Property Description
Escape to a tropical paradise of white sand beaches and lush mangrove forests beside the turquoise waters of the Caribbean. Stay in all-inclusive luxury at our oceanfront Hyatt Zilara Riviera Maya, an adults-only resort surrounding you with natural beauty, serenity, and romance. Check into a swim-up suite with enchanting views of the sea or the gardens of our 70-acre property. Pick up a margarita at the beach club and dig your toes into the grains of sugar-white sand. Spend the next day indulging in skin-soothing treatments at Zen Spa. Dress up for an evening of elegant dining at one of our waterfront restaurants—and select from four fabulous restaurants and five bars and lounges to suit your current craving.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm noon |
| Year of Last Renovation: | 2025 |
| Floors: | 3 |
| Rooms: | 291 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 291 |
| Handicap Rooms: | |
| Suites: | 97 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 9 View Spaces |
| Meeting Space: | 6747 sq. feet |
| Banquet Space: | Holds 350 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 10:00am-1:00am |
| Pool Info: | Outdoor Pool |
| Ownership: | Hyatt |
Policies / Expenses Cancellation:
Individual: 3 days prior the arrival without charge. After this period apply 1 night charge.Groups: Rooms canceled 30 days prior to group arrival date, All No Shows & Early departures are subject to a 100% the total stay. |
| Nightly Parking: | $0 |
| Total Taxes: | 16.00% |
| Total Misc Fees: | $0.00 USD
(mandatory resort fees/taxes) |
| State Tax: | 16.00% |
| Occupancy Tax: | 3.00% |
| Banquet Labor Fees: | 35.00 Per Function |
| Banquet Bartender Fees: | 15.00 Per Hour (per person) |
| Avg. Continental Breakfast Cost: | 18.00 Per Person (per private event) |
| Avg. Plated Breakfast Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Breakfast Cost: | 30.00 Per Person (per private event) |
| Avg. Plated Lunch Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Lunch Cost: | 30.00 Per Person (per private event) |
| Avg. Boxed Lunch Cost: | 18.00 Per Person |
| Avg. Plated Dinner Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Dinner Cost: | 30.00 Per Person (per private event) |
| Morning Break Cost: | 18.00 Per Person |
| Afternoon Break Cost: | 18.00 Per Person |
| Banquet Reception w Hors d'oeuvres: | 25.00 Per Person/Per Hour |
Amenities / Features
Airport & Shuttle Information
Cancun International Airport, 35 minutes from the hotel.
Local Shuttle Info: 15 US one way to 5th Avenue (down town) 10 minutes far from the hotel
Breakfast Information
All inclusiveFour restaurants & five bars and loungesCafeteria24-hour room service
Pet Friendly?
Sorry, pets are not allowed.
Parking Info
Internet / WiFI
Complimentary WiFi in all areas.
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Belmond Maroma Resort & Spa, Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Palladium Kantenah Resort & Spa All Inclusive, Grand Velas Riviera Maya All Inclusive, Hacienda Tres Rios, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Sandos Caracol Eco Resort All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive, Hyatt Zilara Riviera Maya
