 Ft
Floor level:
2
Windows:
0
Is there natural light?
No
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  • Coffee / Tea Setup
  • Food / Beverage
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Full-day space rental fee:
$1000.00 USD
Room Rental Can be waived with a Food and beverage Min. F & B is based on the number of attendees and set up

FAQs about Crowne Plaza Dallas Downtown

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 3:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Crowne Plaza Dallas Downtown have?

There are 293 rooms in the property.

Is there any meeting space at Crowne Plaza Dallas Downtown?

Yes, they have 2 meeting rooms that can support various table layouts.

What kind of breakfast is at Crowne Plaza Dallas Downtown?

13.95 + tax per person

What parking is available at Crowne Plaza Dallas Downtown?

Garage parking: $10 daily, $18 overnight and $32 Valet

How much does internet cost?

Complimentary Guestroom WI-FI access!

Is there a gym at Crowne Plaza Dallas Downtown?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Crowne Plaza Dallas Downtown?

Yes, there is a pool on-site at the property. 9:00AM-11:59PM.

Can I get a group rate at Crowne Plaza Dallas Downtown?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 7.0%.

Testimonials:

Testimonials icon
"I have and will continue to recommend your service to my friends and others who are in need of your service. Thank you again for the attentive communications throughout the last three months. It is nice to know that a service like yours takes care of their customers throughout the entire time period of the individual's event." J.W. - Atlanta, GA

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